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  1. #101
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    Ahhh, phew!

    I just broke mine and thought I was totally screwed



    Has anyone broken one of the new ones?

  2. #102
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    The new design also breaks

    The new design also breaks.

    I am very angry with GIANT

    I just broke my lower arm reign x3 2010 (new design) today. Xc ride a fairly smooth track. I was riding along and suddenly felt very soft suspension.
    Attached Thumbnails Attached Thumbnails The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-3-link.jpg  

    The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-01102010-012-.jpg  

    The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-01102010-011-.jpg  

    Last edited by valetropic; 10-03-2010 at 02:59 AM.

  3. #103
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    I was afraid of that. I ride mine hard as hell and it has not broken yet. Hope it doesnt break on me tomorrow. Going on an epic 24 miler in the MIDDLE OF NOWHERE.

  4. #104
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    Quote Originally Posted by valetropic
    El nuevo diseño también se rompe .

    Estoy muy enojado con GIGANTE

    Sólo me rompió el brazo inferior de mi reinado x3 2010 ( nuevo diseño ) hoy en día. Montar una pista de xc bastante suave . Estaba pedaleando a lo largo y , de repente, la suspensión sentí muy suave.
    Translated:
    I am very angry with GIANT

    I just broke my lower arm reign x3 2010 (new design) today. Xc ride a fairly smooth track. I was riding along and suddenly felt very soft suspension.

  5. #105
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    Here we go again...

  6. #106
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    Wow. I thought it was just the Reign XOs that were having the problem
    "When God made me he must not have been paying much attention because I came out wrong...just plain wrong!"
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  7. #107
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    Yesterday for the third time, my prized giant has left me lying in the middle of a tourist route with my friends, we had traveled 150 km drive to make a circular route of 40 km.por bike a beautiful place.

    the only thing my dealer tells me is that every time it breaks, it changed under warranty, but I think this problem goes beyond, for damages of not knowing when you're staying in the left half of the mountain. GIANT should change these frameworks, and not hide the problem because it does not answer to my multiple emails.

  8. #108
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    Cool-blue Rhythm

    Quote Originally Posted by valetropic
    Yesterday for the third time, my prized giant has left me lying in the middle of a tourist route with my friends, we had traveled 150 km drive to make a circular route of 40 km.por bike a beautiful place.

    the only thing my dealer tells me is that every time it breaks, it changed under warranty, but I think this problem goes beyond, for damages of not knowing when you're staying in the left half of the mountain. GIANT should change these frameworks, and not hide the problem because it does not answer to my multiple emails.
    Totally agree !!

  9. #109
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    Quote Originally Posted by valetropic
    Yesterday for the third time, my prized giant has left me lying in the middle of a tourist route with my friends, we had traveled 150 km drive to make a circular route of 40 km.por bike a beautiful place.

    the only thing my dealer tells me is that every time it breaks, it changed under warranty, but I think this problem goes beyond, for damages of not knowing when you're staying in the left half of the mountain. GIANT should change these frameworks, and not hide the problem because it does not answer to my multiple emails.
    That happened to me a few months ago. I went on a trip to Brianhead and the link snapped on the first day. That weekend sucked!

  10. #110
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    In Spain many cases are appearing.


    http://www.foromtb.com/showthread.php?t=654974
    Attached Thumbnails Attached Thumbnails The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-05102010437-2.jpg  

    The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-05102010439-2.jpg  

    The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-05102010440-2.jpg  

    The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-05102010441-2.jpg  

    The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-05102010442-2.jpg  


  11. #111
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    It makes me sick thinking about it. Probably the most expensive bike I ever purchased and it ended up being a lemon!

  12. #112
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    If the new links are truly breaking then Giant needs to step up and recall these frames and give us our money back. Its a bummer because I love my RX. My link is still in one piece. my original did not break nor has the updated one. Yet.

  13. #113
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    Well it's only just the one new link that has broken, and Giant had him send it in to analyze...
    Quote Originally Posted by the_owl
    Everytime you ride in mud, god kills a kitten.

  14. #114
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  15. #115
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    i think it is also dependant of rider's weight?
    whats your weight? above 70kg?

  16. #116
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    I weigh 90 kg., so I bought this bike stronger than others.

    Regards,

  17. #117
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    they probably deisgned the frame for asian people who weighs less than 70kg

  18. #118
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    Quote Originally Posted by Hydesg
    they probably deisgned the frame for asian people who weighs less than 70kg
    Lousy thinking you have there, bro!
    If they designed it only for asian people, why they sell this model to non-asian countries? Do you think Giant must put sticker on frame that says "this frame is only for asian people"
    What's the problem here was the design, and most probably they never do several rigid tests of this link, before they mass produce and release it.

  19. #119
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    i was just being a little sarcastic.

  20. #120
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    I'm wondering if that link would hold up better if it were cnc machined instead of forged and welded. If it becomes an issue for me.. which it has not yet. I would consider taking the link to a machine shop to have one made.

  21. #121
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    Quote Originally Posted by sofarider1
    I'm wondering if that link would hold up better if it were cnc machined instead of forged and welded. If it becomes an issue for me.. which it has not yet. I would consider taking the link to a machine shop to have one made.
    Really depends on the metal they are using. In the best situation, forging can be effective in making metal stronger in some directions. Especially cold forging. Of course the opposite is often true as well. Fatigue is often different from ultimate strength as well.

    I wonder if many people would be interested in CNC'd links? I could probably model it up in an evening if I had one to work with (sans bearings). Hint..Hint...Krispy If I had a whole bike as well I could probably design one stronger in a couple evenings. Of course it would probably be $100-150 each if I sold them. It would be very helpful to know the material they are using beforehand as well. A quick hardness test on the new link would tell us for sure. Then we would know if we had a high probability of making it a lot stronger. There are several options that are better for fatigue then 6061 and a few better then 7075.

    Since I'm still on a '07 frame I would need some interest to make this worth the time. I guess we'll see if anyone else has a failure of a new link.

  22. #122
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    I have an extra of the old version as a back up. My LBS replaced the old one and let me keep it. I highly doubt that the link will break on me as I am in the lightweight "asian" category. I would consider sending it to you as long as I get it back with a "discount" on a cnc'd one.

  23. #123
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    im definitely interested in the cnced version.

    Sofarider1, how heavy do you weigh?

  24. #124
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    Saw this posted somewhere in this thread and this is where this evil lies It's a fvcking AM/Light FR bike for christ sake, loosing a few grams on the link is not going to help anyone go faster or climb better, but obviously Giant is listening to it's customers and trying to drop weight in stupid places instead of using common sense and good engineering.

    I mean seriously, just look at that link, it anemic as hell, how could anyone expect that little bit of material to hold up to the stresses put on it? As to those wondering why it's breaking on climbs, just consider what the suspension does under load while heavy pedaling - the suspension tries to resist pedaling input, not nearly as bad as the old NRS, but basically does the same thing which is why they pedal/climb so well.

    Did the previous Reigns have ISG tabs? I have to wonder, because that's the only area I see these links breaking at - where the material is removed to accommodate the ISG tab.

    How much do the new links weigh compared to the old?
    One day your life will flash before your eyes, will it be worth watching??

  25. #125
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    I weigh 155 so probably 165 with gear.

  26. #126
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    Broke mine today riding uphill on tarmac - luckily it was a few moments just before entering the trail..
    I'm about 88kgs all geared up, on size medium.
    Wish me luck dealing with the Greek importer. I'm still waiting for the spare derailleur hanger I ordered 10 months ago.

  27. #127
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    in glory 2010 or 2011 have this problem too?

  28. #128
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    Smile Reign X broken Link Why it is broken ?

    Hello friends
    I have investigated the subject for my case after i broke 2 links and i found
    Why it is broken ?
    I found that the front Derailleur gives a hit to the link and broken him in the situation of Rear Shocks press to the maximom.
    The front Derailleur need to adjust more higher in then it will not give strikes to the link
    In order to examine if you have the problem ? Please will withdraw the air from Rear Shocks and press down the bicycle and examine if the front Derailleur touching to the Link ..if yes adjust the front Derailleur more higher until it will not touch to the link
    I hope that will help at least to several of friends here.

    Moshe Ashkenazi
    Attached Thumbnails Attached Thumbnails The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-regin-x.jpg  

    Last edited by mosheas; 10-26-2010 at 12:19 AM.

  29. #129
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    While the front derailleur may be able to hit if not adjusted properly, many if not most of the people with this issue have their front derailleur properly adjusted high enough. I hope you now have the new link and this never happens for you again, but the cause is not that.

    BTW - I've never seen an issue with the Glory or any other Giant bike with this type of link. Each design is different. My '10 Glory has been solid. I'm pretty sure this is specific to the Reign X.

  30. #130
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    Reign X broken Link

    This does not exist in the trance X or Glory or other giant due to that even that the front Derailleur is adjust lower that not touching to the Link then is never broken

  31. #131
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    hard to believe the derailer would be stronger than the suspension link???
    Quote Originally Posted by the_owl
    Everytime you ride in mud, god kills a kitten.

  32. #132
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    While I agree that your derailleur was set too low, I don't agree that it is the main cause for the failure. I know too many people who properly adjusted their derailleur not to hit, and yet still broke the link. When my '07 RX had the derailleur set too low the link would move it off alignment on impact. This occurred several times before I bothered to check why and fix it. The link never got any visible damage but was bashing the crap out of the derailleur.

    The '10 design was flawed and Giant has designed and delivered a stronger replacement. If you were right they would have instead issued a statement about proper front derailleur adjustment. Hopefully the one failure of the new link is the only one we see.

    That said, I hope all owners of all suspension bikes would hear what your saying and properly adjust the FD. Aligning with the chainring is just one step in proper adjustment on the frame.

  33. #133
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    I just saw my second reign x link break on a friends 3 month old 2010 reign x1 just yesterday on a supposedly new link. imho the reign is an awesome riding bike, but as great as the reign x is, its a shame that it is so flawed with this link issue. I also have another friend who has a chip in his link on his reign x0 from what looks like the derailleur bracket making contact with the top of his link. Sooner or later someone is going to get seriously injured due to a link breaking and giant is going to end up getting sued.

  34. #134
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    Quote Originally Posted by alebbarros
    in glory 2010 or 2011 have this problem too?
    Not mine (2010), and I'm 210 and ride it pretty hard...

  35. #135
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    Well I broke another link. That would be 2 in the three months I've had my X1. I am beginning to think that giant should do some thing like exchange frames for new redesigned ones. Perhaps ones that don't break in the same spot for everyone.

    I was thinking. If the frame didnt have the top hole for the iscg tab and it had just the top of the BB tube right there there would be no need to have the link machined out. The bike would still work the same but then there would not be a need to machine out half of the link. And you would still have 2 places to attach the Anti Rotation Screws for the Chain guide.

  36. #136
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    Quote Originally Posted by Thomaswildchild
    Well I broke another link. That would be 2 in the three months I've had my X1. I am beginning to think that giant should do some thing like exchange frames for new redesigned ones. Perhaps ones that don't break in the same spot for everyone.

    I was thinking. If the frame didnt have the top hole for the iscg tab and it had just the top of the BB tube right there there would be no need to have the link machined out. The bike would still work the same but then there would not be a need to machine out half of the link. And you would still have 2 places to attach the Anti Rotation Screws for the Chain guide.
    Read this thread unless you broke the redesigned version that every Giant dealer should be swapping out for their owners free of charge. If you just broke a replacement for your old one then go get the new design installed ASAP. And since you are on it, by all means make sure that your front derailleur doesn't touch the link in any front gear position and with the shock completely compressed as hard as possible with no air in it.

  37. #137
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    I was wondering the same thing...are the recent broken links the new design?

  38. #138
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    Who is the fatphreehealer guy? I don't think he even owns a 2010 RX. Though, I bet he dreams about it every night and wishes with all his might he could go back in time and buy his friend's with the mind blowing custom tuned rear shock and the kung-fu grip.

  39. #139
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    Yes, I have the indestructible, but tank like '07 RX. I do wish I had the '10, you know I do Bags, but it would have been a pain to convert my rear wheels to work. You didn't offer me the kung-fu grip option, that might have swayed me

  40. #140
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    I've broken 3 of the 2010 lower links on my X and each time I’ve broken them it's been from pedaling forces. The most recent one I broke happened while I was trying to climb up a steep slope with large stair step rocks. When my rear wheel made contact with the rock, I applied pedal force to clear over it and this is when the right side of the wish bone lower link broke (right where everyone else’s does). Unfortunately I was 12 miles deep on an out and back ride so I had little option but to chance riding all the way back on the half way broken link. It held the entire 12 miles. In all three incidents of breaking the link, the left side has never fractured along with the right, resulting in me crashing or having to walk back. My advice is when your way out on a ride by yourself and you come to a section of trail that requires a lot of hard, torquey pedaling forces, just walk. It is not worth breaking your lower link just to clear one short section of trail. However, if you do break your link, just go ahead and ride the thing back, the left side is strong and should hold. In fact, I once broke my link at Winter Park, Colorado (while pedaling) and proceeded to do 3 more lift access runs with rocks, roots, and jumps; all on a broken link.

    I am currently waiting on my first 2011 link and have high expectations that I will be able to forget about my lower link forever.
    However, if the 2011 link is breakable, I will definitely find out about it firsthand.

    My brother bought the 2011 Reign X, so I will keep you posted on how my new link works and how his link works (on the 2011 frame).

  41. #141
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    Quote Originally Posted by CasinoKiD
    I was wondering the same thing...are the recent broken links the new design?
    If, also breaks the new design.

    Giant should change the frames. but the Reing X 2011 is identical
    Attached Thumbnails Attached Thumbnails The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-05102010442-2.jpg  

    The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-05102010439-2.jpg  


  42. #142
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    Anyone else here from Australia? Giant Australia are still giving me the cold shoulder about this issue.

  43. #143
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    one more from Italy....




  44. #144
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    guys, what Moshe says makes total sense if you look at what he says and pictures again,

    i went through this thread and all the linkages are broken on their right side [derailleur side]

    so.. why not atleast check again about what he says? it makes total sense.

    when the linkage fully compresses, its not that the derailleur has to be stronger than the link, each time it hits the link its "eats" another bite from it, making it weaker at the same spot until it just breaks.
    14' Canfield Jedi - The fast just got faster!
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  45. #145
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    had this break after having built the SLX crank with bash for which I moved the derailleur ... probably little that was used for contact

    the fracture occurred in a race

  46. #146
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    The derailleur may hit the link but that is not what snaps them, I was running a Hammerschmidt(no front Derailleur) and broke three links with that setup. They snap under load when climbing...Look at the very first post, we talked about it then. Giant just needs to give everyone a new frame and take this P.O.S. back! Giant sent out a new link just before Interbike, it seams like a Band-Aid so we would not say anything about it at the event. I Love the way the bike rides when it works but I can tell you this much, I will never buy another Giant after this experience!
    Last edited by kiwanoron; 11-04-2010 at 10:51 PM.

  47. #147
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    I also broke 3 links. I let the air out of the shock and compressed the bike fully. The front derailleur never touched the lower link. It's obvious the break has to do with the weak area of the link where they cut out some of the material. All three of my breaks were also under high torque situations.

  48. #148
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    Fabione-, ¿Is the new enhanced?
    Attached Thumbnails Attached Thumbnails The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-p1000787i.jpg  


  49. #149
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    No: the "original"

  50. #150
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    Quote Originally Posted by Fabione-
    No: the "original"

    of your photo is not the original,

    this if it is original.

    a greeting.
    Attached Thumbnails Attached Thumbnails The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.-biela.jpg  


  51. #151
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    is very important to know if it's new that you have been broken to you, because they say that the only Giant who has broken into the world is mine.

  52. #152
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    Just noticed the 2010 link I replaced has a crack in it. That's 3 broken links for me in less than one year. Hoping the new design holds. I'm the only one in my riding group who carries a spare link in their backpack...

  53. #153
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    Quote Originally Posted by valetropic
    of your photo is not the original,

    this if it is original.

    a greeting.
    My link broken is the original mounted on frame by Giant.

    My frame is the first frame arrived in Italy in december '09

  54. #154
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    One of the guys I ride with that ownes 2010 Reign X talked to an attorney yesterday about the 2010 Giant Reign X. He is Meeting with him again in a week. Quote from this rider "Who wants to be part of a Class Action Law Suit. Let me know I'm Fed up with Giant and there BS."
    * Send an email back to me if you want more info, I will forward your email. Maybe this will get Giant to fix the problem?
    ~Ron - kiwanoron@hotmail.com

  55. #155
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    Don't get me wrong, I think Giant is blowing it big time, but IMHO tell that person to sell his bike and move on with his life. That's a perfect example of what's wrong with society. We could have way better trails and products if we were willing to risk a few bad ones to help us learn what's good. What's his loss, a few grand? The Lawyer will take more then that and I'm sure he had some fun rides on the bike so it's not like he got nothing for his money. Lawyers suck! Just put your money elsewhere. Many bike companies have made mistakes like this over the years and most learn and go on to make great products unless they get sued and decide the business doesn't make sense.

  56. #156
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    hello kiwanoron, do not fully understand the translation, but I agree with you, I too am angry with GIANT.

  57. #157
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    I would sell my 2010 Reign X TODAY! I just don’t want to sell someone a LEMON, since the new redesigned links are breaking I would feel bad selling a bike that is going to break on next owner. I would hate for someone else to end up with the same problem I have...We all spend hard earned money on our bikes and Giant is not doing anything to make things better! I would gladly trade my Reign X in on a Reign. I just want a bike that I can ride around the trail and not worry about when it is going to break again and how far I am going to have to walk back to the car!!!

  58. #158
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    Giant listen:
    -recall our's frames
    -cuts the upper wing
    -manufactures and assembles a free download link like this that I made with Photoshop


  59. #159
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    Begs the question: would a regular Reign link fit?

  60. #160
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    Quote Originally Posted by Haggis
    Begs the question: would a regular Reign link fit?
    I was thinking the same, and maybe it is the "fix it yourself" solution...

  61. #161
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    Quote Originally Posted by Haggis
    Begs the question: would a regular Reign link fit?
    No it's only my "dream of a solution to the problem" ....make with photoshop

  62. #162
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    Quote Originally Posted by Fabione-
    No it's only my "dream of a solution to the problem" ....make with photoshop
    you are right! This is the best solution!!!!

  63. #163
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    Quote Originally Posted by LyNx
    Did the previous Reigns have ISG tabs? I have to wonder, because that's the only area I see these links breaking at - where the material is removed to accommodate the ISG tab.
    YES the older frames DO have the ISCG tabs. So that means that it has nothing to do with the tabs. This link is different from the older frames so there is no relevance.
    Ride it like you Stole it

  64. #164
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    Antem recall http://velonews.competitor.com/2010/...m-29ers_149381

    but why don' t recall Reign X too ?

    Giant do it

  65. #165
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    Link above not working for me, but here's a working link.

    http://www.cpsc.gov/cpscpub/prerel/prhtml11/11038.html

    "Giant Recalls Anthem X 29er Bicycles Due to Fall Hazard

    WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

    Name of Product: 2011 Model Year Anthem Giant Bicycles

    Units: About 370

    Importer: Giant Bicycle Inc., of Newbury Park, Calif.

    Manufacturer: Giant Manufacturing Co. Ltd., of Taiwan

    Hazard: The frame can crack at the junction of the seat post and top tube, posing a fall hazard to riders.

    Incidents/Injuries: None reported.

    Description: This recall involves 2011 model year Giant Anthem X 29er 1, 2 and 3 model bicycles. The bicycles were sold in small, medium and large. “Giant” and the model name are printed on the bicycle.

    Sold by: Authorized Giant Bicycle dealers nationwide during August 2010 for between $2,200 and $3,500.

    Manufactured in: Taiwan

    Remedy: Consumers should immediately stop riding the recalled bicycles and contact any authorized Giant Bicycle dealer for a free inspection and repair.

    Consumer Contact: For additional information, contact Giant Bicycle toll-free at (866) 458-2555 between 9 a.m. and 4 p.m. PT Monday through Friday or visit the firm’s website at www.giant-bicycles.com"

  66. #166
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    2010 Reign x1. Same thing just happened to my bike as in the video illustrating the broken link on youtube. Headed to the dealer tomorrow, hopefully all goes well for my bike as it is less than 6 weeks old.

  67. #167
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    Quote Originally Posted by mboland
    2010 Reign x1. Same thing just happened to my bike as in the video illustrating the broken link on youtube. Headed to the dealer tomorrow, hopefully all goes well for my bike as it is less than 6 weeks old.
    Got a link to the YouTube video?

  68. #168
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    It was on the first page of the thread but here it is anyway.

    http://www.youtube.com/watch?v=2Xg5DnlLV_A

  69. #169
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    Guess What, I broke my link too.

    Total of 30 rides ranging from 10-30 miles of AM riding. Never any bike park use. Broke like all the others where the cut-out for the ISCG tabs are. I hope I get the revised link as I'm sure it is a manufacture defect. My question is: Why am I not on the Giant test team? If they are giving bikes to people that can't break one, and I break one in a couple of months, how are their testers worthy of the position that they are in. I'm not angry as I know that Giant has the best customer service in the industry and stand behind their products more than any other company out there, but I am a little concerned about how they are testing these bikes.

  70. #170
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    If they stand behind their products so much why are they being so cagey on this issue and refusing to release any sort of acknowledgement? It's all hush hush, oh here are some new redesigned links (according to my last conversation with Giant Australia, they don't exist) but we won't say anything publicly... or in Giant Australia's case they just don't respond to my emails, ever, no matter what they're about.
    FFS. Basically, this is ******** and my link isn't even broken - I just want a spare and to be able to sell the bike with a good conscience if I need to!

  71. #171
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    Quote Originally Posted by Warfare
    I just want a spare and to be able to sell the bike with a good conscience if I need to!
    I would just be trying to get my hands one for my own safety, you never know when and what the situation might be when it does break. Just go to whatever LBS for Giant and show them this thread, pictures, as well as the video that's on here, then they won't be able to deny that there is something obviously wrong.

  72. #172
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    At this point every Giant dealer knows of the failure. If you own a Reign X regardless if your link is broken are not you are entitled to a new redesigned link. I purchased one of the last RX frames available in the US in Sept and they gave me a new link no questions asked. Just go to your Giant dealer and they are supposed to get you a new link.

  73. #173
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    Reign X, 2010

    Only found this forum after buying the bike 2 months ago and breaking the lower linkage a week ago, not a happy bunny.

    Reign X frameset
    Medium Frame
    Approx 60hrs use
    Riding up hill on a road, (do alot of that here in Hong Kong!)
    Exact same place as others photos, i'm no engineer but its pretty obvious why it broke where it did.

    Status: Giant dealer currently talking with factory, hoping for a speedy lasting solution.

    Running a business as a Mountain bike instructor/guide over three years in Hong Kong I've used mostly Anthems & XTC's and happily recomended Giant as no-nonsense value for money bike manufacturer, indeed several clients have directly bought Giant after trying my own fleet of bikes.

    It's early days at the moment but this could have quiet a profound impact on the what I ride & recomend in the future.

    Steve

  74. #174
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    It seems that there's only 1 or 2 updated links that broke so far. Are there anymore? I've been riding mine (updated link) pretty hard on climbs and descents for almost 3mos and it's holding up. How's everybody else?

  75. #175
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    So far so good. I only have about 10 hrs XC and moderate freeride usage on mine. The original lasted 40 hrs.

  76. #176
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    I have beat the hell out of mine: multiple porcupine laps, a Super D on a brutally rocky course, a bunch of runs down a jumpy DH trail here in Salt Lake, and a smattering of XC riding. Holding up like a champ. I am cautiously optimistic that this link is a keeper.

    At a little over 180 lb geared up, I am no featherweight (and am not the smoothest rider around by any means) FWIW.

  77. #177
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    Hello, my bike, after two months with the new crank, giving a hard use, especially up to 25% trails (my weight 95 kg). all OK. hopefully it lasts.
    A greeting.

  78. #178
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    I don't understand

    Velatropic -

    first you wrote:
    "is very important to know if it's new that you have been broken to you, because they say that the only Giant who has broken into the world is mine."

    then you wrote:
    "Hello, my bike, after two months with the new crank, giving a hard use, especially up to 25% trails (my weight 95 kg). all OK. hopefully it lasts.
    A greeting."

    So you broke a new designed link or not ?????

  79. #179
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    I have broken 3 links, the last (3 rd) that broke the new design is not the same mineral that today (4º link).

    Greetings
    Last edited by valetropic; 12-22-2010 at 02:32 AM.

  80. #180
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    Thanx for the answer, but I am still confused

    Are there two kinds of new designed links?

    Anyone knows if the problem also exist in the 2011 Reign X?

  81. #181
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    Contesto al privado de edgar_rua y escribo en español para evitar malas traducciones.


    Vamos a ver si me explico bien, a mi se me han roto 3 bieletas, 2 del diseño original, y la 3ª del nuevo diseño, es decir que la que llevo ahora, es la 4ª bieleta que ha llevado mi bici, pero por lo que me cuenta el distribuidor de GIANT, esta última bieleta es de una nueva aleación mas resistente.

    The OFFICIAL "I broke my Lower Link on my 2010 Reign X" thread.

  82. #182
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    not sure if it's been asked before, the reign and the reign x has the same lower link?

  83. #183
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    Quote Originally Posted by Andy0912
    not sure if it's been asked before, the reign and the reign x has the same lower link?
    no definitely not the same
    Quote Originally Posted by the_owl
    Everytime you ride in mud, god kills a kitten.

  84. #184
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    Quote Originally Posted by anavot
    Are there two kinds of new designed links?

    Anyone knows if the problem also exist in the 2011 Reign X?
    There's only one new link, he's saying he thinks the metal (mineral) is different on his second replacement 2nd generation link. But for as long as it took to get a replacement link it doesn't seem likely that Giant made a material change so quickly? I believe Velo has been riding his second new 2nd gen link since mid October?, but that he still says it flexes.

    2011 frames have the new link, actually I bet the reason it took Giant so long to get out new links is cause they had to wait till the 2011 frames went into production and they just made extra new links??? JMO
    Quote Originally Posted by the_owl
    Everytime you ride in mud, god kills a kitten.

  85. #185
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    could it be that:
    downwards pedaling anti-squat force + rebound top-out force applied in the same instant (pedaling hard over a rock on a steep climb) make the link bend downwards until it hits the iscg tab and snap?

  86. #186
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    How about cutting the ISCG tab snap top?

  87. #187
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    from my blog (I'm sorry in italian...) look my "TIPS":

    with FOX DH5 "down" check ther's no interference betwin link & derailleur !




    Last edited by Fabione-; 01-21-2011 at 02:57 AM.

  88. #188
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    just broke my giant x2 link.. To bad im from the philippines where customer service sucks lol...
    Last edited by tb11075; 03-11-2011 at 11:18 PM.

  89. #189
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    just broke my giant x2 link.. To bad im from the philippines when customer service sucks lol...
    Good luck there...
    In HK the experience wasn't much better, the main dealer took three weeks to come up with the replacement then it turned out that they sent out the original weaker design!
    Took close to 15 emails over six weeks with pictures to convince them that the replacement wasn't the modified version and for them to get their act together and resolve it.

  90. #190
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    Quote Originally Posted by bikestevehk
    Good luck there...
    In HK the experience wasn't much better, the main dealer took three weeks to come up with the replacement then it turned out that they sent out the original weaker design!
    Took close to 15 emails over six weeks with pictures to convince them that the replacement wasn't the modified version and for them to get their act together and resolve it.

    Hi stevehk. im from hongkong too..i got my x2 2010 lastmth, and "yeung yeung" promise me that they will send me the "NEW DESIGN"of the lower link before i get hurt by that bike. so have you got the new link yet? they install it for you?

  91. #191
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    Hello, I'm also from Hong Kong, We have three 2010 Reign Xs! Does "yeung yeung" really promise that they will send u the new design link, even if the original link doesn't broken?

  92. #192
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    Quote Originally Posted by Simon
    Hello, I'm also from Hong Kong, We have three 2010 Reign Xs! Does "yeung yeung" really promise that they will send u the new design link, even if the original link doesn't broken?
    yes..that's what yeung yeung reply me even my original link doesn't broken "對, 已向工廠取了連桿, 但暫時未知何時寄出來, 有消息再通知您。"..and which reign x you got? when and where simon?

  93. #193
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    We bought the framesets on 6/2010. We also asking for the New link. Pls check PM. Thx.

  94. #194
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    I talked to the distributor of giant in the philippines. He said he would compile all the information gathered and send it to taiwan. Just wondering he asked my height and weight hahahhaha...does it mean that reign x models has weight limits although im 5'7 and 180 pounds and riding a small... My link would take 1 to 2 months and i hope he sends the newly designed link..

  95. #195
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    Quote Originally Posted by sofarider1
    At this point every Giant dealer knows of the failure. If you own a Reign X regardless if your link is broken are not you are entitled to a new redesigned link. I purchased one of the last RX frames available in the US in Sept and they gave me a new link no questions asked. Just go to your Giant dealer and they are supposed to get you a new link.
    Still no response from Giant, and last time I spoke to the dealer, same thing "Oh, Giant Australia knows nothing about this, there's no new link"

    Never have I seen a more appropriate emoticon.

    It's even more frustrating because I really like the way it rides, but I can't talk about it without this niggling feeling that there's some sort of engineering defect with it.

    I'm basically at the point where I want one of you guys in the USA to buy a new link and post it to me. I don't want to go through another warranty battle with a company that doesn't want to play, been there, done that... and the bike is due for a rebuild so I'd really like to do so with the new link. PM me if anyone's interested... then I'll just take the new link in to my dealer, show it to them and give them an invoice for how much I paid for it and tell them to forward it to Giant Australia.

  96. #196
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    Broke the new designed link climbing today, In the same usual spot. Hopefully giant will finally do something about it besides just a new link.

  97. #197
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    for all 2010 reign X owner from hongkong. i just got the redesigned link from "yeung yeung" today. but they ask me to give back the old link to exchange the redesigned lower link.

    PS: sorry for my english =-)
    Last edited by crazelee; 03-15-2011 at 04:04 AM.

  98. #198
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    Quote Originally Posted by Thomaswildchild
    Broke the new designed link climbing today, In the same usual spot. Hopefully giant will finally do something about it besides just a new link.

    do you mind to post some photo of the broken new designed link? because i need it for reference. thanks a lot

  99. #199
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    Has anyone tried a Giant Faith Link? I have no idea if it fits, but it might?

  100. #200
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    Not had any more issues since having had the redesigned link fitted 3 months ago but i'm worried about reports of even the new one failing as I do spend alot of time climbing.

    Crazelee- I had to return the bike back to Friendly Bike (where I bought it) to have the new link fitted but dealt with Chung Yung by email regarding the improved link, they got there in the end.

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