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  1. #1
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    Anthem X cracked frames.

    With the Anthem X having been around for a couple of years now and with the recall on the Anthem X 29'r because of cracks at the top tube/seat tube junction, I thought it would be a good idea to see how many Anthem X 26'r owners have had a problem with their frame developing a crack at the same place as the 29'r.

    Out of the three AX owners, myself included, that I know in my area, two have had to get their frames replaced due to the frame cracking.

    How many others in this forum, if any, have had the same problem?

  2. #2
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    Weird, I Know at least 4-5 guys with Anthems so far no problems. I know they had some with a few of the 29ers, but i have never seen a picture or heard anything about the 26ers breaking.. The good thing is the Lifetime warranty so no worries..

  3. #3
    icy
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    I am still waiting for my frame replacement for a cracked seat tube top tube junction, have not heard anything it's been about 9 weeks

  4. #4
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    Never heard of any regular Anthems with cracked frames. As for lifetime warranty??? 5 years for giant suspension frames (taken from owners manual version 8.0), 10 years for hardtails.

  5. #5
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    They must have changed the Warranty.. I'm looking at my owners manual (2009) and it has a lifetime Warranty as long as the original purchaser owns the bicycle..

  6. #6
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    ^ true, according to my LBS... that's what keeps me buying Giant stuff... good after-sales services and what not... LOL!
    Quote Originally Posted by jcatienza
    There was no need to scare potential buyers and burn bridges "buddy"
    Tell me now, what's Product testing all bout then?

  7. #7
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    Well, if they have changed the warranty, they haven't updated their FAQ on their website...

    http://www.giant-bicycles.com/en-us/page/175/

    Quoting from the above:

    "Giant Bicycle, Inc. ("Giant") warrants the frame and rigid fork of each new Giant brand bicycle and Giant brand frameset to be free from defects in material and workmanship for as long as the original purchaser owns the bicycle."

    Now, I can see how they could get around that by saying something along the lines of "you must have crashed it or been doing 5 foot drops on an XC bike...warranty DENIED!" But on the surface at least it appears that the lifetime warranty is still in effect.

  8. #8
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    Surprised to hear about cracked ax's. I have about 3k miles off road on mine and our shop has sold a few dozen over the years, with some 250+# guys on them without any issues.

  9. #9
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    Quote Originally Posted by 743power
    Surprised to hear about cracked ax's. I have about 3k miles off road on mine and our shop has sold a few dozen over the years, with some 250+# guys on them without any issues.
    This is good to hear. I was hoping that there would not be a whole bunch of cracked frames, but with the two out of three frames cracked in my area I was concerned that maybe Giant had a design problem with the Anthem X.

    With the hassle I and others here in Canada seem to have getting replacement frames, I was contemplating selling my new frame and buying something else. I really like the bike though and didn't really want to do that so I will hold on to mine and hope that the first cracked frame was just an unfortunate occurrence.

    Thanks all for your input.

  10. #10
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    Here in Europe no problems with that as far as I know, and I researched it a bit.

  11. #11
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    Problem of cracking Anthems X (26 ones) exists in Poland and is getting bigger.
    I own 2010 X2 size M, and today i purchased longest Thomson Elite post (410mm) hoping that it will prevent my frame from cracking- now OEM post sits in minimum insert of 5 inches...

    Frames are cracking at seat tube top tube junction under 70-75kg (155-165lbs.) riders with seatpost inserted 5 or more inches in frame.

    The problem is that Polish Giant distributor refuses to replace frames under warranty, infact Giant is known in Poland that they build good frames in decent price but when it will crack they won't replace it on warranty.

  12. #12
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    So far never heard of any Anthems cracking here in the UK, mine is a 2009, with Thomson Masterpiece post(350mm), inserted into the frame 115mm (4.5inches) and I weigh approx 87kg in riding kit.

  13. #13
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    I have already had one frame replaced and am awaiting the outcome of my second frame failure, both developing cracks on the top tube seat tube junction next to the weld. Both frames less than 12 months old. First frame replaced no problem currently being told the second frame failed due to damaged bearings??????? so not covered by warranty! personally I'm not sure how a bearing should affect the structural integrity of a frame, you would have thought they would have taken these things into account during development.
    I have been offered the second frame for a third of the retail price but am not happy with this as I believe its a warranty issue and they don't. Do you think I have a case for argument?
    I live in the UK and both frames are standard 26" wheels.

  14. #14
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    Quote Originally Posted by DanB1978
    I have been offered the second frame for a third of the retail price but am not happy with this as I believe its a warranty issue and they don't. Do you think I have a case for argument?
    Try to find "customer right representative"- loose translation from polish , he should help You with your problem. In Poland they are helping with preparing paper work free of charge,

  15. #15
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    im 210lbs + gear and been riding mine for over 2 years. no cracks, just a great handling bike
    The mountains are calling and I must go

  16. #16
    icy
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    I was told they should have a warranty replacement frame available by the end of March. I was offered a trance x frame immediately but declined and will have to wait. Hopefully they will be in soon as the snow is melting quickly around here.

  17. #17
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    Quote Originally Posted by DanB1978
    I have already had one frame replaced and am awaiting the outcome of my second frame failure, both developing cracks on the top tube seat tube junction next to the weld. Both frames less than 12 months old. First frame replaced no problem currently being told the second frame failed due to damaged bearings??????? so not covered by warranty! personally I'm not sure how a bearing should affect the structural integrity of a frame, you would have thought they would have taken these things into account during development.
    I have been offered the second frame for a third of the retail price but am not happy with this as I believe its a warranty issue and they don't. Do you think I have a case for argument?
    I live in the UK and both frames are standard 26" wheels.

    Sounds to me like they are looking to shaft you on the replacement. Was the first frame replacement just the front triangle and if so who did the tear down and rebuild?

  18. #18
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    Quote Originally Posted by icy
    I was told they should have a warranty replacement frame available by the end of March. I was offered a trance x frame immediately but declined and will have to wait. Hopefully they will be in soon as the snow is melting quickly around here.
    So it has been about 20 weeks so far? Even though it is winter that is still unacceptable. I hope you do get it in time for riding once the trails dry up.

  19. #19
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    Quote Originally Posted by Mikhs
    Sounds to me like they are looking to shaft you on the replacement. Was the first frame replacement just the front triangle and if so who did the tear down and rebuild?
    No the first replacement was a complete frame, new shock etc. This time my bike has been stripped down to the frame by the shop and the frame then returned to Giant UK for investigation and what I mentioned in my original post were their findings.
    I've emailed them direct over the weekend but still awaiting a reply.

  20. #20
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    I found a crack at the seat tube-top tube junction on my '09 Anthem X today. I stopped by the shop where I bought it and I should be getting a new one soon. I'm just wondering what replacement options I'll be getting. If they offer me a current frame, I'm not sure how I'll go about adapting my fork to the newer, tapered head tube or the cranks to the newer press-fit BB.
    Attached Thumbnails Attached Thumbnails Anthem X cracked frames.-frame-break.jpg  

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  21. #21
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    Mine (2010 Anthem X frameset) cracked at the seat/top tube junction as well, I'm 75-78 kgs, ride an XL with a 400 mm seatpost pretty far extended, but still with enough in the frame. Giant was great with replacement, within a week I had a new 2011 frame, the new frame has a sticker at the junction warning about seat post insertion. Getting a headset to fit my conventional fork in the tapered headtube was quite a nuisance as I needed the bike back in order quickly. Also I was running square taper cranks on my old AX so had to buy new cranks, I can't really complain though :-)
    For what it's worth, two riding buddies also have "old" AXs and they also cracked them in the exact same place, but again, Giant does an admireable job around here. I see plenty of guys riding AXs around here and from what I understand the problem is pretty limited, but those using their bike a lot and riding it pretty hard seem to have a great risk of cracking their frame.

  22. #22
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    Quote Originally Posted by CRogge View Post
    I found a crack at the seat tube-top tube junction on my '09 Anthem X today. I stopped by the shop where I bought it and I should be getting a new one soon. I'm just wondering what replacement options I'll be getting. If they offer me a current frame, I'm not sure how I'll go about adapting my fork to the newer, tapered head tube or the cranks to the newer press-fit BB.
    dont need a new fork. just need a lower reducer cup, and possibly upper reducer cup if you get a 2012 frame with the 1.25 upper.

    dont need new cranks, just a press in BB.

    should be less than $100 for both parts and the lbs should do the work for free along with swapping your parts over

    pretty sweet deal for getting a newer lighter stiffer frame for just $100
    The mountains are calling and I must go

  23. #23
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    Quote Originally Posted by Evan55 View Post
    dont need a new fork. just need a lower reducer cup, and possibly upper reducer cup if you get a 2012 frame with the 1.25 upper.

    dont need new cranks, just a press in BB.

    should be less than $100 for both parts and the lbs should do the work for free along with swapping your parts over

    pretty sweet deal for getting a newer lighter stiffer frame for just $100
    Sweet! Thanks for the info! I might look into a tapered fork to make the most of the new frame.
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  24. #24
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    So I guess if you're not the original purchaser.......your just screwed??

  25. #25
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    Quote Originally Posted by anesthesia-matt View Post
    So I guess if you're not the original purchaser.......your just screwed??
    sort of... they may give you a crash replacement deal, which will be cheaper. That's the risk you take with buying any used bike. I'm not aware of any companies honoring a warranty for a 2nd owner.

  26. #26
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    Quote Originally Posted by Evan55 View Post
    dont need a new fork. just need a lower reducer cup, and possibly upper reducer cup if you get a 2012 frame with the 1.25 upper.

    dont need new cranks, just a press in BB.

    should be less than $100 for both parts and the lbs should do the work for free along with swapping your parts over

    pretty sweet deal for getting a newer lighter stiffer frame for just $100
    All good info except the highlighted parts. Last I had checked, Giant only comps the labor for the first 60 days. Per Giant's website: "Unless within the free 60-day repair labor period, you will be responsible for labor costs associated with warranty replacements."

    So the shop may charge to swap parts over. However, some shops do swap parts for free, in which case you're getting a bonus because they're eating the labor (50-100 bucks depending on the shop to swap parts, generally.)

    At any rate, there are only a few Anthem X's around here, but none have needed warranty, yet.
    Stop in at Element Sports. www.elementsport.com
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  27. #27
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    Thanks for the photo, thats clear, thats cracked ...

    I run a smaller dia post, and it flexes a lot, hopes this helps.
    I do a kind of rough riding in the Alps, an I am not light.
    If this for me great fitting frame survive 5 yrs, I am happy to buy a new one.

  28. #28
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    sort of... they may give you a crash replacement deal, which will be cheaper. That's the risk you take with buying any used bike. I'm not aware of any companies honoring a warranty for a 2nd owner.
    I would be happy with a crash replacement deal. It just discouraging, before I bought my 2009 Anthem X frame I Googled and searched the forums for frame problems with the Anthems and found none...except with the 29er models. So I pulled the trigger and bought it, then this post shows up and now it seems my frame is developing the same crack as illustrated by CRogge.

    Guess I'll be flushing $700 dollars down the drain after having it for a whole 2 months and I'll be back on my hardtail

  29. #29
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    Update on the warranty: I received a new 2011 Anthem X2 frame within less than a week of finding the break! It took a little while to get in the lower headset and press fit BB, but it was well worth it! I picked up a new, tapered Sid fork to make the most of the frame. I've put about 30 miles on it since I finished the rebuild on Friday and I have to say that the new frame is a great improvement. I never thought the old frame had too much flex, but the new one definitely seems to track better and inspire more confidence, even with a 9mm QR in the front.
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  30. #30
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    No deal for me.....new bike

    No deal for me from Giant....so I'm moving on. Pivot Mach 4 frame on it's way, brand new with warranty

  31. #31
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    Quote Originally Posted by anesthesia-matt View Post
    No deal for me from Giant....so I'm moving on. Pivot Mach 4 frame on it's way, brand new with warranty
    how so? did you buy the frame used?
    The mountains are calling and I must go

  32. #32
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    Quote Originally Posted by Evan55 View Post
    how so? did you buy the frame used?
    Yep, I was the second owner, so I knew the warranty was out of the picture. I went to the LBS to see if Giant would cut me a deal with a "crash replacement" frame at a reduced cost....but no dice.

    So, after reading all the rave reviews about the Pivot Mach 4 and the sudden increase of cracking Anthem X frames I decided to go with the Pivot. Brand new this time, original owner, full warranty.......lesson learned

    EDIT: Heard over the weekend from a Pivot dealer that the 2011 frames are going on a closeout sale....can't pass it up.

  33. #33
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    Ok. I've cracked two Anthem X frames. The first one was a a black and gray 2009 frame and the second one was an all white 2010 frame. It was in the same spot that all giants break. Another local rider broke the frame the same way. It has been six months since they replaced my frame for a 2011 and the frame is still intact. I replaced my seat post for a longer Thompson one. So far so good. The new frame is a lot stiffer!

  34. #34
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    So, your a X cracker for sure...
    Damn, now I am wondering...
    Keep using my 27,9 seatpost with shim (10 cm long shim, 350mm long post thats is on the min insert length)
    This flexes nicely, so I think loads will be dispersed nicely. It has served well over a year, in a 09 frame, in AM trips in the alps...

    Or get a 30.9 400mm new seatpost.. that will fit rigid... hmmmm doubts..

  35. #35
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    Are you high?
    Quote Originally Posted by leov View Post
    So, your a X cracker for sure...
    Damn, now I am wondering...
    Keep using my 27,9 seatpost with shim (10 cm long shim, 350mm long post thats is on the min insert length)
    This flexes nicely, so I think loads will be dispersed nicely. It has served well over a year, in a 09 frame, in AM trips in the alps...

    Or get a 30.9 400mm new seatpost.. that will fit rigid... hmmmm doubts..

  36. #36
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    know of a bloke that broke his 2011 anthem X1 medium at the seat post top tube junction, frame was replaced asap. reckon he is 75kg wringing wet. Giant replaced at asap. i have 3 giant mtb, have had several never had one break myself... yet

  37. #37
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    Does Giant offer upgrades to the carbon version for warranty replacement for an additional fee?

  38. #38
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    Quote Originally Posted by CRogge View Post
    I found a crack at the seat tube-top tube junction on my '09 Anthem X today. I stopped by the shop where I bought it and I should be getting a new one soon. I'm just wondering what replacement options I'll be getting. If they offer me a current frame, I'm not sure how I'll go about adapting my fork to the newer, tapered head tube or the cranks to the newer press-fit BB.
    Just found out my 11 AX1 has the exact same crack. I heard it pop some time ago but didn't realize what it was until I was cleaning it up today.

  39. #39
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    Update on the New 2011 frame: Broke it!!!! It is so disappointing to keep breaking frames left and right. Right now this is my fourth frame.

    I'm loving how it feels but it gets tiring not to mention the downtime.


    Dicatorsauraurus I asked the rep and he said they don't offered that plus he mentioned that the carbon might break easily from a fall.

  40. #40
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    Carbon

    Considering a 2012 Anthem X Advanced SL0. Have there been any reports of earlier carbon frames failing?

  41. #41
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    I'm planning on purchasing an anthem at the end of the year and I WAS going to buy used until I came across this thread. I'll gladly pay more $$ to get the lifetime warranty though. Thanks everyone.

  42. #42
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    I wouldn't buy this garbage at all (unfortunately I have). It's hard to find another frame that fails so often. Says a lot about Giant's attitude towards testers, sorry, customers.
    At least in USA you have good customer service.
    In Poland, where I come from, no matter how well you treat your Giant, if it fails, it's always owner's fault (it has been mentioned here already). And you are left with 1000$ worth of junk.

  43. #43
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    Quote Originally Posted by Koen View Post
    I wouldn't buy this garbage at all (unfortunately I have). It's hard to find another frame that fails so often. Says a lot about Giant's attitude towards testers, sorry, customers.
    At least in USA you have good customer service.
    In Poland, where I come from, no matter how well you treat your Giant, if it fails, it's always owner's fault (it has been mentioned here already). And you are left with 1000$ worth of junk.
    Its not the wrong bike, its the wrong country.

  44. #44
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    Quote Originally Posted by Dictatorsaurus View Post
    Its not the wrong bike, its the wrong country.
    its not the wrong country, its the wrong polish dealer

  45. #45
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    Quote Originally Posted by Dictatorsaurus View Post
    Its not the wrong bike, its the wrong country.
    Nah, **** bikes. 4 frames in 12 months.

  46. #46
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    No stakes in this game, but just curious how much post the guys who broke frames had out/exposed? Are any of you buy chance down sizing to a smaller frame to make it maybe more nimble, but then running loads of exposed post? Just happened across this thread today, but had never heard of this issue before, had heard of the recall on the 29er version though. Always found Giant to provide good bang for buck and recommend them often, so like to keep up on stuff like this. There's actually a heavier guy riding with our group who just bought one, so I guess slightly vested in this since he's new to MTBing and wouldn't have a clue about this, so won't mention it, but will check on the frame periodically for him.
    One day your life will flash before your eyes, will it be worth watching??

  47. #47
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    I had my seat post way past the minimum insertion point and the frame still cracked. I believe it was double the recommended minimum. I have a small frame but there is no way I could have went a medium due to clearance issues.

  48. #48
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    Quote Originally Posted by LyNx View Post
    No stakes in this game, but just curious how much post the guys who broke frames had out/exposed? Are any of you buy chance down sizing to a smaller frame to make it maybe more nimble, but then running loads of exposed post? Just happened across this thread today, but had never heard of this issue before, had heard of the recall on the 29er version though. Always found Giant to provide good bang for buck and recommend them often, so like to keep up on stuff like this. There's actually a heavier guy riding with our group who just bought one, so I guess slightly vested in this since he's new to MTBing and wouldn't have a clue about this, so won't mention it, but will check on the frame periodically for him.
    I'm a fairly hefty guy (230), and I've been putting my 09 Ax through it's paces for a couple of years now, with no problems [knocks on wood]..... and I don't ride "light" either. Not doing any big drops, but I'll get airborne every chance I get. Maybe it's just luck of the draw, when it comes to these frames breaking??

  49. #49
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    I heard about this prior to committing to purchase my 2011 Anthem X 29er 2, and I still went through with the purchase, based on Giant's customer service reputation. Am I worried? Sure. Is it enough to stop me from buying the bike? No. I'll risk it, and if something happens, I'll contact Giant and go from there. I put a lot of weight into customer service, and to me, it sounds like Giant may be at the top of the list when it comes to that factor. At the same time, I did have my bike sized for me by a professional, which is another reason I like Giant......You have to buy through an authorized dealer, making sure they pair you to the right bike for your size and riding style. I shouldn't run into any issues with the seat tube because of that, but if I do, warranty here I come.

  50. #50
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    Hi everybody. I just joined this thread. I have an 2011 anthem X1. Yesterday after 3 days cross country training trip I found a huge crack on my top tube. I am very worried since I bought this bike in the USA and I bought it to mu home country (Argentina). I am not very pleased with the comments I found in this forum and I am afraid of spending a lot of money with international delivery services to receive a new frame which is going to develop the same problem...
    What is your experience with 2012 frames ? Did giant address this problem in new frame sets? Any suggestions or ideas?
    TNX

  51. #51
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    I have a 2011 X1 frame that i have ridden hard for more than 10 months now. Previously I had cracked about three other frames. I think is worth every penny. The only thing they are going to replace is the front triangle. So in that regards I don't think it should be very expensive. I say try to replace it.
    Quote Originally Posted by andreitor View Post
    Hi everybody. I just joined this thread. I have an 2011 anthem X1. Yesterday after 3 days cross country training trip I found a huge crack on my top tube. I am very worried since I bought this bike in the USA and I bought it to mu home country (Argentina). I am not very pleased with the comments I found in this forum and I am afraid of spending a lot of money with international delivery services to receive a new frame which is going to develop the same problem...
    What is your experience with 2012 frames ? Did giant address this problem in new frame sets? Any suggestions or ideas?
    TNX
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  52. #52
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    Cracked my 11 X1 once last season, now it's making noises like it might be cracked again. Hopefully not though...

  53. #53
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    Any stories of 2011-12 cracked Trance X?

  54. #54
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    My 2012 Anthem X0 cracked last weekend. Warranty replacement is on the way and hope to be riding by this weekend. So far I would say the support from Giant has been very good.

  55. #55
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    I've been using my Anthem X29 1 frame for more than a year and more than 2000 miles,during all I haven't had any issues at all.
    I'm 6'1" tall, my weight is 202 pounds and I'm using a large frame size.
    I really like the bike I hope it will last many years more.

  56. #56
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    strange that some guys have had several frames break and many of us have never had an issue? My '09 X1 frame is still going strong. I am 90kg and love small jumps and drops, and the bike still going strong....maybe its time to crack the frame for an upgrade (joking...am saving up in anticipation of the Trance 29er!)

  57. #57
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    Quote Originally Posted by wpodriver View Post
    My 2012 Anthem X0 cracked last weekend. Warranty replacement is on the way and hope to be riding by this weekend. So far I would say the support from Giant has been very good.
    That stinks... I thought Giant recalled and fixed the issues in 2011... Guess not?
    I do all my own stunts, but never intentionally...

  58. #58
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    I have cracked my 2011 X1 Anthem 29er. Found the crack a few weeks ago. Giant were straight on to it. LBS now has the replacement frame, parts should be swapped over early next week Bike is still rideable

    Mine is cracked down near the intersection of lower shock mount and the down tube to seat tube. 2 hair line cracks on either side of the mount.

    My frame is an XL, the LBS has seen the same crack on a medium frame that was replaced.

    Got to say, I'm a HUGE fan of Giant's warranty service!
    blah blah blah

  59. #59
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    I would rather prefer to have a lifetime frame than a lifetime warranty... It is not funny to wait for a frame replacement and I hate to be afraid of having the same problem in the future!!!!!!

  60. #60
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    Quote Originally Posted by andreitor View Post
    I would rather prefer to have a lifetime frame than a lifetime warranty... It is not funny to wait for a frame replacement and I hate to be afraid of having the same problem in the future!!!!!!
    That's the thing bud, don't worry about it and ride. If it happens, then deal with it. Yes, this thread makes it seem like there are a lot of cracked frames out there, but think about how many Anthems that are out there with no issues. I would guess, thousands. Probably even tens of thousands, with no crack issues at all. Ride it like you love it, and if it cracks, deal with it then, and as this thread also shows, Giant is there to step up and take care of you. I will be riding my Anthem this weekend, just like I did before I came across this thread, as I will not let it bother me.
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  61. #61
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    Yep you said it...

    Quote Originally Posted by Giant Chachi View Post
    That's the thing bud, don't worry about it and ride. If it happens, then deal with it. Yes, this thread makes it seem like there are a lot of cracked frames out there, but think about how many Anthems that are out there with no issues. I would guess, thousands. Probably even tens of thousands, with no crack issues at all. Ride it like you love it, and if it cracks, deal with it then, and as this thread also shows, Giant is there to step up and take care of you. I will be riding my Anthem this weekend, just like I did before I came across this thread, as I will not let it bother me.
    This is true, you must figure most of the posts on here are likely the majority of all the breakage issues. Based on how much we all love to talk and post about the negative things as soon as we have an issue like this (myself included).

    Besides there is no such thing as a "lifetime frame" anyway. There is no frame not susceptible to breakage or failure, but I can tell you there are many companies that do not offer lifetime warranties, so if I HAD to choose I would take the warranty over hoping for something unrealistic
    I do all my own stunts, but never intentionally...

  62. #62
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    I just wanted to share with you guys my sadness...
    Attached Thumbnails Attached Thumbnails Anthem X cracked frames.-img_1051.jpg  


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    ^ sorry to see that...looks an odd place to break though...I always figured the breaks would be really close to the welds, if not in the welds as that is were the most stress would be, rather than out in tube like that? Was that JRA or after a crash?

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    No crash, I am not an aggressive rider. It started a couple of months ago... A little scratch appeared.. At that time I thought it was paint damage. Two weeks ago after a long ride the scratch grew up as you can see...


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    No crash, I am not an aggressive rider. It started a couple of months ago... A little scratch appeared.. At that time I thought it was paint damage. Two weeks ago after a long ride the scratch grew up as you can see...


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    No crash, I am not an aggressive rider. It started a couple of months ago... A little scratch appeared.. At that time I thought it was paint damage. Two weeks ago after a long ride the scratch grew up as you can see...


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    Anthem 29er X1 bottom crack

    Just found a crack in a gusset at the down tube/seat tube/shock junction of my 11 month old Anthem 29er X1

    I knew I shouldn't have washed it (would have been blissfully unaware otherwise)

    What's the going rate for a change over or do some dealers/Giant throw that in? (bought from the LBS who is doing the warranty claim).

  68. #68
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    Quote Originally Posted by CRogge View Post
    Update on the warranty: I received a new 2011 Anthem X2 frame within less than a week of finding the break! It took a little while to get in the lower headset and press fit BB, but it was well worth it! I picked up a new, tapered Sid fork to make the most of the frame. I've put about 30 miles on it since I finished the rebuild on Friday and I have to say that the new frame is a great improvement. I never thought the old frame had too much flex, but the new one definitely seems to track better and inspire more confidence, even with a 9mm QR in the front.
    Hi.

    GIANT local seller is going to replace my 2011' cracked frame-set for a new 2012'. I am worried about 2011 overdrive -2012 overdrive 2 and other components compatibility. Any warnings/suggestions about this????

  69. #69
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    Only diff is top part of headset, frames are equal.

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    Gutted, washing my bike down yesterday after a nice local loop and discovered a crack in the usual spot…

    This is my second frame, original bike was a 2010 Anthem X2, that cracked within a year and frame was replaced under warranty for the 2010 X0 (the brushed aluminium version).

    Have fired off some photos to my dealer who was fantastic last time round, hope they haven’t grown fed up with these claims since then. Last time I had a full frame and shock replaced but it took a few weeks. I have a mtb’ing trip booked and paid for next weekend, think I might be losing my deposit Was really looking forward to it…

    I am a big guy 6’4” 250lbs, ride an XL frame with the seat out a long way, but within the limit (original post). I don’t like my wheels to come off the floor any more than they absolutely have to and tend to ride a lot slower on the downhill sections than I used to.

    If the opportunity arises to get a different Giant frame what would you guys suggest? I don’t want to lose too much of the xc ability, but would be willing to make a compromise for something a little sturdier than the Anthem. I suppose the problem then would that I have 100mm from the Anthem and the other frames would need something a little longer to match up with the rear end.

  71. #71
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    Hi everybody,

    GIANT seller is going to replace my 2011' cracked frame. He said that GIANT factory is going to replace only the front triangle, but he is not sure about how is going to be the replacement part (2011? 2012? / color scheme)

    I have some questions:

    - I would like to go for a L size frame instead of the M I am currently using. Is it possible to use the rear triangle in the new L frame? are they compatible? (GIANT size chart indicates chain stay length is the same for all sizes but I am not sure about the rest of the rear triangle geometry).

    - Any news about 2013 new frame geometry / color scheme? Would you guys to wait for a couple of weeks in order to get a bran new 2013 frame?

  72. #72
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    Hi everybody,

    GIANT seller is going to replace my 2011' cracked frame. He said that GIANT factory is going to replace only the front triangle, but he is not sure about how is going to be the replacement part (2011? 2012? / color scheme)

    I have some questions:

    - I would like to go for a L size frame instead of the M I am currently using. Is it possible to use the rear triangle in the new L frame? are they compatible? (GIANT size chart indicates chain stay length is the same for all sizes but I am not sure about the rest of the rear triangle geometry).

    - Any news about 2013 new frame geometry / color scheme? Would you guys to wait for a couple of weeks in order to get a bran new 2013 frame?

  73. #73
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    I don't mean this in response to anyone in particular who might have posted but I have seen a common theme with the cracked frames...

    It would seem Gaint might do well to have a weight limit on the Anthem X

    Im not being a wiseass btw... Think about it, what does an Anthem X Alu frame weigh? Something like 5 lbs?? Pretty sure my AX frame is as light as my last lightweight Carbon Frame. I mean they did a great job cutting weight on the Anthem X but your average consumer doesn't think about weight limits of a frame or what type of riding its designed for, they just like the feel and want to ride the thing.

    If Giant had built a 6+ lb Anthem X frame we likely would not hear about so much breakage. On the other hand, I myself would probably not have bought the bike if it weighted that much... And on another side, if I weighed 200+ I would probably be more comfortable riding a RIP9 or something with some beef to it ya know?

    Maybe Giant needs to put a disclaimer or weight limit on the Anthem X? What do you guys think?
    I do all my own stunts, but never intentionally...

  74. #74
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    Quote Originally Posted by d365 View Post
    sort of... they may give you a crash replacement deal, which will be cheaper. That's the risk you take with buying any used bike. I'm not aware of any companies honoring a warranty for a 2nd owner.
    What if the bike is new, never registered but was not purchased at a local LBS? Will i be able to register it for warranty without proof of purchase from a Giant dealer?

  75. #75
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    To close out on mine, Giant supplied a new 2012 Anthem X frame and shock based on the photos I sent to my dealer. Dealer swapped everything over for me free of charge. The only thing they did try to charge me for was a replacement bottom bracket which is press fit on the 2012 frame, when the guy serving me asked if I'd agreed to pay for it up front and I said no, he simply removed the charge.

    The replacement frame came with a reducer for the headset as the newer frame is tapered, I thought there would be a new headset to pay for so that was a nice surprise.

    I also managed to get a Yeti SB66 speced and built in time for my mtb'ing weekend away, so I didn't lose my deposit and am now the proud owner of two shiney new mtb's.

    Quote Originally Posted by Ace5high View Post
    I don't mean this in response to anyone in particular who might have posted but I have seen a common theme with the cracked frames...

    It would seem Gaint might do well to have a weight limit on the Anthem X

    Im not being a wiseass btw... Think about it, what does an Anthem X Alu frame weigh? Something like 5 lbs?? Pretty sure my AX frame is as light as my last lightweight Carbon Frame. I mean they did a great job cutting weight on the Anthem X but your average consumer doesn't think about weight limits of a frame or what type of riding its designed for, they just like the feel and want to ride the thing.

    If Giant had built a 6+ lb Anthem X frame we likely would not hear about so much breakage. On the other hand, I myself would probably not have bought the bike if it weighted that much... And on another side, if I weighed 200+ I would probably be more comfortable riding a RIP9 or something with some beef to it ya know?

    Maybe Giant needs to put a disclaimer or weight limit on the Anthem X? What do you guys think?
    It is a tough call and I was thinking along the same lines, the Anthem is designed to be what it is, a lightweight XC bike, which is why we all bought them. A heavyweight XC bike for fat blokes isn't quite as appealing is it... They don't make the carbon version in XL though (well they didn't when I was looking to buy one), do you think that is to limit the size of the riders or because they didn't think they'd sell enough?

    I did mention to the guys in the bikeshop that I was probably too big for the bike, they said that's crap, the bike should be fine. They said that they had sold them to bigger guys than me who hadn't experienced any problems.

    The top tube on the 2012 frame actually seems to be thinner where it meets the seat tube than the 2010 was, but there is definitely more welding going on there.

    Fingers crossed!

  76. #76
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    Quote Originally Posted by PaulBox View Post
    They don't make the carbon version in XL though (well they didn't when I was looking to buy one), do you think that is to limit the size of the riders or because they didn't think they'd sell enough?
    Probably a financial decision for Giant not to invest in an XL mold...

    Quote Originally Posted by PaulBox View Post
    I did mention to the guys in the bikeshop that I was probably too big for the bike, they said that's crap, the bike should be fine. They said that they had sold them to bigger guys than me who hadn't experienced any problems.
    The bikeshop guys have their heads up their butts (no offense) Most of the time they are just short term hired hands there to sell sell sell for the owner, and can almost guarantee you they don't jack about how various manufacturers design frames, and what type of riders and style of riders those frames are designed for.

    Just because "Solo" the 320lb Samoan they sold an Anthem to last week hasn't been in for repair yet, they think are the experts. Meanwhile Solo's 9 year old child was the real recipient of the Anthem...

    Anyway... Not saying your gonna have issues with your replacement and I sure hope you don't! But the Anthem is a very light weight frame, it is what it is
    I do all my own stunts, but never intentionally...

  77. #77
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    To be fair, this is a very good shop. The guys who work there are all riders and have been working there for a long time. Obviously they have an objective to sell bikes, but they do always offer good advice and I've personally been disuaded from buying an expensive carbon road bike in favour of something more sensible (but still for the road ).

  78. #78
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    No matter, but it seems you should be okay, 250lb is within reasonable rider weight limits and if Giant didn't plan for at least 250lbs of rider on their XL frames than thats their bad...
    I do all my own stunts, but never intentionally...

  79. #79
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    You can add me to the list of folks with a cracked anthem. Mine is a 2011 L, cracked at the seatpost to top tube junction. The dealer has been great to work with so far, so hopefully it has a happy ending. I'm not an extreme rider at all. Surprised to have this issue.

  80. #80
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    Another one to the list, this just happened today on my 2012 anthem 29er 2. just 7 months old....such an unusual spot eh? i ride XC down in south florida and don't push it too hard. My previous bike was a 2011 spec enduro that cracked at the seat tube/top bar weld last summer. My LBS has been awesome, i hope it'll turn out right in the end.


  81. #81
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    Looks like it originated from the weld of the cable stop. Bad welding. (running downstairs to check my AX29 ;-)

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    2012 Anthem X 29er 0, less than 6 months old. Missed one month of riding already from previous issues with the rear shock until it got serviced.

    Love the ride of a FS-29er (26" HT last year when I started with mtb) and instantly felt at home on the Anthem, but it irks me off not being able to ride. Many are the times I wish I picked the other option that was available at the time.
    Attached Thumbnails Attached Thumbnails Anthem X cracked frames.-dsc_0888.jpg  


  83. #83
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    endurorider, Sox - Do you mind me asking what you guys weight? Im surprised to be seeing the 2012's as I thought Giant had addressed cracking and welding issues... Mine is a 2012 also and I dont consider myself a "lightweight"...
    I do all my own stunts, but never intentionally...

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    I'm 210lbs/95kg ready to ride with camelback on my back so nothing out of the ordinary for my 6'3"/190cm.
    Funny thing is I saw it when cleaning the bike for a race, didn't notice anything on the 60km ride the day before on all sorts of trails/roads. Felt a bit sick when I spotted it, my first ever race a couple days later which was my only goal this year and also by the fact that we were sprinting quite fast on some gravel parts with that crack already there.

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    I weight 175, with gear and camel back maybe 185? I noticed the crack inbetween a trail while taking a breather. Was shocked it was breaking there at that point. Interesting enough was that at the lbs we pushed down on the seat and noticed that it flexed at that spot before being compressed by the rear suspension, bad welding at a critical stress point?

    Thank goodness I have a backup bike ( a 2010 enduro pro, my 2001 enduro fsr also cracked at the weld by the top tube. Got frustrated waiting for a warranty replacement (5 month wait), so I bought this one)

    Will keep you all updated on what happens next

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  86. #86
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    Dang fella's tough break... literally ... Good luck to you both
    I do all my own stunts, but never intentionally...

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    Giant is sending me a new frame, unfortunately the ETA is week 38 so still two more weeks. Best case scenario is early in the week so the LBS can rebuild it and I get two weekends of riding in september, not getting my hopes up though.

  88. #88
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    Are you guys landing jumps while seated? I am 6'2" and 220 on the bike with my pack. I raced, rode hard, crashed and abused my 2011 Anthem 29er for 2 years. The frame is perfect. My riding buddy is 6" 3" and 5 or 10 pounds heavier and rides his 2012 Anthem 29er harder than I do. Over 1,000 miles this year alone. No problems.
    Consciousness, that annoying time between bike rides.

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    It all depends where you rode those 1000 miles. The last version of the frame has not broken which was the tapered frame. All others I broke within 6 months. You also have to realize that if a frame keeps breaking in the same place the manufacturer can change the way he has been building the frame to make it stronger.
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  90. #90
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    Quote Originally Posted by Lopaka View Post
    Are you guys landing jumps while seated? I am 6'2" and 220 on the bike with my pack. I raced, rode hard, crashed and abused my 2011 Anthem 29er for 2 years. The frame is perfect. My riding buddy is 6" 3" and 5 or 10 pounds heavier and rides his 2012 Anthem 29er harder than I do. Over 1,000 miles this year alone. No problems.
    my 2012 just cracked - 10 months old, somewhere abouts 2800km, all offroad.

    When I think about it, I certainly stay seated to maximize efficiency- the most stressful thing for that part of the frame i would guess is being seated over dipping undulations - big ones and jumps you are always out of the saddle, but not the smaller ones.

    Its unlikely to be how hard you go down hill or how you corner, and its not the kind of spot for crashes either. i think high seatpost position might well be a risk, road bike height for seating tends to make you stand a little less and put more weight on your seat

  91. #91
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    2012 Anthem X 29er 1 cracks.

    Developed a small crack on my 2012 Anthem X 29er 1 near the rear shock mounts. Took it to my Giant LBS and got a call the next day to let me know they were sending me a replacement frame and to ask if the new color scheme would be alright. I also had some minor hairline cracking occur around the top tube and seat post junction but not to the extent others have seen.

    My riding style is usually described as extremely aggressive but I live in the low country of South Carolina so the average elevation change on a trail is maybe 30 feet; a few small table tops and doubles but that's it. No significant wrecks with it.
    Attached Thumbnails Attached Thumbnails Anthem X cracked frames.-2012anthemx29er1framecrack.jpg  

    Anthem X cracked frames.-2012anthemx29er1framecrack2.jpg  


  92. #92
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    Quote Originally Posted by Ace5high View Post
    Do you mind me asking what you guys weight?
    I was wondering the same thing, but I am actually only about 150lbs. I was also interested if any of the frames that have cracked have been small frames, or mostly medium and large size frames.

  93. #93
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    Quote Originally Posted by mevadus View Post
    I was wondering the same thing, but I am actually only about 150lbs. I was also interested if any of the frames that have cracked have been small frames, or mostly medium and large size frames.
    I'm 85kg or 187lbs, 6'1.5". Std seat post gives me enough height with 15mm from minimum insertion point.

    As an update, got my new 2013 frame/shock over the weekend, but also bought a specialized camber for my general trail riding as well. When you look at other bike frames you can definitely see that the anthems seatube top tube junction is its weakest point - most other frames have a small triangle at that junction or much larger toptubes

  94. #94
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    Quote Originally Posted by pharmaboy View Post
    When you look at other bike frames you can definitely see that the anthems seatube top tube junction is its weakest point - most other frames have a small triangle at that junction or much larger toptubes
    Thats not true at all, a couple manufacturers use a triangles, most in this class dont. One needs to distinguish between a tough "trail bike" and a "racing bike".

    I blame the bike shop sales personally, heres why...

    Guy walks into LBS - "Hi Id like a good FS 29er mountain bike at the best price"

    Sales - "Oh you need an Anthem X, its the best priced mountain bike on the market"

    Guy - "Great gimmie six of them"... Yadda Yadda... This is whats wrong with LBS's approach...

    This is what SHOULD be happening that is NOT happening in our LBS...

    Guy walks into LBS - "Hi Id like a good FS 29er mountain bike at the best price"

    Sales - "How long have you been riding, whats your expertise level and which trails do you intend to use it?"

    Guy - "I dunno... I had a huffy when I was 12... Im like 220lbs.. and need to ride the Colorado Rockies Next week with it"...

    Sales - "Stay away from the Anthem X, you'll crack that sucker just looking at it. So lets get you setup on the WFO or Perhaps a nice RIP 9"

    Guy - "Cool boss, im so glad I didn't buy a 5lb racing aluminum framed FS 29er and crack that sucker after 2 rides... My life is now complete"
    I do all my own stunts, but never intentionally...

  95. #95
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    Anthem X cracked frames.

    Quote Originally Posted by enfig View Post
    I've been using my Anthem X29 1 frame for more than a year and more than 2000 miles,during all I haven't had any issues at all.
    I'm 6'1" tall, my weight is 202 pounds and I'm using a large frame size.
    I really like the bike I hope it will last many years more.
    After nine months of my previous post, my bike broke. The crack happened in the lower shock mount, near the intersection of the seat tube and the down tube. It happened on the right mount, near the chainring. By reading this posts I realized I'm not the only one with this kind of crack.
    Last edited by enfig; 02-19-2013 at 10:37 PM.

  96. #96
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    Quote Originally Posted by pharmaboy View Post
    I'm 85kg or 187lbs, 6'1.5". Std seat post gives me enough height with 15mm from minimum insertion point.

    As an update, got my new 2013 frame/shock over the weekend, but also bought a specialized camber for my general trail riding as well. When you look at other bike frames you can definitely see that the anthems seatube top tube junction is its weakest point - most other frames have a small triangle at that junction or much larger toptubes
    Well, I can somewhat see that being true on my Anthem. I currently ride a 2009 Anthem X1, that has 26" wheels. I havent had any problems, yet, and Ive been riding it pretty hard in Florida, Colorado, and now here in Alaska. I am not hoping it breaks, but wouldnt mind an excuse to pickup a Norco Killer B. Going back through the posts, it appears more owners with 29" wheels are having this problem, vice those with 26". Is there any truth to this? I do enjoy the heck out of this bike, though...

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    Quote Originally Posted by mevadus View Post
    it appears more owners with 29" wheels are having this problem, vice those with 26". Is there any truth to this? I do enjoy the heck out of this bike, though...
    I will say the earlier version of the anthem, non-tapered, was a lot weaker on the 26". I kept braking those frames every 6 months. I have not broken the replacement which is a 2011 X1 tapered frameset. However, I am not to sure if it is because it got better. I moved away from Florida which believe it or not can really mess up bikes real fast.
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    Quote Originally Posted by ehidalgo01 View Post
    I will say the earlier version of the anthem, non-tapered, was a lot weaker on the 26". I kept braking those frames every 6 months. I have not broken the replacement which is a 2011 X1 tapered frameset. However, I am not to sure if it is because it got better. I moved away from Florida which believe it or not can really mess up bikes real fast.
    Hmmm... So I might actually be riding a ticking time bomb, ehh..? Well, if I do end up breaking it, it will definitely be here in Alaska. The trails here are a lot of fun, and a bike with 5" of front suspension travel here is optimal over one with only 4". Funny thing is, I just swapped the spacer in my Fox Vanilla fork to give it about 5" of travel. So far the Anthem frame has held up, but if and when it goes, I will be looking forward to picking up a new frame/bike.

  99. #99
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    Reputation: jammin's Avatar
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    I am looking at a 2011 Anthem X3 XL that is in excellent condition that has upgrades for a good price. I have been reading some about the frames cracking, I'm 6"1" and about 230 right now(i took a year off with back and knee issues) I will get back down to 210 maybe lower once i start riding again. Should i be concerned about the frame cracking and looking for a different model of bike?

  100. #100
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    I just got my Anthem X2 2011 and I have been reading a lot on these cracked frames. Kinda scary but I am confident in Giants customer service since my friend is the original owner. I am 220lbs, 5'09". I am planning to take 4lbs off a month till I get to my ideal weight of 185-190.
    Should I worry about any kind of cracking on this bike. Thank you guys. I love these forums.

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