• 12-23-2012
    Christiaan
    Cracked 951 rear end, any tips how to contact Intense?
    I have an Intense 951 frame with. G3 rear end. The rear triangle cracked. I e-mailed Intense about 8 times, but never got a response.

    Anyone have any tips?
  • 12-23-2012
    smithrider
    Go through your dealer to warranty it. That is the mo and fastest way to get it done.
  • 12-23-2012
    Sam-IntenseCustServ
    Quote:

    Originally Posted by Christiaan View Post
    I have an Intense 951 frame with. G3 rear end. The rear triangle cracked. I e-mailed Intense about 8 times, but never got a response.

    Anyone have any tips?

    You can email me directly at Sam@intensecycles.com- we were having issues with our email server, so some messages may have gotten bounced back.
  • 01-22-2013
    vangel
    Hi, i have excactly the same problem with my 951FRO. I went to intense dealer here in Athens, Greece, the guy was very helpful and he took pictures of the cracked rear and emailed them to intense. I have also personally emailed intense cycles for the same reason. One week later and still no reply from intense.