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  1. #201
    Slower But Faster
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    Mine finally gave up after 12 months riding. New link fitted under warranty from Giant NZ, no issues at all.

  2. #202
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    heh, Anyone had any issues with Giant in Canada?
    Last edited by Anto164; 05-13-2011 at 01:40 PM.

  3. #203
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    Broke mine yesterday!

    I`ll get the new link and if it breakes again (which I think it eventually will) ...good by reign.....and maybe will get a nomad

    here`s my last ride...pretty much an AM ride going downhill


  4. #204
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    Hey Guys, just catching up on the Reign X link issues. I bought a 2010 "demo" X2 from a bike shop in Idaho(I live in Pa) last fall. The bike is in great shape and I ahve been riding it pretty hard, but mani do DH and freeride stuff on it. So here is my question

    1. Does giant only warranty "new" bikes? If my link breaks will I be SOL?
    2. If there anywhere you can buy the new links? Would rather spend a little money to have the link so if it breaks I can have one and not wait for the warranty.


    Thanks!

  5. #205
    bacon! bacon! bacon!
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    Buy the link from a Giant dealer in your area...

  6. #206
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    just talked to the local giant dealer and I am going to bring it in on tuesday and let them deal with giant.

  7. #207
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    how much does it cost?

  8. #208
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    as of now 0$

  9. #209
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    its been 2 months and still waiting for my link.....

  10. #210
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    single ring (without derailleur) will be reduce break probability ?



  11. #211
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    Quote Originally Posted by Fabione-
    single ring (without derailleur) will be reduce break probability ?
    Sadly, probably not. The issue appears to be caused by the stress concentration caused by the need for the link to accomodate the chain guide tabs.

    Great looking set up on your bike though.

  12. #212
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    My first break was caused by contact to the derailleur ... I hope that this set avoids this problem. In any case, you're right ...

  13. #213
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    For any of the guys having problems getting replacement links I happen to have 2 original design links. One of them is brand new and the other has a couple of rides on it. PM me if you are interested. Pic below is of the brand new original design link.


  14. #214
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    I bought a 'demo' 2010 X0 frame. Second ride snapped the link (pedalling over a tree root on a gentle uphill, not much pedal force, or suspension movement).
    Anyhoo, to speed things up they gave me a 2011 'white' link (off a 2011 X1 I presume).
    The link is exaxtly the same shape as the original (ie. NOT the new shape with the 'bulge'), I hope they have used a stronger alloy.
    Does anyone reading this ride or know of someone riding a 2011 RX that has had a breakage... or not?

  15. #215
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    Havent got a chance to get the bike into the shop yet to get the link swapped...but maybe tomorrow. I think its just crazy that people are snapping the links on gentle up hills when I was just at Diablo doing 8foot drops and rough rocky DH all day and its fine.

  16. #216
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    Well, got my new link yesterday, and fitted it this morning.

    Got the new style link also. Surprised at what you get with the kit, you get all new lower link bearings, shock spacers, axles and obviously the link!

    This is what my old link looks like..


  17. #217
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    Broke my first link last week, customer service was very responsive (Im in Canada) and I now have a new redesigned link on the bike. I am going to take it out this weekend and see if I can break it, haha.

  18. #218
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    Has anybody heard of any reportd of this situation occuring with the Faiths or Glories etc etc.....?

  19. #219
    2010 Glory custom FR
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    No Glory/Faith bottom link issues in central Europe, AFAIK, so far.
    No reports on RM, either
    pozdro
    frango

  20. #220
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    Yeah, that's what I had heard but it's good to ask, Japan is fine so far.

  21. #221
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    No links breaking. But I have heard the Glory's breaking at the top tube seat tube junction.

  22. #222
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    Ah ok...that's news to me. Does anyone have any pics?

  23. #223
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    I was in the market for a used 2010 glory. I noticed on pink bike that there were several and half of them had new front triangles. I contacted one guy that had a frame for cheap that had a new front triangle. He raced for giant and had one season on it. I asked why it had a new front triangle and he told me that it broke at the seat tube top tube junction. He said it was happening to others as well. I decided against buying a glory based on that info.

  24. #224
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    2011 Sucks To

    Yep, my brother has a 2011 Reign X1. He bought the bike and much to my hoar, the bike came with the same designed lower link as the 2010 models. Apparently to Giant, the problems with the 2010 Reign X's was just routine bike business and their was no practical reason to fix it for 2011. However, I assured myself that the link must be made out of a different material. 2 months later I was proved wrong when my brother's lower link on his 2011 Reign X snapped in the same spot as the 2010 models. It was confirmed. Giant chose to ignore the major design flaw of the 2010 Reign X and continued to sell the exact same design for 2011.
    I'm sorry man, but that 2011 link that you have is nothing special and will most certainly break. It is only a matter of time.


    Quote Originally Posted by NickNZ
    I bought a 'demo' 2010 X0 frame. Second ride snapped the link (pedalling over a tree root on a gentle uphill, not much pedal force, or suspension movement).
    Anyhoo, to speed things up they gave me a 2011 'white' link (off a 2011 X1 I presume).
    The link is exaxtly the same shape as the original (ie. NOT the new shape with the 'bulge'), I hope they have used a stronger alloy.
    Does anyone reading this ride or know of someone riding a 2011 RX that has had a breakage... or not?

  25. #225
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    3 months and still waiting for my newly designed link. That's what you call customer service in the Philippines.

  26. #226
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    I am offered a 2010 Reign x frame as a crash replacement for my misaligned 2008 frame. Giant Canada would install the new link before shipping it. Are they holding up?

  27. #227
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    Quote Originally Posted by sofarider1
    I was in the market for a used 2010 glory. I noticed on pink bike that there were several and half of them had new front triangles. I contacted one guy that had a frame for cheap that had a new front triangle. He raced for giant and had one season on it. I asked why it had a new front triangle and he told me that it broke at the seat tube top tube junction. He said it was happening to others as well. I decided against buying a glory based on that info.
    I feel like this is just rumor, if there were that many failures of '10 Glory's we'd see pics all over the interweb. Mine has been rock solid and I have one of the 1st frames shipped to the US. It's seen tons of miles and rough landings. If a failure is occurring in that location, I've got to also question how much seatpost is inserted. I pretty much always run mine fully slammed into the pivot, but I have always followed the rule of insertion should be past the bottom of the top tube joint or 4", whichever is more.

    I love my '10 Glory! I wouldn't buy one to race DH on cause I think there are better frames for that, but it is the most versatile 8" travel bike I've ever used and an outstanding long travel jump bike. I even trail ride mine with a crazy build.

    Bummed about the Reign X issues cause I would have bought one to replace my '07 frame if it hadn't occurred. I bet most of the '11 frames were built before the new link was finalized and that's why there are so many new frames out there with the old link. Most LBS I know of have links to swap out before the bikes leave the shop, so that's up to each dealer to take care of. Lead time from when the frames are started to when they hit shops can be huge. Giant really dropped the ball on handling this issue professionally. It's too bad, cause I think it's totally hurt their image right as they started making some awesome riding bikes. I still have a couple friends riding these bikes and I'd like them to have confidence in their rides.

    BTW - I find it a bit lame that people are posting that they have broken the new link without posting pics. Without showing any real proof you are hurting peoples resale value of their bikes. That's not cool at all There seems to be tons of confusion when people get "new" links. Some people are just getting old design links because the rep/dealer seems to think that is a solution and has them lying around. That's totally bogus for sure. The dealers should only be giving out the new version as of months ago. Valetropic (@210lbs) is the only one on here who's had a confirmed failure of the new link with photo to back it up and that was Oct 2010. It sounds like he's been riding either a replacement of the same "new" link or maybe an even newer version since then and has not posted about it failing.

    If I had a '10-'11 Reign X0, X1, X2, X3, or SX, I would look at the pics of the new link that are on this thread. Make sure you aren't looking at an old link pic with the long constant cutout. Compare that to what's on your frame. If you don't have the new one, go to your dealer and demand it be replaced. Be proactive and then this thread might have a chance at dying and all of your bikes will have better resale value.

  28. #228
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    2nd break

    Broke mine again for the second time today. Bought my 2010 X0 frame only last August and built it myself, haven't even had it a year. How anyone breaks it "just pedaling" is a mystery. Broke mine on the same trail both times; DH trail with jumps and drops. not suprised. Running a Talas 180 up front and all the travel gets used. Luckily Giant's N.American headquarters is about 10 miles from my home.
    Dont think about it, just go for it, whats the worst that could happen?

  29. #229
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    Can you post detailed pics with no BS statement about the exact riding conditions please. This is just wrong, if you know and understand anything about engineering, you would know that the link is designed to perform under a specific load under specific conditions. If it has broken according to your premise, then please post the facts.

    There a few Giant reps and other associated peeps on here who are more higher up the food chain than others who like to come on here now and then, as well as other sites whom, would take pro active action in the claims on here to garner the reality of the premise.

    I have had quite a few Giant models and I ride perhaps harder than yourself (speculating here) and never once has my link broken...never! Thats not to say this would never happen, because in the course of riding, something is bound to fail here and there over time but not in a month. Either that or you really need to stop abusing the bike and perhaps learn to ride better...? Apropos, mine (the new faith) has been to Canada, the US, Aus, China and Japan in hard core riding scenarios in both comp as well as gnar riding situations and i never have broken a link yet. I have taken the 2011Reign off scary looking drops as well as jumped to touch the clouds while riding off with nothing but a smile or...crashed with a buckled wheel and busted pride yet nothing in terms of the link.

    "Touch wood...!" NO...not that wood, no no no, not that wood either, as in the idiom lol.

    Anyway, the facts will come out and those that have geniun probs will be looked after, of that I have no doubts. There are peeps out there in all certainty whom have the link that has been broken, which I do not doubt, but under duress, the links in Many situations have been abused, others were the older link I'm told whose properties were such that they actually were under engineered. It does happen, as it does with Fararri or any other product and brand. Have you seen Treks rear brake boss debacle or a slew of other brand issues...? My point being that ad long as the mistake has or is under redress, the company IS looking after you, then have a little Faith, all should work out. If not then push your point across more vocally with the facts of proof.

    My thumb hurts now...bloody iPhone.

    Have fun on the trails in peace.
    Last edited by Sim2u; 05-23-2011 at 07:21 PM.

  30. #230
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    Your'r a TOOL!
    I've been riding since 99 and since then have owned a Trance 1, Reign 2, Glory 0, Glory DH, and now the Reign X0. Been racing expert class for over three years now in Super D and DH. You don't know what the F your talking about. All these posters on the subject point to one thing; Giant has a design flaw in their lower link! I specifically built this frame for it's intended advertised use; hard all mountian / borderline DH use. It should be able to withstand those conditions. If not, than Giant should not have marketed the product that way.
    From your postings, I suspect you spend much more time at your computer / iphone, than you do on the trails. Hence, that's why I rarely visit this, or any other; Im too busy actually riding!
    Dont think about it, just go for it, whats the worst that could happen?

  31. #231
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    Mine broke after 5 mos.

    Bike is 2010 Reign SX with single chainring.

    Mostly ride North Shore

    Will bring it in this week to lbs in Vancouver

    I will update re service in this area

  32. #232
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    Quote Originally Posted by Sim2u
    Can you post detailed pics with no BS statement about the exact riding conditions please. This is just wrong, if you know and understand anything about engineering, you would know that the link is designed to perform under a specific load under specific conditions. If it has broken according to your premise, then please post the facts.

    There a few Giant reps and other associated peeps on here who are more higher up the food chain than others who like to come on here now and then, as well as other sites whom, would take pro active action in the claims on here to garner the reality of the premise.

    I have had quite a few Giant models and I ride perhaps harder than yourself (speculating here) and never once has my link broken...never! Thats not to say this would never happen, because in the course of riding, something is bound to fail here and there over time but not in a month. Either that or you really need to stop abusing the bike and perhaps learn to ride better...? Apropos, mine (the new faith) has been to Canada, the US, Aus, China and Japan in hard core riding scenarios in both comp as well as gnar riding situations and i never have broken a link yet. I have taken the 2011Reign off scary looking drops as well as jumped to touch the clouds while riding off with nothing but a smile or...crashed with a buckled wheel and busted pride yet nothing in terms of the link.

    "Touch wood...!" NO...not that wood, no no no, not that wood either, as in the idiom lol.

    Anyway, the facts will come out and those that have geniun probs will be looked after, of that I have no doubts. There are peeps out there in all certainty whom have the link that has been broken, which I do not doubt, but under duress, the links in Many situations have been abused, others were the older link I'm told whose properties were such that they actually were under engineered. It does happen, as it does with Fararri or any other product and brand. Have you seen Treks rear brake boss debacle or a slew of other brand issues...? My point being that ad long as the mistake has or is under redress, the company IS looking after you, then have a little Faith, all should work out. If not then push your point across more vocally with the facts of proof.

    My thumb hurts now...bloody iPhone.

    Have fun on the trails in peace.
    Firstly, you clearly don't understand anything about engineering - specifically design engineering, in which you remove as much material as you think you can get away with, in order to save weight, and ultimately raw material. It is normally verified by a range of fatigue tests that attempt to simulate real conditions. How do I know this? Because I have been doing it for 15 years. Sometimes you miss something. Giant missed something...maybe a design flaw, or a manufacturing limitation that did not present itself at sampling stage.

    This is about Reign X which has a problem. There are five pages of proof, in the form of testimony, and pictures. Get your head out your ass.

    For the record, I have owned 8 Giants, including Reigns, ReignX's, Glory, TranceX, Anthem, Warp etc.

    My ReignX didn't break, but the link was replaced by Giant anyway.

  33. #233
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    Aaaahhhhhh...the recourse of a Redneck. Thanks, you made me giggle.




    Quote Originally Posted by bcinlas4
    Your'r a TOOL!
    I've been riding since 99 and since then have owned a Trance 1, Reign 2, Glory 0, Glory DH, and now the Reign X0. Been racing expert class for over three years now in Super D and DH. You don't know what the F your talking about. All these posters on the subject point to one thing; Giant has a design flaw in their lower link! I specifically built this frame for it's intended advertised use; hard all mountian / borderline DH use. It should be able to withstand those conditions. If not, than Giant should not have marketed the product that way.
    From your postings, I suspect you spend much more time at your computer / iphone, than you do on the trails. Hence, that's why I rarely visit this, or any other; Im too busy actually riding!
    Last edited by Sim2u; 05-24-2011 at 12:27 AM.

  34. #234
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    Smile

    Ha ha ha...what a laugh. I just splurged my coffee all over my computer...at work...!

    Actually, I am an industrial designer and secondly I used to work within the bike industry as of last year or so and while I maintain to honestly not know everything, I think I know more than enough.

    Now I may not be an engineer and there are many things I do not know of course, but what your fumbling with in terms of an explanation is only slightly close. now for the record I've not said there was NO flaw, ala Trek and many others, but that does not give rise for trolls to start bashing what is one of a few great bikes in a quiver that is increasingly shrinking.



    Quote Originally Posted by nolipoli
    Firstly, you clearly don't understand anything about engineering - specifically design engineering, in which you remove as much material as you think you can get away with, in order to save weight, and ultimately raw material. It is normally verified by a range of fatigue tests that attempt to simulate real conditions. How do I know this? Because I have been doing it for 15 years. Sometimes you miss something. Giant missed something...maybe a design flaw, or a manufacturing limitation that did not present itself at sampling stage.

    This is about Reign X which has a problem. There are five pages of proof, in the form of testimony, and pictures. Get your head out your ass.

    For the record, I have owned 8 Giants, including Reigns, ReignX's, Glory, TranceX, Anthem, Warp etc.

    My ReignX didn't break, but the link was replaced by Giant anyway.

  35. #235
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    5 months, wow...sorry to hear that. Try to snag a few pics of the damage as well as your shore riding details.


    Quote Originally Posted by schwinn7777
    Mine broke after 5 mos.

    Bike is 2010 Reign SX with single chainring.

    Mostly ride North Shore

    Will bring it in this week to lbs in Vancouver

    I will update re service in this area

  36. #236
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    Quote Originally Posted by Sim2u
    Ha ha ha...what a laugh. I just splurged my coffee all over my computer...at work...!

    Actually, I am an industrial designer and secondly I used to work within the bike industry as of last year or so and while I maintain to honestly not know everything, I think I know more than enough.

    Now I may not be an engineer and there are many things I do not know of course, but what your fumbling with in terms of an explanation is only slightly close. now for the record I've not said there was NO flaw, ala Trek and many others, but that does not give rise for trolls to start bashing what is one of a few great bikes in a quiver that is increasingly shrinking.
    By fumbling, I assume you are referring to the simple terms I was using. If you would prefer a dissertation...you won't get it.

    Given that you are an industrial designer, I assume that you are familiar with the product development process, including FEA of models to estimate their strength, before going ahead with prototyping. You would then also be aware of the fact that these estimates arise from a series of load conditions applied to the model, resulting in a display of higher and lower stress zones. The problem is the higher stress zones mean nothing if you have not correlated them correctly to the material that is being used, or if, in fact, you have even simulated the correct load conditions. Sometimes, material is removed from the lower stress zones for weight saving purposes, without realising that there may be higher stress in that area under other load conditions.

    ETC. ETC. ETC.

    I think the point is that these are great bikes, from a great brand. But people have had problems with a link breaking, and half the Giant agents in the world are denying that the problem exists. If 5 pages of broken links including pictures is not enough to warrant a press release from Giant, then what is? I think peeps just want to know what is causing it to break, and what is being done to rectify the situation.

  37. #237
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    I completely agree with on many of the points made of course and mores to the point, I think we are agreeing to dissagree, in that we agree!

    However, global numbers on this are smaller than what this thread would indicate as well as the various ad-hock trolls assume.

    I think there will be a redress on this issue when the time and opportunity is fitting! I am also alluding to the point that some peeps are indicating that there is no support from Giant when there is and, remember that although Giant is a large company, there are only a few peeps who deal with this whom are also under wraps to some degree, which confines their responses until the correct procedural roadmap has been laid out etc etc etc.

    As I said previously though, both myself, my team an various global mates all ride hard, compete and or race and they've not yet faced this issue...WHICH, is not to say that this does not, will not occur. Obviously it does, however not to the whole doom'n'gloom scenario that is being portrayed.

    This week we will be going to Fujimi to break in the missus Faith...if hers brakes I'll post it up here, all factual like.
    Last edited by Sim2u; 05-24-2011 at 05:47 PM.

  38. #238
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    Quote Originally Posted by Sim2u

    As I said previously though, both myself, my team an various global mates all ride hard, compete and or race and they've not yet faced this issue...WHICH, is not to say that is does not, will not occur. Obviously it is, but not to the whole doom'n'gloom scenario being portrayed.
    Do you even own a 2010 or 2011 Reign X?

  39. #239
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    Ghasp! I just looked on my showroom floor and two of the three 2011 WHITE links on X1's are old links. It is obvious that the new links went into production as the 2011s were being made. So it is certain that some people with 2011 bikes can and will see failures. Giant has new links for these bikes. All owners and dealers should look at their links and get the correct new ones.

    I still have only seen ONE new link broken, which is documented on this thread.
    Last edited by krispy@go-ride.com; 05-24-2011 at 09:46 AM.
    Santa Cruz Bronson 2 27.5/Rockshox Pike/Sram XX1
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  40. #240
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    Of the new links, me too.

    Krispy, long time no hear...how's life mate?

  41. #241
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    It's well documented on here, some of what I have owned. All need be done is for you to click on my icon, and do a search...it's pretty simple stuff.

    Go to the GRX data base if you have one to add your set up, to the already growing lists.


    Quote Originally Posted by nightnerd
    Do you even own a 2010 or 2011 Reign X?

  42. #242
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    Quote Originally Posted by Sim2u
    It's well documented on here, some of what I have owned. All need be done is for you to click on my icon, and do a search...it's pretty simple stuff.

    Go to the GRX data base if you have one to add your set up, to the already growing lists.
    Actually you never posted your bike in the data base that you started. So, do you own a 2010 or 2011 Reign X? If not I'm just wondering how you could have such a strong opinion about this...

  43. #243
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    Quote Originally Posted by nightnerd
    Actually you never posted your bike in the data base that you started. So, do you own a 2010 or 2011 Reign X? If not I'm just wondering how you could have such a strong opinion about this...

    Ha ha ha...I think Bill Maher was right about peeps like yourself. No, I've not posted a pix in THAT data base because in all honesty I was just too lazy because I had posted it everywhere else that was related to the GRX 2010.

    Have a look...!

    But this is not about me as your alluding to with the feeble innuendo of pathetic doubt. If you wish to see my bikes, PM me and I'll give you the link to some of my pics from photobucket.

    BYW, I think you mistake passion for truth an fact, you see...like yourself - currently; there are many trolls who like to try and go fishing. It's a real pain in the f----ing arse and I jut get tired of allthe brand whoring as well as the bashing. So let's try having a factual debate/ discussion without all the childish innuendo, BS etc etc.
    Last edited by Sim2u; 05-24-2011 at 06:17 PM.

  44. #244
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    Now, would you like to apologize for insinuating me to be telling long yarns? Or are you just going to retort with bable?

    I'm a humble chap, so let me start first: I am sincerely sorry for mistyping words due to my phone...sorry, wrong thread. Sorry, for insinuating that your a first class moronic, transient intellectually defunct noob, who mounts his bike before applying his seat! (JK), which was implied by the Bill Maher plug, whom thinks Americans are just dangerously stupid - which of course I do not fully agree with lol.
    Last edited by Sim2u; 05-24-2011 at 06:29 PM.

  45. #245
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    Quote Originally Posted by Sim2u
    Now, would you like to apologize for insinuating me to be telling long yarns? Or are you just going to retort with bable?

    I'm a humble chap, so let me start first: I am sincerely sorry for mistyping words due to my phone...sorry, wrong thread. Sorry, for insinuating that your a first class moronic, transient intellectually defunct noob, who mounts his bike before applying his seat! (JK), which was implied by the Bill Maher plug, whom thinks Americans are just dangerously stupid - which of course I do not fully agree with lol.
    So many words for so little content. I was just asking a simple question. Nevermind.

  46. #246
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    Ha ha ha...you're amusing. You're a birther advocate, aren't you? Troll alert lol!

    Hey...by all means PM me son. Alleviate yourself.

    Let me make even easier for ya hey:
    http://m86.photobucket.com/albums/Si...%20stuff/?o=80

    I've not updated it for a while but there's enough there to wet yourself over.

    So NightNerd, now that your risen to the occasion, what makes you passionate enough to interject with drivel based disassociative commentary? It's very Glen Beck-ish nah, Michelle Bachman like!

    Back on track, thanks for the highjack...what 2011 links breaks are there besides the 1 on here are there?

  47. #247
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    ...?!

  48. #248
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    Holy random babble Batman!

  49. #249
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    Quote Originally Posted by Sim2u

    Let me make even easier for ya hey:
    http://m86.photobucket.com/albums/Si...%20stuff/?o=80
    This is a 2007 Reign X0 not a 2010 or 2011 one. Thank you for your answer.

  50. #250
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    Quote Originally Posted by Sim2u
    Of the new links, me too.

    Krispy, long time no hear...how's life mate?
    To clarify for you, a assume you mean you have not seen any new links break other than one posted here.

    Life is good, i have my 2011 Reign at 26lbs for Super D racing, with a 2.25 stroke shock, knock knock joke Angleset 1.5 deg for a 66 deg head angle and a Revelation RLT. Yes, life is good.
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  51. #251
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    Quote Originally Posted by nightnerd
    This is a 2007 Reign X0 not a 2010 or 2011 one. Thank you for your answer.
    Maybe get the new frame sell it and get something else. The old link was definitely flawed, I don't believe there is any doubt about it. It sounds like the jury is still out on the newer link but if they start failing you'll start to see a lot more traffic in this thread. I have two friends that have both broken their links on their 2010 reign x's. One went through two or three old links in like 8 months before getting an actually redesigned link than broke that one and than finally got a new 2011 frame from giant with the updated link. The other guy broke his 2010 link in 9 months and now has the newer link. Only time will tell how they hold up.

  52. #252
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    Quote Originally Posted by monstertiki
    I have two friends that have both broken their links on their 2010 reign x's. One went through two or three old links in like 8 months before getting an actually redesigned link than broke that one and than finally got a new 2011 frame from giant with the updated link.
    I have read stuff like this a number of times in this thread - I have to wonder, if you have broken multiple links, on the same frame and swingarm, maybe it's an issue with the alignment of the frame or swingarm? When installing a new link on one of these multiple-break frames, does everything fit together smoothly, with no tension on any of the hardware to get it to fit?

    I just find it interesting that we have the above cases, and then riders like me on a 2010 RX frame on the original link, never broken, and I ride the bike hard, in the exact same scenarios, where others have had failed links...something doesn't add up...and I'm not pointing fingers at the rider, I think it still is the frame or swingarm, just maybe not the link?

  53. #253
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    Quote Originally Posted by Haggis
    Holy random babble Batman!
    +1

  54. #254
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    Quote Originally Posted by nightnerd
    This is a 2007 Reign X0 not a 2010 or 2011 one. Thank you for your answer.
    Well, thank you so much for your polite and respectful questioning!

    However NO...that is not a 2007 GRX0, neither is it a new 11 model though! and you obviously can not read very well nor do you know anything about bikes? I mean I've read your other posts and you come across as a noob (which is fine of course) who knows very little about alot, and your questioning me! That's funny. Go back and 'read' the posts and not just selectively nibble like a fox channel anchor over misguided tidbits.

    Look, I'm obviously waisting my time with you on here so this is my last response as I no longer wish to discuss this with you here on this thread. If you wish to question me on the topic at hand in intelligent manner rather than using silly innuendo that even Sarah Palin could artfully side step than fine. Yet any further on your current course then, do not act like a young twit, PM me and keep the off topic banter to the general topic threads.

  55. #255
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    Honestly, with the older link there does appear to be an issue, which is why the link has been honed and refined yet, like you I also think it is a combination of other factors too. Like you both myself and my crew all ride fairly hard and not just on one track, with various gnar gnar scenarios here and there with no broken links...thus far.

    I think you'll find that near future models that will be further refined ad beefed up to a degree. Its only logical, yet as I've said previously, global numbers on this are incredibly small - small! Hence the question, "what people so far with NEW link have had theirs break?"



    Quote Originally Posted by deoreo
    I have read stuff like this a number of times in this thread - I have to wonder, if you have broken multiple links, on the same frame and swingarm, maybe it's an issue with the alignment of the frame or swingarm? When installing a new link on one of these multiple-break frames, does everything fit together smoothly, with no tension on any of the hardware to get it to fit?

    I just find it interesting that we have the above cases, and then riders like me on a 2010 RX frame on the original link, never broken, and I ride the bike hard, in the exact same scenarios, where others have had failed links...something doesn't add up...and I'm not pointing fingers at the rider, I think it still is the frame or swingarm, just maybe not the link?

  56. #256
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    Broken New style link

    I know some people have said they have broken the new style link, I just broke mine today, the link had less then 50 Miles in it. and i broke it climbing a slow speed technical rocky trail.
    I'm still trying to learn my way around the forums here, I'm uploading a Pic of my New Style link broken. I remember someone asking for pic's of the new link broken. if you zoom in on the photo, you can see it broke forward of the beefed up bulge they put in the new one.
    Attached Thumbnails Attached Thumbnails The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-broken-new-link.jpg  


  57. #257
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    Hey Treeroot, thanks for taking the time to properly document the broken link.

    It does indeed look like the new improved link that you have broken.

    You probably are a worst case scenario, with an 800lb spring and a Hammershcmidt. Not that there's anything wrong with your setup.

    Krispy.
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  58. #258
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    Yeah +1 to that!

    Hey thanks Treeroot...thats exactly what I was asking for. Its interesting its snapping along the drive side.

    Yes sir, that is a nice clean snap. Although like krispy, I also noticed that an 800lb spring + the Hammershcmidt may not have been conducive to the situation. Yet in saying that, I think the set up should be fine...with an 800lb spring though, I am just none too sure (?).

    Will keep an eye on this spot in the coming months that without a doubt.

    Sorry to see your link all fanged-up too BTW, nothing is worse than having to walk down the mountain.

  59. #259
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    I thought my spring rate was too soft so i changed the stock from 450 to 550.So i guess that the spring rate has nothing to do with the broken links. Just got my newly designed link but waited for 3 months.I guess i have to sell my bike to a poser biker lol...

  60. #260
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    Broken New style link

    Just wanted to put up a Pic of the Old Link and the New Link. You can see it broke in almost the same spot. I weight 270 Pounds with my riding gear on. with the Riegn X being a 2.98 ratio bike, 800IB spring still give me a 30% sag, and it's perfect for doing what the bike was made for True all mountain riding. i get off my bike when i wipe out not when it looks hard.
    Attached Thumbnails Attached Thumbnails The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-old-new-link.jpg  


  61. #261
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    Great juxtaposing photo and broken in the same place.

    The plot thickens...!

  62. #262
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    Can anyone tell me where can i buy an extra link in the us.My redesigned link came after 3months and i wouldn't want to wait for that long if it breaks again. Giant Philippines told me that i cannot order a spare link.If yes any idea how much is the link?

  63. #263
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    Por 4ª vez bieleta rota.

    Mañana fotos.
    Attached Thumbnails Attached Thumbnails The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-4%AA-bieleta-rota.jpg  


  64. #264
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    Why Giant can not recall all Reign X ?

  65. #265
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    Four links broken by valetropic, two of them redesigned...

    GIANT sucks big time.

  66. #266
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    Oh wow...that's such a constructive comment! I'll go to the Trek forum now, the haters there have so much more intelligent fodder.

    Now globally, how many is that tallied up to now.

  67. #267
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    Quote Originally Posted by Sim2u View Post
    Oh wow...that's such a constructive comment! I'll go to the Trek forum now, the haters there have so much more intelligent fodder.

    Now globally, how many is that tallied up to now.
    Almost as constructive as mine...

    And i'm not a 'hater'. In fact, i have a Giant ReignX,

    Ciao.

  68. #268
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    Just ordered a 2010 Reign X2. Doh! Should have read this first. I'm assuming as a precaution I should just ask a dealer for the revised link and fit it straight away?

  69. #269
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    No, not every link breaks. Just ride And don't try do everything to break it... you may get hurt ;>
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  70. #270
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    I haven't broken my 2010 Reign X and I'm pretty husky and big boned!

  71. #271
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    Both the older model and my newer model have been fine so far.

    I actually "did" think that I had broken mine just recently when I felt a rather big twang! Looking down though and it was just a fanged up Sram power-link that perhaps saw the wrong side of a naff looking rock. Presume so at any rate, as I did get a little gracious with the landing off a platform onto some rocky gnar section that almost made me wet the pants...

    Put on a new Sram linky and all was smiles...tough little buggers they are.

  72. #272
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    i too have just broken my second (and new designed) lower link although it has lasted a year before it snapped, whereas the original only lasted 3 months. Not had any problems regarding warranty from Giant UK, and my new link will be with me next week. Did ask my lbs to ask the question"can a reign linkage fit the reign x, if i remove the iscg mount ". The answer was the reign has a shorter linkage than the reign x . I assume therefore that it would cause more trouble than its worth. My lbs also mentioned that they know of a man who could possibly mill said link without the allowance of the iscg mount and that this might be an alternative if the link breaks again. will keep you posted

  73. #273
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    Quote Originally Posted by hobbz View Post
    My lbs also mentioned that they know of a man who could possibly mill said link without the allowance of the iscg mount and that this might be an alternative if the link breaks again. will keep you posted
    That would be a huge ask to CNC a one-off link. (Aren't they forged anyway?).
    Shame on Giant, who have the responsilibility but not the gumption.

  74. #274
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    [QUOTE=hobbz;8158599]i too have just broken my second (and new designed) lower link although it has lasted a year before it snapped, whereas the original only lasted 3 months.

    Man, every new post with information about the new design breaking makes the situation seem more and more hopeless. I'm supper bummed.

    You said that the new link lasted a whole year. How is that possible? I thought the new design came out in October of last year, thus, it hasn’t been a full year yet right?

    Regarding the broken link, did Giant ask you to send them the broken new design to analyze and review the issue? If Giant did this, it might indicate that they are in the process of redesigning another new link to replace the new, but once more defective link. If this were the case, I would once again have some hope to cling to that one day my 2010 Reign X will be as strong as any other bike on the market.

    As pissed off as I am at Giant, I am still absolutely sure that if they actually try, they can develop a design that will fit our current Reigns X frames and be unbreakable.

  75. #275
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    i broke the original link in june of last year and got a new one 2-3 weeks later from Giant Holland.which is where the next one is coming from. In answer to your question regarding them asking to look at it, the is no because i think they are aware that it is still an issue with both old and new linkages. When i was talking with the owner of my lbs i suggested that maybe Giant could rotate the iscg lugs thus being able to produce a link that has no extra milling ie- like the Faith or the Glory and seeing as most bike companies now offer custom chain guides this wouldn't be such a great problem

  76. #276
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    Broke my 2nd link (original version) yesterday. Luckily I had the new version allready waiting. Still frustrating though, 1st one broke last August




  77. #277
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    New Design Sucks

    I broke the new designed lower link today right in the same spot that all other links have broken in. This would be broken lower link number 4 for me (3 old and 1 new designs). I weigh 170 lbs. On this particular link, I have never done any “light free ride” or anything even remotely extreme. I could have easily done all the riding I did on this link on a hard tail (just to give you perspective). I broke the new designed link while riding on a mellow, relatively flat winding single track. Literally, all of the riders I past on this trail were riding short travel XC bikes or hard tails. I was costing down a section of the trail with a long, left sweeping turn with small rocks scattered about. No rocks were big enough to give any special attention to though. When I came out of the turn I begin pedaling and felt the all too familiar sensation that my chain stays were made of rope. Sure enough, this mellow, family trail was too much for my mighty, 6.7 inch Reign X1 to handle. Some people have claimed that the new link is stronger than the old ones. However, I would disagree. It can only be equally strong at best. In fact, one of the old designs I had lasted even longer than this new design did. If you are a serious rider, riding a post 2010 Reign X with a new designed link, then it is not a question of will your lower link break, but rather it is a question of when will you lower linkage break.

  78. #278
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    I have allready started looking for a new frame, I figured when my new version breaks I'll have to convince the wife why I am buying a new frame

  79. #279
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    Need New Frame

    Quote Originally Posted by simple78 View Post
    I have allready started looking for a new frame, I figured when my new version breaks I'll have to convince the wife why I am buying a new frame
    Ya man, I looking for a new frame as well. It sucks because I absolutely love how the Reign X rides. It was the best riding bike I've ever had. However, I go on some epic rides, deep in to the wilderness. I can't have a bike that I can't trust to get me home. I want to find a frame that will be compatible with all my current Reign X components. That means having a tapered head tube, 12mm through axle and have any where from 5 to 6 inches of travel. The toughest part is finding a frame with a 12mm through axle. Does any one have any suggestions for a similar bike under these criterion?

  80. #280
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    Last edited by CasinoKiD; 07-05-2011 at 12:52 PM.

  81. #281
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    Quote Originally Posted by CasinoKiD View Post
    Ok I have kept quiet long enough. I started this topic to try and get Giants attention on their problem with the design of their lower links on the 2010 Giant Reign X (and now 2011's experiencing the same thing). There are 7 of us here in Vegas that bought the Reign X. We posted on their Facebook page called them numerous times and complained to our bike shop. Their Facebook page is actually what got their attention. They made us a deal. if we broke one of the replacement links they were giving us that the 7 of us would get brand new 2011 giant reign X's. So we took the bikes out on the trail and rode them as we usually do and what do you know we snapped a new designed link. In January all 7 of us were given new bikes. No BS'ing. I got the new bike and was so stoked about it that I ordered a new Fox 180 talas w/ Kashima coating. Actually 3 of us did...Before we had a chance to ride them someone posted a broken gold link. So me and 3 others decided to sell our brand new Reigns and be done with them. They gave us the bikes in hopes of keeping our mouths shut but after getting email notifications of everyone here that keeps posting broken links I decided to let you guys know...I cant give you contact names or phone numbers but I can say facebook is your friend!

    Holy thickened plot Batman! How does this happen in the land of lawyers?

  82. #282
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    ive had 2 old and one new link snap ,and if this one goes i may just get a friend to mill me a new link without the iscg catered for and remove said mount with a grinder, i know it'll void the warranty but i like the way the bike rides and therefore a lesser of two evils

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    I just picked up my new 2011 Reign X1 this afternoon so I will be interested to see what happens.
    For the record I was well aware of this thread prior to dropping the cash but as I really like the Reign, already have a Trance X1 and like the Maestro system, and quite simply the value for money that Giant offers is second to none so I decided to pay my money and take my chances.

    HOWEVER
    I get about 5km from the shop when they ring me.
    I was told they forgot to tell me when I picked the bike up that as they were assembling the bike they noticed a bit of "Play" and a "Clonk" in the rear linkage down by the bottom shock mount so they rang Giant.
    I was told that Giant was sending a kit to fix the problem and they would call me when it came in and swap it over.
    Now I'm thinking this is BS, I have had the bike now for 4 hours and checked everything and ridden it a couple of km, there is no "Play" or "clonk" any where that I can see, hear or feel.
    I'm no noob, I know bikes and once I have one it never sees the inside of the LBS again as I do ALL my own work.

    Is it possible that the LBS knew of the issue and that Giant have a new linkage coming that was not fitted at the factory, but the LBS did not want to loose the sale and assumed I didn't know of the problem?
    It just seemed really odd to get that call.

  85. #285
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    i was pretty disappointed to hear that people have broken the new link, after i built my dream bike up from a 2011 giant reign x0 frame. i decided to go talk to giant directly. i spoke with the person in charge of warranty's for BC and she said there hasn't been a case of a new designed link breaking in BC, as well she told me to go through my LBS and she would send me a spare link to have with me to ease my mind in case i did break my link. also she said there would be a 3rd generation link available when the 2012's come out.
    still not super stoked with this problem, but this to me is a little good news.
    im really liking the bike and have been throwing alot at it, and the x0 has handled the task.

  86. #286
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    Quote Originally Posted by jeffgre_6163 View Post
    I just picked up my new 2011 Reign X1 this afternoon so I will be interested to see what happens.
    For the record I was well aware of this thread prior to dropping the cash but as I really like the Reign, already have a Trance X1 and like the Maestro system, and quite simply the value for money that Giant offers is second to none so I decided to pay my money and take my chances.

    HOWEVER
    I get about 5km from the shop when they ring me.
    I was told they forgot to tell me when I picked the bike up that as they were assembling the bike they noticed a bit of "Play" and a "Clonk" in the rear linkage down by the bottom shock mount so they rang Giant.
    I was told that Giant was sending a kit to fix the problem and they would call me when it came in and swap it over.
    Now I'm thinking this is BS, I have had the bike now for 4 hours and checked everything and ridden it a couple of km, there is no "Play" or "clonk" any where that I can see, hear or feel.
    I'm no noob, I know bikes and once I have one it never sees the inside of the LBS again as I do ALL my own work.

    Is it possible that the LBS knew of the issue and that Giant have a new linkage coming that was not fitted at the factory, but the LBS did not want to loose the sale and assumed I didn't know of the problem?
    It just seemed really odd to get that call.

    its quite easy to tell if you have an old link on there...look at the picture about 6 posts up.
    the new link is the one on the left.
    if you have the old one and it comes back with the new one, i'd say you've got some pretty hard evidence of your LBS BS'ing you.

  87. #287
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    Quote Originally Posted by jeffgre_6163 View Post
    Is it possible that the LBS knew of the issue and that Giant have a new linkage coming that was not fitted at the factory, but the LBS did not want to loose the sale and assumed I didn't know of the problem?
    It just seemed really odd to get that call.
    Yup I'm pretty sure that's what happened. Many of the 2011 Giant Reign X's came with the original 2010 designed lower link. How do I know this? Because I convinced my brother to buy a 2011 Reign X, thinking that giant would have made it a top priority to fix the defect for 2011. However, when I examined his new 2011 Reign X I noticed that it had the same old design as found on my 10 Reign X. And true to form the lower link on his 11 Reign x broke shortly after.

    This sucks and that's not right on Giants part, but good news, Giant's developing a new link to fix the defect. It took them long enough, but the problem is finally solved!!
    My enthusiasm was dampened considerably when I broke the newly design link that I recently installed on my bike. My brother has not broken his new link yet but he has only ridden it a few times.

    I am convinced that both new and old designs break from fatigue, not stress. In other words, you will not go out and break your new link on the first 10 rides. However, the longer you ride it the greater the chance of breaking it. I ride fast and frequently. On average the four separate links that I've owned and broken (including one new design) have lasted about 20, 15+ mile rides.

    I believe that this is why Giant has not been able to catch the problem. They just aren't field testing the link long enough to discover the problem.

    What your bike shop is doing is understandable. Like me, they expected that a company like Giant would be capable and sensible enough to fix the problem on their 2011 Reign X’s. I’m sure they were quite shocked to find out the truth. They probably figured that it would be still be alright to sell you the bike as long as they provided you with a free upgrade to the new design. However, I’m guessing that they are not aware that the new design is breaking as well. If they are aware of this, then that is pretty messed up of them not to tell you.

    Let me say, you’ve got balls of steel to buy this bike. I hope your lower link doesn’t meet the same fate as mine have.

    Enjoy the new ride!!

  88. #288
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    Quote Originally Posted by murrdogg11 View Post
    also she said there would be a 3rd generation link available when the 2012's come out.
    Just read this.
    Thank you so much for posting this!!!!
    This was the big question on my mind that I have not been able to answer. I wasn't sure if giant would try to re-design the re-designed link, but it sounds like they are aware of the issue and are working on another solution.

    I now once more have hope that one day my Reign X will be normal like all the other kids.

  89. #289
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    I have been following this thread recently and was aware of the first link's problem before getting the frame. The problem with the redesigned link was until recently limited to one case. It now sound like there is more of them breaking.

    As a new Reign X owner, I am interested in knowing who's lower link(original or re-designed) is holding up and for how long.

  90. #290
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    My original 2010 link is fine and I've been using my bike for general trails, jumps, as well as shuttle runs and downhill races. No sign of any problems yet although I'm a lightweight at around 64kg geared up.

  91. #291
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    Mine just went

    My 2011 lower link just snapped - drivetrain side. I purchased the bike in October 2010. Warranty is no issue, but I'm asking if there are any redesigned links for 2012 that can be provided and whether I can order spare links to hedge against future breaks. I'll let you guys know what the story is.

    Aside from this inconvenience, I adore this bike - best riding bike I've ever owned, and that includes Foes, Titus and others.

  92. #292
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    I actually don't know whether my links are new or old (2010 or 2011) - I purchased in October of last year, so perhaps it is likely that I had an early production run with the old link. I have my LBS looking into it. I'm in the Philadelphia area.

  93. #293
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    The link on the left is the newer one"2011", 2010 version is the other. You can see where they added some material to it. problem is they dont break in that area


  94. #294
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    Many posts back, I had already mentioned that a newer link is already being designed. Has been for a time but it's not an easy task. If the past 2 links have failed - even if global numbers are seriously small on this; then the 3rd gen link must be dead on bomb proof...wouldn't you think!?

    For this reason time and timing is perhaps less of a factor than getting it right. At least, that's my understanding of it. Less frazzled peeps and more happy happy joy joy trail time.




    Quote Originally Posted by TwoWheelKing View Post
    Just read this.
    Thank you so much for posting this!!!!
    This was the big question on my mind that I have not been able to answer. I wasn't sure if giant would try to re-design the re-designed link, but it sounds like they are aware of the issue and are working on another solution.

    I now once more have hope that one day my Reign X will be normal like all the other kids.

  95. #295
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    It's been 10 days and my LBS still can't get a hold of Giant - not a peep. I'm getting a little ancy. Isn't 10 days sufficient time to respond to a warranty inquiry?

  96. #296
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    If your lbs is a giant dealer, they should have a direct number to their giant rep. Try calling giant yourself

  97. #297
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    Fortunately I just got word yesterday that the new link is on its way. I've asked my LBS to confirm that it is the newest model and to find out whether I can buy a spare. We'll see. Look forward to getting back on the horse.

  98. #298
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    so is this just a problem with the reigns or am i going to have this happen on my 2011 faith?

  99. #299
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    Quote Originally Posted by kfitz View Post
    so is this just a problem with the reigns or am i going to have this happen on my 2011 faith?
    So far just the 2010/11 reign x's are affected.

  100. #300
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    Got a 2011 RX0 frame set on the way due to a warranty replacement. I really hope it comes with an updated link, or at a min. a spare one. Ill keep my fingers crossed and keep y'all posted.
    Ride it like you Stole it

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