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  1. #1
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    Where should I order my HD frame from?

    I plan on putting together a HD. Who should I order my frame from? Or should I try to get one from a LBS?
    Cholla cactus=nature's guard rail.

  2. #2
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    order one from out of state to save sales tax

  3. #3
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    Always get one from your lbs if you can. That way they can help build and or deal with issues that come up.

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    Quote Originally Posted by gunt pimp View Post
    order one from out of state to save sales tax
    +1 ^^^This gets my vote. Saving money is the best. Why give it to the government? Besides, It's not that difficult to ask questions on mtbr.com and receive free advice, or to do a Google search to find out what you need to know if a problem arises.

  5. #5
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    Quote Originally Posted by gunt pimp View Post
    order one from out of state to save sales tax
    That is definitely an option I've thought about, I guess I just need to call around and see who has one on hand?
    Cholla cactus=nature's guard rail.

  6. #6
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    Quote Originally Posted by mazspeed View Post
    Always get one from your lbs if you can. That way they can help build and or deal with issues that come up.
    This is sound advice, there are quite a few dealers in my area. I plan on using them during my build, and for any service that I can't take care of.
    Cholla cactus=nature's guard rail.

  7. #7
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    Anyone have an idea of how long of a lead time is there when you order from a website, like jensen, comp cyclist, etc.?
    Cholla cactus=nature's guard rail.

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    LBS vs. Interwebs could go either way IMO for an Ibis.

    If your comfortable working on bikes, and wouldn't normally have them work on it, Interwebs might be okay.

    LBS's are nice for warranty, though. They can sometimes pull some strings to stretch the terms.

    I'd go to your LBS and see what they offer with the bike. I know the Ibis dealer closest to me offers a yearly tune up, and free lifetime adjustments. I consider myself a half decent mechanic and I normally do all my work by myself, but sometimes it's nice to have a shop to go to for extra help (did this recently when I couldn't get my rear deregulator adjusted. Turned out to be a bent hanger. Shop fixed with their fancy tool while I waited. No charge).

    Personally I think it's worth it if you get the yearly tune/adjustments deal if you'd rather not deal with that. Yearly tune will run you $75-ish bucks. So for your average HD Build your talking about 4 years to break even there (on the tax you'd pay). If you only plan on keeping the bike for 2 years, or if you don't mind doing that yourself then that deal goes out the window.

    Bottom line, even if you want to tune the bike yourself, if your LBS can get close to what you'd pay on the internet...I'd go with the LBS.

  9. #9
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    Well one reason I like using a local bike shop is the repore. Yes it might be a little more pricey at times, but my shop is not much more pricey than the online retailers if at all. Gone are the days of saving a ton online. Local bike shops know what's online, and know they cannot overcharge anymore or they lose customers. Plus I am helping that business out that is or might be close by. Not only that, but if you continue to buy from them, you start developing a relationship with them. This is key when I need something, or need a tune right away when 10 bikes are in front of me and I need it done fast. When they look on their computers and see I have spent over 10k at their shop, I tend to come first. I'm not saying I have or have not done that or that happens, but when I need stuff, they always treat me really well and get things done quickly. You never want to tell a loyal client "we can't do that right now". When you order online, you do so through a company that more than likely you will never visit. To me it's clear, but that's not always the case. Do what you feel comfortable with.

  10. #10
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    Quote Originally Posted by extreme gerbil team View Post
    I'm spec'ing a Mojo HD right now.

    For me there is no value in purchasing though an LBS.

    Yearly tune/adjustments have no value. I've always worked on my bikes and built/tuned as needed.

    Even buying at MSRP places like Competitive Cyclist are 8.25 % cheaper than buying local (not including shipping of course but shipping is not $200+).

    When you consider a high end build kit can be ordered from universalcycles at 15% off + no sales tax (8.25%) the $1k+ savings makes "buying local" look pretty foolish.

    That's a lot of beer that can by bought with the savings...
    There is a business and people you are employing locally by paying a little more at a bike shop. I tend to think of that as a good thing.

  11. #11
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    Quote Originally Posted by extreme gerbil team View Post
    That's a lot of beer that can by bought with the savings...
    Local jobs, and good karma versus urine, tough choice.

    OP: Pay it forward or at least go and see what the LBS can do for you, give them a chance to meet you halfway or there abouts. OP was suggesting ordering the bits on line and asking the LBS to do the build, might be an idea if the LBS can't compete on price. Run it by them.

  12. #12
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    i order fox forks and ibis frames from here now on: Rochester Bike Shop | Tryon Bike
    CS is wonderful and way more responsive than shops I used in the past.
    and the local guys are *****. ***** in a 10% tax zone... winning combo.
    note to self, do not read rider down forum.

  13. #13
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    Talk to Charlie at Cal Coast Bicycles (San Diego, ca). He will hook you up and ship out of State, sans sales tax. Are you looking for a medium frame? may have one for you. Send me a PM.

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    Try the Bikeco.com, ask for Kara.

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    Quote Originally Posted by phoenixsun View Post
    i order fox forks and ibis frames from here now on: Rochester Bike Shop | Tryon Bike
    CS is wonderful and way more responsive than shops I used in the past.
    and the local guys are *****. ***** in a 10% tax zone... winning combo.

    Thanks for the link, your last sentence is very true.
    Cholla cactus=nature's guard rail.

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    Quote Originally Posted by buggymancan View Post
    Talk to Charlie at Cal Coast Bicycles (San Diego, ca). He will hook you up and ship out of State, sans sales tax. Are you looking for a medium frame? may have one for you. Send me a PM.
    Thanks for the contact. I'm looking for a Large frame.
    Cholla cactus=nature's guard rail.

  17. #17
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    Competitive cyclist... Good prices(will come down some off of the posted price)..No tax and comes with a NO questions asked 60 return policy(that was the thing that i liked best).. Order the wrong size stem-- send it back them and get the right one.. That is what i did when i got my bike through them.. I liked having that no questions asked guarantee with the bike--- -cause i have gotten other bikes in the past, then after riding them for a bit i found out i didn't like this part or that part.. With competitive-- id just send back and get the part i wanted.. It ensures you end up with the bike you want..
    My free racing tv guide-- www.racingtvguide.com

  18. #18
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    Quote Originally Posted by mbikerguy View Post
    Try the Bikeco.com, ask for Kara.

    Thanks for the contact info.
    Cholla cactus=nature's guard rail.

  19. #19
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    Quote Originally Posted by slideways666 View Post
    Competitive cyclist... Good prices(will come down some off of the posted price)..No tax and comes with a NO questions asked 60 return policy(that was the thing that i liked best).. Order the wrong size stem-- send it back them and get the right one.. That is what i did when i got my bike through them.. I liked having that no questions asked guarantee with the bike--- -cause i have gotten other bikes in the past, then after riding them for a bit i found out i didn't like this part or that part.. With competitive-- id just send back and get the part i wanted.. It ensures you end up with the bike you want..
    Good info, how long did it take to get your bike? Thanks for the post.
    Cholla cactus=nature's guard rail.

  20. #20
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    I was in the same boat as you a couple of weeks ago. On my Mojo HD custom build, Fanatik Bike Co was the most responsive and also had the best price out of all the 'internet' retailers I got a price from.

    In the end, I went with a LBS that was able to come within ~150 of the internet retailers, and since i'm currently in a state with no sales tax, the decision was easy.

  21. #21
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    Quote Originally Posted by phoenixsun View Post
    i order fox forks and ibis frames from here now on: Rochester Bike Shop | Tryon Bike
    CS is wonderful and way more responsive than shops I used in the past.
    and the local guys are *****. ***** in a 10% tax zone... winning combo.
    i agree. most guys at most local shops a full of themselves. i avoid my lbs if i can. i have found that REI does just as good of a job if you need something done that you can not do yourself and for a fraction of the price.

  22. #22
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    comp cyclist. look for mike
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    some drink from the fountain of knowledge...
    others just piss on it..

  23. #23
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    I've recommended WIllamette Mountain Mercantile in Oakridge Oregon on this forum before and I'll do it again. There are a few reasons why I think supporting this shop is a great thing (some of which might apply to other shops and others which don't). It all comes down to providing support to one of the truly special and amazing riding destinations in this country, but here are the two main reasons for me:

    1. Economics - Read the stories on Oakridge. The town has suffered terribly since the timber industry dried up and there are good people there trying to make the mtb/outdoor recreation thing work. But its been slow going because things are out of the way. Buying a bike from those guys is a big deal and willl really mean something to them.

    2. Trails - There are hundreds of miles of pristine single track in Oakridge that require both active maintenance and protection. The guys at the bike shop put in a ton of hours to make those trails so good. There's really not very many people in the area, so the trails depend on that maintenance. It's not a place like Fruita, Moab, Bend, Sun Valley, etc where there are 5 plus bike shops in town and 150 cars at the trailhead every nice weekend. Supporting the shop supports the trails and those are trails that everyone should take a trip to ride at least once.

    Give them a call, they'll have plenty of time to chat about your needs and can usually get bikes from Ibis in really short order. No sales tax in Oregon.

  24. #24
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    If your planning on building from scratch, shop your LBS to work a package deal. They can usually work something out for you (if they're not ***** as stated above). There is a big margin in those frames, I know the shop needs to make money but there is no way I would ever pay MSRP for a frame. Dealer cost on a Mojo HD is anywhere between $1400-$1700 depending on how much volume the dealer does with Ibis. I personally paid $2000 OTD for my frame from my LBS, I got such a good deal because the owner knows I'll be back with another $3500+ for the rest of the parts

  25. #25
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    Quote Originally Posted by Hardluckhero View Post
    Good info, how long did it take to get your bike? Thanks for the post.
    I ordered it-- they said they had a new shipment of frames coming in about 3 days--- which it did come in.. They built it right -- and shipped it off.. So from order to ship was 4 days.. If they had the frame in stock(which they normally do) it would have been order one day -- build the next and ship.. But if you talk to them they were great with communication-- so they would be straight up with you from the start..

    The guy that was my rep there spent lots of time with me to make sure i was happy with my build-- priced out different options etc.. All this after i was practically begging my lbs to find out a few questions on the bike i was looking at getting from them(An $8k)... After them flaking time and time again-- i went with Competitive and ill NEVER buy my bikes from my lbs again.. Great prices-- quick responses--no tax-- and 60 day no questions asked.. Dude-- i never had such a good experience buying a bike.. Usually you buy it and then realize i dont like this or that.. Anything i didnt like they swapped out and got me what i wanted.. 100% satisfied..
    My free racing tv guide-- www.racingtvguide.com

  26. #26
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    Thanks for all the responses, really great info.
    Cholla cactus=nature's guard rail.

  27. #27
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    Agreed on Competitive, ordered mine from them, went back and forth with emails multiple times to get the build exactly the way I wanted it. No tax, and a great price, shipped within 3 days. I checked with the LBS, and they were not willing to budge at all on the MSRP + tax, so it made the decision pretty easy. Probably saved $600 ordering from them, with great customer service.


    Quote Originally Posted by slideways666 View Post
    I ordered it-- they said they had a new shipment of frames coming in about 3 days--- which it did come in.. They built it right -- and shipped it off.. So from order to ship was 4 days.. If they had the frame in stock(which they normally do) it would have been order one day -- build the next and ship.. But if you talk to them they were great with communication-- so they would be straight up with you from the start..

    The guy that was my rep there spent lots of time with me to make sure i was happy with my build-- priced out different options etc.. All this after i was practically begging my lbs to find out a few questions on the bike i was looking at getting from them(An $8k)... After them flaking time and time again-- i went with Competitive and ill NEVER buy my bikes from my lbs again.. Great prices-- quick responses--no tax-- and 60 day no questions asked.. Dude-- i never had such a good experience buying a bike.. Usually you buy it and then realize i dont like this or that.. Anything i didnt like they swapped out and got me what i wanted.. 100% satisfied..

  28. #28
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    Quote Originally Posted by mbikerguy View Post
    Try the Bikeco.com, ask for Kara.
    2nd this- i like you try to buy all my stuff ala carte online. These people have no problem with you specing out your own components or swapping over old stuff. They gave me a great price off retail (even lower with cash) and they are very tight with ibis if a problem comes up. Their knowledge of these frames is expansive and they all ride...

  29. #29
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    Quote Originally Posted by nightops View Post
    2nd this- i like you try to buy all my stuff ala carte online. These people have no problem with you specing out your own components or swapping over old stuff. They gave me a great price off retail (even lower with cash) and they are very tight with ibis if a problem comes up. Their knowledge of these frames is expansive and they all ride...
    Exactly, I like being able to spec. any front fork where with Comp. bikes you have to get a Fox etc. The no questions asked return policy with Comp. is pretty amazing though.

    Plus BikeCo owner Joe is Brian Lopes mechanic and helped with the design the Mojo HD.

    LOPES'S INFLUENCE
    The HD was in development for three years, before we started working with Brian Lopes. We had originally planned on a 68 degree head angle and had already done the CAD models that way. When we started working with Brian he pushed hard for 67 so we actually went back and redid the models. We’re happy we did.

    Brian and his mechanic Joe also helped us refine the cable routing so that cables are well protected, run clean and friction free and also have compatibility with single and multiple chainring setups and adjustable seatposts.

    Although people suspect we do, we haven’t been making special layups for Brian. He’s just been riding the most current rev of the latest proposed production layup and been giving us feedback. We’ve done several versions now and the frame he rode at Downhill World’s in 2009 isn’t as good as the one that the consumer will be able to buy (sorry Brian).

    Brian and Joe were also pretty adamant about having the chain guide attach in some way other than just around the BB. They didn’t want the guide to be able to rotate when you hit the bash guard. Joe came up with tapping threads into the main pivot bolt to secure it and it worked really well. The head of the Ibis engineering department (the amazing and incredible Colin) refined the idea and designed a custom guide that we’ll be stocking for it. They’ll be made by MRP and one is pictured below (note the nifty bolt that secures it to the lower link).
    Mojo HD | Bikes | Ibis Cycles US

  30. #30
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    Quote Originally Posted by extreme gerbil team View Post
    They look like a good online shop.

    CA-based = non-starter for me.
    Why, taxes?

  31. #31
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    The Bike Co. In the OC. My bro and I got some HD it's a amazing bike.

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    We have some good LBS's so I give them a chance to come close to what I can get on line and am willling to pay a bit more but not a lot more. So far, they have been willing to budge. I feel no responsibility to buy from a LBS that doesn't give good service or has a bad attitude.

    If there isn't a good LBS option, why not try an LBS elsewhere? Tryon Bikes (mentioned earlier) is a LBS in Rochester, NY. They aren't local to me, but I visit their shop when I'm in Rochester and I really like them.

    A lot of people have mentioned Competitive Cyclist and, while they aren't a LBS, they are a class act from everything I hear.

  33. #33
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    Avi @ Wrench Science. About a year after the HD was released, I rode one and had to have one. Talked to Avi and had one in a week with the parts spec we came up with.

    They're local to me, but when I was talking to Avi, a lot of their HD's are sold online. Call em up and he'll get you on a bike setup just for you.

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  34. #34
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    Another vote for Competitive Cyclist. Call them when you order though. I did so and got a free Chris King headset installed by them and the bottom bracket and rear brake mount reamed and faced. It was a pleasure dealing with them, the guy I was on the phone with (Alen?) was awesome, and he owned one as well.

    I would of went local but nobody withing 400 miles of me sells them.

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