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  1. #1
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    Oh snap! Literally. My poor Muk.

    Today I was coming off a nice calm ride on my new Mukluk. A few hardpack surfaces, but mostly tarmac. I was upshifting to gain more speed, light pressure on the pedals. I noticed the shifter was a bit stiffer than usual and as I twisted, *boom* the rear derailer snapped off the bike and managed to catch itself in the gear cassette. The derailer is destroyed (bent everywhere) and the rear dropouts broke off...looks like the frame is done.
    In my 20 years of biking I've never had this happen... let alone on a bike that has maybe 25 miles. I am heartbroken. I sent Salsa a note... I hope to God they will warranty this.



  2. #2
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    Salsa seems like good peeps- hopefully, they will take care of it quickly. Congrats, however- you are the first, I think!

  3. #3
    He be a moose too.
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    Did the frame crack or just the derailleur hanger?

  4. #4
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    It's supposed to look like this...

  5. #5
    Fat!Drunk!Slow!
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    Looks like it just needs a new hanger! Not the first Muk to have this happen. Buy 2 hangers so you have an extra!!!

  6. #6
    Geordie biker
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    email those pics to salsa and speak to your dealer, they will see you right. No shortage of mukluks either....shame though.
    2014 milage so far - 2,485
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  7. #7
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    Looks like just the hanger to me....

  8. #8
    turtles make me hot
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    Looks like I was ridin' that bike. I'm good at stuff like that.
    I like turtles

  9. #9
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    It looks like the back side of the dropout is busted to me where it loops behind the hanger.

  10. #10
    will rant for food
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    Quote Originally Posted by Ranger Pride View Post
    It looks like the back side of the dropout is busted to me where it loops behind the hanger.
    That's kind of what I was thinking. But, I'd also probably just try putting a new hanger on and see what happens.
    Disclaimer: I run Regular Cycles (as of 2016). As a profiteer of the bicycle industry, I am not to be taken very seriously.

  11. #11
    bi-winning
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    The frame looks to be ok. There's a reason derailleur hangers are replaceable.

    When under pressure, your level of performance will sink to your level of preparation.

  12. #12
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    I hope it's only the hanger... the rear derailer is wasted.

  13. #13
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    Quote Originally Posted by Sevenz View Post
    Looks like just the hanger to me....
    Looks like both the hanger and the frame to me.
    For that to happen, was there some impact to that area? shipping damage? garage rash?

  14. #14
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    I'm wondering if the orig poster doesn't know the hanger is a "consumable"

    The frame looks "boogered" in two spots but if the replacement hanger fits tight and true you're probably alright so long as you can handle the battle scars. A sharp wood chisel (yes!) can sometimes pare away the upset aluminum if it causes the replacement hanger to fit poorly. Talk it over with your local bike shop or a seasoned tech you trust, check closely for cracks or bends.

  15. #15
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    Looks like the derailler caught on something. Any spokes bent in the middle on that side or could have picked up a stick?
    Latitude 61

  16. #16
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    Quote Originally Posted by sryanak View Post
    Looks like the derailler caught on something. Any spokes bent in the middle on that side or could have picked up a stick?
    Yes. My buddy did something like this on his road bike. Classic steel frame, so no replaceable hanger--ended up halfway tearing the whole dropout free of the seat and chainstays. A little bit of metal flashing in the road had gotten kicked up into his chain/derailleur.
    I write for the Dusty Musette.

  17. #17
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    Looked at my Muk and it looks like the frame in the picture just got the corner scraped a bit.

  18. #18
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    Quote Originally Posted by Gingerdawg View Post
    Looks like both the hanger and the frame to me.
    For that to happen, was there some impact to that area? shipping damage? garage rash?
    The bike appeared fine when new, no damage. I've never fallen off the bike, yet. When this happened, I was on tarmac on a slight downhill... no sticks, nothing in the way, just me, the bike and clear road. That's why I am scratching my head as to why this would happen.
    I do know the hanger is replaceable, but the areas on the frame that broke off are what concerns me.

  19. #19
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    Dude!

    That sucks man. I hope you get it fixed, it looks like material defect to me. Is that dropout stainless or just steel? Its not aluminum right? Look on the bright side, now you can go singlespeed and never have to worry about that again, although you might have to run a tensioner with those vertical dropouts. Good luck either way bro.

  20. #20
    Frt Range, CO
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    Quote Originally Posted by Bacons View Post
    ...the areas on the frame that broke off are what concerns me.
    It's not clear to me your frame is damaged beyond a little mashed up aluminum, Did part of the dropout get broken off when the hanger bent and snapped? Can you take a better picture of the frame area you think is damaged (perhaps remove the rear wheel and the remaining hanger that's still bolted on)?

  21. #21
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    Regardless of what it now looks like, it'll more likely have been caused by a fault with the mech than with the frame.

    Unless there is a large amount of metal missing from the dropout, I'd be putting on new hanger - and mech - and riding it.

  22. #22
    Fat!Drunk!Slow!
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    Concour! Get get a couple hangers, a RD, some housing and maybe a new cable if needed and ride this bitc! Or take it to your LBS!

  23. #23
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    Thanks for the support folks.
    Talked with Salsa and they feel like only a hanger replacement is in order (oh, and a new derailleur too).
    I will take off the wheel tonight to see if there is any additional frame damage.
    I am still puzzled at how that X-9 could malfunction. Any replacement suggestions? Not feeling to confident with SRAM now.
    Cheers!

  24. #24
    will rant for food
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    You were JRA on pavement, that would be spooky for it to just tear off like that. Does the FUBAR'd derailleur have any obvious pock or scuff marks, like something you just didn't see hit it?
    Disclaimer: I run Regular Cycles (as of 2016). As a profiteer of the bicycle industry, I am not to be taken very seriously.

  25. #25
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    Derailers are nothing but trouble. SS that MoFo

  26. #26
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    Quote Originally Posted by Drew Diller View Post
    You were JRA on pavement, that would be spooky for it to just tear off like that. Does the FUBAR'd derailleur have any obvious pock or scuff marks, like something you just didn't see hit it?
    Nothing... literally, this thing looks like it just came out of the box. Not one mark.

    Quote Originally Posted by Lone Desert Walker View Post
    Derailers are nothing but trouble. SS that MoFo
    Agreed. I have a single speed 9er in my garage as well. Never had a single problem with it.

  27. #27
    will rant for food
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    ****, man. Spooky.

    I've been trying to talk myself into going back to derailleurs for the sake of lower cost and easier replacement availability, but this is demotivating!
    Disclaimer: I run Regular Cycles (as of 2016). As a profiteer of the bicycle industry, I am not to be taken very seriously.

  28. #28
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    i see on your derailleur the "L" screw looks askew. I've had multiple sram (x9+x0) derailleurs fail like that. you can hit a stick, bump it, etc, and the plastic sleeve into which the limit screw threads can pull out of the hole it's in. then when you down shift, it'll shift into the spokes. if you were actually upshifting, then there was trouble at the shifter too, because it almost certainly pulled cable to shift into the spokes.

  29. #29
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    A couple of observations about the photos.

    The derailleur has a pretty good dent in the grey part.

    Is that a dent in the rim just left of the cable attaches to the derailleur?

  30. #30
    Weird Eh
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    X- 9s are fine been using one for years.

  31. #31
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    Maybe I'm not seeing it...but where did the frame brake? Can you take a pic at a different angle to show what broke on the frame?

    It'd be nice to get this into a bike shop to determine exactly why the derailleur and rear wheel had an unintended meeting. Looks like the replaceable derailleur hanger did exactly what it was supposed to, tho.

  32. #32
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    Seems the skewer nut has a scuff on the bottom...sure nothin hit the derailleur?

  33. #33
    i heart singletrack
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    Quote Originally Posted by I Drink Blatz View Post
    X- 9s are fine been using one for years.
    True... It's tough to diagnose this stuff without seeing it, but it sounds to me like this guy's issue was one of a limit screw not being set appropriately. It's also conceivable that the fixing bolt on the replaceable derailleur hanger was a bit loose, and (this is a big if, but) if he was also running the rear wheel QR loose, it could let the derailleur move around laterally enough to swing into the spokes. That's a lot of messed up stuff happening at once, but it's not unheard of... I worked at a shop long enough to see some pretty weird circumstances walk through the door.

  34. #34
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    Quote Originally Posted by mgersib View Post
    True... It's tough to diagnose this stuff without seeing it, but it sounds to me like this guy's issue was one of a limit screw not being set appropriately. It's also conceivable that the fixing bolt on the replaceable derailleur hanger was a bit loose, and (this is a big if, but) if he was also running the rear wheel QR loose, it could let the derailleur move around laterally enough to swing into the spokes. That's a lot of messed up stuff happening at once, but it's not unheard of... I worked at a shop long enough to see some pretty weird circumstances walk through the door.
    Brand new bike, limit screw not quite right is not at all impossible to believe...
    Latitude 61

  35. #35
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    Finally had a chance to inspect the damage a bit better. After looking a bit closer, I honestly think the frame is okay. The shiny bits you see appear to be the impact from the X9 breaking free from the hanger.
    I did find something interesting, the bottom of the X9 has a pretty significant crack. I am going to have my local bike shop inspect and give their opinion. There is mud in the crack so this does tell me it was there prior to an impact (I was off the trail, dry, no mud)
    Here's a pic...(look dead center and then you can see it goes down and to the left).

    Here's the top. After I got off the trail, the screw was in it's normal place... It was shifting fine all day, no misses, perfect. About 2 miles into tarmac, on my trip home was when it broke loose. I am guessing the screw got caught in the spoke after it broke free.

    More aftermath (guide got caught in spokes after it broke free)...

    Again, this bike has only a handful of rides... it's never been dumped, fallen over, or impacted in any way... brand new. Heck, I would love to have an excuse like a wreck to justify why this all happened, but I got nuttin.'

  36. #36
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    The mech is off an older bike?

  37. #37
    i heart singletrack
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    Quote Originally Posted by sryanak View Post
    Brand new bike, limit screw not quite right is not at all impossible to believe...
    So true...

  38. #38
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    Is the chain too short?

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