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  1. #1
    mtbr member
    Reputation: craigstr's Avatar
    Join Date
    Sep 2003

    Giant Warranty Procedure?

    I have an 08 Glory 0 with a Marzocchi 66 RC3, it has developed a crown creak and loose bushings in about two months of riding. Here is my question, should I take it back to the dealer to deal with the fork woes and hope Gaint ships the dealer a new fork or send it directly back to Marzocchi? I'm looking to minimize the down time here as I dont want to lose the use of the bike for the rest of the summer by sending it back to Marzocchi.

  2. #2
    mtbr member
    Join Date
    Oct 2006
    deal with marz directly. Frames are handled by giant, parts are handled by the individual company.

    You're probably looking at a two week turn around time. If you can deal with the creaking, wait till summer is over. If not, send it back now

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