2012 Slayer 50 just purchased at JensonUSA...warranty question
I pulled the trigger on an awesome 35% off deal for the 2012 Slayer 50. Can't wait to up the game from my 2007 XC bike (which I'm replacing due to fire).
So, RM's warranty specificaly says this regarding making a warranty claim:
"If you have purchased your Rocky Mountain bicycle from an authorized online retailer, you must contact them directly."
So does this mean I cannot take it to a local authorized RM dealer for warranty claims? Will I not get any service? I should be able to take it to a LBS and at the minimum get their opiinion if an issue is warrant-able....right? If I would have read RM's warranty info earlier, I may not have captured this deal. It seems like it will be a major hassle and a much longer down-time if the bike/part needs to be shipped to Jenson just to get someone's opinion and have it worked on. I know - I guess that's the price I pay...
Anyway, hopefully the bike will be solid for a long time to come and I won't have to go down that road ;) Can't wait to ride it!