Mtbr's 2016 Winter Biking GearReviews and Roundups

FAT BIKES

WINTER APPAREL

TRAINERS

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  1. #1
    mtbr member
    Reputation: maynard's Avatar
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    Broken Santa Cruz Tallboy?

    found this circle like crack/raised area around the drive side lower pivot today when i was cleaning my bike. Anyone had this happen? Is it cracked? Warranty ?

    thanks for your time , i hope the pics post.
    Attached Thumbnails Attached Thumbnails Broken Santa Cruz Tallboy?-santacruzbike.jpg  

    Broken Santa Cruz Tallboy?-.resized_1024x768_santacruz_1.jpg  

    If I wanted to objectify a women I'd do it on my terms not theirs.

  2. #2
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    The first gen TRC is doing it to. I'm waiting for my replacement frame to arrive.

  3. #3
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    thanks

    talked to SC on the phone, said they just needed me to send them receipt and the new one will be in the mail asap, however i did not keep the receipt, so its up to the LBS, lets see if its worth buying from them instead of online.
    If I wanted to objectify a women I'd do it on my terms not theirs.

  4. #4
    bog
    bog is online now
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    Had exactly the same issue with my Tallboy and also did not have the receipt although I sent my "frame is in the shop, come pick it up!" email to SC and they had a new rear triangle to me in 4 days.

    Fantastic customer service. Since then I've purchased a HighballC, a NomadC and a V10C! Great bikes and great service keeps me coming back. My TB is 2 1/2 years old but the rest were bought in 2012 - tat was an expensive year!
    SC Tallboy C : SC Nomad 3 : BSB9 RDO : Propel Adv SL : RMB Tbolt MSL BCE

  5. #5
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    My friend's tb did this and they warrantied it no prob 6 months out of warranty period. Fast too.
    CRAMBA Chairman

  6. #6
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    My Nomad broke there too, seems pretty common.

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