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  1. #1
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    Ibis SLR Review on Vital (cracked frame) [upgraded steel shaft kit]

    2013 Ibis Mojo SL-R with XT Build – Reviews, Comparisons, Specs – Mountain Bikes - Vital MTB

    Nothing unsurprising, except the last section:



    Have any of you guys experienced this defect yet?
    Last edited by Cable0guy; 05-09-2013 at 09:58 AM.

  2. #2
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    I had a similar problem with my SLR the rear triangle was replaced under warranty.All good apart from having to wait 10 weeks for a replacement to be shipped.

  3. #3
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    Someone else on here had something similar about a week ago.

  4. #4
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    This is clearly a fabrication, as Ibis bikes cannot be broken.

  5. #5
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    See attached photos of cracks in rear triangle.

    Ibis Frame 011.jpg
    Ibis Frame 012.jpg
    Ibis Frame 013.jpg
    Ibis Frame04.jpg
    Ibis Frame06.jpg
    Ibis Frame07.jpg

  6. #6
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    Making a collection for a reason? Aren't you the one that hates carbon?

  7. #7
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    Bonking ... not feelin' well

    So i thought i'm the unlucky one.
    I'm still waiting for my replacement rear triangle.
    Now i'm worry about my next drop!
    My fren old mojo C looks more stronger then my SLR with a 3FT drop and he is 200lbs with gear!
    Last edited by sohnice; 05-03-2013 at 12:15 AM.

  8. #8
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    Very interesting reading Ibis' response. Essentially they bent some of the mounting hardware for the Lopes Link and Ibis has now replaced that aluminum part with steel. Basically their conclusion was they sent the wrong bike for the test.
    Last edited by Salespunk; 05-02-2013 at 07:16 PM.

  9. #9
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    My SLR is just about done being built. I wish I hadn't seen this.

  10. #10
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    Working on season 2 on mine and have not had any problems. To be fair, I don't tend to send it off many drops, but I have ridden it in a variety of demanding conditions. No problems at all to date.

  11. #11
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    Just make sure you've got the steel hardware.

  12. #12
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    Second season on mine at 250lbs. geared up. Ride all the trails around SC, not a big hucker by any stretch but no problems with my SL-R.

  13. #13
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    clearly a manufacturing defect. been riding my mojo c since 2009 and everything still in tip top shape and haven't replaced anything yet even the bearings of the links. My only grip is that I wish it has a 12/142 rear spacing that is why im saving up for an hd.

  14. #14
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    Quote Originally Posted by Salespunk View Post
    Very interesting reading Ibis' response. Essentially they bent some of the mounting hardware for the Lopes Link and Ibis has now replaced that aluminum part with steel. Basically their conclusion was they sent the wrong bike for the test.
    Their response was a surprise to me. I never would have believed that an SL-R on 3-4 foot drops is a knife at a gunfight.

    Thought it was one of the better bike reviews I've read, balanced and thorough.

  15. #15
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    For those of use that own SL-Rs, can we just call Ibis and have the steel hardware shipped to us? I had it apart last night to clean things up and underneath the Lopes link I also saw some paint damage. Nothing major and I just figured it was from dirt or little rocks grinding around in there.

  16. #16
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    Quote Originally Posted by OldManBike View Post
    Their response was a surprise to me. I never would have believed that an SL-R on 3-4 foot drops is a knife at a gunfight.

    Thought it was one of the better bike reviews I've read, balanced and thorough.
    I bought a SL-R because my local trail would be overkill riding a HD.
    Btw SL-R & HD is the same price.
    My friends did a 3ft drops on his mojo C, that make me believed that a SL-R is more then enough here.
    And ibis claimed that SL-R is between 80-90% stiffness of HD!
    I believe something is really wrong somewhere, i noticed that my lower lope link has rub mark from the direct mount FD.
    This could be another factor that caused more stress to the lope links!
    I thought that i could build a do it all bike, i guess i'm totally wrong
    I used up all my hard earn saving on this setup that i thought would be perfect for me
    I learned lesson the hard way, never put all your eggs in one basket

  17. #17
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    Quote Originally Posted by neilether View Post
    For those of use that own SL-Rs, can we just call Ibis and have the steel hardware shipped to us? I had it apart last night to clean things up and underneath the Lopes link I also saw some paint damage. Nothing major and I just figured it was from dirt or little rocks grinding around in there.
    Do you have FD rubbing mark on your lower lope links?

  18. #18
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    I just sent email to Ibis asking for the steel shaft kit. I will report on their response.

  19. #19
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    Quote Originally Posted by sohnice View Post
    Do you have FD rubbing mark on your lower lope links?
    Funny you should ask. I actually don't have any damage there, but it's because I was very proactive about it. A buddy's wife has an SL-R and had that issue. Her side of the story is that Ibis just told her to not bottom out the suspension while in the small chainring. I actually ground off a little bit of the derailleur cage that could contact the linkage. Then I set the front derailleur perhaps a touch higher than I normally would on the mounting bolt. It will still contact if I completely bottom out, but it hasn't to date.

  20. #20
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    That's incorrect setting on your FD...you need to set the bottom stop screw in a bit so the FD doesn't hit the link.

    My HD is the same.

  21. #21
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    That was fast. Todd has already shipped the kit. Will post it up once I get it.

  22. #22
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    Quote Originally Posted by canuck_tacoma View Post
    That's incorrect setting on your FD...you need to set the bottom stop screw in a bit so the FD doesn't hit the link.

    My HD is the same.
    Not on the SL-R. I had the HD before and never had an issue. There just isn't as much clearance on the SL-R. If you adjust the lower limit screw then the chain won't shift into the small ring. I could add spacers I suppose to the crank to bring it farther outboard, but I don't like a wider Q-factor.

  23. #23
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    My HD just barely shifts to granny with the Triple. I could use a bit more clearance too. If the SL-R is tighter then you need to shave some of the metal off the FD for more clearance. Adjusting it down into the link is not acceptable IMHO.

  24. #24
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    I will adjust the fd to the highest, let see that help.
    Shouldn't this be thought of when they design the frame with more clearance?
    I believe there must be other mojo owners had this issue.

  25. #25
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    I am using the XTR FD, and haven't had issues like the above picture. What derailleur is the one in the picture?

  26. #26
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    Quote Originally Posted by Cable0guy View Post
    I am using the XTR FD, and haven't had issues like the above picture. What derailleur is the one in the picture?
    I'm using the xtr m981 direct mount fd too. That make me wonder why some get rubbing & some don't?

  27. #27
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    Bringing a knife to a gun fight? Really???

    Surely a modern 140mm travel trail bike should easily be able to handle most things thrown at them.

    I see the following list of bikes which were also put through the same test came out the other end in one piece...

    125mm travel carbon Niner RIP 9 RDO
    100mm aluminium Airborne Hobgoblin
    130mm aluminium Giant Trance X 29er
    120mm carbon Felt Virtue
    135mm carbon Santa Cruz LTc 29er
    115mm aluminium Diamondback Sortie 29er

    If Ibis consider the SL-R as being a "knife" then I would consider several of the above bikes listed to be forks or even spoons but these forks and spoons handled the same treatment.

    This is really really bad press for Ibis, surely something like this would have shown up during prototype testing? For Vital MTB to see 4 out of 5 bikes all with damage from the same thing is pretty bad. Lets hope this problem gets remedied asap, as reviews like this one may have a nasty negative impact on sales and reputation.

  28. #28
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    So we're talking about a weak shock mount bolt that caused the damage correct? Unless Ibis makes the SL-R entirely out of bad shock mount bolts, I don't really see this as a bike/brand/bad press problem.

  29. #29
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    Quote Originally Posted by sohnice View Post
    I'm using the xtr m981 direct mount fd too. That make me wonder why some get rubbing & some don't?
    Might be a sizing issue. Mine is a large frame. Don't come close to rubbing.

  30. #30
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    Quote Originally Posted by Colin+M View Post
    So we're talking about a weak shock mount bolt that caused the damage correct? Unless Ibis makes the SL-R entirely out of bad shock mount bolts, I don't really see this as a bike/brand/bad press problem.
    The point is that at least initially they were. This review seems to have motivated a change. Kudos to Ibis for being transparent.

  31. #31
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    Quote Originally Posted by canuck_tacoma View Post
    My HD just barely shifts to granny with the Triple. I could use a bit more clearance too. If the SL-R is tighter then you need to shave some of the metal off the FD for more clearance. Adjusting it down into the link is not acceptable IMHO.
    I mentioned on my initial post that I had removed some material from the bottom of the FD cage.

    Quote Originally Posted by Cable0guy View Post
    I am using the XTR FD, and haven't had issues like the above picture. What derailleur is the one in the picture?
    Mine is an XT front derailleur

    Quote Originally Posted by Cable0guy View Post
    Might be a sizing issue. Mine is a large frame. Don't come close to rubbing.
    My frame is an XL. If you let the air out of the shock and cycle the suspension (while the chain is in the small ring) toward the bottom of the travel it is evident that the derailleur is hitting the anodized lower link. It is somewhat unlikely that I would ever bottom out completely while in the small chainring, but damage there is definitely possible. I was more worried about it contacting solidly and bending the derailleur cage or otherwise messing up the FD. Ibis doesn't seem to have an answer for this other than, "the bike wasn't designed to be bottomed out while in the small chainring." With careful setup and slight modification it has not been an issue for me.

    Quote Originally Posted by Cable0guy View Post
    That was fast. Todd has already shipped the kit. Will post it up once I get it.
    Me too! I emailed them after I saw your post and they put the new kit in the mail for me Friday afternoon. You gotta love quick customer service.

  32. #32
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    Quote Originally Posted by neilether View Post
    I mentioned on my initial post that I had removed some material from the bottom of the FD cage.
    My Bad, I hate it when people do that. It's a side effect of having so much info available to us.

    I agree with you that the FD has some clearance issues.

  33. #33
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    Almost wish I missed this thread. It would be nice to know from Ibis whether they recommend that us current SL-R owners request/install the steel hardware if we sometimes hit 3-4 foot drops. I sure hope that the "knife to a gun fight" comment was taken somewhat out of context, because a 3-4 foot drop doesn't seem like should be a gun fight to the SLR, which is quite a bit more than an XC bike, and billed as not just lighter, but also stronger and more HD-like than the SL.

  34. #34
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    Does that mean I'm paying for a rifle and I'm getting a knife actually?
    I'm getting my replacement rear swing arm soon, I hope it holds

  35. #35
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    Just after I finished hyping up my new Ibis SLR to all my buddies... Now I'm worried. I'll be taking it apart to inspect as soon as I get the chance.

  36. #36
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    Guys, this is not a carbon failure. It is an aluminum part failing which is cause interference which causes the carbon failure. Ibis already has a fix and if you call them they will send it out immediately. Not a big deal.

    The way that Vital rides bikes vs how 99% of us ride bikes is completely different. They had the reigning Masters DH World Champion testing it which should tell you all you need to know about what they do to the bikes.

  37. #37
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    Re: Ibis SLR Review on Vital (cracked frame)

    Yup, but they do it to other bikes as well, don't they?

    Sent from my PG86100 using Tapatalk 2

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    I was a bit surprised by the knife to a gun fight comment and as above hope it was taken out of context. The SLR for me has been a very capable bike, my local trails has lots of jumps and drops and I have not had an issue with mine.

    Still to be safe, rather than sorry I have asked Ibis to send me an updated bolt.

  39. #39
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    I just got mine and installed it. Pretty straight forward. Came with the new Fox plastic bushings. For the weight weenies, the steel shaft was 23g vs. 9g for the alloy shaft.




  40. #40
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    I didn't figure out right away that the white plastic bushings fit inside the shock instead of outside like the old aluminum spacers.
    Last edited by noshortcuts; 05-07-2013 at 09:27 PM. Reason: answered my own question

    "I must not be crazy because I'm seriously questioning my sanity"

  41. #41
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    I got my replacement kit yesterday. Will install it soon. Awesome customer service as usual.

  42. #42
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    New question here.

    Quote Originally Posted by Cable0guy View Post
    I just got mine and installed it. Pretty straight forward. Came with the new Fox plastic bushings. For the weight weenies, the steel shaft was 23g vs. 9g for the alloy shaft.



    Hi Cable0guy,

    This new steel shaft kit is going to all SL-R owner or is per request?
    I had emailed ibis and is like a hit & run, sometime they reply sometime they don't

  43. #43
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    Quote Originally Posted by sohnice View Post
    Hi Cable0guy,

    This new steel shaft kit is going to all SL-R owner or is per request?
    I had emailed ibis and is like a hit & run, sometime they reply sometime they don't
    Who did you email? H

  44. #44
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    warranty@ibiscycles.com should do it.

    if you get desperate: hans@ibiscycles.com

    H

  45. #45
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    Quote Originally Posted by hanssc View Post
    Who did you email? H
    I sent 2 emails to Heather on 17 & 21 May.
    No reply at all and i had waited 3 weeks for my SL-R rear swing arm replacement.
    This is my one and only bike and now i'm stuck on my computer chair for 3 weeks.
    Roots are starting to grow on my feet.
    I just want to know whether the steel shaft kit will come together with the replacement?
    I just don't like 2 time job.

  46. #46
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    I got mine in 2 days after emailing. One thing to point out. I don't hesitate to jump the bike now. After taking the shock apart to insert the stronger shaft, I could very quickly see how a bad shaft could be a real issue. The shaft I got is way stronger. No issues, was quick and easy. Thanks guys.

  47. #47
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    Quote Originally Posted by Salespunk View Post
    The way that Vital rides bikes vs how 99% of us ride bikes is completely different. They had the reigning Masters DH World Champion testing it which should tell you all you need to know about what they do to the bikes.
    +1 on this
    A bunch of 200+ lb current and former DH racers launching the bike off everything they can find is not the average rider. Ibis is pretty meticulous about weight savings, ergo all the nice ti and aluminum hardware on their trail bikes...weight weenies rejoice.....but now they're offering the option of heavier stronger steel... everybody wins.

    Not good press, but hopefully not disastrous either.

  48. #48
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    Quote Originally Posted by doismellbacon View Post
    +1 on this
    A bunch of 200+ lb current and former DH racers launching the bike off everything they can find is not the average rider. Ibis is pretty meticulous about weight savings, ergo all the nice ti and aluminum hardware on their trail bikes...weight weenies rejoice.....but now they're offering the option of heavier stronger steel... everybody wins.

    Not good press, but hopefully not disastrous either.
    +2 on both

    I haven't had problems to date, but I may just go to steel for the piece of mind. I pulled my link after reading this article and saw some rubbing through the clear coat - makes me think I should make the switch.

  49. #49
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    ??? Not sure what happened to some of you, but I got a response within 24 hours, and the steel kit came within 2 days from Ibis. Yes, you have to request it.

    The Vital article said that Ibis made a running change, so you should check your shaft . Easy to figure out which is which, whether by weighing or just eyeballing it.

  50. #50
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    Same here, got part in 2 days, and they were very responsive on email. FWIW, after some back and forth with Ibis, I am confident that 99% of us don't even need the new shaft. But I got one just to be safe.

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