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  1. #1
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    Highball C, is my frame toasted?

    Long story short, yesterday at the trail found a 3" rock out of a corner and looks like the front wheel got it straight to the downtube, heard it smashed but didn't think it was that bad.

    It's easy to see the paint chipped but I can't tell if the fibers are damaged, the rock strike was not that bad, wasn't even going that fast either but once I got home spotted the crack.

    Been training for a race due this Sunday, does it look safe enough to race?

    Niner Jet 9
    Santa Cruz Highball Carbon

  2. #2
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    carbon fiber ?

    Quote Originally Posted by kevocastro View Post
    Long story short, yesterday at the trail found a 3" rock out of a corner and looks like the front wheel got it straight to the downtube, heard it smashed but didn't think it was that bad.

    It's easy to see the paint chipped but I can't tell if the fibers are damaged, the rock strike was not that bad, wasn't even going that fast either but once I got home spotted the crack.

    Been training for a race due this Sunday, does it look safe enough to race?


    If that is carbon fiber, its done.

    Once the integrity is compramised its only a matter of time.

    Exactly why i dont buy cf frames.

    do you have frame insurence ?
    Bummer

  3. #3
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    email Willie at SC with pics of the damage. if its bused, theyll have a new frame back to you pretty quick. seems pretty obvious warranty situation .

  4. #4
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    You guys looked at those gorilla frames ?

    one ofthe best DH frames in a while. Hand made jobbers,

    Makes me want to sell some gold to buy one lol.

    Check this out. 1 oz of gold for a DH frame.

  5. #5
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    With cf frames, you should realy invest in some kind of frame protection around strikeable ares. There are some good heavy duty skins for bikes now, especially about bb and tubing.

    I have heard good stuff about them mostly.

  6. #6
    bog
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    I don't sense any sarcasm in your post so I really hope you're joking about asking for warranty on that. Crash replacement yes, warranty no.
    Tallboy3 CC : Nomad3 CC: Highball2 CC : Stigmata2 CC

  7. #7
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    I dont respond to those kinds of comments but some people actualy buy and carry insurance for these types of issues.

    Bike prices have become extreme and theft due to the economy is rising so the market for bike insurance is attractive to some people.

    The UK has such a service, they will actualy come help you. I think it was a recent bike radar recently if memory serves.


    I know that if i used a expensive carbon bike i would probably get some kind of protection besides relying on the manufacturers good will.

  8. #8
    bog
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    To answer your question, it looks to me like there is a real crack running lengthwise on the tube. You may be able to race it and not have it fail but I wouldn't risk it personally.

    SC is very good at helping out but if their crash replacement cost is too high you can easily get that repaired by Calfee or another reputable carbon repair place.
    Tallboy3 CC : Nomad3 CC: Highball2 CC : Stigmata2 CC

  9. #9
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    Well the answer from Santa Cruz is pretty clear, $800 for a replacement...

    I don't even know what to do, so disappointed
    Niner Jet 9
    Santa Cruz Highball Carbon

  10. #10
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    I think you should definitely contact Calfee and see what they will charge to fix it. They do excellent work. A friend of mine had them fix her carbon road bike frame. They did an amazing job. My guess is you can get your frame fixed and buy some frame protection for half the cost of the crash replacement price.

  11. #11
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    Yes, check out calfee's site. They should be able to fix that and their prices seem very reasonable.

    Carbon Repair Service | Calfee Design

  12. #12
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    There is also a very good carbon frame repair place in San Marcos, CA

    Carbon Fiber Bike Frame Repair

  13. #13
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    Granted, it would be a bad idea to continue running the frame in that condition, however, has anyone here actually had a damaged downtube fail? I'm just having a hard time picturing that tube separating for less than maybe a chunk 2/3 through the tube missing. Maybe I'm giving CF too much credit.

  14. #14
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    Other carbon repair options

    No first hand experience, but if you wanted to get some quotes, I've heard good things about these folks as well:

    Predator Cycles

    Ruckus

    Report back and let us know how it goes.

    -D

  15. #15
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    Trystan at the Marin Bikes Factory Store in San Francisco used to be one of their carbon engineers. He does amazing work. Shoot him a call at the store.

  16. #16
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    Thanks all of you guys for the advice, I am gonna take my time to make the best choice

    It really sucks this frame lasted just a lil bit of time (4 months), I read somewhere this forum that a Tallboy crash replacement was about $400...
    Niner Jet 9
    Santa Cruz Highball Carbon

  17. #17
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    Quote Originally Posted by kevocastro View Post
    Thanks all of you guys for the advice, I am gonna take my time to make the best choice

    It really sucks this frame lasted just a lil bit of time (4 months), I read somewhere this forum that a Tallboy crash replacement was about $400...
    On the FS bikes they sell you the front triangle or the swing arm. I know the rear swing arm on the tallboy was in that range. The airline broke my Dad's rear swing arm when I took him to created butte last summer.

    With as many hits as my old lt-c took, I am surprised yours broke easily. It had been part of some spectacular crashes.

    I have a Highball that I am building up, so I hope this was a freak event.

    Good luck.

  18. #18
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    Quote Originally Posted by driftertom View Post
    With as many hits as my old lt-c took, I am surprised yours broke easily. It had been part of some spectacular crashes.
    As their first carbon bike, the LT-C was admitedly overbuilt. The Highball, at ~2.5 lbs. is probably less so.

    Fingers crossed that the helicopter tape I put on my Highball's downtube prevents anything like this!
    ''It seems like a bit of a trend, everyone trying to make things longer over the last couple of years" Sam Hill

  19. #19
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    Carbon fiber frame

    Quote Originally Posted by miles e View Post
    As their first carbon bike, the LT-C was admitedly overbuilt. The Highball, at ~2.5 lbs. is probably less so.

    Fingers crossed that the helicopter tape I put on my Highball's downtube prevents anything like this!
    DID I READ THAT CORRECTLY ?

    A carbon fiber frame only lasted 4 months ?

    my god.

    no way man, i would freak out. wow that's horrible.

    aluminum FTW !!!!!!!

  20. #20
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    Quote Originally Posted by mjs1231 View Post
    DID I READ THAT CORRECTLY ?

    A carbon fiber frame only lasted 4 months ?

    my god.

    no way man, i would freak out. wow that's horrible.

    aluminum FTW !!!!!!!
    This is an EPIC posting fail on multiple levels. Well done, sir. Well done.

    "aluminum FTW" . . .
    Alcohol may lead nowhere, but it sure is the scenic route!

  21. #21
    rox
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    I have seen an aluminum bike toasted on the first ride when a rock kicked up and dented the downtube. its not any more immune to damage than plastic

  22. #22
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    Have that tube prepped and wrapped (at the very least), and you are good to go. Don't toss the frame -THAT would be the waste.
    As for some of the initial replies, seems CF hysteria has not died.
    Oh well, for what it is worth, the world is not ending imminently

  23. #23
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    Quote Originally Posted by mjs1231 View Post
    DID I READ THAT CORRECTLY ?

    A carbon fiber frame only lasted 4 months ?

    my god.

    no way man, i would freak out. wow that's horrible.

    aluminum FTW !!!!!!!
    You're an idiot. Stop sniffing glue.

  24. #24
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    I really like my Highball it's such a shame, it climbs efficient, it corners amazingly and going down is not that bad for a super stiff race hardtail

    Previously a couple of friends had issues with some Niner frames, Niner's customer support is freaking amazing they replaced their frames in no time, funny thing is that Air 9 carbon was my first choice but went with the Highball because of the weight... weight is nothing when you're getting reliability on the side.
    Niner Jet 9
    Santa Cruz Highball Carbon

  25. #25
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    Quote Originally Posted by kevocastro View Post
    I really like my Highball it's such a shame, it climbs efficient, it corners amazingly and going down is not that bad for a super stiff race hardtail.
    Then either get it repaired or take up SC on their very fair crash replacement cost. It's clearly a freak accidental damage issue, not a warranty situation and I have no doubt Niner would have treated it the same way.

  26. #26
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    You're an idiot. Stop sniffing glue.

    Quote Originally Posted by mazspeed View Post
    You're an idiot. Stop sniffing glue.
    makes me wonder how you go around calling people idiots and drug users and have such a reputation.

    hmmmmm

  27. #27
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    dent vs shatter ?

    Quote Originally Posted by rox View Post
    I have seen an aluminum bike toasted on the first ride when a rock kicked up and dented the downtube. its not any more immune to damage than plastic
    im still trying to see the frame of reference ?

    how does aluminum shatter ?

    how does a dent from a rock compare to a cf crack up ???

    I think your really reaching on this one.

  28. #28
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    Quote Originally Posted by mjs1231 View Post
    im still trying to see the frame of reference ?

    how does aluminum shatter ?

    how does a dent from a rock compare to a cf crack up ???

    I think your really reaching on this one.
    One of my mates had his brand new alu frame crack within 2 months of riding. He had it replaced under warranty, two weeks later the replacement frame cracked. In the last 5 years or so I have had many other friends crack alu frames. I have many friends with carbon frames, I myself am on my second carbon framed bike, none of them or me have had failures.

    Does this mean anything? Probably not, but the bottom line is frames and parts can fail, your continuous ranting on the pitfalls of carbon is ridiculous and completely unfounded.
    Real men do it in the dirt

  29. #29
    rox
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    aluminum cracks at the welds all the time. there are no welds to concentrate stress and no fatigue life on carbon. if you dent a tube it loses all its strength since it will just buckle at the dent. anyways this subject has been beaten to death so I wont post and further comments

  30. #30
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    Quote Originally Posted by mjs1231 View Post
    makes me wonder how you go around calling people idiots and drug users and have such a reputation.

    hmmmmm
    You go on threads and say how bad carbon is without any knowledge and or proof that its worse than any other material for bikes is about as stupid as one Can get. You voice a highly uneducated opinion like its a fact only makes you look foolish.

    The fact that you think glue is a drug only proves my point.

  31. #31
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    Quote Originally Posted by mjs1231 View Post
    im still trying to see the frame of reference ?

    how does aluminum shatter ?

    how does a dent from a rock compare to a cf crack up ???

    I think your really reaching on this one.
    Maybe if you study aluminum and carbon fiber and their properties and the benefits of both while conducting tests and or study using no prejudgements on material biased on real word testing from experts and factories who have done testing and............. Never mind, you and the word "study" or "fact checking" don't mix well.

  32. #32
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    I agree, no way this is a warranty issue. This isn't an issue with the highball, as stated above it was just a freak accident. The damage looks more superficial to me. I see the one area people are talking about that could possibly be cracked but it would take a hell of a rock hitting just right to crack that area, it's built up. If it were me, I would send it back to SC and see what they think. They may be able to tell you if it should def. be replaced, or should be alright. If they say it's alright, have it sent back, if not, looks like you'll be taking advantage of their crash replacement program. Sometimes stupid stuff like this happens. I remember getting a cannondale super v forever ago. super excited as it was my first full suspension bike. It cracked almost all the way around the down tube in the first week. I was disappointed obviously and cannondale replaced it. the replacement super v lasted 6 years until i finally sold it. two identical bikes, two extremely different results based on a multitude of factors. let us know what they say if you send it back.

  33. #33
    007
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    Quote Originally Posted by jpk1080 View Post
    I agree, no way this is a warranty issue. This isn't an issue with the highball, as stated above it was just a freak accident. The damage looks more superficial to me. I see the one area people are talking about that could possibly be cracked but it would take a hell of a rock hitting just right to crack that area, it's built up. If it were me, I would send it back to SC and see what they think. They may be able to tell you if it should def. be replaced, or should be alright. If they say it's alright, have it sent back, if not, looks like you'll be taking advantage of their crash replacement program. Sometimes stupid stuff like this happens. I remember getting a cannondale super v forever ago. super excited as it was my first full suspension bike. It cracked almost all the way around the down tube in the first week. I was disappointed obviously and cannondale replaced it. the replacement super v lasted 6 years until i finally sold it. two identical bikes, two extremely different results based on a multitude of factors. let us know what they say if you send it back.
    I think you kinda missed, well . . . pretty much the whole thread.
    Alcohol may lead nowhere, but it sure is the scenic route!

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    how so. i was just throwing in my two cents. funny looking at some of your posts, all you do is comment and criticize other peoples post. why don't you actually try to contribute instead of being a cynical ass.

  35. #35
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    this thread is starting to sound a lot like mtbr...oh, wait a second.

  36. #36
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    People like 007 that just sit back, and troll the internet b/c they have nothing else better to do. His name says it all.

  37. #37
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    Quote Originally Posted by jpk1080 View Post
    People like 007 that just sit back, and troll the internet b/c they have nothing else better to do. His name says it all.
    Well obviously you have missed the mark, he is a good poster with many upon many threads of useful information that comes from his fingertips demonstrated by his reputation. You, not so much. Maybe you should look back on his posting history, THAT says it all!

  38. #38
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    mazspeed. check out the sticky at the top of the santa cruz thread. just b/c i don't frequent the forum every few hours, doesn't mean anything. any poster who criticizes another poster, especially for trying to to contribute, is not a good poster i'm sorry.

  39. #39
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    Quote Originally Posted by jpk1080 View Post
    mazspeed. check out the sticky at the top of the santa cruz thread. just b/c i don't frequent the forum every few hours, doesn't mean anything. any poster who criticizes another poster, especially for trying to to contribute, is not a good poster i'm sorry.
    Again, history proves otherwise.

  40. #40
    007
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    Quote Originally Posted by kevocastro View Post
    Well the answer from Santa Cruz is pretty clear, $800 for a replacement...

    I don't even know what to do, so disappointed
    Quote Originally Posted by jpk1080 View Post
    how so. i was just throwing in my two cents. funny looking at some of your posts, all you do is comment and criticize other peoples post. why don't you actually try to contribute instead of being a cynical ass.
    Whoa . . . settle down. My point was that OP had already contacted SC, gotten their feedback/opinion on the frame, and quoted a crash replacement price. It was pretty clear on the first page . . .
    Alcohol may lead nowhere, but it sure is the scenic route!

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