Arrgh,new bike,surely this shouldnt happen

[andy.l]

Went riding on our local trails in Bristol.UK with my girlfriend this weekend,none of which warrant a full susser I might add but after 30mins of riding this happened...



Extrememly loud bang after dropping off a 1ft max rock,at first i thought it was my rear tyre going but after inspection it was the RP23,ruined a whole easter weekends riding

Anyone else had this on their Tracer?

[TheSchwagman]

That's a Fox problem. I'm surprised there's no oil all over the bike. The threads look buggered. Makes me think they didn't thread it together completely during assembly.

[smithrider]

That's a Fox defect, not an Intense one. Fox should replace it for you quickly. Too bad it ruined your weekend!

[gmats]

This is a new bike blues. Even happens when assembling a new car. Every nut/bolt thingy needs checking as this kind of stuff "can" happen. Yes, as above, it's a Fox problem and am sure it will/can be warrantied. It is unfortunate but sometimes these things do/can happen. Glad you weren't hurt (other than maybe your ears). Hope you get this all squared away so you can get out and ride again soon.

[andy.l]

Yes,I shouldve stated that this isnt any problem with my frame,thats awesome and really please with how it rides.

Update is that the shop I bought the frame from sent the shock off to Mojo UK for examination and their findings were that the fine threads were crossed during assembly and a new replacement unit is being sent to me this week

So soon rolling again

[gmats]

Yes,I shouldve stated that this isnt any problem with my frame,thats awesome and really please with how it rides.

Update is that the shop I bought the frame from sent the shock off to Mojo UK for examination and their findings were that the fine threads were crossed during assembly and a new replacement unit is being sent to me this week

So soon rolling again

Great news! Thanks for the update, sounds like it will turn out well and seems you've now established a good relationship with your shop. That's a plus. Hope the shock shows up soon and you'll be out enjoying the ride soon.