I've had my fantom pro 29 for almost a year now. When I first received the bike, I had an issue with my juicy3 brakes and they were replaced with elixir 3's asap.
The other day I was riding and noticed the poploc adjust remote was having a problem. The compression adjustment wheel on the poploc was rattling around in it's housing. Not a big deal as I rarely use the poploc or compression adjuster.
I contacted bikesdirect.com on saturday to request a warranty exchange and we finished working out the details today. So I should have another poploc remote next week.
Couldn't ask for anything more from bikesdirect.com and my motobecane. Both problems I've had were with SRAM products and BD.com replaced them asap.
Mtbr's 2016 Winter Biking GearReviews and Roundups
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