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Thread: Ask FELT

  1. #1
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    Ask FELT

    Have a tech question regarding your Felt? Not sure if a certain part will be compatible? Just have a general question about your bike or Felt?

    Here's your chance to get answers from the source! Ask away!
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  2. #2
    bmh
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    I have a question about warranty work on my Felts. I bought a Virtue 3 last October and a Nine Sport this past April. My local Felt dealer in Louisville (Cycler's Cafe) closed shop. So if I do have an issue who do I contact since most manufacturer's prefer you to go through your dealer?

    Also, I am thinking about upgrading the fork on the Nine Sport. I've been thinking of buying used so what length tube do I need to get?

  3. #3
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    Warranties do need to be processed through a Felt dealer, but don't need to be processed through YOUR Felt dealer. Any authorized dealer, from the same country as the purchase was made, can process any Felt warranty.

    So, if you ever do have a warranty issue, simply take your bike, along with a copy of your receipt, to any authorized dealer to begin.

    Steerer length will vary depending on the model year and frame size. A good rule of thumb is to measure the length of the stock fork's steerer tube and make sure the one you purchase is at least that long.
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  4. #4
    bmh
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    Quote Originally Posted by wpcouch View Post
    Warranties do need to be processed through a Felt dealer, but don't need to be processed through YOUR Felt dealer. Any authorized dealer, from the same country as the purchase was made, can process any Felt warranty.

    So, if you ever do have a warranty issue, simply take your bike, along with a copy of your receipt, to any authorized dealer to begin.
    So Lexington, Kentucky or Cincinnati, Ohio...yay 89.4 miles.

  5. #5
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    Yeah... not much I can do about that one. Sorry!

    Just to be clear, general service can be performed by any LBS. Warranty requests need to be processed through an authorized dealer.

    We are adding new dealers on a pretty continual basis, so keep an eye on our dealer locator.
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  6. #6
    OZX
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    I've downloaded the Virtue suspension manual but there's no explanation of swapping the shock mount top spacers.
    What are the pros and cons of moving the top mount forward and aft?

  7. #7
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    Purchased a lrg Nine Sport a little over 4 weeks ago from my lbs in Phoenix and checked in with them at week 2, post-order date. They were anticipating delivery within two weeks from that time but haven't heard from them. Is Felt backlogged on the 2012 Nine Sport right now? What are the current lead times? Thanks.
    Last edited by torreyaz; 11-09-2011 at 08:32 PM.

  8. #8
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    Quote Originally Posted by OZX View Post
    I've downloaded the Virtue suspension manual but there's no explanation of swapping the shock mount top spacers.
    What are the pros and cons of moving the top mount forward and aft?
    What model year Virtue to you have?
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  9. #9
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    Quote Originally Posted by torreyaz View Post
    Purchased a lrg Nine Sport a little over 4 weeks ago from my lbs in Phoenix and checked in with them at week 2, post-order date. They were anticipating delivery within two weeks from that time but haven't heard from them. Is Felt backlogged on the 2012 Nine Sport right now? What are the current lead times? Thanks.
    Please PM me the name of the shop you have been working with. I'll see what details I can find out for you.
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  10. #10
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    Quote Originally Posted by wpcouch View Post
    Please PM me the name of the shop you have been working with. I'll see what details I can find out for you.
    Thank you. I pm'd you with the specifics.

  11. #11
    OZX
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    Quote Originally Posted by wpcouch View Post
    What model year Virtue to you have?
    It's a 2011 Virtue Sport

  12. #12
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    Quote Originally Posted by wpcouch View Post
    Please PM me the name of the shop you have been working with. I'll see what details I can find out for you.
    No need to pursue this. It finally showed up. Thanks.

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    Where to buy a Felt Mountain Bike in Northern Virginia?

    All the bike dealers in northern virginia advertise Felt Bicycles, but, only carry the road bikes, they'd rather I buy the mountain bikes that they are stocking, (Spec, Giant, Trek, etc.), looking for a 2012 Felt Nine Sport 19.5", Thanks, Charles Williams

  14. #14
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    Quote Originally Posted by nforkbike View Post
    All the bike dealers in northern virginia advertise Felt Bicycles, but, only carry the road bikes, they'd rather I buy the mountain bikes that they are stocking, (Spec, Giant, Trek, etc.), looking for a 2012 Felt Nine Sport 19.5", Thanks, Charles Williams
    All of our dealers manage their own inventory. In most cases, orders for 2012 bikes have been placed, but certain dealers may not have taken delivery yet. It is possible that the dealers you have spoken to did not bring in many of our MTBs or are simply sold out at this time (it is a lighter time of the season)

    Any dealer can place a special order for the bike of your choice, so feel free to ask about that at your LBS.

    For your convenience, here is a link to the dealers in your area. There's quite a few!

    N Virginia Dealers
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  15. #15
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    Felt needs a head badge. The Felt Wings are a great logo and I feel they should be incorporated, at least, into their MTBs as a head badge.

  16. #16
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    Quote Originally Posted by torreyaz View Post
    Felt needs a head badge. The Felt Wings are a great logo and I feel they should be incorporated, at least, into their MTBs as a head badge.
    That's a great suggestion! I'll be sure to pass it on to our Creative Dept.
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  17. #17
    OZX
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    Quote Originally Posted by OZX View Post
    I've downloaded the Virtue suspension manual but there's no explanation of swapping the shock mount top spacers.
    What are the pros and cons of moving the top mount forward and aft?
    I've continued to search for an answer to this with no luck.
    Any links to a site / review / forum that discusses this feature?

  18. #18
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    Quote Originally Posted by OZX View Post
    I've continued to search for an answer to this with no luck.
    Any links to a site / review / forum that discusses this feature?
    Hi OZX, sorry for the delay in replying to you... I've been on jury duty!

    Here's an answer, straight from our MTB product manager:

    "Rear mount is 130mm travel and a more linear spring rate (feels plusher) forward mount is 120mm travel and more progressive (feels more xc racey and a snappier feel)"

    Let me know if there is anything else you need help with!
    www.feltbicycles.com - wilcouchatfeltbicyclesdotcom - facebook

  19. #19
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    When will the Nine Team arrive in Canada?

  20. #20
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    I have a 520 and want to update the front end. Anybody have suggestions for a 120mm front fork that would be good for single track stuff and jumping. I also want to go to a 2.3 or 2.4 in the front. Any thoughts?

  21. #21
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    Any 29er goodness/newness coming for 2012? I want to see a 29er FS trail/xc bike (100mm to 120mm travel) that is snappy and fun!

  22. #22
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    Felt,

    Please clean up the extra cable on the front of the Nine series. The attention to detail is terrific on the rest of the bike, but the cable 'overage' on the front looks like a rats nest. Yes, my wired bike computer is in there, but see past it and try to address the rest of it. It's apparent that you could cut down on the brake line lengths quite a bit.

    Regards,

    Proud 2011 Nine Sport owner.




  23. #23
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    Quote Originally Posted by gregnash View Post
    Any 29er goodness/newness coming for 2012? I want to see a 29er FS trail/xc bike (100mm to 120mm travel) that is snappy and fun!
    There are some rumors out there...
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  24. #24
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    Quote Originally Posted by torreyaz View Post
    Felt,

    Please clean up the extra cable on the front of the Nine series. The attention to detail is terrific on the rest of the bike, but the cable 'overage' on the front looks like a rats nest. Yes, my wired bike computer is in there, but see past it and try to address the rest of it. It's apparent that you could cut down on the brake line lengths quite a bit.

    Regards,

    Proud 2011 Nine Sport owner.



    Hi Torreyaz,

    Thanks for the comments and for buying a FELT!

    We (along with many other manufacturers) leave housing on the long side, as that gives you and your shop much more slack to work with when initially setting up the position on your bike. It is typically easier to cut housing/cables shorter, once you have finalized your position, than it is to buy and replace housing that is too short!
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  25. #25
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    Quote Originally Posted by wpcouch View Post
    Hi Torreyaz,

    Thanks for the comments and for buying a FELT!

    We (along with many other manufacturers) leave housing on the long side, as that gives you and your shop much more slack to work with when initially setting up the position on your bike. It is typically easier to cut housing/cables shorter, once you have finalized your position, than it is to buy and replace housing that is too short!
    I understand the explanation but my lbs never even brought this up as something I could consider. I'm riding the default position, but should I expect a Felt dealer to offer this level of service as part of their contract with Felt? In other words, should your dealers customize the cabling upon purchase of a Felt, or at least offer the cable customization as an aftermarket expense?


    Sent from my mountain bike while crashing

  26. #26
    rza
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    sizing

    hello,
    I'm looking to buy a Felt Nine Trail but am not sure what size to get. I'm 6'5" so it would seem that I need an XL, but my inseam is only 34. I had a XL frame years ago from a different maker (GT) and it always seemed to big for me. I check the specs on the XLand it looks like I'd only have an inch of standover height. If I go down a size would that be too small??

    thanks
    rza

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    Can I convert my q720 to SS?

  28. #28
    I dd what you see there.
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    Why didn't Felt make a "higher end" SRAM build (ie; Red) in a aluminum frame for 2012 Cyclocross line?

    Why isn't the weight for the 2012 F65X posted like all the others and how much does it actually weigh? (yes I want one)

  29. #29
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    Another request for a FS 29er, no need for big travel 100mm would be fine.

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    Quote Originally Posted by cobi View Post
    Another request for a FS 29er, no need for big travel 100mm would be fine.
    another here. a short travel full squish 29er is perfect for my part of the country. i'm a die hard felt fanboi that had to get a niner for my first mountain bike. it's a great bike but it will get sold after felt makes FS 29ers for a couple of years. (gotta iron out the kink before i buy one)

  31. #31
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    2009 Solo Nine Question

    Have a Solo 9 and was wondering where I can get the tech/service manual on the eccentric bottom bracket. Maybe something with an exploded parts view? Felt's website alludes to a manual area in the tech section that doesn't seem to exist. Gracias.

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    When we seeing the rumored Edict 29er?

  33. #33
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    When is the next batch of 2012 Nine Sports due to ship in California?
    2013 Felt Edict Nine

  34. #34
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    Hubs on the 2012 Nine Sport? 12x135 or 12x142. Looking to upgrade the wheel set.
    Please donate to IMBA or your local IMBA chapter. It's trail karma.

  35. #35
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    ..crickets...

    I got a reply from Felt on my earlier question: "No - we don't have technical manuals. Check with your dealer."

  36. #36
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    hello from France

    I hava a question concerning a FELT NINE SOLO 2008 with integrated headset.

    I got the frame without the headset

    What kind of Integrated headset i need ? 36/45 ° or 45°/45° ??

    regards

    French fever

  37. #37
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    Quote Originally Posted by rza View Post
    hello,
    I'm looking to buy a Felt Nine Trail but am not sure what size to get. I'm 6'5" so it would seem that I need an XL, but my inseam is only 34. I had a XL frame years ago from a different maker (GT) and it always seemed to big for me. I check the specs on the XLand it looks like I'd only have an inch of standover height. If I go down a size would that be too small??

    thanks
    rza
    rza -

    The best, and only, method I recommend for sizing is to visit your local dealer and have them make a suggestion. It is very difficult to recommend a size without seeing you in person and/or on a bike.
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  38. #38
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    Quote Originally Posted by koretex View Post
    Can I convert my q720 to SS?
    With the correct parts, yes!
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  39. #39
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    Quote Originally Posted by XLNC View Post
    Why didn't Felt make a "higher end" SRAM build (ie; Red) in a aluminum frame for 2012 Cyclocross line?

    Why isn't the weight for the 2012 F65X posted like all the others and how much does it actually weigh? (yes I want one)
    We typically do not post weights until we receive actual production models in stock. We only recently received the F65X, which is most likely why it has not been posted yet.

    The 55cm F65X we have here at the office weighed in at 20.12lbs.
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  40. #40
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    Quote Originally Posted by Puffy Tacos View Post
    Have a Solo 9 and was wondering where I can get the tech/service manual on the eccentric bottom bracket. Maybe something with an exploded parts view? Felt's website alludes to a manual area in the tech section that doesn't seem to exist. Gracias.
    We do not have any tech docs or manuals on the Solo 9's EBB. It is a standard, wedge style EBB.

    Send me a PM with any questions you have, and I'll give you some adjustment tips.
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  41. #41
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    Quote Originally Posted by cobi View Post
    Another request for a FS 29er, no need for big travel 100mm would be fine.
    Quote Originally Posted by c_mack9 View Post
    another here. a short travel full squish 29er is perfect for my part of the country. i'm a die hard felt fanboi that had to get a niner for my first mountain bike. it's a great bike but it will get sold after felt makes FS 29ers for a couple of years. (gotta iron out the kink before i buy one)
    Quote Originally Posted by Alta825 View Post
    When we seeing the rumored Edict 29er?
    Make sure you keep a close watch on this Ssring's Sea Otter Classic! I think you'll see some very interesting things...
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  42. #42
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    Quote Originally Posted by CCMTB View Post
    Hubs on the 2012 Nine Sport? 12x135 or 12x142. Looking to upgrade the wheel set.
    The 2012 Nine Sport is 12x135
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  43. #43
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    Quote Originally Posted by french fever View Post
    hello from France

    I hava a question concerning a FELT NINE SOLO 2008 with integrated headset.

    I got the frame without the headset

    What kind of Integrated headset i need ? 36/45 ° or 45°/45° ??

    regards

    French fever
    You need an IS-Style headset, measuring 41.6mm x 6.5mm at 45/45

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  44. #44
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    Quote Originally Posted by Carloswithac View Post
    When is the next batch of 2012 Nine Sports due to ship in California?
    We are expecting more by the end of March.

    Your dealer will have up-to-date delivery information at their disposal. There is a very high demand for this model, so availability will be limited for new orders. I would inquire at your local dealer to see if they currently have any on order with FELT
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  45. #45
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    Quote Originally Posted by wpcouch View Post
    The 2012 Nine Sport is 12x135
    Thank you.
    Please donate to IMBA or your local IMBA chapter. It's trail karma.

  46. #46
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    I just ran across the F65SX on the Felt web site. It's a great looking bike. In the geometry chart, it shows a Seat Tube Center to Top dimension. Is that to the seat collar? Also, what is the BCD of the crank - 110 or 130?

    Thanks.
    Last edited by Monument247; 03-03-2012 at 08:47 AM.

  47. #47
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    Quote Originally Posted by wpcouch View Post
    You need an IS-Style headset, measuring 41.6mm x 6.5mm at 45/45

    I don't see a lot of (any) campy-style headsets listed as 41.6mm. Is 42mm considered the same? For reference, I'm looking for a headset for an '09 Nine Solo.

  48. #48
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    yes it is any 41.6 mm x 6.5 x 45/45°

  49. #49
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    Quote Originally Posted by french fever View Post
    yes it is any 41.6 mm x 6.5 x 45/45°
    My question is: does it exist? I have seen 41.0, 41.2, 41.8 and 42.0. Does anyone have an example, like the one pictured, of the exact correct spec?

    The other thing that's confusing is that Felt's own spec for the 2009 Nine Solo lists the headset as the "Cane Creek" style. But isn't a 45/45 considered a "Campy" style?

    Thanks in advance,

    Eric

  50. #50
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    OK, after searching and searching, I have discovered two things:

    1. It's not 41.6mm O.D. that I'm looking for; it's 41mm. Right? That's what the bearings are clearly inscribed with in the linked pic.
    2. The picture posted (with no links or description) is from Felt's own website and is for a (proprietary for Felt?) $59.99 headset.

    What I'm not clear on, though, is:

    3. How important is the stack height? I see many headsets out there that are 41mm O.D. and use 45/45 angular bearings, but none that have a 6.5mm stack height. All are anywhere from 8mm on up. Can I use any of these, as long as I'm OK with the headset being partially exposed?

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