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  1. #1
    Weight Weenie Shop Owner
    Reputation: DIRT BOY's Avatar
    Join Date
    Aug 2002
    Posts
    2,007

    Great Service from Genuine Innovations!!

    I called Genuine Innovations 2 weks ago about my Top Dog ST Pump head being broken. The pump was 3 months old. They said they would send out a new pump head ASAP. Well UPS arrives today with this big ass box from www.inovationsaz.com. I opended the box to find a Brand New Pump not a pump head. WOW! I was never expsecting that. That is what I call service. Now their pumps will be the only ones I will ever use again.

    While I am at it, I want to give soem praises to CycleOps. My Mag+ trainer fly wheel gave out after 6 month of use. They offered to ship a new one ASAP. I asked if it was possible to get a fliud unit instead. Yep, $50 shipped if I retuned the Mag unit. So for $60 I now have a new Fluid trainer

    Just thought I would share these things with you!
    DIRT BOY
    Light-Bikes.com
    The Largest Site Dedicated to Light Weight Bikes and Sales
    Twitter: @lightbikes_com

  2. #2
    mtbr member
    Reputation:
    Join Date
    Jan 2004
    Posts
    186
    Nice to hear that you were taken care for in such excellent fashion.

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