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Broken Santa Cruz Tallboy?

4K views 5 replies 5 participants last post by  Ridge_Rider 
#1 ·
found this circle like crack/raised area around the drive side lower pivot today when i was cleaning my bike. Anyone had this happen? Is it cracked? Warranty ?

thanks for your time , i hope the pics post.
 

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#3 ·
thanks

talked to SC on the phone, said they just needed me to send them receipt and the new one will be in the mail asap, however i did not keep the receipt, so its up to the LBS, lets see if its worth buying from them instead of online.
 
#4 ·
Had exactly the same issue with my Tallboy and also did not have the receipt although I sent my "frame is in the shop, come pick it up!" email to SC and they had a new rear triangle to me in 4 days.

Fantastic customer service. Since then I've purchased a HighballC, a NomadC and a V10C! Great bikes and great service keeps me coming back. My TB is 2 1/2 years old but the rest were bought in 2012 - tat was an expensive year!
 
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