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Thread: BOS suspension

  1. #926
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    Quote Originally Posted by mudfish801 View Post
    You definitely need to balance the chambers


    For Info: It's my third Deville...

    I alredy balanced the chambers twice and it is still doing the same noise...

    So, i called directly Bos this morning and they sent me a new one for saturday.
    I hope that It will arrive on time...
    And for info, this sound could also come from a spring fixed in a wrong place

  2. #927
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  3. #928
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    Ah, right,
    You like them then I guess.
    Thats good service from BOS
    hope it does arrive fast

    Did you have to speak French to them?

    I didnt realise it had any springs inside.

    N

    Quote Originally Posted by akdmonsters View Post


    For Info: It's my third Deville...

    I alredy balanced the chambers twice and it is still doing the same noise...

    So, i called directly Bos this morning and they sent me a new one for saturday.
    I hope that It will arrive on time...
    And for info, this sound could also come from a spring fixed in a wrong place

  4. #929
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    Quote Originally Posted by mudfish801 View Post
    Ah, right,
    You like them then I guess.
    Thats good service from BOS
    hope it does arrive fast

    Did you have to speak French to them?

    I didnt realise it had any springs inside.

    N
    Well, i'm French and i live near Paris.

    So, my new deville arrived today, just 24h exactly after the sending
    And It works perfectly.
    I have to thank my shop and Bos for this reactivity.

  5. #930
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    new distributor for the uk - surf sales .com - no mention on servicing though that i can see ? - good news for uk owners hopefully

  6. #931
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    Surf Sales / BOS servicing

    Quote Originally Posted by fumanchu View Post
    new distributor for the uk - surf sales .com - no mention on servicing though that i can see ? - good news for uk owners hopefully
    It is indeed -
    I see this now:
    On movember 26th Surf Sales signed a new distribution contract with what we regard as the finest mountain bike suspension engineered today, to complement it we'll be opening a service centre with full back up and we'll be offering the suspension as an upgrade to Transition bikes, notably The Bandit & Covert Carbon deville.
    Our service centre staff training commences on December 17th and stock is expected by the middle of the month, certainly in enough time to commence 2013 with products and service capability.

  7. #932
    chilliinleeds
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    That's great to know, thanks for the reply. Relieved that BOS finally have a reliable partner in the uk.

  8. #933
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    Dave at Stendec advertises on his site that he servives Bos suspension.

  9. #934
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    That should have read" services" Bos in the UK.

  10. #935
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    Quote Originally Posted by chillijo1 View Post
    That's great to know, thanks for the reply. Relieved that BOS finally have a reliable partner in the uk.
    To be fair to R53 I think they themselves were a reliable company. Roger certainly knows his stuff with suspension.
    I hope that the size of Surf Sales will help them hold stock of parts aswell as components.

  11. #936
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    Quote Originally Posted by mudfish801 View Post
    To be fair to R53 I think they themselves were a reliable company. Roger certainly knows his stuff with suspension.
    I hope that the size of Surf Sales will help them hold stock of parts aswell as components.
    R53 are very good,I think its more to do with BOS not supporting them with parts.

  12. #937
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    Hi bikers,
    Stefan and Michal here, we thought that as custom bike specialists/Bos suspension authorized service center we want to make a little bit more special about our service as bike shop. We are fully equipped with Bos manufactured tools and spare parts. We offer you our helping hand. If there are any queries about Bos mtb suspension or any other products feel free to contact us.

  13. #938
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    Quote Originally Posted by madelkcycles.com View Post
    Hi bikers,
    Stefan and Michal here, we thought that as custom bike specialists/Bos suspension authorized service center we want to make a little bit more special about our service as bike shop. We are fully equipped with Bos manufactured tools and spare parts. We offer you our helping hand. If there are any queries about Bos mtb suspension or any other products feel free to contact us.
    Good to know that theres still some service/backup..

    Will they be releasing any 650b/27.5" Forks???

  14. #939
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    Service and info of Bos Deville and Vip'r

    Hello Guys,


    Where is you bike shop? I would like to know if is possible to modify the travel of my Deville 160mm TRC to 170mm? I would like to do this mod and also service my fork and shock. Since four months ago I have tried to contact BOS directly without any result, and my fork and shock need service.

    Thank you for your attention and time, waiting for your reply.


    Regards,


    Quote Originally Posted by madelkcycles.com View Post
    Hi bikers,
    Stefan and Michal here, we thought that as custom bike specialists/Bos suspension authorized service center we want to make a little bit more special about our service as bike shop. We are fully equipped with Bos manufactured tools and spare parts. We offer you our helping hand. If there are any queries about Bos mtb suspension or any other products feel free to contact us.

  15. #940
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    Quote Originally Posted by norcosam View Post
    Good to know that theres still some service/backup..

    Will they be releasing any 650b/27.5" Forks???
    What we know there is new All-mountain platform being released in spring time. We haven't heard about bos 650b forks yet. But actual bos forks have enough clearance for 650b wheel, claimed.

  16. #941
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    Quote Originally Posted by Carlos Andres Velez View Post
    Hello Guys,


    Where is you bike shop? I would like to know if is possible to modify the travel of my Deville 160mm TRC to 170mm? I would like to do this mod and also service my fork and shock. Since four months ago I have tried to contact BOS directly without any result, and my fork and shock need service.

    Thank you for your attention and time, waiting for your reply.


    Regards,
    Hi there,
    We are located in Dublin, Ireland.

    According to conversion question I double check with guys in France. What I can see you need to re-built internals witch gonna cost more then just "a spacer" . But I will come back to you with definite answer asap.

    About the servicing your suspension just pack it with service form filled out. The form can be found at
    Contact us - Mad Elk Cycles and follow instructions there. it takes up to 7 working days to get back your fork/shock when in Europe.

  17. #942
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    Second ride in my 140 Devills and they have packed down and wont rise, i have added air and tried to equalise but even with 8bar they wont go higher than 80mm ish,
    When all the air is let out they suck right down, crown to seals, has anyone any advice or tips please before i send them off and it costs me money.
    Sorry if this has been covered but i could not see it.

  18. #943
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    Quote Originally Posted by godzilla1 View Post
    Second ride in my 140 Devills and they have packed down and wont rise, i have added air and tried to equalise but even with 8bar they wont go higher than 80mm ish,
    When all the air is let out they suck right down, crown to seals, has anyone any advice or tips please before i send them off and it costs me money.
    Sorry if this has been covered but i could not see it.
    Hi godzilla, try pulling up on the crown while holding down on the axle so that they extend to full travel and then equalise in small steps up to 9 bar. Then finally reduce to working pressure. Let us know how you get on.

  19. #944
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    I tried this but the forks are very powerful, when the button on the shock pump is pressed they suck down and i cant hold them apart.

  20. #945
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    ok, try equalising in reverse by reducing the pressure bit by bit. Seems like pressure build up in the negative chamber? You might want to ring Mad Elks and discuss the problem with them.

    Mad Elk Cycles - Bos susspension authorized distributors,warranty & service center

  21. #946
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    Quote Originally Posted by godzilla1 View Post
    I tried this but the forks are very powerful, when the button on the shock pump is pressed they suck down and i cant hold them apart.
    Add the high air pressure back to fork. While proceeding the equalization with continuous releasing of the air little by little it should bring the pressure low in negative chamber. As it's explained above pressure built in negative chamber needs to be equalized back with positive one. It's worth to have a friend handy who can help you pull fork apart. See how that works and let us know

  22. #947
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    Quote Originally Posted by Carlos Andres Velez View Post
    Hello Guys,


    Where is you bike shop? I would like to know if is possible to modify the travel of my Deville 160mm TRC to 170mm? I would like to do this mod and also service my fork and shock. Since four months ago I have tried to contact BOS directly without any result, and my fork and shock need service.

    Thank you for your attention and time, waiting for your reply.


    Regards,
    here is update regarding to conversion from 160TRC to 170:
    1. new air chamber unit(piston,shaft,support)
    2. new cap to replace TRC one
    3. change height of lower slide bushes( replacing all bushes + seals to complete a job)
    4. modify cartridge or buy new one.
    The whole job would cost you quite a lot. I recommend you to buy a new one.
    Stefan

  23. #948
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    Love my BOS Suuspension and have 2 forks + 2 shocks unfortunately Surf Sales apparently still don't have the service kit and are not hearing back from BOS.
    BOS themselves didn't reply to my email [in French] requesting service 9 days ago.
    So, I'm sending my Deville and S**Toy to the very friendly and helpful James at J-Tech
    j-techsuspension.co.uk - Home - J-TECH Mountain Bike MTB Suspension Service, Tuning, Sales and Data Logging
    Vikingboy said "Just Believe" [quoting Jedi] he's right. I am doing.

  24. #949
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    Hi mudfish, that's not good news that Surf are not up and running, probably not their fault. Let us know how you get on with J Tech. I need a retune on my Stoy and was thinking of asking Mad Elks to do the work.

  25. #950
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    Hi Loam-er
    yep, I'll post back, he was busy, so in a couple of weeks.
    neil

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