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  1. #1
    mtbr member
    Reputation: BigHit-Maniac's Avatar
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    Customer Service......

    LBS's still win over online retailers.

    $120 wasted.

    Lesson learned.

    Oh, and don't waste your hard earned beans on Continental Trail King tires. The sidewalls rip easier than an envelope full of money and a knife in your hand.
    Rigs:
    2015 Trek Slash 8 27.5
    2011 Specialized Rockhopper 26, lots of mods
    2015 Specialized Jynx 27.5 (My Lady's)
    2012 Trek 3700 26 (The son's)

  2. #2
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    Reputation: masterlucasdude's Avatar
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    Sucks dude.
    Sorry about that.
    Maybe someone here will send you some change for your .02 cents.
    Thanks for sharing

  3. #3
    Sweat is just fat crying.
    Reputation: Finch Platte's Avatar
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    Hmmm, reviews on this site are mostly positive.

    Better get crackin' & write your own.
    "I don't care to do a lot, I really don't. I'll go take a nap in the middle of a nap."

    George Kennedy

  4. #4
    mtbr member
    Reputation: BigHit-Maniac's Avatar
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    Quote Originally Posted by Finch Platte View Post
    Hmmm, reviews on this site are mostly positive.

    Better get crackin' & write your own.


    Actually, I'm speaking about Price Point.com

    I've purchased a ton of product through them, and the one time I need them over a warranty issue they just say "tough ****".

    At least my LBS is always there if a warranty issue arrises.


    I'm just saying watch out for online retailers. They truly don't give a **** about their customers.
    Rigs:
    2015 Trek Slash 8 27.5
    2011 Specialized Rockhopper 26, lots of mods
    2015 Specialized Jynx 27.5 (My Lady's)
    2012 Trek 3700 26 (The son's)

  5. #5
    Yes, that's fonetic
    Reputation: whoda*huck's Avatar
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    Did you really expect a warranty replacement for a ripped sidewall?
    Take it up with Continental maybe?

  6. #6
    mtbr member
    Reputation: BigHit-Maniac's Avatar
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    Quote Originally Posted by whodaphuck View Post
    Did you really expect a warranty replacement for a ripped sidewall?
    Take it up with Continental maybe?

    No no. Not ripped as in "I trashed the tires"

    Ripped as in, the actual material was coming apart. It looked like a wool blanket that'd been put through a washing machine and messed up. The actual fibers were coming apart, not my tire met rocks ripped.

    Sorry for the confusion.

    It just irks me that they wouldn't even work with me on the issue in any way.
    Rigs:
    2015 Trek Slash 8 27.5
    2011 Specialized Rockhopper 26, lots of mods
    2015 Specialized Jynx 27.5 (My Lady's)
    2012 Trek 3700 26 (The son's)

  7. #7
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    Quote Originally Posted by BigHit-Maniac View Post
    No no. Not ripped as in "I trashed the tires"

    Ripped as in, the actual material was coming apart. It looked like a wool blanket that'd been put through a washing machine and messed up. The actual fibers were coming apart, not my tire met rocks ripped.

    Sorry for the confusion.

    It just irks me that they wouldn't even work with me on the issue in any way.
    if you can prove you didnt destroy the tire on a trail, take it up with the credit card company. thatll teach PP

    btw, the other guy is right , contis a big company, theyll want to keep yer biz. callem up.

  8. #8
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    Reputation: Eric Z's Avatar
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    Quote Originally Posted by BigHit-Maniac View Post
    I'm just saying watch out for online retailers. They truly don't give a **** about their customers.
    good and bad cs stories all over the place- i've been to many brick and mortar stores that were horrible cs-wise. did pp give a reason? what did they say? i've always had good experience with them.

    hopefully conti can do something for you.

    good luck! keep us posted.
    - 1995 Giant ATX 870
    - 2011 Salsa El Mariachi XL
    - 2011 Kona Unit (singlespeed) XL

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