OK it wasn't a mtn bike but I needed an inexpensive bad weather bike and the Kona Dew Drop fit the bill.I got it for 639.95 and 30 clams shipping.
Opened the box and went to put on the front tire and something was a miss.
The fork was wankered.Bent to ****.
I called Alan at Bikeman after work Thursday and he said to email pics.
Friday morning I had a UPS delivery number and a new fork was on it's way.

Then to fix those BB7s that had no power.
Organic pads!
And am now ready to face the rain,sleet and coming snow.

Good service deserves a shout out.