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  1. #1
    Ritchey Design Rep
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    Ritchey Rep here to answer all you questions

    Hi All!

    Just wanted to introduce myself. I'm the spokesperson here at Ritchey Design USA and I'd like to invite anyone who has any questions or comments about our products to post them here on the Ritchey / Syncros Forum. I'll do my best to respond and help you understand the vast array of bicycle components we have to offer.

    Here at Ritchey we all ride and are extremely passionate and proud of everything we produce. Please don't be shy. Let us know what you think!

    Dave
    Dave Law
    Ritchey Design Representative

  2. #2
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    I have always been a big fan of Ritchey stuff. All my bikes have Ritchey bars, stems, seatposts and pedals. But I have two sets of Ritchey WCS V4, and one set of Pro V4pedals that are worn out after about 1000 miles of riding for each set. I contacted you guys and was told I was out of luck because you had no rebuild parts. The solution I was given was to buy more super expensive Ritchey pedals because the paradigm does have small parts available. That really has turned me off to you guys. I mean these were some seriously expensive pedals that lasted one year, now they are just titanium paperweights. I can't even sell these things on ebay because they are so worn out and not even good for parts. I mean the least you guys could have done is offer me some discounted pedals or something. I don't think anyone can deny that the V4 pedals were poorly engineered. A set of $30 wellgo pedals lasted me 10 years of riding, a $200 set of pedals ought to outlast cheap wellgo pedals. I will say though that the V4 IMO have the best engagement of any pedal I have tried, while they were working well I loved them.
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  3. #3
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    Why are all the threads on vintage Ritchey bikes from the VRC forums being pulled in here?

    It seems like a very misguided idea. Nearly all the threads below are about classic hand-made Tom Ritchey frames and are not at all related to the current Ritchey/Syncros component/parts line up. Please put the vintage threads back where you found them!!
    Last edited by yo-Nate-y; 04-03-2011 at 09:25 PM.

  4. #4
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    Agreed

  5. #5
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    Production numbers

    Hi Dave, it is nice to have a Ritchey expert to answer our questions here at MTBR. I know I have many questions to ask.

    Here is one to get us going:

    How many fillet brazed frames did Tom Ritchey make between 1980 and 1990. please break it down to the best of your knowledge by by model and year. A simple excel spreadsheet would be great. I look forward,
    T

  6. #6
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    Quote Originally Posted by ljsmith
    I have always been a big fan of Ritchey stuff. All my bikes have Ritchey bars, stems, seatposts and pedals. But I have two sets of Ritchey WCS V4, and one set of Pro V4pedals that are worn out after about 1000 miles of riding for each set. I contacted you guys and was told I was out of luck because you had no rebuild parts. The solution I was given was to buy more super expensive Ritchey pedals because the paradigm does have small parts available. That really has turned me off to you guys. I mean these were some seriously expensive pedals that lasted one year, now they are just titanium paperweights. I can't even sell these things on ebay because they are so worn out and not even good for parts. I mean the least you guys could have done is offer me some discounted pedals or something. I don't think anyone can deny that the V4 pedals were poorly engineered. A set of $30 wellgo pedals lasted me 10 years of riding, a $200 set of pedals ought to outlast cheap wellgo pedals. I will say though that the V4 IMO have the best engagement of any pedal I have tried, while they were working well I loved them.
    Sorry to hear about your unsatisfactory experience. It's unfortunately true regarding rebuild parts right now. However, we've got some great new pedal designs right around the corner that might be a better fix.
    Dave Law
    Ritchey Design Representative

  7. #7
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    Quote Originally Posted by yo-Nate-y
    Why are all the threads on vintage Ritchey bikes from the VRC forums being pulled in here?

    It seems like a very misguided idea. Nearly all the threads below are about classic hand-made Tom Ritchey frames and are not at all related to the current Ritchey/Syncros component/parts line up. Please put the vintage threads back where you found them!!
    We just started this Ritchey forum and they gathered everything with Ritchey as the subject and throw it in. Give it time and I'm sure Ritchey's more relevent and current products will get their time.
    Dave Law
    Ritchey Design Representative

  8. #8
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    Quote Originally Posted by Aemmer
    Hi Dave, it is nice to have a Ritchey expert to answer our questions here at MTBR. I know I have many questions to ask.

    Here is one to get us going:

    How many fillet brazed frames did Tom Ritchey make between 1980 and 1990. please break it down to the best of your knowledge by by model and year. A simple excel spreadsheet would be great. I look forward,
    T

    Unfortunately we don't keep track of Tom's early frame work. However a great resource for this is www.oldmountainbikes.com.
    Dave Law
    Ritchey Design Representative

  9. #9
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    Quote Originally Posted by ritchey_dave
    We just started this Ritchey forum and they gathered everything with Ritchey as the subject and throw it in. Give it time and I'm sure Ritchey's more relevent and current products will get their time.

    Thanks for the response, but that's not the point. This forum is fine for "relevant and current" stuff, but you pulled a lot of threads about vintage Ritchey bikes here from the Vintage, Retro, Classic (VRC) forum. People want those threads moved back, since they are a great resource for those of us who enjoy vintage bikes.

    For contemporary stuff, by all means do it here. But please have them move the vintage threads back to VRC!!

  10. #10
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    Another great resource was the VRC forum on this very same site. If the vintage threads don't get moved back, you are just going to have a lot of angry vintage Ritchey fans (and people, by the way who also buy modern stuff!). Not a good move.

  11. #11
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    Quote Originally Posted by yo-Nate-y
    Another great resource was the VRC forum on this very same site. If the vintage threads don't get moved back, you are just going to have a lot of angry vintage Ritchey fans (and people, by the way who also buy modern stuff!). Not a good move.
    Not trying to anger anyone, just trying give people a channel off communication with us. I'll contact MTBR.
    Dave Law
    Ritchey Design Representative

  12. #12
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    Quote Originally Posted by ritchey_dave
    Unfortunately we don't keep track of Tom's early frame work. However a great resource for this is www.oldmountainbikes.com.

    A website started and maintained by a VRC regular. Great resource for new Ritchey lovers here in this new forum...but all the VRC regulars know about it.


    I'm happy Ritchey and Syncros are getting their own forum. Congrats and good luck.
    -eric-

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  13. #13
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    Quote Originally Posted by ritchey_dave
    I'll contact MTBR.
    Yes, please do. The new products have nothing to do with the VRC products.

  14. #14
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    I think that's an awesome idea to have a Ritchey rep here. What an asset to MTBR.

  15. #15
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    HI,

    Can you tell me if Ritchey decals are still available? Especially from the early 90's ?
    "I think it is heavy and often stupid and doesn't work as well as Shimano, but I keep using it. -- NG

  16. #16
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    Quote Originally Posted by kb11
    HI,

    Can you tell me if Ritchey decals are still available? Especially from the early 90's ?
    I'd like to know the same thing as I'm after a couple of sets of decals for a 1995 Crazy Pete that I'm restoring. Mine definitely needs a repaint and hence new decals.
    Alex

  17. #17
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    And when are we going to see a reincarnation or reissue of the Syncros Revolution cranks from the mid-90's?

    Damn nice piece of equipment.
    Alex

  18. #18
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    Quote Originally Posted by kb11
    HI,

    Can you tell me if Ritchey decals are still available? Especially from the early 90's ?

    We have a bunch of random decals kicking around the office. If you let me know what you're looking for I can tell you if they're available.
    Dave Law
    Ritchey Design Representative

  19. #19
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    Need 1 "Handmade by Tom Ritchey" and 2 TR head tube decal with small USA , white.
    "I think it is heavy and often stupid and doesn't work as well as Shimano, but I keep using it. -- NG

  20. #20
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    Yeah, we've got those. You can have you local bike shop call us up and special order them.

    Same goes for you alexk, we've got decals that'll work on your Crazy Pete. We don't have any plans to rerelease those Syncros cranks, but I'll toss the idea into the think tank.
    Dave Law
    Ritchey Design Representative

  21. #21
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    Good day,

    Bought a rim (http://www.chainreactioncycles.com/M...?ModelID=52947) and cannot find any information about it on official website. Currently to complete a wheel I need to know:
    1) which side to disk brake (rim has one wall goes a bit steeper than another)
    2) how to calc spoke length properly (considering eyelets offset on OCR rim), should I just reduce offset from hub's center-to-falnge value?
    3) which are ERD and offset for this particular Ritchey OCR XC 26" 28h rim
    4) can I use Alu nipples with this rim?

    Your help is greately appreciated!
    Last edited by e_lasman; 04-08-2011 at 01:49 PM.

  22. #22
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    good questions.

    1) which side to disk brake (rim has one wall goes a bit steeper than another)
    The steeper side is the drive side, the other side is the disk brake side.

    2) how to calc spoke length properly (considering eyelets offset on OCR rim), should I just reduce offset from hub's center-to-falnge value?
    this website should help you figure out exactly what length spokes to get:
    http://lenni.info/edd/

    3) which are ERD and offset for this particular Ritchey OCR XC 26" 28h rim
    see above

    4) can I use Alu nipples with this rim?
    Yes

    Hope this helps!
    Dave Law
    Ritchey Design Representative

  23. #23
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    Thank you Dave! ERD and OSB where helpful on that website, while Specialized Stout hub seems to be VERY different from year to year and on different web-sites ))) But thank you again for your help! Hope to ride wheel in a day or two

    P.S. IMO still it would be nice to have such vital info on official website rather than refer to 3rd party ones.

  24. #24
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    My pleasure, glad I could help!
    Dave Law
    Ritchey Design Representative

  25. #25
    ELMO IS MY LORD!!!
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    Are Ritchey WCS carbon handlebars coated in anything to protect them from UV rays?
    It's only a matter of time...

  26. #26
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    Any news on the 29er frame availability?

  27. #27
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    Quote Originally Posted by HX520W View Post
    Are Ritchey WCS carbon handlebars coated in anything to protect them from UV rays?
    No, but I've yet to see something made unrideable because of it. That being said, I wouldn't leave them outside fully exposed for years on end.
    Dave Law
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  28. #28
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    Quote Originally Posted by omega1848 View Post
    Any news on the 29er frame availability?
    We're looking at November availability. If you're interested I'd recommend preordering from your local authorized Ritchey dealer. There's a lot of backorders already for them.
    Dave Law
    Ritchey Design Representative

  29. #29
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    Quote Originally Posted by ritchey_dave View Post
    No, but I've yet to see something made unrideable because of it. That being said, I wouldn't leave them outside fully exposed for years on end.
    Thanks for the reply, what will happen to the bars over time? I'm trying to decide between the WCS and WCS carbon 10d bars but I'm concerned about the longevity of carbon.
    It's only a matter of time...

  30. #30
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    The main reason that most companies put UV inhibiters on their carbon products is to prevent discoloration. Our warranty department has seen zero returns because of outdoor exposure. Crashing, over clamping, garage roofs, that's another story. Just remember, carbon fiber is used on high performance airplanes and automobiles all the time and when used properly it's extremely reliable.
    Dave Law
    Ritchey Design Representative

  31. #31
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    Hi Dave, I've got a 1984 or 1985 Team Comp (SN 0018), I've been riding it all these years, and still absolutely love it. One of my favorites of this bike was the wood piece that beautifully slid into the handlebars. Any chance you guys have any of these obscure pieces laying around? Decals would be cool too. Thanks!

  32. #32
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    Hello Dave, please explain a benefit of superlogic carbon over wcs. And restriction too. Thanks

  33. #33
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    Quote Originally Posted by LBVandal View Post
    Hi Dave, I've got a 1984 or 1985 Team Comp (SN 0018), I've been riding it all these years, and still absolutely love it. One of my favorites of this bike was the wood piece that beautifully slid into the handlebars. Any chance you guys have any of these obscure pieces laying around? Decals would be cool too. Thanks!

    I'm glad you're still enjoying that Ritchey. They really "don't make 'em like they used to".

    As far as the wood piece, we don't have any of those anymore. We do have a good amount of decals that I'd be happy to send your way if you let me know what you're looking for.
    Dave Law
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  34. #34
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    Quote Originally Posted by jadis3 View Post
    Hello Dave, please explain a benefit of superlogic carbon over wcs. And restriction too. Thanks
    Good question. The big difference is the use of a process which combines an extremely high tensile strength carbon fiber with our proprietary resin. This creates a bar that's lighter and stronger than our WCS bar. The only restriction is, that in order to get the Superlogics as light as possible, they are not barend compatible.
    Dave Law
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  35. #35
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    Any of the 1984 Team Comp decals would be great. Darn on the wood piece, only bike I ever knew that had wood on it......

  36. #36
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    I just checked and we don't have anymore of the Comp decals. I have black, white and red generic decal sets, as well as the "Handmade by Tom Ritchey" decals.
    Dave Law
    Ritchey Design Representative

  37. #37
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    BAB parts for custom frames

    Hi Dave-
    What is available for custom frame builders in the way of the piece parts needed to incorporate the Ritchey breakaway features into custom frames. I am specifically interested if the fittings are available for the larger (34.9mm) down tube size in steel (I have this setup on my Ritchey Ti 26" MTB BAB). Thanks,
    Dave

  38. #38
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    Quote Originally Posted by manzell View Post
    Hi Dave-
    What is available for custom frame builders in the way of the piece parts needed to incorporate the Ritchey breakaway features into custom frames. I am specifically interested if the fittings are available for the larger (34.9mm) down tube size in steel (I have this setup on my Ritchey Ti 26" MTB BAB). Thanks,
    Dave
    Yes, we have those fittings available to custom builders. Have them give us a call and we can set that up.
    Dave Law
    Ritchey Design Representative

  39. #39
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    I have some questions about the your new 29er carbon wheels. I've read that they are tubeless compatible, Stan's tubeless compatible in one place, are the rims similar to Stan's Bead Socket Technology? Will they setup just as easy as Stan's rims do?
    Will these wheels be available in any other axle configuration other than QR's? The Syncros 29er wheels seem to be available in all axle configurations, other than being wider, are these basically the same rim as the Ritchey (tubeless compatibility)? And will the Syncros 29er carbon rims be available alone, so that they can be built up with any hub?
    RIDE MF RIDE,
    Scotto

  40. #40
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    Quote Originally Posted by Scotto View Post
    I have some questions about the your new 29er carbon wheels. I've read that they are tubeless compatible, Stan's tubeless compatible in one place, are the rims similar to Stan's Bead Socket Technology? Will they setup just as easy as Stan's rims do?
    Will these wheels be available in any other axle configuration other than QR's? The Syncros 29er wheels seem to be available in all axle configurations, other than being wider, are these basically the same rim as the Ritchey (tubeless compatibility)? And will the Syncros 29er carbon rims be available alone, so that they can be built up with any hub?
    I haven't used Stan's but helped set up the taped tubeless system that we will offer with these wheels. It was as easy as using the lightly adhesive tape to seal the drilled rim holes, punching through the tape at the stem hole, then installing the valve which seals to the rim with an internal and external rubber gasket. We were able to seal the wheel with a floor pump. The front will have a 15mm option; the rear will have a 142 x 12 option. We sell these as full wheels only.
    Dave Law
    Ritchey Design Representative

  41. #41
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    Will there be the same axle options for the Ritchey wheels? Are the axles convertible, meaning can I switch between the 12X142 to 10X135? Any idea as to when the Syncros 29er carbon wheels will be available?
    RIDE MF RIDE,
    Scotto

  42. #42
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    Yes, they will be convertible. TBD on Syncros wheels.
    Dave Law
    Ritchey Design Representative

  43. #43
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    Ritchey MTB Pedal servicing...

    Dave, question on pedals. I've got a pair of Ritchey MTB pedals from my 2001 Klein MTB. They've worked well, but are now starting to exhibit signs of wear. Play in the pedal. What is the serviceability of them? Is there a guide on how to take them apart & regrease? I'm accustom to doing it with Shimano pedals, just couldn't track down anything on this Ritchey MTB pedals. Can one replace bearings if necessary? Sorry I don't have any more specifics, any help u can offer to point me in the right direction would be much appreciated! Thanks

  44. #44
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    Glad to hear those pedals served you well. Unfortunately we no longer carry replacement parts for that pedal. Sorry, wish I could give you a better answer.
    Dave Law
    Ritchey Design Representative

  45. #45
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    Dave, let me better ask the question. Forget replacement parts of my question. Is there an instruction guide you can send me on how to simply take apart & regrease the existing parts. Is there a guide on how to disassemble, regrease & reassemble? That's all it appears at first indication of what I need to do, if it is possible with those pedals. They were made to be disassembled and serviced/re-greased correct?
    Thank you,

  46. #46
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    Quote Originally Posted by swany91 View Post
    Dave, let me better ask the question. Forget replacement parts of my question. Is there an instruction guide you can send me on how to simply take apart & regrease the existing parts. Is there a guide on how to disassemble, regrease & reassemble? That's all it appears at first indication of what I need to do, if it is possible with those pedals. They were made to be disassembled and serviced/re-greased correct?
    Thank you,
    Sorry, we don't have any instruction guides on how to dissassemble, regrease, and reasemble those pedals. If and external regreasing doesn't work and you haven't already, I'd recommend having a bike shop take a look at what might be the problem, some of our older pedals can be a little tricky.
    Dave Law
    Ritchey Design Representative

  47. #47
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    Hi Dave. I am interested in decals for an 85 Ascent (A5E00167). I work in a printing plant so even the art would be sufficient. ;-) Thanks.

  48. #48
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    Quote Originally Posted by bmor_62 View Post
    Hi Dave. I am interested in decals for an 85 Ascent (A5E00167). I work in a printing plant so even the art would be sufficient. ;-) Thanks.
    Unfortunately we no longer have the decals, or artwork, for the Ascent available. However, I have some other Ritchey frame decals. PM me with your email address if you're interested and I can help you out with what we currently have.
    Dave Law
    Ritchey Design Representative

  49. #49
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    Hi Dave,

    Just wondering when the carbon 29'er wheels were going to be available? Any idea on the weight of the wheelset?

    Also would love to buy some carbon flat bars but can't find them wide enough on your website. You supply them in a 680mm width on the Scott RC's but I can't buy them direct?

    Thanks!

  50. #50
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    The Ritchey Vantage II Carbon 29er wheels are scheduled for May. The front wheel will be around 650 grams and the rear wheel will be 895 grams.

    The 680 width flat carbon bars are there they're just a little hidden.
    Ritchey Logic - Mountain - Bars - WCS Carbon Flat 9D - UD Carbon
    Once on the page there's a pull down option where you can choose which a model.
    Dave Law
    Ritchey Design Representative

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