Have a Rohloff on Stumpjumper HT. It's fairly new maybe 500km. My problem is changing down. If I back off pedalling and sometimes even stop pedalling completely when i change down the hub either; doesn't shift, half shifts and hesitates, or shifts into a 'strange' mode where it seems to go into the same gear (say from 2nd to 9th) but in the high range (using 1-7 low, 8-14 high). i have to back pedal and change down then start again. By then of course I'm stationery on the steep slope. Changing up is a bit better but I often get 'hung' as the hub struggles to change.
On steepish hills (12%+ grades) even when it does change I have to stop pedalling so long that the only way I can handle the loss of momentum is to change down at least two gears, often 3 gears.
It's a pain when group riding as those behind me tend to be balked as I struggle to change down on climbs.
Is this 'normal' for a newbie getting used to the gear change. It is so bad that I have stopped riding the bike where there are quick grade changes and trails where the down slope quickly becomes and steep climb.
I've checked and rechecked everything. The only issue that I can try next is to back off the cables so there is a little more cable play in the system.
Any advice info welcome
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