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  1. #1
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    Are RM's Wheeltech Hubs really this bad? Now What?

    Hey guys/gals, I am i So Cal and have a 2012 element 930 with four months/400 miles on it and the rear whelltech xc hub just blew ( loud pop/snap and now freewheels) stranding me in nowwhere land. I have been riding over 20 years and have never had that happen
    I contacted RM and they referred me to my online dealer in Canada( yes, I prefer LBS but i purchased late in year and no one had them). I am getting the run around so warranty looks bleak. Maybe RM will step up?

    Questions: Is this hub even worth going through the hassle of warranty? I will have to pay shipping to Canada,wheel re-build,etc. Maybe i just got unlucky but I don't have much faith now. How does a hub on a $2500 bike fail so quick?

    My gut tells me just to upgrade the whole wheel which i planned to do in a year or so but just now catching back up from bike purchase. I am also unhappy to be "forced" into an upgrade four months into ownerwship. I need the 12x142 rear. If I can only buy the rear right now, what hub/wheel do you guys recommend? I read up on other forums and know there are millions answers but do i go with pre-built ( like dt swiss tricon or find builder? I could swing around $400. Opinions on my course of action?

    Thanks

  2. #2
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    Freehubs do fail for various reasons, luckily it wasn't a $1300 XTR wheelset, Shimano have decided they won't warranty their $250 titanium freehubs when they explode.

    A lot of hubs can be near their limit with 29" wheels and big cassettes and high torque riders. A custom rear wheel with a rim of your choice and a DT Swiss 350 or 240S hub (with Star Ratchet system) would be solid, same with something like a Hope Pro 2 Evo (although noisier). The DT hubs are a breeze to service, they come apart without tools to lube the star ratchet, and they last a long time.
    I'm a member of NSMBA and IMBA Canada

  3. #3
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    Mine failed too . . . . after two weeks. I agree with Rocky, go with a DT 350 and a solid rim (mine is a wtb i23). Not too expensive and has been solid. Check on Ebay and see if you can find a deal, though it might be hard to find the 12x142. Why warranty something that will blow again? Hey RM, the rear hub is not a place to skimp! Can't really fix it out on the trail.

  4. #4
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    Rockyuphill, i sure appreciate your insight, my research has pointed me in that same direction ( those 2 hubs ,350 and hope) but it is nice to hear if from you as well.
    I have seen some sets on line with WTB I23 on line. I have the stock RS recon gold fork up front. do you know the spacing on the 20mm thru axle. i have seen 20mm x 100 , 110,120 and don't know what I have.

  5. #5
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    All 20mm axle hubs are all the same 110mm width, and those are different from 15mm x 100mm front hubs. The DT 350 oversize front hubs are convertible to any axle format

    Universal Cycles -- DT Swiss 350 6 Bolt Disc Front Hub

    BTW, it's critical that you use the 6 bolt oversize 350 hub, the center lock version only converts between 9mm and 15mm.
    I'm a member of NSMBA and IMBA Canada

  6. #6
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    Two local shops have had rocky send them new hubs and the shops were switching them out on demo and sales bikes. The hubs are horrible, ive seen 5-6 broken rear hubs now.

  7. #7
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    Hey rodeoj, curious if you know, was Rocky replacing them with a different type of hub or a new variation of the same hub?

  8. #8
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    The replacements are heavier, that much I remember. Still wheeltech.

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