Anyone know where I can order parts for my Lev post? Looking for a new seat clamp assembly and bolts. I've called KS (left message) and sent two emails with no response. Great seat post, crap customer service.
I'm not frustrated to the point of bothering my LBS to look up the parts and order them. I just reposition the seat after every couple rides and tune out the continuous creaking. If I see the parts up for sale at any online site I'll post back here.
Had a completely unproductive email exchange with Rick. He was polite, but basically said he wasn't going to help me and I need to have my local shop order the parts from their distributor. Pretty disappointed after spending more than 3 bills on a seat post I can't get the company to drop $3 dollars worth of bolts in the mail. I like the post a lot, but won't be buying Kind Shock products in the future.
I have tried going to all three of the bike shops in my local area - all three of them have a KS post in stock, all three of em can not figure out how to order the parts I want.
The second I find another post that has 150mm of infinite adjust travel that has the cable not attached to he head of the post I am gonna dump my KS. Dont get me wrong, I am satisfied with the post, just really disappointed I cant get the spare parts I want. Must be nice to be such a success that they can turn business away.
Very sorry, i thought it was amazon. I was just looking at them on some website a couple days ago. My be it was a link someone posted on the forums. if i find it or remember i will post. The site had rebuild kits for $8 O rings and all the parts.
Thanks for the update. At least he spoke to you. My emails through their site were unanswered.
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Related Threads
?
?
?
?
?
Mountain Bike Reviews Forum
15.4M posts
515.2K members
Since 1990
A forum community dedicated to Mountain Bike owners and enthusiasts. Come join the discussion about bike parts, components, deals, performance, modifications, classifieds, trails, troubleshooting, maintenance, and more!