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Thread: Osprey packs

  1. #1
    ouch....
    Reputation: Shark's Avatar
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    Osprey packs

    Nice to see a company stand behind their product.

    I've been using a Raptor pack for the past year or so?.....Anyway, the bite valve started leaking so I sent them an e-mail.
    Few days later & they sent me 2 replacements free of charge.
    awesome!
    Riding.....

  2. #2
    I build my own.
    Reputation: Trail Ninja's Avatar
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    I was all ready to jump in here & tell you they're solitary birds and it would be called a flock anyways but.... I guess I'll wash the dishes instead.

    Nice to hear of companies stepping up & doing the right thing every once in a while.
    I have a device that can access the total knowledge of man. I use it to look at pictures of cats and argue with strangers.

  3. #3
    mtbr member
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    that is the epitome of CS.

  4. #4
    Beer Me!
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    I also LOVE them. I broke a clip on an epic moto crash, sent them an email... few weeks later, new clip.

    Even without the stellar customer performance the product is top notch. I have had mine for 4 years now, and its still kicking ass (though I replaced the bladder due to wear, flavor, leaks, etc...) I havn't ridden a newer camelback, but I am going to be hard pressed to buy anything other than Osprey from now on. You can tell it was designed by a mnt-biker for mnt-bikers, little pockets, straps, holders for everything, very well thought out.
    My Bike: FORM Cycles Titanium Prevail 29er

    "Any wheel size is better than sitting at a computer all day." -Myself

  5. #5
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    Quote Originally Posted by Trail Ninja View Post
    I was all ready to jump in here & tell you they're solitary birds and it would be called a flock anyways but.... I guess I'll wash the dishes instead.

    Nice to hear of companies stepping up & doing the right thing every once in a while.
    Haha! I thought the same thing.
    Re-Cycled Person who rides a mountain bicycle.

  6. #6
    Afric Pepperbird
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    Quote Originally Posted by Shark View Post
    Nice to see a company stand behind their product.

    I've been using a Raptor pack for the past year or so?.....Anyway, the bite valve started leaking so I sent them an e-mail.
    Few days later & they sent me 2 replacements free of charge.
    awesome!
    Wow, when that happened to me, they only sent me one!

    I'll ask for two next time.

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