Dear Ellsworth Dealers and Distributors,
We hope that all of you are having a great February thus far, and
looking forward to an amazing 2007 season. We have some unbelievable models
coming out, and are all excited to get them out to you and your
We are writing to ask for your assistance with a matter which we have
come across. Fortunately, we have caught the situation before it could
create any problems and are making great efforts to remedy it as
quickly as possible. There have been numerous Specialist frames which we are
currently recalling for further inspection, and ask for your
cooperation in helping us find their whereabouts. Please check all Specialist
frames which you may currently have in stock, and contact us if they have
a serial number which falls between SP-A-0001 through SP-A-0049. If
the frame you purchased was already sold, please make every effort to
contact your customer so that it can be sent back to us.
We have taken steps to expedite manufacturing new Specialist frames,
and will either replace your current new or used frame with a new one, or
credit you the purchase price amount towards any Ellsworth frame we
have in stock. Again, if the frame is currently being used, please take
action to contact your customer immediately for prompt return. We
apologize for the trouble, and appreciate your cooperation with this matter.
As this is merely a precautionary measure we are taking to re-evaluate
the production quality of these 1-49 serial numbered Specialist frames,
we would like to thank you again for your time and effort to ensure our
delivery of high-quality products.
On behalf of everyone at Ellsworth, cheers and happy riding!
Ellsworth Handcrafted Bicycles, Inc.
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