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  1. #1
    mtbr member
    Join Date
    Mar 2004

    Good job! Props to Todd and Bruce/ IH Warrenty Dept.

    I purchased an IH Hollowpoint with a der. hanger issue. I emailed Ska Todd, who put me in touch with Bruce, who sent a replacement rear triangle with hardware, no problems.
    Thanks guys for the great service!

  2. #2
    mtbr member
    Join Date
    Jul 2004

    It doesn't get better than this.

    I have to second that notion. Major props to Todd & Bruce at Iron Horse. I had two frames that needed replacing and was ready to cancel a trip when Todd told me not to. Low and behold, Friday afternoon a man in a brown suit shows up with 2 frames and 2 swing arms. I go home from work and me and a few friends take the old bikes apart and start building the new ones. Too much hops and barley ends the night early. We resume in the morning, finish the bikes and off we go.

    Much thanks to Todd and Bruce. I work in customer service in a print/cd manufacturing plant and I have to say, these guys have the service thing down.


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