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  1. #1
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    Cracked Vertex RSL Team

    Hi!

    I got a cracked Vertex RSL and a BIG problem. The french dealer does not respond to my mails. On calls they say the will contact the distributor, but nothing happens. I try to contact the french distributor by mail (because I donīt speak french) but the mail returned. Does anyone know the valid eMail of Tribesport? "contact@tribesportgroup.fr" does not work

    Greetings from Hamburg/Germany

    Robert

  2. #2
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    Reputation: RMB-PM's Avatar
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    You can always call them... There are a couple of guys (including the owner) who speak English there...

    http://www.tribesportgroup.com/index.php?IdEntree=1

    If nothing works, I will get you a direct email address...
    Product Manager
    RMB
    Main Rides: 14 Proto - 13 Element RSL 29 - 13 Altitude MSL - 13 Prestige RSL

  3. #3
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    I even donīt understand the announcement in the loop. And the one I reached even donīt understand my request for someone who speaks english.

    How buys cheap buys twice or in german: Wer billig kauft, kauft zweimal.

    Robert

    Edit says: As I long time follower (since ī97 I purchased a RM every year!) in general Iīm very pleased with the service of RM. Seems to be a french problem.
    Last edited by Catsoft; 06-22-2010 at 05:25 AM.

  4. #4
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    Hello Robert,

    I sent you a personal message.
    Inside Sales
    Rocky Mountain Bicycles
    My current rides
    2012 Vertex 990 RSL
    2013 Element 999 RSL
    2012 Proto Solo CXR Disc

  5. #5
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    Thx!

  6. #6
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    Reputation: limba's Avatar
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    Another one? That's at least 6 broken frames on this and the WW forum. Does that seem like a lot to anyone else?

  7. #7
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    But we don't know how many frames have been sold. I have seen a lot on events over here, so 6 is Not a lot.

    Robert

  8. #8
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    Reputation: limba's Avatar
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    Ok, maybe someone from Rocky will tell us how many frames have been sold and broken.
    The Cannondale Flash seems more popular and I don't think I've seen a broken one yet. I know any bike can break but Rocky's seem fragile.

  9. #9
    Doesntplaywellwithmorons!
    Reputation: DeeEight's Avatar
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    I don't think any RSLs sold in Ottawa area. The main rocky dealer here did a LOT of elements last season though.

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