Results 1 to 6 of 6
  1. #1
    mtbr member
    Reputation: maynard's Avatar
    Join Date
    Jan 2004
    Posts
    267

    Broken Santa Cruz Tallboy?

    found this circle like crack/raised area around the drive side lower pivot today when i was cleaning my bike. Anyone had this happen? Is it cracked? Warranty ?

    thanks for your time , i hope the pics post.
    Attached Thumbnails Attached Thumbnails Broken Santa Cruz Tallboy?-santacruzbike.jpg  

    Broken Santa Cruz Tallboy?-.resized_1024x768_santacruz_1.jpg  

    If I wanted to objectify a women I'd do it on my terms not theirs.

  2. #2
    mtbr member
    Reputation:
    Join Date
    Apr 2006
    Posts
    463
    The first gen TRC is doing it to. I'm waiting for my replacement frame to arrive.

  3. #3
    mtbr member
    Reputation: maynard's Avatar
    Join Date
    Jan 2004
    Posts
    267

    thanks

    talked to SC on the phone, said they just needed me to send them receipt and the new one will be in the mail asap, however i did not keep the receipt, so its up to the LBS, lets see if its worth buying from them instead of online.
    If I wanted to objectify a women I'd do it on my terms not theirs.

  4. #4
    bog
    bog is offline
    mtbr member
    Reputation: bog's Avatar
    Join Date
    Jun 2004
    Posts
    1,064
    Had exactly the same issue with my Tallboy and also did not have the receipt although I sent my "frame is in the shop, come pick it up!" email to SC and they had a new rear triangle to me in 4 days.

    Fantastic customer service. Since then I've purchased a HighballC, a NomadC and a V10C! Great bikes and great service keeps me coming back. My TB is 2 1/2 years old but the rest were bought in 2012 - tat was an expensive year!
    SC Tallboy C : Giant TCX SLR : Giant Propel Adv SL DA9070

  5. #5
    mtbr member
    Reputation: thickfog's Avatar
    Join Date
    Oct 2010
    Posts
    1,015
    My friend's tb did this and they warrantied it no prob 6 months out of warranty period. Fast too.

  6. #6
    mtbr member
    Reputation: Ridge_Rider's Avatar
    Join Date
    Mar 2004
    Posts
    198
    My Nomad broke there too, seems pretty common.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •