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  1. #201
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    Are you talking about the clamps on the seat rails?

    I understood the washers but not the "radius on the post is larger than the guts?"?

  2. #202
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    Ok, in the pic you'll see the gap between the lower cradle (which holds the bottom of the seat rails) and where it sits in the concave section on the top end of the actual post. They are a different radius to each other, which is why you can see the light coming through.

    I come from a bmx background which is why I'm referring to it as "seatpost guts"! Sorry if it's known by different terms!

  3. #203
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    Got it......Think that it may be designed like that for clearance when the saddle is put at an aggressive angle? It's pretty solid.

  4. #204
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    I figured it would be fine, I've just never seen a post with that gap before and thought mine may have been machined differently. On closer inspection it fits snug in the back section which I guess is where it matters most anyway.

    Perhaps I'm slightly paranoid after spending big on the post? I think so!

    While I'm here, a question -

    Anyone know if the post lowers would be interchangeable ie switching sizes from 31.6 to 30.9? I know this can be done on a reverb and would obviously prefer to not to have to buy a whole new post for a change in frame, as the majority seem to be 30.9 now.

  5. #205
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    Quote Originally Posted by canuck_tacoma View Post
    Good they took care of you. Just curious if it was a different /revised screw? Or a warranty replacement?
    I had the same issue with the cable slipping, and they sent me a new bolt. The original bolt is on the right, it's basically just a cylinder. The new bolt on the left has fewer threads, so it screws in further, and has a thin metal bit that sticks out further into the channel where the cable goes:

    Thomson Elite Dropper Post Thread-img_5285.jpg

    The result is that it puts much more pressure on the cable, and no more slipping.

    I also had the problem where the cable housing was too short, and they sent that, too. They responded immediately when I emailed them, and I had the new parts a couple days later. Very good customer service.

    With the new parts, the installation was a breeze and the post works perfectly.

  6. #206
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    Quote Originally Posted by whiteox View Post
    I figured it would be fine, I've just never seen a post with that gap before and thought mine may have been machined differently. On closer inspection it fits snug in the back section which I guess is where it matters most anyway.

    Perhaps I'm slightly paranoid after spending big on the post? I think so!
    Buddy has a Thompson Post, not dropper, and the top of the post is machined to match the seat rails perfectly. I can now see where your coming from, seems unusual.

  7. #207
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    Quote Originally Posted by whiteox View Post
    I figured it would be fine, I've just never seen a post with that gap before and thought mine may have been machined differently. On closer inspection it fits snug in the back section which I guess is where it matters most anyway.
    Noticed the same thing and emailed thomson. They said, it's a new design and intentional.

  8. #208
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    I am thinking of picking up either one of these or the Reverb, as such this will be my first dropper post purchase. I am curious about the length sizes, do I choose the same length as the stock seatpost? Does this matter? ( I assume it does) . I ask because one local shop has 3, all the longest size the guy said. I have a base model rumblefish and the post is I believe 31.6. Hope this isn't a dumb question...just don't want to purchase an incorrect size just because the guy on the phone said it would work...lol Thanks

  9. #209
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    Quote Originally Posted by dpo View Post
    I am thinking of picking up either one of these or the Reverb, as such this will be my first dropper post purchase. I am curious about the length sizes, do I choose the same length as the stock seatpost? Does this matter? ( I assume it does) . I ask because one local shop has 3, all the longest size the guy said. I have a base model rumblefish and the post is I believe 31.6. Hope this isn't a dumb question...just don't want to purchase an incorrect size just because the guy on the phone said it would work...lol Thanks
    It's a very valid question......You need to measure the amount of maximum exposed seatpost you are running now. Then look at the specs of the post you are looking for and make sure the min and max of the post lie within your first measurement.

    http://bikethomson.com/wp-content/up...or-website.jpg

    For example:

    Thomson is 400mm
    Min Insertion is 100mm so a max of 300mm exposed.
    Max Insertion is 212mm so min of 178mm is exposed.

    You will be fine if your current post is in 178mm to 300mm exposed.

  10. #210
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    Quote Originally Posted by canuck_tacoma View Post
    It's a very valid question......You need to measure the amount of maximum exposed seatpost you are running now. Then look at the specs of the post you are looking for and make sure the min and max of the post lie within your first measurement.

    http://bikethomson.com/wp-content/up...or-website.jpg

    For example:

    Thomson is 400mm
    Min Insertion is 100mm so a max of 300mm exposed.
    Max Insertion is 212mm so min of 178mm is exposed.

    You will be fine if your current post is in 178mm to 300mm exposed.
    Thank you !

  11. #211
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    Quote Originally Posted by dpo View Post
    I am thinking of picking up either one of these or the Reverb, as such this will be my first dropper post purchase. I am curious about the length sizes, do I choose the same length as the stock seatpost? Does this matter? ( I assume it does) . I ask because one local shop has 3, all the longest size the guy said. I have a base model rumblefish and the post is I believe 31.6. Hope this isn't a dumb question...just don't want to purchase an incorrect size just because the guy on the phone said it would work...lol Thanks
    Most dropper posts seem to have their issues. I trust Thomson's rep above SRAM's for fixing any issues. SRAM does "fix" your issue eventually, but they seem slow from my warranty issue experiences. I've been on a lot of them, but still own a GravityDropper. It's probably the ugliest, but it always seems to work.

    If I had to replace mine today, I would be torn between a the GD and the Thomson.
    Lead by my Lefty............... right down the trail, no brakes.

  12. #212
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    I have just installed my own Thomson Dropper and very happy after the first day.

    However after installing it I have a small black "pin" left over. Does anyone know what it is for ?

  13. #213
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    Quote Originally Posted by thabo View Post
    However after installing it I have a small black "pin" left over. Does anyone know what it is for ?
    It's the crimp on cable-end I'd say.

  14. #214
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    Thanks whiteox ! Good call. I looked closely and it is a nice black cable-crimp.

  15. #215
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    Fix for loose bushing cap + question about flex

    Quote Originally Posted by amish_matt View Post
    Thanks for that, mine just did the same thing, but the play went away after a hand tighten. Think I'll still call Thomson to see if it's normal, and how tight it should be.
    I just got off the phone with Thomson about this. The guy I spoke to said it's a problem with a small number of the posts and typically happens in the first 90 days of use. During assembly, the grease from inside sometimes squeezes out onto the threads that hold the top bushing cap, making it so the LocTite they use won't hold. The cap then unscrews itself when you ride.

    The solution is to unscrew the cap completely, degrease the threads and apply blue LocTite. Tighten it with a 30mm open-ended wrench to 75-100 in-lbs. If you don't want to do it, send it to them and they'll repair or replace it for you.

    Now my question: my cap backed out at least two full turns before I noticed, and there was play (as in wobble) of the stanchion in the post. I've screwed it back together and there's no more play, but there IS a slight bit of flex when I push down alternately on the front and back of the saddle. I didn't actually check for flex that carefully when the post was new - does your post flex a bit too, or is this damage from the wobble that was occurring when the cap was loose?

    Thx - Jon

  16. #216
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    Did the one with the under-seat lever come out??? How's the side to side play on these things?? Im thinking of getting a dropper, and since every single post ive had has been a Thomson, this makes sense. If the quality is half as good as their aluminum posts, id be impressed

  17. #217
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    You can order the under-seat lever as an extra-cost option. I saw a post recently from someone saying that he still hadn't received the lever yet (maybe in this forum).

    There is no side to side play - or front to back, for that matter. Zero.

    I'm seeing a little bit of flex, but that's it, and I'm not sure if that was there when it was new or if it's a result of the top bushing cap coming unscrewed. Thomson said on the phone today that if I have any problems or am unhappy in any way, send it back to them and they'll fix or replace it.

    Construction is traditional Thomson top-notch quality.

  18. #218
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    I ordered mine last week...should be here any day, I am in Norcal btw. At first I had reservations on the price, but, after reading every post in every dropper thread on here, and every post review I could find I feel I made a good choice. Thank goodness I didn't get the CB post that a different shop tried to talk me into..lol

  19. #219
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    For those that have had the post for a while, have you noticed any increase in slop, either side to side or front to back? And when you say there is "no slop", does that really mean no slop like a fixed post or no slop as in a dropper post? I ask because I was told the LEV had no slop and mine had both side to side and front to back after a few rides. What about creaks or noises?

    I am considering picking up a Thomson, but don't want to get stuck selling it after a few rides once I find out the "no slop" really means not as much as other posts I've tried
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  20. #220
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    I've been running mine daily ( 4hours / day) since I got it a few weeks ago.

    The post runs smooth and with no play at all ! Even on the repair stand I don't notice anything moving.

  21. #221
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    I have had mine for a few mouths now and I cant tell it from my non dropper thomson post I had before it. this is no as in in even a .5mm play in it. (there was about that much front to back play when the bushing got to be a 1/4 turn lose but I fixed that)
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  22. #222
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    Quote Originally Posted by ChevyM14 View Post
    I have had mine for a few mouths now and I cant tell it from my non dropper thomson post I had before it. this is no as in in even a .5mm play in it. (there was about that much front to back play when the bushing got to be a 1/4 turn lose but I fixed that)
    Thanks for the response. Was the play due to the collar being loose?
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  23. #223
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    I noticed some minimal "vertical" play when the post is fully extended.

    Can you please post a picture of the bushing you're supposed to tighten?

    Thanks

  24. #224
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    I have a "very" small amount of front to back play.

  25. #225
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    Quote Originally Posted by canuck_tacoma View Post
    I have a "very" small amount of front to back play.
    Have you checked your collar to see if it is tight?

    I ordered a Thomson today, should have it next week. I am very excited to get it and get the cabling worked out. I did send a few emails to Thomson with some questions and the response was immediate. I am very impressed with the customer service, I hope the post doesn't disappoint.
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  26. #226
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    I have 6 rides on the post now, and I had the top collar loosen up. It takes a 30mm spanner, I snugged it up and I have zero side to side or fore/aft play. Although I noticed the same "vertical" play you mention.

    The post operates fine, there's no play when its locked down. But if you depress the lever and lift up on the post, it comes up about 2mm. If I let off the lever it stays there but it won't raise up that last couple mm on its own.

    This doesn't affect the performance or function of the post, but I am concerned that something else might have come loose inside the post, given that the collar loosened on its own in about 3 rides.

    I may try and contact Thomson about it and make sure it's nothing to worry about.

  27. #227
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    Thomson wobble

    I also developed front to back wobble with my dropper after two 2 hour rides. Called Thomson and got the explanation and instructions on how to fix. Will ride a while and report back. My only other comment is I wish they would have run the cable down the back of the post because my inner thigh rubs on the cable at times while peddling.

    Service from Thomson was excellent -very helpful and willing to replace or repair if I didn't want to fix it myself.
    ------------------

    Quote Originally Posted by spokeywheeler View Post
    I have 6 rides on the post now, and I had the top collar loosen up. It takes a 30mm spanner, I snugged it up and I have zero side to side or fore/aft play. Although I noticed the same "vertical" play you mention.

    The post operates fine, there's no play when its locked down. But if you depress the lever and lift up on the post, it comes up about 2mm. If I let off the lever it stays there but it won't raise up that last couple mm on its own.

    This doesn't affect the performance or function of the post, but I am concerned that something else might have come loose inside the post, given that the collar loosened on its own in about 3 rides.

    I may try and contact Thomson about it and make sure it's nothing to worry about.

  28. #228
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    Can someone please post a pic of the parts you are supposed to check & tighten if you experience "play" on your post?

    Thanks!

  29. #229
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    Fastdiablo, what did Thomson tell you to do to fix it?

  30. #230
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    Mine developed the same front to back play after three short rides. Called Thomson, super helpful, they explained that it was an issue in assembly that has since been addressed. Basically, some of the lube from the upper wasn't cleaned off thoroughly enough after inserting into the lower, and the lube contaminated the loctite on the collar threads, preventing it from curing and holding.

    The fix is to clean the collar threads, with a q-tip, or something small, reapply loctite and tighten (torque spec is 100 lb/ft or something, I can't find my notes). I was told it used a 30.2mm wrench, or a strap wrench would work.

    I hand tightened mine before I called Thomson, which removed the play, but after another ride it was back. I couldn't loosen the collar by hand to attempt the fix myself, and didn't have a wrench that fit anyway, so I sent it back to them.

    I shipped it last Friday, they recieved it on Tuesday this week, and UPS says it's on the truck for delivery to me today. That means they turned it around in one day, which is as good as it's going to get, in my book.

  31. #231
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    Same happened to mine. 2 30mm open wrenches will tighten it down, but you'll need to eventually re apply loc-tite to remedy the issue.

  32. #232
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    My new post came in on Friday. That's right, new post. Or what sure as hell looks like a new post. I sent mine back without any of the seat clamp parts or remote. I got a post with the seat clamp installed, a remote and longer cable and housing, and not a scuff, scratch or mark on it from being installed on my bike.

    Don't know why they chose to replace rather than repair, but I'm not complaining. It's 100% solid, as expected. One week turn around, including shipping both ways.

    Side note: the cable that Thomson includes works a lot better than a standard shifter cable. The Thomson cable is slicker and more flexible, making proper tension setup at the cable clamp a lot easier (a standard shifter cable wants to straighten a bit at the tighter bends), and the pull is much smoother through my routing, which has a couple of tight bends.

    All in all, very satisfied with the warranty experience.

  33. #233
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    Good to know. Mine has a little play as well. Think I'll give them a call Monday. There is something about it on their website as well.

  34. #234
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    gotta have it!

  35. #235
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    Quote Originally Posted by spokeywheeler View Post
    Just installed my new thomson dropper post. Really happy with it so far. I'm coming from a crank bros joplin 4 and immediately I am impressed with the thomson. Firstly the extra inch of drop is great, super smooth and easy motion. Love that it stays down even if you lift up on the saddle, and absolutely zero play in the post. Much better clamp, and the build quality is really good.

    One thing that's a bit awkward is the cable routing from the remote. I ended up using a brake noodle to route the cable 90 degrees right out of the lever. This really helped the cable tuck in and not stick way out. Stoked to get it out on the trail and give this thing a proper test!Attachment 811415
    Nice idea with the brake noodle. Can you tell me what kind of noodle it is? I have a jagwire but it doesnt seem to sit in there just right.

  36. #236
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    Here is my solution to the cable loop issue, as posted on the Knolly forum. BTW, this post is worlds better then a LEV, even with the minor cable issue, which is no longer an issue.

    I love it when a plan comes together I have been able to successfully get rid of the cable loop on the Thomson. To do this, I picked up some small plastic spacers that are just a bit larger than the derailleur cable. These are used as guides to allow the cable to move freely. I also used 1 RS cable guide, and this one is critical. Without this, the cable will not push forward and will loop up behind the seat.

    I ran the dropper cable on the right side of the frame to allow the least amount of bend in the cable as it exits the front cable guide. Too much bend and the cable won't push forward.

    Here is the cable routing with the seat fully extended

    <a href="http://www.flickr.com/photos/tisser/9507813192/" title="IMG_0490 by tiSS'er, on Flickr"><img src="http://farm8.staticflickr.com/7308/9507813192_7014ba73ba_b.jpg" width="1024" height="768" alt="IMG_0490"></a>

    And what the cable looks like at the front of the bike when fully extended

    <a href="http://www.flickr.com/photos/tisser/9505017685/" title="IMG_0489 by tiSS'er, on Flickr"><img src="http://farm6.staticflickr.com/5350/9505017685_eef6545812_b.jpg" width="1024" height="768" alt="IMG_0489"></a>

    And fully dropped

    <a href="http://www.flickr.com/photos/tisser/9505018395/" title="IMG_0485 by tiSS'er, on Flickr"><img src="http://farm8.staticflickr.com/7307/9505018395_99cb40b5aa_b.jpg" width="1024" height="768" alt="IMG_0485"></a>

    The excess cable is pushed forward, away from the linkage and frame

    <a href="http://www.flickr.com/photos/tisser/9507813674/" title="IMG_0488 by tiSS'er, on Flickr"><img src="http://farm6.staticflickr.com/5458/9507813674_a2150cb227_b.jpg" width="1024" height="768" alt="IMG_0488"></a>

    Here are the guides I used

    <a href="http://www.flickr.com/photos/tisser/9507813846/" title="IMG_0487 by tiSS'er, on Flickr"><img src="http://farm4.staticflickr.com/3723/9507813846_fbeb14dc47_b.jpg" width="1024" height="768" alt="IMG_0487"></a>

    <a href="http://www.flickr.com/photos/tisser/9507813916/" title="IMG_0486 by tiSS'er, on Flickr"><img src="http://farm8.staticflickr.com/7412/9507813916_b8cc5899fa_b.jpg" width="1024" height="768" alt="IMG_0486"></a>

    Very clean setup. Still not as neat as the LEV, but damn close.
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  37. #237
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    Quote Originally Posted by broccoli rob View Post
    Nice idea with the brake noodle. Can you tell me what kind of noodle it is? I have a jagwire but it doesnt seem to sit in there just right.
    I ground the shoulder off of the noodle so it would fit nicely into the lever stop. The setup is working well so far.

  38. #238
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    Quote Originally Posted by tiSS'er View Post
    Here is my solution to the cable loop issue, as posted on the Knolly forum. BTW, this post is worlds better then a LEV, even with the minor cable issue, which is no longer an issue.

    I love it when a plan comes together I have been able to successfully get rid of the cable loop on the Thomson. To do this, I picked up some small plastic spacers that are just a bit larger than the derailleur cable. These are used as guides to allow the cable to move freely. I also used 1 RS cable guide, and this one is critical. Without this, the cable will not push forward and will loop up behind the seat.

    I ran the dropper cable on the right side of the frame to allow the least amount of bend in the cable as it exits the front cable guide. Too much bend and the cable won't push forward.

    Here is the cable routing with the seat fully extended

    And what the cable looks like at the front of the bike when fully extended

    And fully dropped

    The excess cable is pushed forward, away from the linkage and frame

    <Here are the guides I used


    Very clean setup. Still not as neat as the LEV, but damn close.
    Smart.....Personally I don't have an issue with my cable dropping down. If I did, that's a good solution.

  39. #239
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    Quote Originally Posted by canuck_tacoma View Post
    Smart.....Personally I don't have an issue with my cable dropping down. If I did, that's a good solution.
    I like my cables nice and tidy. The Knolly 4x4 linkage creates a bit of an issue as well.
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  40. #240
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    I mounted the remote for above-bar access, which gives pretty clean cable routing, and also keeps the lever away from the shifters and brakes. Works well for me. I suppose the lever might be more vulnerable in a bad crash versus under-bar placement, but I think it will be fine.

    I've now got about 50 hours use on the post and its been perfect. I especially like the modest, non-varying resistance as the post moves through its range; it makes it really easy to consistently move to intermediate positions, like one inch from top for technical pedaling.
    Thomson Elite Dropper Post Thread-img_9636.jpgThomson Elite Dropper Post Thread-img_9637.jpg

  41. #241
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    What's the word on the stealth versions of this thing?
    Alcohol may lead nowhere, but it sure is the scenic route!

  42. #242
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    Keep an eye on your lever...the pin on mine was starting to work it's way out. Pushed it back in and centred it.

  43. #243
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    Well I got a call today and the one I ordered 1.5 weeks ago is in. Question...How easy/difficult are these to install? I would normally install something like this myself, but I have never used any dropper post before so wondering if maybe I should just take my bike along and let them throw it on...or just bring it home and do myself. Looks like you all are having a simple enough time on install.

  44. #244
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    Quote Originally Posted by dpo View Post
    Well I got a call today and the one I ordered 1.5 weeks ago is in. Question...How easy/difficult are these to install? I would normally install something like this myself, but I have never used any dropper post before so wondering if maybe I should just take my bike along and let them throw it on...or just bring it home and do myself. Looks like you all are having a simple enough time on install.
    Post install is a snap. Install the post, get the maximum height setup, and then setup your cable. If the cable is too short (mine was), drop a contact request to Thomson via their website and you will be contacted back in minutes.
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  45. #245
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    I made a few changes which are cosmetic only. It's much cleaner now. I moved the guide to the seat tube, just below the clamp.

    <a href="http://www.flickr.com/photos/tisser/9511855909/" title="IMG_0495 by tiSS'er, on Flickr"><img src="http://farm8.staticflickr.com/7430/9511855909_1b5d8b968e_b.jpg" width="1024" height="768" alt="IMG_0495"></a>

    <a href="http://www.flickr.com/photos/tisser/9514644858/" title="IMG_0494 by tiSS'er, on Flickr"><img src="http://farm3.staticflickr.com/2807/9514644858_8101316d9a_b.jpg" width="1024" height="768" alt="IMG_0494"></a>

    <a href="http://www.flickr.com/photos/tisser/9511856395/" title="IMG_0492 by tiSS'er, on Flickr"><img src="http://farm6.staticflickr.com/5548/9511856395_94dcfc69d0_b.jpg" width="1024" height="768" alt="IMG_0492"></a>

    <a href="http://www.flickr.com/photos/tisser/9514645610/" title="IMG_0491 by tiSS'er, on Flickr"><img src="http://farm4.staticflickr.com/3688/9514645610_e9e2249dfd_b.jpg" width="1024" height="768" alt="IMG_0491"></a>
    Employed by Pivot Cycles - www.pivotcycles.com

  46. #246
    mtbr member
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    wow, all the new dropper posts coming out look very cool. i've been sold on GD's for years now, super reliable being mechanically-based. but these new posts with stealth option and infinite adjustability vs. stepped adjustments is really nice.

    i'll be waiting for tests on this Thompson stealth version....
    We Ride In God's Country!

  47. #247
    smartass
    Reputation: amish_matt's Avatar
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    Buy a dropper, get a stem for free: http://bikethomson.com/wp-content/up...son-coupon.pdf

  48. #248
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    Had a Thomson dropper post fitted to my anthem for a few weeks now and all I can say is - damn if only everything was made with such quality and design forethought.
    Anyone thinking of purchasing - do it, you won't regret it.

  49. #249
    dpo
    dpo is offline
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    I just installed mine on a 17.5 Rumblefish. The sleeve and cable were the exact perfect size. Didn't have to cut the sleeve at all and only about an inch off the cable . Works like a champ ...very happy. I'll go test in Foresthill/ Auburn tomorrow if the fire smoke is down. I'll post pics if anyone wants/ or needs to see how it fits a 17.5 Trek.

  50. #250
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    Thompsons stems and reg posts have such excellent machining. I'm really curious how these posts are too. I'm looking forward to their stealth version.
    We Ride In God's Country!

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