Results 1 to 9 of 9
  1. #1
    mtbr member
    Reputation:
    Join Date
    Apr 2009
    Posts
    79

    Specialized warranty

    If one person pays for a bike but registers it on the specialized website under another person, who gets the warranty?

  2. #2
    rebmem rbtm
    Reputation:
    Join Date
    Apr 2007
    Posts
    2,658
    Why would you register a bike under a different name ?

    Quote Originally Posted by specialized.com

    Specialized Bicycle Registration

    Specialized is happy to offer online registration for your Specialized bike. By completing the form below, you may be assured that you will be notified by Specialized of any issues that arise concerning this product. Your feedback also helps us to continue developing the best cycling gear.

    Please be sure to keep your bike’s proof of purchase. Completing this form is NOT required for warranty purposes.
    Warranty only applies to the original owner of the bike and proof of purchase would be required a warranty claim.

    BICYCLE FRAME AND COMPONENT WARRANTY POLICY:
    http://cdn.specialized.com/OA_MEDIA/pdf/manuals/OM0232_Warranty_r1.pdf

  3. #3
    mtbr member
    Reputation:
    Join Date
    Apr 2009
    Posts
    79
    This doesn't answer the question. Who is the owner? The person who pays or the person under whose name the bike has been registered.

  4. #4
    mtbr member
    Reputation:
    Join Date
    Apr 2009
    Posts
    79
    Proof of purchase (receipt) does not usually have a name on it. So who is the owner?

  5. #5
    Knob scrubber
    Reputation: Finksta's Avatar
    Join Date
    Jan 2013
    Posts
    102
    Quote Originally Posted by jarango View Post
    This doesn't answer the question. Who is the owner? The person who pays or the person under whose name the bike has been registered.
    What are the circumstances behind this situation? Are you talking about the bike being a gift? Registration alone, as far as I'm aware, does not mean you own the bike or entitle you to warranty. If someone else bought the bike for you, well I guess you own it, but in the case of a warranty claim proof of purchase is still required.
    Real men do it in the dirt

  6. #6
    mtbr member
    Reputation:
    Join Date
    Apr 2009
    Posts
    79
    Two situations:

    1. Nephew visiting me from oversees. I pay for his bike with my credit card. His dad refunds me later. He takes the bike with him. Can he make a warranty claim?

    2. I buy a bike from someone else. He gives me the receipt. Receipt has no name on it. So I have the bike and proof of purchase. Can I make a warranty claim?

  7. #7
    Knob scrubber
    Reputation: Finksta's Avatar
    Join Date
    Jan 2013
    Posts
    102
    Situation 1: As long as you give him the receipt as proof of purchase it should be fine for him to make a claim if needed. The only thing I'm not sure about is if the warranty is transferable overseas.

    Situation 2: I assume you mean a second hand bike? Technically no, the warranty is only valid for the original owner. Saying that, if you have a receipt and you try and make a claim, you may well get away with it.
    Real men do it in the dirt

  8. #8
    Knob scrubber
    Reputation: Finksta's Avatar
    Join Date
    Jan 2013
    Posts
    102
    In the case of situation 2, if the original purchaser hasn't registered the bike and you do, this may well help any warranty claim. Registration by itself however, does not mean you own the bike.
    Real men do it in the dirt

  9. #9
    rebmem rbtm
    Reputation:
    Join Date
    Apr 2007
    Posts
    2,658
    Situation 1 could have some problems.
    * Shop records of the purchase would show you as the original owner.
    * Credit card records would show that your nephew didn't buy the bike.
    * The warranty might not be valid in another country.

    http://specialized.desk.com/customer/portal/questions/754357-warranty

    Situation 2 could also have problems.
    * Is the warranty claim going through the shop where the bike was originally purchased.
    * If the warranty claim isn't going through the shop where the bike was purchased will the shop doing the claim contact the shop where it was originally purchased.
    * The serial number on the bike would be able to tell what shop sold it and the shop that sold it should have some records of who it sold it too.

    http://specialized.desk.com/customer/portal/questions/780146-receipt
    http://specialized.desk.com/customer/portal/questions/652020-proof-of-purchase-receipt
    http://specialized.desk.com/customer/portal/questions/654314-proof-of-purchase-receipt-2
    http://specialized.desk.com/customer/portal/questions/355866-2nd-owner-warranty-
    http://specialized.desk.com/customer/portal/questions/410367-frame-warranty-without-original-proof-of-purchase
    http://specialized.desk.com/customer/portal/articles/198300-if-i-buy-a-used-bike-from-a-friend-online-classified-or-bike-shop-is-the-warranty-still-valid-
    http://specialized.desk.com/customer/portal/questions/804953-warranty-registration

    From another thread:
    Specialized has been cracking down on the warranty for the original owner only lately. If you are, the bike shop you bought the frame from should have records of your transaction, if not, have them recreate it.

Similar Threads

  1. Specialized tire warranty - not so much
    By dtownmtb in forum Arizona
    Replies: 34
    Last Post: 05-20-2013, 11:17 PM
  2. specialized warranty stories?
    By sxconway in forum Specialized
    Replies: 53
    Last Post: 04-08-2013, 08:55 AM
  3. Specialized warranty ?
    By Ice25gt in forum Specialized
    Replies: 4
    Last Post: 12-21-2012, 09:18 PM
  4. How long for Specialized warranty?
    By HereWeGo in forum General Discussion
    Replies: 5
    Last Post: 07-18-2012, 06:36 PM
  5. Specialized warranty claim?
    By trailblazer93 in forum Specialized
    Replies: 12
    Last Post: 07-04-2012, 12:56 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •