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  1. #1
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    Bonking ... not feelin' well RANT: Where has the pride in workmanship gone???

    I am going to talk about work done on my vehicles over the years but feel free to chime in on any work/service that is lacking pride and detail.

    There are two body shops in my area that are local and convenient. Both of them suck. A few years back, my truck was rear ended while we were sitting at a stop light. It wasn't so bad as far as body damage but there was some. The shop I took it to close to home did fabulous body work but their paint work sucked. They left a messy finish on the clear coat. I waited one month to allow the finish to seal, then I returned. They attempted to fix the mess but their efforts made little difference. The owner had a crappy attitude when I showed him that his worker's effort to make things better didn't really make things better. He said something to the extent that insurance jobs don't pay much money and that was about all he could do for me. WTF?! That was the last time I went there or suggested it to anyone.

    Since then, my truck was damaged in a malfunctioning mechanical car wash. I decided to take it to the other local body shop that was even closer to home. Their body work (which was minimal in the first place) sucked and there clear coat polish job was bad enough for me to go back there and watch them do it over (to make sure that they were thorough). It's still not perfect but, oh well. A few weeks later, I noticed that they had not masked off my headlights while they were buffing the hood. That led to dull buff marks across he tops of each lens. Wonderful.

    A few days ago, I had new tires mounted. This wheel and tire shop has the best prices in town but every time I go there to have work done, something odd happens. This time, my wheel lock key broke while they were removing the first wheel. Crud. I was mortified because I have heard horror stories of wheel destruction while trying to remove lock lugs w/o it's lock key. They assured me that they had a tool for removing them that would not cause damage. Wrong. They did cause some nicks and scuffs in the process. But that's not where my complaint ends...

    They did not wipe off my wheels after they had remounted them. The goo that they brush on to lube the rims for tire mounting is nasty once it dries and it does not come off easily. I mildly scratched my wheels getting it off. Why would any wheel shop release a vehicle in dirtier condition than it was in before they worked on it?

    Why aren't the managers/owners at these businesses checking the work before the customer is called back in? It seems like people are caring less and less about detail.

    Where has the pride in workmanship gone???

  2. #2
    nvphatty
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    Quote Originally Posted by Hawg View Post
    Where has the pride in workmanship gone???
    down the proverbial toilet my good man.

  3. #3
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    Most companies are trying to get the job fast and move on to the next. They don't care about workmanship, it is just how many jobs they can get in and out.
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  4. #4
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    Quote Originally Posted by deke505 View Post
    Most companies are trying to get the job fast and move on to the next. They don't care about workmanship, it is just how many jobs they can get in and out.
    That's understandable but there is a difference between doing a complete job and doing an incomplete job.

  5. #5
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    Walmart syndrome. Must be at the lowest possible cost, damn the quality.
    You meet the craziest people riding e-bikes!

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  6. #6
    nvphatty
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    Quote Originally Posted by Hawg View Post
    That's understandable but there is a difference between doing a complete job and doing an incomplete job.
    what comes to mind for me is, though a job is complete one questions the level of competency when issues arise and in your case seem plenty.

  7. #7
    A waste of time it is is
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    Quote Originally Posted by Hawg View Post
    . He said something to the extent that insurance jobs don't pay much money and that was about all he could do for me. WTF?! That was the last time I went there or suggested it to anyone.

    This wheel and tire shop has the best prices in town but .....
    Because this is what gets business these days, not quality of service. It is our, and by that I mean the consumers, own fault. Price drives business, end of story

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    Blame China!

  9. #9
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    Bad managers demanding too much from under payed under skilled staff is normally the issue tbh
    Take it to a high end place and you'll pay for it dearly but get a better job and probably return to a fully valeted vehicle.
    I used to take my bikes to a small 2 man shop and the work was spot on but they left the cleaning to me, they're there to fix not wash and tbh every mechanic i know ( brothers in the trade so know hundreds) would much rather it came to them freshly washed so they can get on with the job and will be more likely to clean off any mess they have made then

    Give it death

  10. #10
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    Pride in craft died when everyone started buying solely on initial cost.
    It's just a flesh wound!

  11. #11
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    Everyone is profit driven....do the least you can get away with, on to the next one. Turn those numbers...at all costs.

    I think Trent Reznor sums up the issue nicely here:

    "God money I'll do anything for you."
    "God money just tell me what you want me to."
    "God money nail me up against the wall."
    "God money don't want everything he wants it all."
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  12. #12
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    I think most people just don't give a sh*t about anything
    that isn't theirs. These days its all about "me".

  13. #13
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    Re: RANT: Where has the pride in workmanship gone???

    Quote Originally Posted by tiretracks View Post
    Walmart syndrome. Must be at the lowest possible cost, damn the quality.
    This is it...

    I know Unions protect the workers but in a lot of cases, businesses end up with an inferior, yet overpriced workforce. Businesses try to cut costs however they can.

    Talking about bad work, I remember taking our Jeep Cherokee to get serviced by Jeep/Chrysler themselves and the idiot crew forgot to tighten the wheel nuts!!! My sister was driving at the time and I noticed the wheel wobbling on the highway (I was following on another car).

    True enough, the nuts were only hand tightened. Thank god we made it home safe! That's basic safety! Nothing complicated even! This was back in the early 90s.

  14. #14
    nvphatty
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    Quote Originally Posted by John Kuhl View Post
    I think most people just don't give a sh*t about anything
    that isn't theirs. These days its all about "me".
    definate truth to this.......... For some regardless of generation good work ethic was instilled in us by our parents & family, hence we took it with us into the work world with passion in our hearts, much of todays are as you state about 'me' and while a piece of each of us needs to be concerned about 'me' you must also have heart, commitment towards your employer, patrons etc to have a good solid foundation for success.

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    Pride in Workmanship is something that needs to be rewarded with a decent living wage. And benefits.
    Decent living wages for the type of Working Class people you are referring to are routinely dismissed these days as having vague connections to "creeping socialism". Same goes with benefits.

    The real reason, as net alludes to, is PROFIT. People who own businesses that employ many workers enjoy a very good profit. It's easy to tell which of them profit the most....one way is to find the owners who complain loudly about how much of their profit is taxed away. They are usually the most successful, and also the most driven to continually increase their profit margin.

    Now you get down to it. The workers themselves are capable of doing extraordinary work. They are paid sub-ordinary wages, and their benefits that came with their jobs are consistently whittled down. They become dissatisfied and then, sloppy. The response they get to their inquiries from management is typically one that alludes to the pressure to "downsize", fight competition from abroad, and strongly implies that they are lucky to have any job at all.
    As somebody else here put it they are walmart-ized.

    American workers put in more work time, take less vacation, and earn relatively less than their counterparts in any other first-world country. We are the only nation that has medical expenses as the number one source of both massive, maxed-out credit card debt, and bankruptcy.

    Our economy is the ultimate pyramid scheme.


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    Quote Originally Posted by John Kuhl View Post
    I think most people just don't give a sh*t about anything
    that isn't theirs. These days its all about "me".
    /\ This. Forget about a valet parking any of my cars. Forget Stealerships and warranty work, or free 3 year /36,000 mile service built into the new car price. Warranty on a new car nowadays is just a piece of worthless paper, at least for my VW's. Corporate and dealerships are at war, it seems, over adequate pay for warranty work, so the dealerships screw corporate for every bit of scam warranty work they can to pad their bottom line, whether your car needs it or not.

    My new 2014 Passat TDI had a defective rear window with a huge ripple in the glass right at the line where a cars license and grille appear in the rear view mirror. The location could not have been an accident or more perfect in location for line of sight. I am convinced, since the rest of the window was fine, that it's sabotage on the worker production line. It seems nowadays to just be so common, sloppy, lousy quality control and work. It took seperate 4 trips to the dealerships, 3 for final approval before the replacement install occurred on the 4th visit. The day I brought my car in, on a Friday, there were 7 new pieces of glass to be installed, all of them new, under warranty, not cracked or broken, one installer contracted out to do all of them that day, 1 an hour. Sad.

  17. #17
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    I think all humans who are handling property that does not belong to them should handle it as though it does indeed belong to them.

    I ALWAYS DO THIS.

    That is simple, common respect and until the day comes that we all do it this way, humanity as a whole is a FAILURE.

  18. #18
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    I've had nothing but problems here. That's why I've got a garage full of tools. Even the old timers here suck.

    Home repair is worse than mechanics, because at least with the mechanic you go to them - contractors come to you so the general problem I've had with them is they just don't show up.

    Locally I blame it on how the economy has historically been bad here and anyone who was good got out of town years ago. I really should have left too, but since I've been lucky enough to keep a job here I never did.
    Chasing bears through the woods drunk with a dull hatchet is strongly not advised

  19. #19
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    My philosophy is - make friends with the people you need to rely on to do work you can't or don't want to do.

    My mechanic is a good friend of mine. If he can't do the work he referrers me to someone he is friends with.

    It's all about networking.

  20. #20
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    Hawg, Feel that you're right, share your pain, and believe that pride of workmanship is a dying concept.
    We, however, are part of the problem. When a job is done poorly we must confront the owner, demand satisfaction, or with hold payment. They know that customers are too busy to fight them in court, so they continue to do shoddy work.

    The quality of CS too has certainly not gone overseas. The time it takes to resolve an issue with a company that has outsourced to Manila, India, or (who gives a fock) has tripled. So what if they pay less per hr. all companies doing this are damaging their brand image, and lowering their customer retention rates.

    My new car mechanic is an independent, his guys speak lil english. by making myself crystal clear the job gets done right.

    Seems that few focus on long term profits, and most are only concerned about making a fast buck.

  21. #21
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    We should also stop going with just the cheapest price and go with the companies that provide better workmanship.
    Quote Originally Posted by Optimus View Post
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  22. #22
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    Quote Originally Posted by Flyin_W View Post
    We, however, are part of the problem. When a job is done poorly we must confront the owner, demand satisfaction, or with hold payment. They know that customers are too busy to fight them in court, so they continue to do shoddy work.
    I've been waiting for someone to post this.

    FW, you are dead on. We must indeed stand up for our rights otherwise we are walked all over.

    Dammit, I hope this isn't turning into a political thread.

    EDIT: I was asked by the manager of that wheel and tire shop to go to their website and leave feedback. I will indeed do that. It's gonna be as though I drove up in a tanker truck loaded with rotting pig sh!t and I opened up the valve and drained the contents into their work bays...

  23. #23
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    Quote Originally Posted by deke505 View Post
    We should also stop going with just the cheapest price and go with the companies that provide better workmanship.
    Agree, yet when a shop's hourly rate becomes a bragging point (DC avg = $125/hr.), and they do crappy work, it's not about finding "cheap" it's about competency.
    [When I needed a 12" flex pipe replaced on my Honda's exhaust. The part was $15, the labor I was told would be a 1.5 hr job. It was cheaper to buy a whole new mid-exhaust with the flex pipe, and have it installed.]

    How can a thread become political when we're all getting screwed equally?

  24. #24
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    Re: RANT: Where has the pride in workmanship gone???

    Quote Originally Posted by tiretracks View Post
    Walmart syndrome. Must be at the lowest possible cost, damn the quality.
    I had set of tires mounted & balanced at Walmart. They did a great job. The guy even used a torque wrench when he mounted them on my truck.
    No moss...

  25. #25
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    Assembly line mentality abounds.

    It comes down to how many lemmings can you squeeze through the door per hour/day and charge them for as much as possible. My doc gets crap from his insurance co. because he spends too much time with patients. UFB
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  26. #26
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    Quote Originally Posted by deke505 View Post
    We should also stop going with just the cheapest price and go with the companies that provide better workmanship.
    truth. i also definitely speak up and call it out when I encounter crap service. i expect folks to do the same to me if i'm slackin or screw something up.

    entitlement w/o accountability mentality is a ***** to work with.

  27. #27
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    Quote Originally Posted by 53119 View Post
    truth. i also definitely speak up and call it out when I encounter crap service. i expect folks to do the same to me if i'm slackin or screw something up.

    entitlement w/o accountability mentality is a ***** to work with.
    This begs the question, at least for me; who do we think is infected by this entitlement mentality the most, the workers or the management/ownership?

  28. #28
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    Quote Originally Posted by Hawg View Post
    I think all humans who are handling property that does not belong to them should handle it as though it does indeed belong to them.

    I ALWAYS DO THIS.

    That is simple, common respect and until the day comes that we all do it this way, humanity as a whole is a FAILURE.
    Unfortunately not everyone is a perfectionist or as detail oriented as they should be. You said it best with having respect and pride as if it were your own. And as it's already been said but today's businesses are all about production and the bottom line. Get them in and get them out which means more money. I for one always clean my vehicle before any kind of work is done. And when I pick it up I do a full walk around inspection before they release it to me. Once you leave the premises good luck on any damage done while in their hands. I also remove everything out of it before it goes in for any work.
    Last edited by DIRTJUNKIE; 01-15-2015 at 01:23 PM.
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    I passionately remove rocks and corners and other stuff I find too hard to ride.

  29. #29
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    RANT: Where has the pride in workmanship gone???

    This is why I try to do as much work as I possibly can myself. I know the job is completed properly


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  30. #30
    nvphatty
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    Quote Originally Posted by Old Ray View Post
    This begs the question, at least for me; who do we think is infected by this entitlement mentality the most, the workers or the management/ownership?
    all the above

  31. #31
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    Quote Originally Posted by tiretracks View Post
    Walmart syndrome. Must be at the lowest possible cost, damn the quality.
    That's it. If you buy on price this is where you end up.

    Man I could go on all day about shoddy workmanship I've seen and experienced but we've all been there. No point moaning, I fix my own car, watch them fit my tyres, put in my own kitchen and bathroom. Tried painting my own car but the results weren't great to be fair ;0)

    I got tyres a few years ago and the kid lifted the air gun to put the wheel nuts on. I said 'No, use the torque wrench'. He said 'Na, this is fine, I do it all the time'. So I let him use the gun while I went into the boot and got the car's wheel lever. Once he'd done up the bolts I handed him the lever and said 'Ok, let's see you undo them with that?' He couldn't. I said 'If you can't get them of with that lever what chance would my wife have?'

  32. #32
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    Quote Originally Posted by Mr Pig View Post
    That's it. If you buy on price this is where you end up.

    Man I could go on all day about shoddy workmanship I've seen and experienced but we've all been there. No point moaning, I fix my own car, watch them fit my tyres, put in my own kitchen and bathroom. Tried painting my own car but the results weren't great to be fair ;0)

    I got tyres a few years ago and the kid lifted the air gun to put the wheel nuts on. I said 'No, use the torque wrench'. He said 'Na, this is fine, I do it all the time'. So I let him use the gun while I went into the boot and got the car's wheel lever. Once he'd done up the bolts I handed him the lever and said 'Ok, let's see you undo them with that?' He couldn't. I said 'If you can't get them of with that lever what chance would my wife have?'
    That happened to my jeep. When I bought new tires the guy put them on with the wrong impact wrench (used one that was suppose to be for trucks) I and I couldn't get them off. I took it somewhere else where they got all but one out, which I had to drill out.
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  33. #33
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    A couple of years ago I removed the heinous factory exhaust from my motorbike (k8 GSX-R 600) and fitted up a new pipe myself. I couldn't reattach and adjust the set valve, so I took it to the local Suzuki dealer for them to do it. It cost a ridiculous amount of money, and when I got it back it idle speed was all over the shop, the throttle position sensor was miles out of adjustment so cracking the throttle gently was impossible, and the oil filter was partially unscrewed so my bike suddenly had an oil leak.
    Posting on the basis that ignorance shared is ignorance doubled.

  34. #34
    nvphatty
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    Quote Originally Posted by The Understater View Post
    A couple of years ago I removed the heinous factory exhaust from my motorbike (k8 GSX-R 600) and fitted up a new pipe myself. I couldn't reattach and adjust the set valve, so I took it to the local Suzuki dealer for them to do it. It cost a ridiculous amount of money, and when I got it back it idle speed was all over the shop, the throttle position sensor was miles out of adjustment so cracking the throttle gently was impossible, and the oil filter was partially unscrewed so my bike suddenly had an oil leak.
    they knew you wouldn't tip them..

  35. #35
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    Quote Originally Posted by Hawg View Post
    A few days ago, I had new tires mounted. This wheel and tire shop has the best prices in town but every time I go there to have work done, something odd happens. This time, my wheel lock key broke while they were removing the first wheel. Crud. I was mortified because I have heard horror stories of wheel destruction while trying to remove lock lugs w/o it's lock key. They assured me that they had a tool for removing them that would not cause damage. Wrong. They did cause some nicks and scuffs in the process. But that's not where my complaint ends...

    They did not wipe off my wheels after they had remounted them. The goo that they brush on to lube the rims for tire mounting is nasty once it dries and it does not come off easily. I mildly scratched my wheels getting it off. Why would any wheel shop release a vehicle in dirtier condition than it was in before they worked on it?
    Once is an accident, twice is a co-incidence, 3 times is enemy action.

    Also, this.



    Also, why do you keep giving money to people who f#ck your sh!t up?

    Also, the short answer: there's little to no reward for good workmanship and little to no punishment for doing a sh!t job. Unless you're that exceptional 1 in 1000 worker with extraordinary ethics & pride, or work in the 1% of businesses where they actually care, the system just sucks the life out of you until you do the absolute minimum required to keep your job.

  36. #36
    live long and huck
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    Being the manager of a machine shop, quality and pride in workmanship is my number one priority. Pisses me off when the younger guys have this complacent and lackadaisical attitude toward quality. I find it unacceptable when a person that's been in the trade for 20-30 years has the same attitude. There are 25 employees in my shop, in the 4 months that I've been there I have replaced 50% of them. I am finally starting to get a motivated and quality minded team in place, and the few originals left are starting to take notice. But undoubtedly a few more are destined to be walked out.

  37. #37
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    Quote Originally Posted by The Understater View Post
    A couple of years ago I removed the heinous factory exhaust from my motorbike (k8 GSX-R 600) and fitted up a new pipe myself. I couldn't reattach and adjust the set valve, so I took it to the local Suzuki dealer for them to do it. It cost a ridiculous amount of money, and when I got it back it idle speed was all over the shop, the throttle position sensor was miles out of adjustment so cracking the throttle gently was impossible, and the oil filter was partially unscrewed so my bike suddenly had an oil leak.
    They were trying to get you back to spend more money by creating new issues. Bastages!!!!

  38. #38
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    Quote Originally Posted by Optimus View Post
    Being the manager of a machine shop, quality and pride in workmanship is my number one priority. Pisses me off when the younger guys have this complacent and lackadaisical attitude toward quality. I find it unacceptable when a person that's been in the trade for 20-30 years has the same attitude. There are 25 employees in my shop, in the 4 months that I've been there I have replaced 50% of them. I am finally starting to get a motivated and quality minded team in place, and the few originals left are starting to take notice. But undoubtedly a few more are destined to be walked out.
    A walk down the Green Mile must be scary with you.

  39. #39
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    Quote Originally Posted by The Understater View Post
    A couple of years ago I removed the heinous factory exhaust from my motorbike (k8 GSX-R 600) and fitted up a new pipe myself. I couldn't reattach and adjust the set valve, so I took it to the local Suzuki dealer for them to do it. It cost a ridiculous amount of money, and when I got it back it idle speed was all over the shop, the throttle position sensor was miles out of adjustment so cracking the throttle gently was impossible, and the oil filter was partially unscrewed so my bike suddenly had an oil leak.
    Hmmm sounds like an SS.
    Quote Originally Posted by mileslong View Post
    I passionately remove rocks and corners and other stuff I find too hard to ride.

  40. #40
    live long and huck
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    Quote Originally Posted by Hawg View Post
    A walk down the Green Mile must be scary with you.
    I'm very clear and concise right up front, I demand that everybody strive for perfection. We will rarely achieve it, but that's certainly no reason to not even try.

  41. #41
    nvphatty
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    Quote Originally Posted by Optimus View Post
    I'm very clear and concise right up front, I demand that everybody strive for perfection. We will rarely achieve it, but that's certainly no reason to not even try.
    gotta bring it from within otherwise ya gotz no chance.

  42. #42
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    Remember this...we had this posted on the wall of my family shop years ago.

    There are 3 types of work GOOD,FAST and CHEAP

    you can have any two

    Good, fast work won't be cheap

    Good, cheap work won't be fast

    and fast, good work won't be cheap!!

    Todays attitude and pride or work stinks so I do it all myself. I won't let anyone touch my cars ever!!

  43. #43
    live long and huck
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    Quote Originally Posted by nvphatty View Post
    gotta bring it from within otherwise ya gotz no chance.
    Exactly, that's why I ultimately swap them out, if they don't have it in their heart, they never will have it.

    In over twenty years machining I achieved an almost unbelievable quality record, I would go two years + between mistakes, and they were usually minor mistakes, easily recovered from. I have done much prototype and R&D work, steering components for General Motors, M1 Abrams for General Dynamics, windmill hubs, stators, and blades, landing gear for Lear, and so many more. I also performed my own set-up and tooling package work, did virtually all of my own programming. I push and expect myself to strive for perfection, so therefor those that work for me I also expect it from. It's really not that hard, IMO, you just have to WANT it.

  44. #44
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    Quote Originally Posted by Optimus View Post
    Being the manager of a machine shop, quality and pride in workmanship is my number one priority. Pisses me off when the younger guys have this complacent and lackadaisical attitude toward quality. I find it unacceptable when a person that's been in the trade for 20-30 years has the same attitude. There are 25 employees in my shop, in the 4 months that I've been there I have replaced 50% of them. I am finally starting to get a motivated and quality minded team in place, and the few originals left are starting to take notice. But undoubtedly a few more are destined to be walked out.
    This is an important point. I've tried to avoid being in management whenever possible (not my passion), but I've gotten pushed into it a few times. One thing that is important is that you have to take the time to know how each employee is performing and reward good behavior and correct bad behavior. It's easy to get busy and not pay attention to individual contributions. At some point people will conclude that there is no point in doing exceptional work because they figure no one notices or cares anyway.

    Ultimately I believe that poor service comes more from ownership / management than the front-line employees.

  45. #45
    live long and huck
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    I've taken a few younger guys under my wing the last 5 or 6 years and with pretty good success have been a part of creating a couple pretty darn good machinists, that take great pride in being good at what they do. Brings me great pride, and satisfaction.

  46. #46
    STEEL IS REAL
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    "It's really not that hard, you just have to WANT it".

    This is the answer to every goal in life.

  47. #47
    Finally!
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    I work as Quality Control level 2 instructor for Toyota Canada. I teach new hires how to do proper quality checks and review them on the floor in process. There is a definate division between "old school" team members and young off the street hires. The youth of today is not interested in doing a great job but rather a good enough job. Sad to see really. We weed out the ones who don't convert but it can be a struggle.

  48. #48
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    Indeed it is, Terranaut.

    To get back into the spirit of Hawg's thread, couple years ago I went to Discount Tire to get some Duratrac's put on my '04 Pathfinder, 6 lugs per wheel. When I got home I double checked the torque. There was one stripped lug at every corner. Yes, one out of six stripped on every wheel, and the right rear actually had another busted right off. Needless to say, I was extremely pissed, especially as I requested hand installation and tightening. When I all but went ballistic on the manager, he simply stated, "yeah, they probably got them too tight."

    Rarely do I have anything done for me, for exactly that reason.

    But, I need to have a windshield put in my Jeep next Tuesday. Wish me luck.

  49. #49
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    Quote Originally Posted by Hawg View Post
    Where has the pride in workmanship gone???
    Japan?

  50. #50
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    Quote Originally Posted by deke505 View Post
    That happened to my jeep. When I bought new tires the guy put them on with the wrong impact wrench (used one that was suppose to be for trucks) I and I couldn't get them off. I took it somewhere else where they got all but one out, which I had to drill out.
    Never seen it that bad but we had to use an scaffolding pole over a breaker-bar to undo the nuts on a car once.

    The other thing I don't trust them with is jacking up the car. They'll just chuck the jack anywhere and you can do a lot of damage if you jack a car in the wrong place.

    A girl at work had a little Fiat and I noticed what looked like paint flaked off the sill. I mentioned it to her and she said 'Oh yeah, both sides are like that' so I had a closer look. Turned out she had new tyres fitted a month or so before and they obviously used a trolley-jack on the sills, which most cars will take but not this one. The lip on the sill was folded flat against the sill and the sill was caved in a bit making it impossible to jack up the front of the car with car's jack. Not a cheap fix and it shows how little attention they were paying when they'd done the same thing to both sides.

  51. #51
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    Quote Originally Posted by Terranaut View Post
    I work as Quality Control level 2 instructor for Toyota Canada. I teach new hires how to do proper quality checks and review them on the floor in process. There is a definate division between "old school" team members and young off the street hires. The youth of today is not interested in doing a great job but rather a good enough job. Sad to see really. We weed out the ones who don't convert but it can be a struggle.
    This. Also find that many of the new school have no respect for the old school. Some actually feel that they deserve our jobs, are not interested to learn from our experience, and that we only stand in their way of attaining them.

  52. #52
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    It's the world we created, now we are dealing with the consequences.

    People use to take pride with things made locally. You bought a product because you knew it would last. If it did happen to break, you could fix it.

    We are now a throw-away society.

    Companies here have to try to compete with overseas prices, so either the quality goes down, or they need to save in other ways....lower wages, less benefits etc.
    You can only **** on the blue collar workers so long before they stop caring and quality suffers. The not caring attitude seems to have passed onto the new generation that are coming into the workforce.

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