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  1. #1
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    Majic Shine Battery Recall What to Do

    Not to repeat a question thats probably been asked 100x's, but what are people doing in the mean time for a battery? I've got a 24 hour coming up in May and I don't feel confident that this recall thing will be taken care of, if at all.

    Are people saying the hell with majic shine and buying a new system?, or just a new battery? if so what kind? or no night riding because they are waiting for Majic Shine to come to the recue.

    Oh the price I paid for saving some money.

    Mojo

  2. #2
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    I got tired of waiting and bought a Cygo Lite a few months ago. I felt it wasn't worth the risk of damaging my house/family with a crap battery. So now if we do get a replacment battery I'll have good bar mount light to use.

  3. #3
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    Quote Originally Posted by Mojo Man
    Not to repeat a question thats probably been asked 100x's, but what are people doing in the mean time for a battery? I've got a 24 hour coming up in May and I don't feel confident that this recall thing will be taken care of, if at all.

    Are people saying the hell with majic shine and buying a new system?, or just a new battery? if so what kind? or no night riding because they are waiting for Majic Shine to come to the recue.

    Oh the price I paid for saving some money.

    Mojo
    Well seeing you want a response, you are asking a ? that's been asked a hundred times, there are plenty of battery threads to chose from, and plenty of new light threads I myself have 6 recalled batteries that i have replaced via DIY and have bought a few already made batteries to keep riding. if you are not wanting to buy some substitute batteries and want another system trade it in for a Baja Designs,
    We are all in the same situation with this recall you can get on here and gripe about it or do something about it to keep yourself night riding.
    Just trying to keep things positive until those sweet new batteries get in then I will have a boatload of spare battery's
    I in fact just finished soldering up some connectors to some all-battery packs for a friend tonight these work great until Geo gets us some new juice.
    http://www.all-battery.com/li-ion186...bareleads.aspx
    Last edited by Rakuman; 02-15-2011 at 09:10 PM.
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  4. #4
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    well if it's that important,....
    I mean, racers usually have a $3000 plus bike,
    ... race registration, munchies, and gas, is probably more than a replacement battery from novalights on Bay.
    Geoman just got in some top notch openlight batteries,..
    and you could get an adapter from me, and just go to an RC store, or radio shack,...

    never mind those battery stores, who sell nice packs.
    you ride you pay! used to spend more on pizza and beer, after the ride, in a year,
    than my bike was worth. And I was riding a Specialized.

    Never mind , for a 24 hour race, usually need a boat load of lights and batteries for the group.
    So, if it's important to you, stop playing that fiddle, and do something about it.
    last not least, probably be paying more for the back and forth shipping, than it's worth it.
    and you can sell the replacement battery , once you get it, to get more pizza and beer.
    cheers, Rob
    mtbl.robs-x

  5. #5
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    Quote Originally Posted by Mojo Man
    Not to repeat a question thats probably been asked 100x's, but what are people doing in the mean time for a battery? I've got a 24 hour coming up in May and I don't feel confident that this recall thing will be taken care of, if at all.

    Are people saying the hell with majic shine and buying a new system?, or just a new battery? if so what kind? or no night riding because they are waiting for Majic Shine to come to the recue.

    Oh the price I paid for saving some money.

    Mojo
    Just to set the record straight: There is no recall by MagicShine. The only recall was offered by "Geoman", one of the many MagicShine vendors. He is providing a battery recall to people he sold MagicShine light sets or batteries to. If you didn't buy from him you don't get a new battery.

    Okay, so you've got a 24 hr race coming up. You mean to tell me that you aren't going to race because you're not willing to buy a new $40 battery for your light.. Crap, I must spend a couple hundred every year on my bike just on maintenance alone. Not to mention what it cost to buy bike clothes. Since I have at least two DBL ( dedicated bike lights ) that are at least two or more years old, they will soon need replacement batteries if I intend to continue using them. At some point I will either decide to do just that or buy a new and better light system. A true nocturnal bike riding affectionado would not quibble about such decisions. If you need a battery... buy one or build one. If you want a better light.. buy one or build one. I'm not busting your *****, I'm just saying.

  6. #6
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    WOW, you guys are sensitive about this.

    Mojo

  7. #7
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    We answered all his ? and he calls us sensitive ? huh! we are not the ones whining about what to do
    Last edited by Rakuman; 02-16-2011 at 07:00 AM.
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  8. #8
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    Quote Originally Posted by Mojo Man
    WOW, you guys are sensitive about this.

    Mojo
    This is a discussion forum. While I ( and the others ) probably have gotten our feathers ruffled a time or two over the subject of the MS battery this is not one of them. Sensitive? No. Passionate? Perhaps, especially when I hear someone isn't willing to buy a new battery because they're waiting for a freebie. Don't misunderstand me. Nothing wrong in getting something for free but not at the cost of not being able to ride when you want to. If you pack your lunch for a week ( rather than buying ) you will have your battery money.

  9. #9
    Rob
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    rshultz....

    A "W.S. DEANS" connector would be even better than a Tamiya connector..... Since I have all my "stick packs" set up with them... You have given me a great idea using the 7.2v RC car NiMH batteries.

    Thanks

  10. #10
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    You guys are ridiculous,

    I spent (or my wife does) 160 bucks a lighting system that I can't use because of a defective battery (recall) and you guys are mocking me because I'm a little upset that nothing has been done about it, and I shouldn't baulk about having to buy a replacement battery/batteries? It's not about the cost it's the principle.

    I see Magic Shine has a new lighting system out, but not replacement batteries for a safety recall?

    I work too hard for my money to settle for mediocrity

    Maybe I missed something about this recall in the past, shame on me for not visiting this thread since last year.

    Mojo

  11. #11
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    Quote Originally Posted by Mojo Man
    You guys are ridiculous,

    I spent (or my wife does) 160 bucks a lighting system that I can't use because of a defective battery (recall) and you guys are mocking me because I'm a little upset that nothing has been done about it, and I shouldn't baulk about having to buy a replacement battery/batteries? It's not about the cost it's the principle.

    I see Magic Shine has a new lighting system out, but not replacement batteries for a safety recall?

    I work too hard for my money to settle for mediocrity

    Maybe I missed something about this recall in the past, shame on me for not visiting this thread since last year.

    Mojo
    now who's being overly sensitive?

  12. #12
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    What's the big deal? We're talking about a relatively inexpensive item compared to any other MTB part. Let's get that straight. Secondly, you made a choice (as did I) to purchase a second rate Chinese product. Let's just assume the battery is a sunk cost and you will never get a replacement and you will never use it again due to safety. Throw that thing away. Your $160 light is now worth $110. That's not that big of a deal.

    You have plenty of options.

    1. Buy a plug in replacement pack. Geoman sells them. Gemini sells them. I'm sure many others sell them. When the battery recall happens you now have 2 good packs.
    2. Buy a 6 cell RC NiMh pack and solder on your old connector.
    3. Buy a whole new lightset that is not Chinese. Sell magicshine.
    5. Keep your magicshine and wait for the battery recall. Buy a new lightset now that is not Chinese. When battery recall happens you will have 2 good lights.
    6. Keep using your magicshine

    I personally have built some RC packs that work just fine. I also just continue using my magicshine batteries. I just charge them on the garage floor in a metal tin. Once they are charged they should be safe enough.

  13. #13
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    Quote Originally Posted by Mojo Man
    You guys are ridiculous,

    I spent (or my wife does) 160 bucks a lighting system that I can't use because of a defective battery (recall) and you guys are mocking me because I'm a little upset that nothing has been done about it, and I shouldn't baulk about having to buy a replacement battery/batteries? It's not about the cost it's the principle.

    I see Magic Shine has a new lighting system out, but not replacement batteries for a safety recall?

    I work too hard for my money to settle for mediocrity

    Maybe I missed something about this recall in the past, shame on me for not visiting this thread since last year.

    Mojo
    Now that I got the violins out of the way.
    It is all about principle......
    You have a company that IS standing behind the product it sells,, do a little research and you will find out you will be made whole .
    Recalls and replacement products take time to come to completion do your research and your ? will be answered.
    Geoman has handled this recall as well as could be expected and yes it is all about the principle of it , what has he done wrong ? nothing that i can tell.
    and when you whine about a $160 light that you cant use for $50 bucks you are back up and running, I know I have spent upwards of $300 on replacement batteries so my family and I would not miss any night riding. am I whining hell no because I know Geoman is a company with principles and is standing behind their products.
    By the way most 24 hour guys i know have a boatload of back up batteries.

    It is all about the principle of the thing
    Last edited by Rakuman; 02-16-2011 at 07:08 PM.
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  14. #14
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    In principle, they launched new lighting systems before taking care of customers in the dark the whole winter. Not as altruistic as you say.

  15. #15
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    What do you want them to do wait till the end of April after they have paid 10s of thousands to get us our recalled batteries to try to make some money . oh ya they should close the company down until after the recall.
    They are doing like any smart company would be doing trying to make money and launching new products fall into that line. sounds like good business sense to me
    Last edited by Rakuman; 02-16-2011 at 08:58 PM.
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  16. #16
    A waste of time it is is
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    Quote Originally Posted by Mojo Man
    You guys are ridiculous,

    I spent (or my wife does) 160 bucks a lighting system that I can't use because of a defective battery (recall) and you guys are mocking me because I'm a little upset that nothing has been done about it, and I shouldn't baulk about having to buy a replacement battery/batteries? It's not about the cost it's the principle.

    I work too hard for my money to settle for mediocrity

    :
    Then my advice to you re future lighting purchases is to
    a) do your research before you open your wallet and
    b) dig a little deeper and buy better quality product to start with. (atleast you bought from a reputable dealer)

    There were plenty of threads on this forum alone very soon after the MS light first appeared for sale, most of which commented on how cheap it was and also on the questionable quality of the light head, and many also questioned the long term quality of the battery pack itself.

    If you bought yours from geoman then you are better off than the many that didn't and have no support and won't be getting the better quality batteries which will then probably make that system a decent one.

    Until then, you've asked what to do and several have suggested buying or making up replacement batteries. I don't think you'll get better responses than that.

    If that's still a bitter pill to swallow then think back 5 years when we had "dolphin" torches to ride with, grab one of your old lights out of mothballs and go and enjoy yourself.

  17. #17
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    Quote Originally Posted by Mojo Man
    Not to repeat a question thats probably been asked 100x's, but what are people doing in the mean time for a battery? I've got a 24 hour coming up in May and I don't feel confident that this recall thing will be taken care of, if at all.

    Are people saying the hell with majic shine and buying a new system?, or just a new battery? if so what kind? or no night riding because they are waiting for Majic Shine to come to the recue.

    Oh the price I paid for saving some money.

    Mojo
    Do you have a problem with your battery or just not using it because of the Geoman recall?

    Most people are continuing to use their MS batteries and exercising some caution while charging or storing the batteries. Why don't you do the same and enjoy the race.

    If you purchased from Geoman, you will be taken care of soon enough

  18. #18
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    Mojo, did you buy your light from Geoman? Or I am correct in thinking your comment in post #10 "nothing is being done about it" suggests you bought from elsewhere and are reluctant to use it because of the Geoman voluntary recall?

    If its the later then you're not going to get a replacement battery from geoman and probably not from anywhere else either.

    Have you seen this thread? If you bought elsewhere then post #15 onwards indicates that you can buy alternate batteries from Geoman now that are compatible, probably the best option if you're not into the DIY thing and soldering. Even if you did buy your MS from them then there is nothing that stops you from buying a new battery now and then getting the replacement when the time comes. That'll give you heaps of juice for those 24hr events you do.

    Of course I assume that you did your research and know the dangers of charging li-po batteries and as such have bought one of these charge bags so that no matter what brand your battery is you charge in relative safety. Things do go wrong, even with quality products.

    Hope that helps

  19. #19
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    Quote Originally Posted by Mojo Man
    You guys are ridiculous....:
    ...this reminds me of the saying, " You can lead a horse to water but you can't make him drink". Anyway, as for getting a free battery directly from MagicShine....good luck with that replacement strategy.

  20. #20
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    I got my MS last February and still try to use it, but can't wait to replace it. I charge it outside in a coffee can with a hole in the lid. Even if there wasn't a safety issue, there is a problem with battery run time only a year later. I'm lucky to get 30 minutes on high with a full charge. I emailed geoman in October when the run time started sucking and he said the 90 day warranty was up so there was nothing he could do, He did offer a break on the cost of a new battery if I wanted a replacement. I suspected the MS was all too good to be true for 80 bucks but took a chance anyway. Not again. I got a strykr and was happy to pay more for something that should give me several years of service. My old Jet Lite battery took years before I saw a noticeable decrease in run time.

  21. #21
    GeoMan
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    Also please see the Recall Timeline below, the CPSC just approved the GeoManGear battery pack samples that were sent to them from our Manufacturer. This is another huge step forward in the product development and recall process.

    http://www.geomangear.com/index.php?...age=page&id=19

    Quote Originally Posted by Rakuman
    Now that I got the violins out of the way.
    It is all about principle......
    You have a company that IS standing behind the product it sells,, do a little research and you will find out you will be made whole .
    Recalls and replacement products take time to come to completion do your research and your ? will be answered.
    Geoman has handled this recall as well as could be expected and yes it is all about the principle of it , what has he done wrong ? nothing that i can tell.
    and when you whine about a $160 light that you cant use for $50 bucks you are back up and running, I know I have spent upwards of $300 on replacement batteries so my family and I would not miss any night riding. am I whining hell no because I know Geoman is a company with principles and is standing behind their products.
    By the way most 24 hour guys i know have a boatload of back up batteries.

    It is all about the principle of the thing
    GeoMan
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    www.geomangear.com

  22. #22
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    Quote Originally Posted by GEOMAN
    Also please see the Recall Timeline below, the CPSC just approved the GeoManGear battery pack samples that were sent to them from our Manufacturer. This is another huge step forward in the product development and recall process.

    http://www.geomangear.com/index.php?...age=page&id=19
    Looks like that huge step is lasting a little too long.
    It is upsetting to me that they have plenty of batteries to send their new customers but not the ones who have purchased in the past.
    Can I send mine back for a refund so I can get a working light system?

  23. #23
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    Stop whining and just keep using the original system. Put it in something safe while charging/storing. I don't intend on stopping use of my packs until I get new ones from the recall. I've had my lights since geo first started to sell them and I've always been cautious about charging them even before the recall notice.

    I don't get why people are whining about this.

  24. #24
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    We can supply you with batteries that won't explode, heat or blow up because we have always specified quality products from our manufacturers.

    $45 USD inc freight.

    Our batteries will work with all Magicshine lights

    www.nitelights.co.nz

  25. #25
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    Quote Originally Posted by chiznitz
    Stop whining and just keep using the original system. Put it in something safe while charging/storing. I don't intend on stopping use of my packs until I get new ones from the recall. I've had my lights since geo first started to sell them and I've always been cautious about charging them even before the recall notice.

    I don't get why people are whining about this.
    Would you whine if you bought a light and it won't hold a charge or takes special precautions to charge or store? 5 months seems to me to be too long of time.

  26. #26
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    Holding a charge is one thing. I have 3 MS batteries and all hold their charges fine. I have used them in many 24 hour races. If it doesn't hold a charge thats a warranty issue, if the warranty is over well then

    All I'm saying is be glad they're fixing the issue and until then take precautions and enjoy what you have.

  27. #27
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    People knew, or should have known, that they were buying cheap lights at a fraction of the cost of mainstream manufacturer's lights, that the quality was likely not to be up to par with lights costing 4 times as much, and that they were taking a risk on quality.

    If they didn't know that, they get no sympathy from me. If their hard earned money is worth that much to them, they should have done a little research first. Either they were lazy and didn't do the research, or they had unrealistic expectations going into the purchase.

    Now they come on these forums and whine. It's like going into MacDonald's and complaining that your hamburger wasn't cooked to medium-rare perfection, the fries weren't hot, or that the service wasn't on par with the 5-star French restaurant down the road. You paid bottom dollar. You get what you pay for. Accept reality and move on.

    If your battery won't hold a charge, buy a new one. Even if you are stuck buying a replacement battery, or 2, or 3, the total cost will still be less than most mainstream light offerings.

    If it will hold a charge, then just use it. Take precautions if you like; or don't. The odds are greater that you'll die in a car crash today than have a MagicShine battery catch fire. Yet people still continue to drive their cars everyday.

    Go forth and ride with your light in confidence. It's a better use of your time than complaining on these forums.

  28. #28
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    Quote Originally Posted by GEOMAN
    Also please see the Recall Timeline below, the CPSC just approved the GeoManGear battery pack samples that were sent to them from our Manufacturer. This is another huge step forward in the product development and recall process.

    http://www.geomangear.com/index.php?...age=page&id=19
    Hey there Geoman. Looks like the masses are starting to get antsy again. Anyway, since the subject of the MS battery continues to drag on I thought maybe it might be interesting to ask you a couple questions that are related to this issue.

    1) Do you know the set number of units ( for the recall ) that qualify for the recall? If so, how many will there be and what date do you expect all recalls to be handled by?
    2) Who is actually going to pay for the replacement batteries? Is it just you or does MS play some kind of role here?
    3) Will there be any related consumer expense when the replacement batteries are issued?
    4) lastly, a couple unrelated questions: Will you be offering the new XM-L version of the MagicShine anytime soon?...Also, any more news on when the BikeRay IV will become available? ( Hopefully with tighter optics which would be a huge selling point )

  29. #29
    GeoMan
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    Hi Cat
    All Magicshine batteries distributed by GeoManGear qualify, so that's approx 18,000. We expect an initial rush and then a gradual reduction of responses to the Recall Notices on a monthly basis as the recall progresses, production of GeoManGear batteries has been planned accordingly. Folks will have plenty of time to respond and receive their recall replacement. This is a voluntary recall of Magicshine batteries conducted by GeoManGear with replacement batteries designed by our experts and purchased by GeoManGear. The finer details of recycling the recalled batteries is being planned and will be part of the final recall plan. Recall notices will be sent very soon, they will contain all the info needed to obtain a replacement battery pack, we are right on track with the Recall Timeline on our site. http://www.geomangear.com/index.php?...age=page&id=19

    We are already testing the Magicshine XM-L (MJ-808E), same beam pattern as MJ-808 but it definitely has more throw than the P7 which is really nice and improvements in led efficiency translate into great burntime from a standard 4.5Ah battery. We have made some recommendations to Magicshine and will see what results.

    Bikeray IV, not sure when that might be in production, initial thoughts were later this year. We made recommendations for drop-in optics for both Ray III and Ray IV when it is designed and produced so both lightheads have helmet and barmount suited optics.

    Hopefully this answers those questions, we are so close to rolling this recall out, just finalising the finer details in the plan.

    Quote Originally Posted by Cat-man-do
    Hey there Geoman. Looks like the masses are starting to get antsy again. Anyway, since the subject of the MS battery continues to drag on I thought maybe it might be interesting to ask you a couple questions that are related to this issue.

    1) Do you know the set number of units ( for the recall ) that qualify for the recall? If so, how many will there be and what date do you expect all recalls to be handled by?
    2) Who is actually going to pay for the replacement batteries? Is it just you or does MS play some kind of role here?
    3) Will there be any related consumer expense when the replacement batteries are issued?
    4) lastly, a couple unrelated questions: Will you be offering the new XM-L version of the MagicShine anytime soon?...Also, any more news on when the BikeRay IV will become available? ( Hopefully with tighter optics which would be a huge selling point )
    GeoMan
    We Ride!
    www.geomangear.com

  30. #30
    lsc
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    I was just wondering if anyone has received a recall battery yet?
    It's been so long since I sent in the paper work I am starting to wonder if perhaps it got lost in the pile.

  31. #31
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    Quote Originally Posted by lscproducts View Post
    I was just wondering if anyone has received a recall battery yet?
    It's been so long since I sent in the paper work I am starting to wonder if perhaps it got lost in the pile.
    Some have...Has anyone received their GeoMan recall replacement batteries yet?

  32. #32
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    Almost 2 months now since I sent mine in and no new battery for me yet.

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