Page 2 of 3 FirstFirst 123 LastLast
Results 51 to 100 of 117
  1. #51
    middle ring single track
    Reputation: Moe Ped's Avatar
    Join Date
    Aug 2009
    Posts
    3,029

    Curry Squirt....

    Quote Originally Posted by bugshield View Post
    VERY cool.

    I take it that your fork survived all this in style. What fork do you have?

    I wouldn't know where to start the calculations on how much load this fork got when it bounced off the second half of a double but I would guess SUBSTANTIALLY more than the one I folded. Pugsley dirt jump disaster!
    ...best color name ever! I'm mentioning this because that's the color of the year of my bike/fork; built up from separate NOS eBay purchases so I'm not sure of the exact vintage but I'm guessing the pair is 3~4 years old. It's the stock offset 135 mm Pugs fork with the canti bosses but no bottle mounts.

    I also can get my hands on a Pugs Necro that I built up for my son; that frame came new from an online dealer but the fork was from eBay (also NOS 135 mm offset but the newer non-canti model) . Both frames are large (20") sizes.

    I very seldom (until just recently) do stoppies on my Pugs although I've never had any qualms about doing this; Surly's stuff always seems "hell-bent for leather" stout. On the other hand, my son is often doing stoppies on his and that's the main reason your fork failure has me so interested in this topic. I'm a little under 200# soaking wet but my son is 250# plus---he scares me sometimes with his escapdes. (BTW his bike has BB7's)

    The column strength of the fork blades should be adequate (again; I can only assume what the wall thickness is) for most riding; I suspect the wheels might taco before the fork buckles (more damned assumptions) ---but it's the reactive torque from the brake that gives me reason for concern. Puts a bending moment into the small end of an end-loaded column that's way over my head to analyze. That why I'm hoping that "real" engineer will surface!
    Content here does not officially represent the CA DPR.

    Windows 10, destroying humanity one upgrade at a time.

  2. #52
    mtbr member
    Reputation: Tripower's Avatar
    Join Date
    Jan 2011
    Posts
    561

    The Jugsley

    I never did like the flexing of the stock Pugsley fork. Problem solved with a Jones Truss fork.
    Attached Thumbnails Attached Thumbnails Anyone ever bent a Pugsley fork?-ditch-witch.jpg  


  3. #53
    mtbr member
    Reputation:
    Join Date
    Jul 2004
    Posts
    8
    Hi bugshield,

    Surly here. Wow, that is a nasty bend. We hope you managed to roll out ok. We are sorry you had this experience with one of our products.

    Please work with your LBS to get the fork sent in as soon as possible. It will be covered under warranty. We really need to check it out and see what is going on here. This obviously shouldn't happen, and we will be investigating immediately once we get the fork back.

    If anyone else has any problems with any Surly product, ever, please feel free to contact us directly or work with your local bicycle shop. Just send an email to derby(at)surlybikes.com. We value your feedback, and you. Thanks, Surly

  4. #54
    mtbr member
    Reputation: drofluf's Avatar
    Join Date
    Dec 2010
    Posts
    369
    Quote Originally Posted by snackeyp View Post
    Hi bugshield,

    Surly here. Wow, that is a nasty bend. We hope you managed to roll out ok. We are sorry you had this experience with one of our products.

    Please work with your LBS to get the fork sent in as soon as possible. It will be covered under warranty. We really need to check it out and see what is going on here. This obviously shouldn't happen, and we will be investigating immediately once we get the fork back.

    If anyone else has any problems with any Surly product, ever, please feel free to contact us directly or work with your local bicycle shop. Just send an email to derby(at)surlybikes.com. We value your feedback, and you. Thanks, Surly

    This is such a refreshing attitude compared with other companies that give so many problems over warranty claims!
    If you need me I'll be at the bar

  5. #55
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    988
    It's good to know about this stuff. And I applaud everybody for their civil manners!

    I've got an enabler fork on the way and I will definitely be putting it through some "testing" prior to my first trip to the trail.

    A friend that owns a local shop bent his Karate Monkey fork in much the same way as the OP. I think he just called it a wash and ordered a replacement.

  6. #56
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    156
    Quote Originally Posted by snackeyp View Post
    Hi bugshield,

    Surly here. Wow, that is a nasty bend. We hope you managed to roll out ok. We are sorry you had this experience with one of our products.

    Please work with your LBS to get the fork sent in as soon as possible. It will be covered under warranty. We really need to check it out and see what is going on here. This obviously shouldn't happen, and we will be investigating immediately once we get the fork back.

    If anyone else has any problems with any Surly product, ever, please feel free to contact us directly or work with your local bicycle shop. Just send an email to derby(at)surlybikes.com. We value your feedback, and you. Thanks, Surly
    Thanks for checking in. The process is already rolling with my LBS but no real news yet. Please PM me if you want to get more info to associate this case with that one.

  7. #57
    mtbr member
    Reputation:
    Join Date
    Apr 2012
    Posts
    125
    Hi I'm new to the forums.I'm a machinist and pro gunsmith and know allot about metallurgy and heat treatment. After a part is hardened it is tempered or drawn to soften it to the necessary hardness to meet spec's and remove brittleness.After welding or hydro-forming the parts are often stress relieved to prevent cracking or twisting & warpage while this is a heat treatment is dose nothing to harden the material it may in fact remove unwanted hardness.A part can be tested with a triangle file if the teeth of the file skip off the surface it has been hardened.The dropouts may be hard and the forks unhardened.I hope your problem is fixed soon.

  8. #58
    Frt Range, CO
    Reputation: pursuiter's Avatar
    Join Date
    May 2008
    Posts
    2,569
    I doubt the fork blades and dropouts are heat treated. Bicycle chromoly tubing is designed to be welded with no post-weld treatment required.

  9. #59
    mtbr member
    Reputation:
    Join Date
    Nov 2012
    Posts
    1
    I tried to order a 100mm fork from both Treefort and Fatbikes.com for a generator hub Pugsley I'm thinking of building up; both sites had showed them in stock when I ordered. Treefort said the fork has been discontinued and they have no more stock, and Fat bikes said it's been recalled and Surly is working on a new one. I emailed them back to see if there were more details, but haven't heard anything.

  10. #60
    mtbr member
    Reputation:
    Join Date
    Nov 2012
    Posts
    28
    Quote Originally Posted by bugshield View Post
    I think that goes without saying.

    The question is, Do I trust the replacement?
    I would totally trust Surly. They are a reputable company that are known for making very reliable bikes. Have you contacted them?

  11. #61
    Frt Range, CO
    Reputation: pursuiter's Avatar
    Join Date
    May 2008
    Posts
    2,569
    Quote Originally Posted by pastorgarret View Post
    I would totally trust Surly...Have you contacted them?
    it's in the thread:
    Quote Originally Posted by snackeyp View Post
    Hi bugshield,

    Surly here. Wow, that is a nasty bend. We hope you managed to roll out ok. We are sorry you had this experience with one of our products....Thanks, Surly

  12. #62
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    156
    Quote Originally Posted by pastorgarret View Post
    I would totally trust Surly... Have you contacted them?
    Yes.

    Quote Originally Posted by post #3
    My LBS is working on that for me.
    Quote Originally Posted by Surly
    Please work with your LBS...

  13. #63
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    156
    Yeeha! I got my parts yesterday and built the bike up again today! My wife got to take her first ride this afternoon and LOVES it!

  14. #64
    mtbr member
    Reputation:
    Join Date
    Jul 2007
    Posts
    438
    Awesome news! Glad they took care of you.

  15. #65
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,131
    Soo, the Pugsley fork has been recalled? What's going on here?

    I ride a 2011 Snowblind Pugsley with the stock fork. I still have all of my teeth, and would like to keep it that way.

  16. #66
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    156
    The fork in question is the NEW 100MM Pugsley fork (with three Anything Cage braze-ons up each leg of the fork and no cantilever brake bosses).

    Talk to your Surly dealer if you have one.
    Last edited by bugshield; 12-11-2012 at 06:26 AM. Reason: Formatting

  17. #67
    How much does it weigh?
    Reputation: Borgschulze's Avatar
    Join Date
    Nov 2007
    Posts
    1,162


    It truly reminds me of all the broken Boxxer forks in the past.

  18. #68
    mtbr member
    Reputation:
    Join Date
    Mar 2012
    Posts
    35
    Quote Originally Posted by jlimouze View Post
    I tried to order a 100mm fork from both Treefort and Fatbikes.com for a generator hub Pugsley I'm thinking of building up; both sites had showed them in stock when I ordered. Treefort said the fork has been discontinued and they have no more stock, and Fat bikes said it's been recalled and Surly is working on a new one. I emailed them back to see if there were more details, but haven't heard anything.
    A couple days ago I called Surly up and spoke to one of the crew about the 100mm Pugs fork. Discontinued; no further information available. I would really love to get hold of something that could accommodate an Endomorph if needed yet allow me to run a 100mm dyno hub up front.

    Searching for a closeout Pugsley fork led me down a rabbit hole which ended at Vicious Cycles. Does anyone have experience with their Snow fork? Looks like I may end up going that route if all else fails.

  19. #69
    mtbr member
    Reputation: damnitman's Avatar
    Join Date
    Jan 2008
    Posts
    1,290
    BlackSheep makes a righteous Ti unicrown fork and their Steel version is pretty darn alright too...I own both and run Schmidts on both.
    If Huffy made an airplane, would you fly in it?

  20. #70
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    156
    Quote Originally Posted by AnalogKid View Post
    A couple days ago I called Surly up and spoke to one of the crew about the 100mm Pugs fork. Discontinued; no further information available. I would really love to get hold of something that could accommodate an Endomorph if needed yet allow me to run a 100mm dyno hub up front.

    Searching for a closeout Pugsley fork led me down a rabbit hole which ended at Vicious Cycles. Does anyone have experience with their Snow fork? Looks like I may end up going that route if all else fails.
    The End:

    I was advised by my LBS to stop posting about this but I know some things that others may like to know and don't appreciate gag orders.

    It's pretty discomforting to me that I haven't seen an official recall announcement from Surly on the New 100mm Pugsley fork but I've been told by a couple dealers that it was recalled and would be reproduced (when I was hunting for an old 100mm Pug fork). Time may be your ally. Otherwise, the old 100mm Pugsley fork might be an option if you can find one.

    Surly moved me to a 135mm replacement fork but it had other problems; The brake mount was way out of plane and could not be used without modifying the crap out of an adapter. Sorry I didn't say so earlier, I thought it would be a good time cool off and reflect on all this for a while.

    I finally bought a Carver O'Beast fork and that was the end of fork problems for me.

    To Surly's credit, the recall started before they even had my fork back. I assume my pictures prompted further testing and the results of those tests caused the recall and that they did not recall a bunch of forks based solely on my pictures. I think my case, at this point, got caught in a massive backwash of forks and fell through the cracks.

    To Surly's discredit; It seemed to take forever to get a replacement, a shipping deadline was missed, a shipment was sent incomplete, the replacement had QC problems, only Surly dealers have been advised of the recall, and it was implied if not stated outright that I should keep this quiet (Oops).

    There you have it; the rest of the story.
    Last edited by bugshield; 02-01-2013 at 09:58 AM. Reason: One of my statements was about a message that was implied and not a quote.

  21. #71
    Fail again. Fail better.
    Reputation: Dusza's Avatar
    Join Date
    Feb 2011
    Posts
    123
    Odd story, especially the STFU part of it...
    If it actually has been recalled, I hope Surly will make a statement ... Surly?
    I'm just building up a new wheel for the 100mm pugsley fork I bought new not so long ago... am I risking my pristine smile by riding one?

  22. #72
    mtbr member
    Reputation:
    Join Date
    Oct 2011
    Posts
    69
    I'm really interested in hearing more about this too. I was planning on building up a Front Dynamo hub-d Pugsley. What's up Surly?

  23. #73
    mtbr member
    Reputation: vikb's Avatar
    Join Date
    Sep 2008
    Posts
    9,080
    Quote Originally Posted by Dusza View Post
    Odd story, especially the STFU part of it...
    If it actually has been recalled, I hope Surly will make a statement ... Surly?
    I'm just building up a new wheel for the 100mm pugsley fork I bought new not so long ago... am I risking my pristine smile by riding one?
    Might want to check with Surly before building up the new wheel to be sure.
    Safe riding,

    Vik
    www.vikapproved.com

  24. #74
    Fail again. Fail better.
    Reputation: Dusza's Avatar
    Join Date
    Feb 2011
    Posts
    123
    Quote Originally Posted by vikb View Post
    Might want to check with Surly before building up the new wheel to be sure.
    Surly have been somehow sloppy with responding to my previous email - two weeks no reply - so I'm not holding my breath.
    But I contacted the UK distributor and they haven't heard about any recall.

  25. #75
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    156
    Quote Originally Posted by Dusza View Post
    Odd story, especially the STFU part of it...
    I should try to be more accurate. That's my interpretation not a quote.

    I was advised by my LBS on several occasions that I should not be posting about this on MTBR, manufacturers really don't like that, etc. They were polite about it but I got the message loud and clear.

  26. #76
    Fail again. Fail better.
    Reputation: Dusza's Avatar
    Join Date
    Feb 2011
    Posts
    123
    That's cool bugshield. I'm not making any assumptions nor bashing anyone/-thing, it's best to wait for what the pros say anyway.
    I'll stick around until then.

  27. #77
    mtbr member
    Reputation:
    Join Date
    Mar 2012
    Posts
    35
    I just e-mailed Vicious and Black Sheep with a sales query...can they duplicate the Pugs 100mm fork, with its attendant rack and fender mounts?

    I'll go with whomever answers my questions/returns my e-mail at this point.

    There has GOT to be a market for such a contraption.

  28. #78
    middle ring single track
    Reputation: Moe Ped's Avatar
    Join Date
    Aug 2009
    Posts
    3,029

    Surly's silence...

    Quote Originally Posted by bugshield View Post
    The End:

    I was advised by my LBS to stop posting about this but I know some things that others may like to know and don't appreciate gag orders.

    It's pretty discomforting to me that I haven't seen an official recall announcement from Surly on the New 100mm Pugsley fork but I've been told by a couple dealers that it was recalled and would be reproduced (when I was hunting for an old 100mm Pug fork). Time may be your ally. Otherwise, the old 100mm Pugsley fork might be an option if you can find one.

    Surly moved me to a 135mm replacement fork but it had other problems; The brake mount was way out of plane and could not be used without modifying the crap out of an adapter. Sorry I didn't say so earlier, I thought it would be a good time cool off and reflect on all this for a while.

    I finally bought a Carver O'Beast fork and that was the end of fork problems for me.

    To Surly's credit, the recall started before they even had my fork back. I assume my pictures prompted further testing and the results of those tests caused the recall and that they did not recall a bunch of forks based solely on my pictures. I think my case, at this point, got caught in a massive backwash of forks and fell through the cracks.

    To Surly's discredit; It seemed to take forever to get a replacement, a shipping deadline was missed, a shipment was sent incomplete, the replacement had QC problems, only Surly dealers have been advised of the recall, and it was implied if not stated outright that I should keep this quiet (Oops).

    There you have it; the rest of the story.
    ...speaks volumes. Between this fork and the cracks on certain Pugsly frames they have their hands full. They're probably trying to handle these issues internally before the CPSC steps in. IMHO the frame is more of a cosmetic flaw while the fork could be a real liability. It was interesting that Surly was lurking here and made one post before the silence set in. Orders from on high??? (QBP?) Or is it that they really don't know as of yet what the problems are? Full disclosure is always good... (don't wait until you need to come clean on Oprah!!!)

    I'd love to get my hands on a couple of those cracked frames for cheap (out of warranty)

    The Pugs is a great bike!
    Content here does not officially represent the CA DPR.

    Windows 10, destroying humanity one upgrade at a time.

  29. #79
    Fail again. Fail better.
    Reputation: Dusza's Avatar
    Join Date
    Feb 2011
    Posts
    123
    Quote Originally Posted by pliebenberg View Post
    The Pugs is a great bike!
    Amen.

    On a positive note, Nick from gypsybytrade does seem to be running the new 100 mm fork with braze-ons without any issues. He's certainly put some miles on it.

    Let's not spread rumors and give love a chance...

  30. #80
    Chronic Underachiever
    Reputation: MauricioB's Avatar
    Join Date
    Oct 2007
    Posts
    569
    Yeah, and having completely forgotten about this thread, I raced Triple D on one of these forks a couple of weeks ago. Held up fine. My body, on the other hand...

    <a href="http://www.flickr.com/photos/mababo/8404466832/" title="After by Uncle Bicycle, on Flickr"><img src="http://farm9.staticflickr.com/8376/8404466832_2ecc6fae9e.jpg" width="500" height="375" alt="After"></a>

  31. #81
    mtbr member
    Reputation:
    Join Date
    May 2012
    Posts
    479
    Fing surly.. They never replied to one of my emails regarding a new sulry bike i got... Granted, it was not nearly as severe an issue as the cracks and bends being discussed here..

    Everyone says good things abt surly, but i've only experienced the opposite... Shady... Next bike will not be a surly

  32. #82
    mtbr member
    Reputation: vikb's Avatar
    Join Date
    Sep 2008
    Posts
    9,080
    Quote Originally Posted by boogman View Post
    Fing surly.. They never replied to one of my emails regarding a new sulry bike i got... Granted, it was not nearly as severe an issue as the cracks and bends being discussed here..

    Everyone says good things abt surly, but i've only experienced the opposite... Shady... Next bike will not be a surly
    Maybe they are getting strict about their customer service policy!

    Blog | Surly Bikes

    Sorry to hear about your troubles...
    Safe riding,

    Vik
    www.vikapproved.com

  33. #83
    mtbr member
    Reputation:
    Join Date
    May 2012
    Posts
    479
    Quote Originally Posted by vikb View Post
    Maybe they are getting strict about their customer service policy!

    Blog | Surly Bikes

    Sorry to hear about your troubles...
    lol they are taking a leap of faith amassing this marketing campaign on their namesake.

    yo vik, your blog was one of the reasons I got into a surly.

  34. #84
    mtbr member
    Reputation: vikb's Avatar
    Join Date
    Sep 2008
    Posts
    9,080
    Quote Originally Posted by boogman View Post
    lol they are taking a leap of faith amassing this marketing campaign on their namesake.

    yo vik, your blog was one of the reasons I got into a surly.
    I've got 4 Surly bikes in my garage and I'll likely buy more down the road. In some categories they are the only show in town.

    So far my Surly bikes have treated me well and my customer service interactions with them have been good. Although their customer service seems to work best through a dealer.

    If we were chatting about bikes over beers I'd still recommend them to to someone who wanted say a Big Dummy or Pugsley.

    That doesn't mean I'm not sympathetic to other folks that aren't getting issues sorted or that they don't screw $hit up sometimes. Even companies that are on the whole pretty good mess up.

    I nearly lost my marbles dealing with another company recently getting some customer service for a MTB. A company known for killer customer service. Unfortunately I was the 1-3% of their customers that fell through the cracks - again & again & again! So I can appreciate that it's really hard to have a wide perspective on an issue when you feel screwed over about a particular thing.

    Now that I have calmed down I'd be willing to buy from the company in question again.

    All that to say I feel for you and I hope you get it sorted out...
    Safe riding,

    Vik
    www.vikapproved.com

  35. #85
    Fail again. Fail better.
    Reputation: Dusza's Avatar
    Join Date
    Feb 2011
    Posts
    123
    Case solved...
    Safety Recall

  36. #86
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    156
    Quote Originally Posted by Dusza View Post
    Case solved...
    Safety Recall
    Glad to see Surly doing the right thing. More info here.

    Quote Originally Posted by http://surlybikes.com/pages/surly_bikes_recalls_bicycle_forks_due_to_fall_haza rd
    Incidents/Injuries: Surly Bikes has received one report of a fork bending above the disc brake mount. No injuries have been reported.
    Interesting that I seem to be the only person who has bent one of these forks...

  37. #87
    mtbr member
    Reputation:
    Join Date
    May 2013
    Posts
    3
    i have a bent one as well.. only i was going into a corner and the damn thing folded on me.. i have a pugsley and a neck romancer... i was on the standard pugs when it happened.. my gf was on the neck romancer.. my pugs has the red offset fork.. neck romancer has the moonlander.. that will be getting checked asap to make sure it is.. so now we know of two for sure.. only i did suffer a few minor injures.. some pretty big bruises on my upper leg and nice one on my shin.. first i thought i might have busted my leg. dont know what part of the bike i hit with it.. but its a deep ass bruise.. and bounced my head off the dirt.. thankfully i was wearing a helmet... so other than a few small scrapes and cuts, and a few gnarly bruises and a sore neck i made out ok.. coulda been worse i guess.. wrote the company and email.. shouldnt have quality control problems on a bike that costs what it does... brake was rubbing really bad.. wasnt rideable.. we were 10 miles from civilization deep in the woods.. so me and a buddy of mine popped the front wheel off.. and had to actually put our weight on it to bend it back so it would be rideable to some degree.. kinda a bummer on a $1800.00 bike that really doesnt have much special stuff on it other than fat tires.. i was looking at getting a surly karate monkey.. cause i was in love with my surly's until now... wanted to go with their 29er single speed cause of all the things you can do with them.. but might have to go another route now.. they brag about their parts being made in taiwan because of the quality taiwan produces.. hmm.. somebody over their seemed to miss the mark.. i talked to a guy at surly the other day and supposedly the company that builds their forks used the wrong thickness of tubing on that day.. how the hell does somebody just in one day change the diameter of tubing on about 975 forks...

  38. #88
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    156
    Quote Originally Posted by Josh Farmer View Post
    i talked to a guy at surly the other day and supposedly the company that builds their forks used the wrong thickness of tubing on that day.. how the hell does somebody just in one day change the diameter of tubing on about 975 forks...
    I weighed my uncut fork at 1150 grams and expected it to weigh 1168. I would think that thicker tubing would be a difference of more than 18 grams but what do I know?

    Got a picture of the bent fork?

  39. #89
    mtbr member
    Reputation:
    Join Date
    May 2013
    Posts
    3
    I do have some pictures but doesnt look as severe as yours.. it wasnt anyways.. but now its not because I had to bend it back ad much as I could to ride it out of the woods.. I dont wanna post pictures yet.. I dont think surly sucks by any means and dont want anyone to think that.. just frustrating that it happened.. I know stuff happebs and sometimes stuff just gets missed or whatever.. were all human.. but definently need to get word out to the people with the bad forks so nobody gets hurt in a bad way.. can u post a pic of the fork u went to?

  40. #90
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    156
    Quote Originally Posted by Josh Farmer View Post
    ...can u post a pic of the fork u went to?
    How about a link?

    The Carver fork is very light. The other alternative I looked at was a lefty.

  41. #91
    mtbr member
    Reputation:
    Join Date
    May 2013
    Posts
    3
    Talked to matt moore at quality bike products today.. he assured me the new forks were good to go.. they recognized whatever the issue was and it was corrected.. I feel confident after talking with him that all of us fat bikers surly and salsa riders are good to go.. I mentioned maybe putting the word out on some forums and what not just so those bikers that maybe dont go to their dealers for every repair can hear about the fork recall.. I still love my bike.. was frustrated at first bit they were on the ball and contacted me asap.. I didnt wanna ride either of my fatbikes until I had a better understanding of the situation.. I feel confident my new fork will handle just about anything I throw at it! He told me they did the new testing and they passed! Thanks surly and riders get your forks checked out.. and hopefully I see you all out on the trail!! Ride on!

  42. #92
    mtbr member
    Reputation: vikb's Avatar
    Join Date
    Sep 2008
    Posts
    9,080
    Just so any Pugs fork recall folks don't feel like they are the only ones feeling the pain:

    Safety Recall: Salsa Vaya & La Cruz Bicycle Forks | Salsa Cycles
    Safe riding,

    Vik
    www.vikapproved.com

  43. #93
    bigger than you.
    Reputation: Gigantic's Avatar
    Join Date
    Aug 2012
    Posts
    2,851
    my LBS claims that my bike wasn't one affected by the recall, yet I noticed today that the powdercoat is cracked above the disc mounts. Anyone have any advice?
    Maverick Moto Media Motorcycles, Mountain Biking & Social Media Mgt
    Facebook Twitter Instagram

  44. #94
    mtbr member
    Reputation: vikb's Avatar
    Join Date
    Sep 2008
    Posts
    9,080
    Quote Originally Posted by Gigantic View Post
    my LBS claims that my bike wasn't one affected by the recall, yet I noticed today that the powdercoat is cracked above the disc mounts. Anyone have any advice?
    Contact Surly. You could have a fork that needs to be replaced and one that is not part of the recall. I wouldn't take any chances with my front wheel/fork - the consequences of a failure are too gnarly.
    Safe riding,

    Vik
    www.vikapproved.com

  45. #95
    mtbr member
    Reputation:
    Join Date
    Oct 2012
    Posts
    73
    Quote Originally Posted by Gigantic View Post
    my LBS claims that my bike wasn't one affected by the recall, yet I noticed today that the powdercoat is cracked above the disc mounts. Anyone have any advice?
    What bike is it? Year, fork?

  46. #96
    bigger than you.
    Reputation: Gigantic's Avatar
    Join Date
    Aug 2012
    Posts
    2,851
    Quote Originally Posted by firedfromthecircus View Post
    What bike is it? Year, fork?
    yellow, 22" standard pugsley, purchased January.
    Maverick Moto Media Motorcycles, Mountain Biking & Social Media Mgt
    Facebook Twitter Instagram

  47. #97
    bigger than you.
    Reputation: Gigantic's Avatar
    Join Date
    Aug 2012
    Posts
    2,851
    Took it into Bicycle Revolutions, my trusted Surly Dealer in Philly. One of the mechs looked at the cracked powder coat on the front of the fork above the disc mount and thought that it did look like a valid warranty item. I'm bringing it back in on thursday for the shop owner to take a look at and begin the warranty process. I'm not looking forward to having the bike out of commission for a week or more and a little disappointed that the replacement fork won't match, but that's the way of it, I guess.
    Maverick Moto Media Motorcycles, Mountain Biking & Social Media Mgt
    Facebook Twitter Instagram

  48. #98
    mtbr member
    Reputation: Lone Desert Walker's Avatar
    Join Date
    Sep 2011
    Posts
    368
    So its only the offset forks that had a problem right?

  49. #99
    middle ring single track
    Reputation: Moe Ped's Avatar
    Join Date
    Aug 2009
    Posts
    3,029
    Quote Originally Posted by Lone Desert Walker View Post
    So its only the offset forks that had a problem right?
    Go check the OP on page 1; his was a 100mm fork; not the 135mm offset.

    You need to check the date stamped on the steer tube.

    Check the Surly site for recall specifics.
    Content here does not officially represent the CA DPR.

    Windows 10, destroying humanity one upgrade at a time.

  50. #100
    Fail again. Fail better.
    Reputation: Dusza's Avatar
    Join Date
    Feb 2011
    Posts
    123
    Quote Originally Posted by pliebenberg View Post
    Go check the OP on page 1; his was a 100mm fork; not the 135mm offset.

    You need to check the date stamped on the steer tube.

    Check the Surly site for recall specifics.
    +1

    A question for those of you who got replacement 100mm forks: did your forks come with anythingcage mounts on the legs? Mine doesn't have those anymore (I hope cable ties and duct tape will stick ), also it seems beefier - suddenly fitting an inflated tyre into the fork became a great hassle. Maybe it's just Knard vs Larry casing..?
    Anyways, for such a big recall Surly were quite fast with suppling replacement forks (two in my case) which is cool.

Page 2 of 3 FirstFirst 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •