My Lume Lighting Strada has died - looks like the bulb or electronics.
Despite numerous e-mails over the last 3 weeks to the Service e-mail address, and more recently CC:'ing their Customer Service and Sales addresses, I have been unable to get a reply.
The e-mails to their Customer Service address bounce due to a full mail folder, and I get an auto-response from their Service address, but I can't get anyone to reply.
Has anyone had any contact with them recently? Are they still in business? Their web site appears operational.
Failing getting a reply from them, has anyone managed to pull apart the head unit on a Strada? I have unthreaded the end cap, but can't work out how I get any further on pulling it apart to repair myself.
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