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  1. #1
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    Ordered a bike and it came with Al handlebar spec say carbon

    Should I contact them about it or this is common among manufacturer.
    Would they be obligated to send me one?
    Thanks.

  2. #2
    The Original Suspect
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    Can you provide more info? Where did you order? What manufacturer, etc. I know that manufacturers spec bikes but reserve the right to change parts. Read the fine print.

    But it does suck to expect carbon and get aluminum.

  3. #3
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    I got this bike
    Diamondback Bicycles - Overdrive Carbon Expert

    It does say:
    Note: Specifications Subject to Change
    But they haven change on the page from the time I order so I don't see why it came with Alum. it should be carbon. I'm not a legal expert but it does kind of a disappointment to get less, make me wonder if they changed other components.

  4. #4
    AZ
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    Who did you buy the bike from?

  5. #5
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    I would contact them, at least try. Did you buy it direct or through a distributor?

  6. #6
    I Tried Them ALL... Moderator
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    Re-print the ad that you bought the bike on and forward it back to the place where you purchased the bike. There is a 70-120 gram weight difference, between AL and CF bars. You may not feel the quarter-pound difference - but it looks like that "subject to change" disclaimer is their reason to short-change you, at will....NOT COOL. Verify.
    "The mind will quit....well before the body does"

  7. #7
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    Right in the specs it says Easton EA70 bars. The A stands for aluminum. EC70 would be carbon.

  8. #8
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    Quote Originally Posted by ghettocop View Post
    Right in the specs it says Easton EA70 bars. The A stands for aluminum. EC70 would be carbon.
    Either the EA is wrong or the "carbon" wasn't caught by the editor.

    >EASTON EA70 XC, 31.8mm, Carbon, 685MM>

  9. #9
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    Even though the spec says 'EA' the carbon is very specific. You relied on that and can't be expected to track down the meaning of every letter in a component's listing when the carbon is so obvious. Aluminum is not part of the description of the EA stem and seatpost listed below the carbon handlebar.
    Jenson has it for 60. Ask for the bars, a credit or a call tag.

    Easton EA70 XC Handlebar 2013 > Components > Handlebars and Stems > Mountain Bike Handlebars | Jenson USA Online Bike Shop

  10. #10
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    I bought it direct using the special program.
    Yes even on the full description it mention carbon handlebar.
    That why I asked if this happen normally.

    There something else I read on the bike manual about the warranty that's not on their main page and I feel that DB is letting me down, let see what they have to say about this two issues when i call their numbers. Since they don't do emails.

  11. #11
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    Re: Ordered a bike and it came with Al handlebar spec say carbon

    Quote Originally Posted by cloudbuster View Post
    I bought it direct using the special program.
    Yes even on the full description it mention carbon handlebar.
    That why I asked if this happen normally.

    There something else I read on the bike manual about the warranty that's not on their main page and I feel that DB is letting me down, let see what they have to say about this two issues when i call their numbers. Since they don't do emails.
    3.5 is full of typos so it's not surprising if they meant ea70 but accidentally wrote carbon. Honestly, considering what you paid, you could just buy a carbon bar and still come out far ahead.
    Quote Originally Posted by Sheepo5669 View Post
    The wheelsize argument is not a "hydraulic vs cable brake" argument, its a "formula vs shimano brake" argument.

  12. #12
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    Update: DB is sending me a carbon bar. wow talk about customer service.
    I am super happy!

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