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  1. #1
    mtbr member
    Reputation: brightsky's Avatar
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    Serial number question

    Trying to determine the serial number of my jet9 RDO to register the warranty....

    It has two numbers below the bottom bracket. One is 8 digits and the other is 10. Both are alphanumeric and start with an A. Both are stickers.

    How can something so simple not be obvious

  2. #2
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    I called customer service to ask when I got my Jet 9 RDO recently. I agree that it is a bit dumb. They should have one obvious serial number, or at least include instructions on the registration screen. It is the longer number.

    Also, note that you will not receive an email confirmation that you registered or that you entered a valid serial number. I asked this question as well.

  3. #3
    I got nothin'
    Reputation: hydrogeek's Avatar
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    When I registered mine, the webpage just simply stated that I had registered the bike with them. No follow-up or email. Oh well.
    I ride at ludicrous speed

  4. #4
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    Thanks for the info. Saved me the trouble of a phone call.

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