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  1. #1
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    If my business is not "cost effective" for my lbs, should I go elsewhere ?

    I'd inquired at local shop about getting a job months ago, before the cycling season really started. At that time (April) and since then, the 'manager' sort of lead me on with non-committal responses. I have also seen 3-4 people come and go from April-August. This made me sort of upset in that I was apparently not even in the running, despite the high turnover. It seemed to me that this guy and his shop were glad to continue taking my money but were not being upfront about the (non) possibility of getting a job there. I asked the only mechanic of significant tenure what the deal was and expressed that I was a bit disappointed. I wanted to know why exactly there had been multiple 'new' hires, and some firings at a time I was lead to believe by the 'manager' that I might be able to get a small part-time job. He took that to mean I was 'out to get' the new people when what I meant was I'm qualified too, and what about me ? It's no wonder the bicycle industry has such a poor reputation for customer service. I had the opportunity to speak with the owner today. This person doesn't live here in Santa Fe apparently, and happened to be in town for a few days.

    I came to the shop today hoping to find him and have a candid but friendly discussion. I have been a regular at this shop for awhile now. He was a little snide which surprised me, making it very clear that I wouldn't be hired ever., regardless of what my qualifications are. He was 'sorry' that I had been strung along for months without getting a straight up honest yes or no. In the same breath, he said the shop loses money on me as a customer and that I am of little value to them despite being a regular. He made
    an obligatory nod toward egalitarianism and said that they want to help everyone, regardless of how much they spend. Sometimes the shop spends more time on
    some project of my mine than they really charge me for, but that is one of the perks of being a regular.
    I take my business there in particular despite the other 5-10 shops in town, so the favors go both ways.
    The other side of the coin to getting occasional free work done is the mistakes made. In other words, it's not all gravy for me. When I'm paying for
    something relatively standard and one of the mechanics there screws up it irks me. There have
    been a few times when I've had to bring a bike back to them to have a mistake fixed. Some were small like getting a tire the wrong direction when mounting it tubeless but others have been more serious.


    Last time I brought a bike back to have a mistake fixed, it was my rear brake which failed in the middle of a descent because it was not bled properly. It should have been done right the first time I dropped the bike off and paid them the full amount. No, I did not pay to have it re-bled. If that's what this arrogant shop owner refers to as losing money on me, perhaps his employees should do repairs correctly in the 1st place.



    I am not a master mechanic, but I do have a Professional Mechanics Certificate from United Bicycle Institute. I do most of my own work and could adapt to working in a shop pretty quickly. I am also a long time rider and know quality mechanical work when I see it. I worked for a nonprofit organization that ran a bicycle shop, among other things. I did get some shop experience but I split my time between that, a bicycle messenger service, and working for a publication. My point is that while I'm not on the level of an expert mechanic for a pro race team, I do know my way around a work bench and am familiar with most standard repair work. Having more shop experience without getting more shop experience isn't possible. It's a catch 22.

    I thought I was fairly well qualified and deserved a fair shake. I didn't get it, and was insulted by how caustic and terse the owner was on a personal level.

    Let's see, poor quality repair work followed by earnest efforts to do it right the 2nd time, a 'manager' who can't just say yes or no and why or why not, and a foolishly rude owner who will never consider hiring me despite my varied and legitimate actually, experience.

    Time to take my business somewhere else. My income is pretty meager but I saved enough, and used my credit card some, to spend about $4000 in the last year on a new bike, and parts for the other 7 of them.
    I know in Santa Fe that is probably a laughably small amount of money to devote to a hobby like mtn biking but for me it's significant. Less than $1000 probably was spent at this shop, for a good reason. They didn't really EARN the rest of that money mostly because of these weird inconsistencies. Not sure this can be reconciled, seems like it's time to move on.

    High turnover and thin margins are always management problems.

  2. #2
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    If my business is not "cost effective" for my lbs, should I go elsewhere ?

    So you're qualified to work on bikes but takes yours in to be worked on at the bike shop?

  3. #3
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    Ya, sometimes. Not sure there is anything wrong with that...


    Sometimes I just simply don't have the time. I would rather spend the free time I do have actually riding instead of working on my bike.

    I don't have a truing stand.
    I don't have a headset press.
    I don't have a bleed kit for my brakes.

    I haven't bled hydraulic brakes, but I do know how to true wheels. I am not a master mechanic, but I am not just some guy off the street either. Getting a pro certificate from UBI isn't easy.


    If I were given the opportunity to actually gain some shop experience I'd learn the things I don't know how to do fairly quickly.

  4. #4
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    maybe talk to these guys?

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  5. #5
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    Quote Originally Posted by phoenixbikes View Post
    Ya, sometimes. Not sure there is anything wrong with that...


    Sometimes I just simply don't have the time. I would rather spend the free time I do have actually riding instead of working on my bike.

    I don't have a truing stand.
    I don't have a headset press.
    I don't have a bleed kit for my brakes.

    I haven't bled hydraulic brakes, but I do know how to true wheels. I am not a master mechanic, but I am not just some guy off the street either. Getting a pro certificate from UBI isn't easy.


    If I were given the opportunity to actually gain some shop experience I'd learn the things I don't know how to do fairly quickly.
    Keep trying at differnt shops. It sounds like you really want to be a bike mech, just keep at it and dont spend money at a shop thibking it will influance their decion

  6. #6
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    And what kind of 'projects' are you doing that make your bike more difficult repair.


    Heres my advice. Stop going to that shop not cuse the shop is bad but because you burned bridges.

    Buy ALL the tools you need to start working on your own bike and friends bikes. Start trying to build up your own wheels. Get really good at bleeding brakes. And start learning how to service forks

  7. #7
    I ride with tools
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    Quote Originally Posted by phoenixbikes View Post
    I..........

    ...... problems.
    tl;dr

    Cliff's Notes version?

  8. #8
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    Bleed kits are not much money, probably less than it costs to have it done at a shop - and probably takes less time than driving there and back. I can see having a tire mounted in reverse being an issue if you don't have a compressor though, that might irk me, but it can an honest mistake too.

    Other than tubeless installation and brake bleeding, what else are they "fixing"? If he's bold enough to let you know he's losing on you, I'd go somewhere else.

    keep trying other shops, there are many out there...
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  9. #9
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    Re: If my business is not "cost effective" for my lbs, should I go elsewhere ?

    I agree here with other posters, the main issue is probably that you rely on them for basic work. Having them install headset cups because you don't have a press is one thing, the $ of the tool is the barrier to you doing it, not the skill. But having them bleed your brakes is another matter. It costs more to pay for a bleed than to buy the kit, so in his mind its a skills gap for you, not a cost prohibitive tool that you don't own. You can true your wheels using two zip ties lightly touching each rim as guides. You can use a $2 co2 cartridge to install a tubeless without a compressor. Its all about perception - So he probably sees you primarily as a customer, not a professional mechanic. Good mechanics (bikes, cars, computers, anything) are ingenuitive, self taught tinkerers who can learn new technologies quickly on their own and routinely need to find creative fixes without the perfect tool or the manual, and don't like to rely on others if avoidable. The certification is usually just the tip of the iceberg.

    Sent from (redacted by nsa)

  10. #10
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    Fuglio,
    learning to bleed brakes and service forks is a good idea, thanks. I bled one set of brakes, once, years ago. It would be nifty to run through it with someone who really knows the procedure well.

    Are most forks serviced in shops these days or sent back to the manufacturer ?

    Most the essential skills I have, like wheel building for instance, are things I learned a long time ago.

  11. #11
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    Quote Originally Posted by phoenixbikes View Post
    Fuglio,
    learning to bleed brakes and service forks is a good idea, thanks. I bled one set of brakes, once, years ago. It would be nifty to run through it with someone who really knows the procedure well.

    Are most forks serviced in shops these days or sent back to the manufacturer ?

    Most the essential skills I have, le wheel building for instance, are things I learned a long time ago.
    Good shops fix things themselves. How much do you think your stock would raise if you told a shop your fixing things they are paying to get fixed.
    Or that a shop can sell more custom wheels cause you learned how to build a kick ass wheel.

    Ddprocter nailed it. If your not the curious tibkerer maybe you wont be the best mechanic.


    Also them having scene your bike they lnow how much attention to detail you have.

    No bike shop woupd ever hire me after seeing my bikes.

  12. #12
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    Smile

    My bikes are set up with attention to detail, but the drivetrains on them are so unusual that might a sticking for whatever reason. Just because I customize the heck out of my own bikes it's not a given that I'd change customer bikes from stock setups. especially without being asked to do so.

    One of the things that was really drilled into us at United Bicycle Institute is the need for clear communication and good customer service.

    Maybe this will be a learning experience for the manager in that he might realize being upfront right off the bat is ALWAYS the best way to go.

    ddprocter, I hear what you are saying about a skills gap. I true my own wheels unless they are really bad, but I don't let them get that way. In my perception, I'm not all that far from being a fully capable mechanic. Instead of being some guy off the street, I am a UBI graduate with a mind for tinkering. I did some frame/component design in college, did a couple of machine shop internships (one for Control Tech). Pretty much all of my bikes are customized to some degree, like my 24" wheel bmx cruiser which is now a b6er (27.5" front/26" rear) with an 8 speed transmission.

    I am almost always working on some kind of modification project like turning 18t nine speed cogs into granny gears for a couple cranksets or attaching 34t cogs to 40t chainrings as a cheap alternative to SRAM's new 42t top cog, or Action Tec's 39t titanium cog.

    While I was not mechanically inclined as a youth but I have become that way in part due to pure passion for the sport. I am lifelong cyclist and always will be, regardless of whether my job has to do with bicycles.

    I've worn 6-7 hats in the bicycle industry during my working years. A number of years ago I was up to my ears in bicycles all day, every day. I was not turning wrenches but pushing paper. Because my livelihood had to do with the bike industry, I ended up riding my bike far less. I became 50 lbs overweight and depressed. When I went back to doing something else for a living my enthusiasm for the sport itself resurfaced, I lost the extra 50 lbs, and enjoyed the simple joy of just riding again.

    Because I enjoy tinkering with things so much, I think I could handle shop work. I'm not sure I'd get burned out on just riding because I think wrenching is probably less high-stress than pushing paper. I'm one of the most creative and mechanically inclined people to come in there, but that is probably my undoing.

    Here are some pics of a new experiment on my filet-brazed custom, which was made for me in 1998. The rear shifter is on the left, and vice versa. The remote shifter is not exactly needed but I like being able to shift from the bar-end, especially out of the saddle. The inner set of bar-ends is something I am going to try for awhile. I like the added torque and the extra hand position. I can grab them and still reach the levers with my outer 2 fingers. I have big hands so it works fairly well. Compact cranks (AC), Chainrings are 19/29/46.
    The 19t granny is a prototype chainring that works like a charm.


    Guess I'm just too weird to be trusted with customer bikes or something....








    Some of my bikes are vintage, some are more modern 2007/2012. My bikes are either rigid frame/rigid fork or full suspension.

  13. #13
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    Nice bike , Bill does great work ,always been a fan of his bikes
    2013 Ellsworth Carbon Evolve XT
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  14. #14
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    Bill made a couple custom frames for me, both of which are still going today and just as much fun now as they were in the late 90's . If you ever come across a 19.5" Stevenson Psychosis
    suspension bike let me know! I've only seen one other frame in Santa Fe built by Bill. I lived in the northwest and watched him work.

    On this one I asked him to do some different things like a beefy gusset and down tube, 3 water bottle mounts,
    and a compliant rear triangle. Glad I did.

    This pic's from awhile back. Was running a dropper post and a pair of bar-end brake levers. They were pretty effective (no I wasn't trusting my life with them on sketchy descents) but they got in the way a bit if my hands were on the grips. I need a set of longer (3 finger ?) levers if I'm going to try those things again. Had a carbon riser bar on there, recently switched to a 25+ inch titanium flat bar with about 10 degrees of back sweep.
    It's just as comfortable, and lighter.

    The cranks in this pic are Cooks Brothers E-Type, 58/94. The CB spider that came with them was 58/110 which seemed odd. I like to run a smaller middle ring than 33 or 34t. So I modified a Cannondale spider and the connection between it and the
    crank arm is really solid. The rings on this one are 18/29/44.

    Funny I guess the tinkering thing really got me thinking. It's almost an addiction for me.


  15. #15
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    I want to see a picture of the 40 tooth chain ring attached to a 34tooth rear cog

  16. #16
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    If my business is not "cost effective" for my lbs, should I go elsewhere ?

    If you rode that bike to the shop, no wonder he wouldn't hire you. That shifter and seat post are ridiculous
    I'm sick of all the Irish stereotypes, as soon as I finish this beer I"m punching someone

  17. #17
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    Quote Originally Posted by sfgiantsfan View Post
    If you rode that bike to the shop, no wonder he wouldn't hire you. That shifter and seat post are ridiculous
    he puts a 18 tooth front chain ring on and then another homemade 40tooth rear cog

    and brings it into the shop for his free tune up

  18. #18
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    Re: If my business is not "cost effective" for my lbs, should I go elsewhere ?

    Ever thought of offering to intern for free for a while to get some shop experience? I mean ever since those crazies in Santa fe passed that ridiculous minimum wage, maybe its hard to take on legitimate employees. You don't know what the pay agreement was with the new faces you saw, all you saw was new faces. I have a shop that is somewhat specialized in what we do and ton of people come asking for work and I can usually tell off the bat that they will likely cost me more money than they will make me. Offering to work for free might be your way to get a foot in the door.

  19. #19
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    What exactly is ridiculous about that seat post ? I have long legs, it's a dropper post...

    The///Man, not a bad idea, and one I hadn't thought of. Thank you!

  20. #20
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    Actually the last 'free' work they did was to bleed a hydraulic brake again because they didn't do it right the 1st time, and the brake failed on me in the middle of a descent. Those guys never do drivetrain work for me, because I don't need their help on that.
    I've got it jerry-rigged just fine.

    Here's a couple pics of the 34/40t combo.




  21. #21
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    Chain tensioner on QR - that frame has horizontal droputs?
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  22. #22
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    Ya, couldn't get the wheel to stay in place over rough terrain. What you are looking at is a 24" wheel bmx cruiser frame that
    was converted to 27.5" front/26" rear. The frame has horizontal dropouts.

  23. #23
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    Ah, gotcha.
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  24. #24
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    How do you bleed cable rim brakes?

  25. #25
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    Tee hee. First, you have to fray the cable a bit, and then cut the sh!t out of yourself somehow. Can't be hard..

  26. #26
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    Quote Originally Posted by phoenixbikes View Post
    Tee hee. First, you have to fray the cable a bit, and then cut the sh!t out of yourself somehow. Can't be hard..
    You dont have pics of the bike you brought to the shop?

  27. #27
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    I do. Will post some later. Despite my vintage veneer, I do ride suspension bikes with disc brakes as well.

  28. #28
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    Time to kiss and tell! Who was the LBS that so irritated you?

  29. #29
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    Quote Originally Posted by beastmaster View Post
    Time to kiss and tell! Who was the LBS that so irritated you?
    I think its un-fair to put them out there like that.

    It could be any shop. They would all have treated him the same way.

  30. #30
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    Re: If my business is not "cost effective" for my lbs, should I go elsewhere ?

    Not to mention if he still wants to try and get in there, I'm sure this thread wouldn't be the way to do it.

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    Okay, I read through this entire thread. With all do respect Phoenix, you sound like a nut job. I don't mean that necessarily in a bad way because for all I know, you are a nice person and a competent mechanic; but the perception I got from reading your posts gave me no other choice than to come to the conclusion I came to. Sorry to be the Stark Fist of Reality, but I guess someone had to. Good luck.



    Edited to fix typos.

  32. #32
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    Let me help you out here.... It's DUE respect.
    It's a shame you had no choice instead of remembering that you don't know me, that I have a very legit beef, and I deserve the benefit of the doubt...

    I don't know, maybe people who stand up for themselves are just... crazy. Must be it.


    Quote Originally Posted by Fuglio View Post
    I think its un-fair to put them out there like that.

    It could be any shop. They would all have treated him the same way.
    Actually that's not true. Shops, and people, vary. I get a much different reception at a another shop I've been going to instead recently. Their mechanics get it right the 1st time and pretty much everyone there is friendly. I don't ride with you so what's it matter to you anyway ? Although the internet is fun for being smug, it's not necessarily that way out in society. Not every mechanic in town is a jackass and some of them actually appreciate my creativity.


    Moonshine Willie, I AM in fact a nice person and a competent mechanic. I deserved the respect of a straight up answer to begin with, and that's not because I am a nut job. It's common courtesy not to bullsh!t people.


    The fact that I set up my bikes in unusual ways doesn't reflect on the way I'd work (and have worked) on other peoples bikes. I am capable of working on other peoples bikes without having to do weird shit to them, good grief. That didn't seem to get through with these guys. If other people are convinced that my credibility as a mechanic is in question because of my own personal projects they are fooling themselves, and those aren't the sort of people I waste much of my breath on. In other words if you have your head so far up your ass that you can't see the very clear distinction between common shop repairs and custom projects, and realize I actually do have the capacity to do BOTH then you are not even worth bothering to communicate with.

    Honestly I could give a f#^k what other people think about how I set my bikes up, they work for me and other people don't ride them. If that makes me non-mechanic material to some shop owner with a stick up his ass, BFD.

    Fuglio, did you respond to this thread again because you actually want to see my modern suspension bikes or because you just want to ridicule me because I don't pass your personal test or because you think my modifications are silly ? I guess it's easy to be sarcastic and it's more difficult to be humble and try to be genuinely helpful. I know that is probably more than I can expect from internet forum users, but your replies started out as thoughtful and then after I detailed some my modifications you became flippant and strange, like you are somehow better than I am.

    Anyway thanks for your little.. contribution.

  33. #33
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    I want to see the bike you brought to the shop that gave them so much greif. No shopvwould hire you after seeing your franken bike creations. No shop would hire you after bringing bikes in for basic maintanance.

    Or did you bring the framken bikes in? If so to get what done to them? You said you do your ownvdrive train work and true your own wheels? Just curious to see what it could have been. I think bringing in your bike in to get worked on then wanting a job as a mech is the biggest strike against you.

  34. #34
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    A bike Mechanic who brings his bike in to be worked on..... Fail...

  35. #35
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    What class(es) did you complete from UBI? Introduction to Bicycle Maintenance, Professional Repair & Shop Operation, Advanced Certification Seminars, or Continuing Education Seminars? Did you obtain a certificate of completion, or were you tested for the certified bicycle technician program?

    I think that when people are exposed to unconventional designs as an example of one's work, they become weary - be it bicycle mechanics, a bakery, or graphic design.

    A shop owner wants to feel comfortable that a person they hire can perform conventional tasks. The bikes you are describing are pretty far from conventional. They don't care if you can mount brake levers to bar ends or bolt a chain ring to cog. They care if you can get a bike to shift smoothly, identify and remedy a mystery creak somewhere, thread in a bottom bracket or build x number of bikes in a day.

    I think best suggestion was to offer to "shadow" a mechanic for a few days, see how the shop works, what their expectations are, and then to see if you have what it takes to meet those expectations. A UBI certification does not necessarily guarantee this.

    If the owner was vague with you, I'm guessing it was his way of "being nice" - not very sincere on his part, I agree - and to turn the tables on you in regards to how much money they don't make with you was unprofessional. He should have been honest up front. But, like you said, there are more shops around that seem to suit you better - see if you can foot in the door there... but I'd not use your creativity with bikes as reference. Not because they are bad, but they don't represent was most shops are looking for.
    Last edited by jhazard; 08-12-2013 at 03:19 PM. Reason: Not enough coffee (still)
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  36. #36
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    You mention having spent more money at other shops in town.
    Have you applied for a job at any of those?
    If so, what was the response?
    If not, why not?
    Democracy is two wolves and a sheep voting on what's for dinner.
    Liberty is a well armed sheep, contesting the vote.

  37. #37
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    Quote Originally Posted by phoenixbikes View Post
    He made
    an obligatory nod toward egalitarianism and said that they want to help everyone, regardless of how much they spend. Sometimes the shop spends more time on
    some project of my mine than they really charge me for, but that is one of the perks of being a regular.
    Sounds like a stand-up shop.

    BTW, the owner has an obligation to customers and staff to hire folks he percieves as most qualified for the postition. IMO, "qualified" can be interperated many ways, ranging from mechanical knowlege, to customer service skills, and how they think you'll relate with the current employees. In their eyes, you've not made the grade somehow and they hired people they felt were better qualified. Bummer for you but that's how successful businesses operate.
    When you find yourself on the side of the majority it's time to pause and reflect.
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  38. #38
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    phoenix, you may be over qualified for what they want, or they may want to train their new help themselves, to do things their way. How old are you, btw?
    I ride with the best people.




  39. #39
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    Quote Originally Posted by Sschwinng View Post
    Man, you gotta love the Internets.

    I read in this forum that there is a new shop just down the road.

    I think you'd be perfect for the job.
    Wow, what'd I do to deserve that one?
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    Liberty is a well armed sheep, contesting the vote.

  40. #40
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    Quote Originally Posted by Sschwinng View Post
    If the shop has that high of an employee turnover it's a pretty good indicator that the owner is not committed to long term relationships. You are probably better off. assure you.
    Yup.

  41. #41
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    Rule 1) Don't mix business relationships unless they seek you. It's awkward for the shop to continue doing business with you while you are asking them for a job.
    Rule 2) Don't make your level of competence obvious.
    Rule 3) People with experience don't care what education or certifications you have. They want history, or at the very least, demonstrable performance.
    Rule 4) Always follow up on opportunities, however, too much follow-up is a lot like stalking.
    Rule 5) Sometimes it has nothing to do with any of the above, it's just a personality thing. Learn to take 'no' for an answer and not spend any more emotion on it.

  42. #42
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    jhazard, I completed the Professional Repair & Shop Operation class. It was two weeks, covered all aspects of shop operation, and basically every mechanical challenge one can think of. I also did a wheelbuilding seminar, got to the point where I could build a good wheel in about 50 minutes. The instructors at UBI can do it in under 40.

    " but I'd not use your creativity with bikes as reference. Not because they are bad, but they don't represent was most shops are looking for. "


    -----

    People who can't see the difference, and who don't get that I can both do modifications, AND standard repairs are not worth my time anyway.


    Quote Originally Posted by Njhardrock View Post
    A bike Mechanic who brings his bike in to be worked on..... Fail...
    Do you have your own headset press, and do you bleed your own brakes ? If so, great. If not and you can't add anything of value to the discussion then shut your mouth and go back to New Jersey.

    To set the record straight, I go to the shop to get jobs done for which I don't have proper tools. If I had a headset press, there would have been no reason for me to deal with those guys.

    The Hydraulic brakes were a mistake to take there, they ****ed up anyway. Having a brake fail in the middle of a descent is the kind of thing there is no excuse for.

  43. #43
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    Quote Originally Posted by tyrebyter View Post
    Rule 1) Don't mix business relationships unless they seek you. It's awkward for the shop to continue doing business with you while you are asking them for a job.
    Rule 2) Don't make your level of competence obvious.
    Rule 3) People with experience don't care what education or certifications you have. They want history, or at the very least, demonstrable performance.
    Rule 4) Always follow up on opportunities, however, too much follow-up is a lot like stalking.
    Rule 5) Sometimes it has nothing to do with any of the above, it's just a personality thing. Learn to take 'no' for an answer and not spend any more emotion on it.
    This is the kind of response that is actually valuable. Thanks.

  44. #44
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    Quote Originally Posted by bsieb View Post
    phoenix, you may be over qualified for what they want, or they may want to train their new help themselves, to do things their way. How old are you, btw?

    Old enough to have 30+ years of cycling experience, 10 years of various bike industry experience, etc. And old enough when to realize I am not being given an honest answer by people who have no backbone.

    Cycling experience -- Mtn, Road, Recumbent, bmx freestyle/flatland, 24" wheel bmx cruiser, pedi-cab operator, mtn bike tour guide, messenger, etc.

  45. #45
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    You might reconsider this,
    "Do you have your own headset press, and do you bleed your own brakes ? If so, great. If not and you can't add anything of value to the discussion then shut your mouth and go back to New Jersey".

    Bike wrenching doesn't require $40k in Snap-On tools because if it did, bikes would not be worked on at all. I made a headset press out of some all-thread and two blocks of wood. If the brakes have a master cylinder cap, like Shimano, just take the cap off, tap the line and squeeze until the bubbles quit coming up. The point is, you're not going to get paid much when you do land a gig, so you'd better get creative. Secondly, let's stay civil.

  46. #46
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    ...
    Last edited by tyrebyter; 08-14-2013 at 03:44 PM.

  47. #47
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    OP-

    Cut your losses and move on. It's clear that expectations and perceptions didn't match up.
    GRAVELBIKE.COM - ride everything

  48. #48
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    Quote Originally Posted by phoenixbikes View Post
    jhazard, I completed the Professional Repair & Shop Operation class. It was two weeks, covered all aspects of shop operation, and basically every mechanical challenge one can think of. I also did a wheelbuilding seminar, got to the point where I could build a good wheel in about 50 minutes. The instructors at UBI can do it in under 40.
    Congrats, that's a lot training. It takes me about 90 minutes to lace up a wheel, then another 30 to make it all true. I suspect I'd get better if I did it regularly...

    Quote Originally Posted by phoenixbikes View Post
    ...AND standard repairs are not worth my time anyway.
    Then a job at a bike shop is probably not for you...
    Airborne Flight Crew

    Jerry Hazard – website

  49. #49
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    When you leave out the rest of the sentence it's easy to change the meaning.

    Nice handy work. Do you write for the New Mexican ?

    What I actually said was this ---

    Quote Originally Posted by phoenixbikes View Post
    People who can't see the difference, and who don't get that I can both do modifications, AND standard repairs are not worth my time anyway.
    Meaning people who don't understand this aren't really worth talking to and wasting time with.



    Quote Originally Posted by MileHighMark View Post
    OP-

    Cut your losses and move on. It's clear that expectations and perceptions didn't match up.
    Yeah.
    Last edited by phoenixbikes; 08-13-2013 at 01:23 AM.

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