Fellow GT riders,
I have a 2010 Sensor 9r that's starting to creak and groan. When I bought it at Performance, they threw in two free "tune-ups." Last year (after about 6 months of ownership and pretty heavy use), I used one of them, and asked them to look at the pivots and bottom bracket, as it was starting to make noise. When I picked up the bike, I asked them what they did, and they said they were unable to reproduce any noises, so they didn't touch the BB or pivots.
Now, more than a year into owning the bike, it's definitely making noise. If I remember correctly, GT says you should service the pivots every year. Has anyone successfully gotten Performance to follow GT's maintenance schedule? My alternative is to take the bike to the LBS closer to my house; they're much more attentive to what I want done, but I'd have to pay out of pocket.
Mtbr's 2016 Winter Biking GearReviews and Roundups
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