Results 1 to 21 of 21
  1. #1
    mtbr member
    Reputation:
    Join Date
    Dec 2012
    Posts
    105

    2013 Rockshox Reba RL Seal came out!

    I just received this fork about a week ago off amazon and have ridden it 3 times, maybe about 10-15 miles on it. Today I was going down some very minor downhill, and when I reached the bottom my friend pointed out the seals half way up my stanchions!
    Sag was set at 20%
    Also if this is a defect, would I be able to return it after the steerer tube has been cut.
    Thanks
    Attached Thumbnails Attached Thumbnails 2013 Rockshox Reba RL Seal came out!-wills-dang-rockshox.jpg  

    2013 Rockshox Reba RL Seal came out!-wills-rockshox-2.jpg  

    Last edited by WillT19; 05-27-2013 at 05:28 AM.

  2. #2
    Probably drunk right now
    Reputation: Ken in KC's Avatar
    Join Date
    Jan 2004
    Posts
    6,766

    2013 Rockshox Reba RL Seal came out!

    New or used?
    JPark - 3.5- don't listen to dremer

  3. #3
    mtbr member
    Reputation:
    Join Date
    Dec 2012
    Posts
    105
    Brand new a week ago

  4. #4
    mtbr member
    Reputation: Brewtality's Avatar
    Join Date
    Jul 2007
    Posts
    5,171

    2013 Rockshox Reba RL Seal came out!

    Warranty that MoFo. Get in contact with Rock Shox and get a RMA.


    Sent from my iPhone using Tapatalk
    Its all Shits and Giggles until somebody Giggles and Shits

  5. #5
    mtbr member
    Reputation:
    Join Date
    Dec 2012
    Posts
    105
    Quote Originally Posted by Brewtality View Post
    Warranty that MoFo. Get in contact with Rock Shox and get a RMA.


    Sent from my iPhone using Tapatalk
    RMA?
    And is it likely that, if I don't return it this could happen again

  6. #6
    mtbr member
    Reputation: thickfog's Avatar
    Join Date
    Oct 2010
    Posts
    873
    It's this a dual air? Those chambers can leak into one another. Check the pressure in both. One is likely high, the other low. Common issue on this fork. It will happen over and over. Needs new seals.

    Sent from my SCH-I535 using Tapatalk 4 Beta

  7. #7
    OSCMTB
    Reputation: Berkley's Avatar
    Join Date
    May 2007
    Posts
    3,165
    Looks like the negative air chamber leaked into the lowers and blew the seal out. It takes a lot of force to push those seals out.

    SRAM doesn't deal consumer direct. You'll have to go through a dealer to get it fixed.

  8. #8
    mtbr member
    Reputation:
    Join Date
    Dec 2012
    Posts
    105
    So do I return it and get a new one completely, or will they fix it? Negative air chamber leakage doesn't sound good.
    By the way its solo air with 120mm of travel...

  9. #9
    mtbr member
    Reputation: Brewtality's Avatar
    Join Date
    Jul 2007
    Posts
    5,171

    2013 Rockshox Reba RL Seal came out!

    Quote Originally Posted by WillT19 View Post
    So do I return it and get a new one completely, or will they fix it? Negative air chamber leakage doesn't sound good.
    By the way its solo air with 120mm of travel...
    RS will just repair as needed.
    If they will not deal directly with you, you will have to go through a LBS that is a RS dealer to get the repair done.


    Sent from my iPhone using Tapatalk
    Its all Shits and Giggles until somebody Giggles and Shits

  10. #10
    mtbr member
    Reputation:
    Join Date
    Dec 2012
    Posts
    105
    Quote Originally Posted by Brewtality View Post
    RS will just repair as needed.
    If they will not deal directly with you, you will have to go through a LBS that is a RS dealer to get the repair done.


    Sent from my iPhone using Tapatalk
    So the Rockshox warranty says "Claims under this warranty must be made through the retailer where the cycle or the SRAM component was purchased."
    So does anyone have any idea how this will work with Amazon?

  11. #11
    mtbr member
    Reputation:
    Join Date
    Mar 2010
    Posts
    31
    Amazon is usually good about returns/replacements. Just give it a shot, takes like 10 minutes to find out what they will do, all online.

  12. #12
    mtbr member
    Reputation:
    Join Date
    Dec 2012
    Posts
    105
    So is the negative air chamber leakage the official diagnosis as to why this happened?

  13. #13
    Probably drunk right now
    Reputation: Ken in KC's Avatar
    Join Date
    Jan 2004
    Posts
    6,766

    2013 Rockshox Reba RL Seal came out!

    Quote Originally Posted by WillT19 View Post
    So is the negative air chamber leakage the official diagnosis as to why this happened?
    Send it back under warranty and let RS give you the official diagnosis.
    JPark - 3.5- don't listen to dremer

  14. #14
    OSCMTB
    Reputation: Berkley's Avatar
    Join Date
    May 2007
    Posts
    3,165
    Quote Originally Posted by WillT19 View Post
    So is the negative air chamber leakage the official diagnosis as to why this happened?
    Most likely. Pressure escapes from negative chamber into lowers, proceeds to pop seal out. The fit on Rockshox seals is TIGHT. They don't just pop out by themselves.

  15. #15
    MTBR Member
    Reputation: ncfisherman's Avatar
    Join Date
    Dec 2007
    Posts
    2,583
    Go to your LBS. Any RS dealer can have the fork warrantied for you.

  16. #16
    mtbr member
    Reputation:
    Join Date
    Dec 2012
    Posts
    105
    I'm going to return it to Amazon and get my $$$ back. I'll probably buy another soon.

  17. #17
    Probably drunk right now
    Reputation: Ken in KC's Avatar
    Join Date
    Jan 2004
    Posts
    6,766

    2013 Rockshox Reba RL Seal came out!

    Quote Originally Posted by WillT19 View Post
    I'm going to return it to Amazon and get my $$$ back. I'll probably buy another soon.
    I'm glad to see you're taking the advice of experienced cyclists.

    You're making a big deal out of something small. It's a pita but not that complicated.

    Take the shock in to your local shop and ask for their help. If you bring in some homeade cookies, you'll be golden.
    JPark - 3.5- don't listen to dremer

  18. #18
    mtbr member
    Reputation:
    Join Date
    Jan 2012
    Posts
    2
    If you see this please can you tell us the out come of what happened with your forks.
    This has just happened on my brand new solo air reba's (I had ridden 10 miles) I wasn't even on the bike when I heard the seal blow out. Unfortunately I am not as trim as I used to be (95kg) so there was approx 120 psi in them but I hadn't ridden anything difficult in that 10 miles - just forest track.

  19. #19
    Merendon Junkie
    Reputation: abelfonseca's Avatar
    Join Date
    Dec 2011
    Posts
    379
    I cant look at the pictures from my computer at work so I dont know if the dust seal that popped was from the air spring or the damper side. Anyways, the exact same thing happened to me on my brand new 2013 reba (2 or 3 rides in). The dust seal from the aire side popped out and the pressure was way low. The cause was a faulty oring leaking air into the lowers, popping the seal out, also causing the pressure loss and increased sag. I used the rebuild kit that was included with the new fork and changed out the 3 orings in the air piston. The fork has been good ever since. You can buy those orings in the general commerce for about a buck each.

    It seems that this issue is fairly common from what I can see. Says a lot about the QC at the plant assembling these forks.

    Good Luck
    Abel

  20. #20
    mtbr member
    Reputation:
    Join Date
    Jan 2012
    Posts
    2
    Thanks Abel, I assume the same happened to mine but I have sent them back now.

    I am surprised the dust seal creates an air tight seal between the stanchions and lower legs although once they have worn a bit this is probably not the case. With such a good seal you would be compressing the air in the lowers as the fork moves through its travel (as the stanchions move into the lower legs reducing the volume of space). I assume this is why new forks do not feel as plush until the dust seal has worn slightly so it is not so air tight?

  21. #21
    mtbr member
    Reputation: vickbmx's Avatar
    Join Date
    Feb 2011
    Posts
    12
    Same thing happened to my son's fork less than 100 miles out of the box. We had a local shop install a new seal kit and it came out again on the drive home. Hoping we can get a replacement before his race this weekend.

Similar Threads

  1. Reba Wiper Seal Issue
    By ShuttleworthM in forum Shocks and Suspension
    Replies: 6
    Last Post: 05-15-2013, 07:19 PM
  2. 2013 RockShox Reba RL Solo Air 100 29er,Tapered
    By cornice6 in forum 29er Components
    Replies: 43
    Last Post: 02-06-2013, 09:29 AM
  3. 2013 RockShox Reba RL Solo Air 100 29er,Tapered
    By cornice6 in forum Shocks and Suspension
    Replies: 1
    Last Post: 09-22-2012, 12:10 AM
  4. 2013 Rockshox XC/Reba/SID/Recon/Sektor/Revelation
    By the_terrible_1 in forum SRAM
    Replies: 0
    Last Post: 06-05-2012, 12:57 PM
  5. Blown Reba Seal (twice)
    By bank5 in forum Shocks and Suspension
    Replies: 4
    Last Post: 02-07-2012, 08:17 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •