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  1. #1
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    Rear subframe crack on a Tracer 29er

    Hi everyone!
    I'm Alberto. I'm the proud owner of a beautiful Intense Tracer 29er Works Raw. After a couple of years since I've bought it I had a crack on the rear subframe of my bike.
    The Spanish dealer of Intense has changed along this years. I work in a shop where We can shell Intense but We work with the new Intense dealer. After I tramitted the warranty the dealer sent me an used rear subframe.
    I want to ask to the Intense users in the USA about this warranty solutions. Is this common???
    Thank you for your answers and enjoy your Intense as I enjoy mine.

  2. #2
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    I email to Intense and They respond me so fast and relly kindly. Everything is correct now.
    It's a good new their attention.
    After this It's time to upgrade my Tracer.
    Fork:Fox Float 36 RC2 or Rock Shox Pike
    Shox: Fox Float X CTD or CCDBAir CS
    Thanks for your answers.

  3. #3
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    Rear subframe crack on a Tracer 29er

    It's good to hear that Intense responded to your issue! I'm in the same position with my 2012 Spider 29 I have, damaged rear triangle and I'm sending it back to them very soon.

    I have anew Spider Comp frame that I'm building this winter. It sounds like you should consider a new frame also and I would suggest the Spider Comp.

  4. #4
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    Don't worry about Intense's answer. They do the best choice for you.
    I've got a Superfly 9.9 SL at 8,8 kg and I want a very different kind of bike. It's the Spider too many similiar to my Trek???
    Or maybe It's better to upgrade my Tracer???
    Thanks from Madrid.

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