Do LBS still give free service?
About 10 yrs ago I bought a trek Soho ($500?) which is a hybrid bike for commuting as this was before I discovered mtn biking. I recall when I bought the bike they included basic tuneups for quite a while. And if I ever brought the bike in to them in subsequent years, if they weren't too busy they'd tune up the brakes/dereiller etc.
Fast forward to now... I'm into mtn biking and I decided to get my second mtn bike, a carbon bike that meets my requirements for riding, and is considerably more expensive. I called around to the four LBSs that would carry the bike and none of them would include any more "complimentary" service than the 90 day tuneup.
Is the long term free tuneups gone? You'd think if you spent $4k on a bike that they'd include more than just a 90 day tuneup.