Page 3 of 8 FirstFirst 1234567 ... LastLast
Results 201 to 300 of 711
  1. #201
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,032
    Are you talking about the clamps on the seat rails?

    I understood the washers but not the "radius on the post is larger than the guts?"?

  2. #202
    mtbr member
    Reputation:
    Join Date
    Aug 2009
    Posts
    20
    Ok, in the pic you'll see the gap between the lower cradle (which holds the bottom of the seat rails) and where it sits in the concave section on the top end of the actual post. They are a different radius to each other, which is why you can see the light coming through.

    I come from a bmx background which is why I'm referring to it as "seatpost guts"! Sorry if it's known by different terms!

  3. #203
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,032
    Got it......Think that it may be designed like that for clearance when the saddle is put at an aggressive angle? It's pretty solid.

  4. #204
    mtbr member
    Reputation:
    Join Date
    Aug 2009
    Posts
    20
    I figured it would be fine, I've just never seen a post with that gap before and thought mine may have been machined differently. On closer inspection it fits snug in the back section which I guess is where it matters most anyway.

    Perhaps I'm slightly paranoid after spending big on the post? I think so!

    While I'm here, a question -

    Anyone know if the post lowers would be interchangeable ie switching sizes from 31.6 to 30.9? I know this can be done on a reverb and would obviously prefer to not to have to buy a whole new post for a change in frame, as the majority seem to be 30.9 now.

  5. #205
    mtbr member
    Reputation:
    Join Date
    Nov 2005
    Posts
    32
    Quote Originally Posted by canuck_tacoma View Post
    Good they took care of you. Just curious if it was a different /revised screw? Or a warranty replacement?
    I had the same issue with the cable slipping, and they sent me a new bolt. The original bolt is on the right, it's basically just a cylinder. The new bolt on the left has fewer threads, so it screws in further, and has a thin metal bit that sticks out further into the channel where the cable goes:

    Thomson Elite Dropper Post Thread-img_5285.jpg

    The result is that it puts much more pressure on the cable, and no more slipping.

    I also had the problem where the cable housing was too short, and they sent that, too. They responded immediately when I emailed them, and I had the new parts a couple days later. Very good customer service.

    With the new parts, the installation was a breeze and the post works perfectly.

  6. #206
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,032
    Quote Originally Posted by whiteox View Post
    I figured it would be fine, I've just never seen a post with that gap before and thought mine may have been machined differently. On closer inspection it fits snug in the back section which I guess is where it matters most anyway.

    Perhaps I'm slightly paranoid after spending big on the post? I think so!
    Buddy has a Thompson Post, not dropper, and the top of the post is machined to match the seat rails perfectly. I can now see where your coming from, seems unusual.

  7. #207
    mtbr member
    Reputation: dump's Avatar
    Join Date
    Nov 2005
    Posts
    288
    Quote Originally Posted by whiteox View Post
    I figured it would be fine, I've just never seen a post with that gap before and thought mine may have been machined differently. On closer inspection it fits snug in the back section which I guess is where it matters most anyway.
    Noticed the same thing and emailed thomson. They said, it's a new design and intentional.

  8. #208
    dpo
    dpo is offline
    mtbr member
    Reputation:
    Join Date
    Apr 2012
    Posts
    137
    I am thinking of picking up either one of these or the Reverb, as such this will be my first dropper post purchase. I am curious about the length sizes, do I choose the same length as the stock seatpost? Does this matter? ( I assume it does) . I ask because one local shop has 3, all the longest size the guy said. I have a base model rumblefish and the post is I believe 31.6. Hope this isn't a dumb question...just don't want to purchase an incorrect size just because the guy on the phone said it would work...lol Thanks

  9. #209
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,032
    Quote Originally Posted by dpo View Post
    I am thinking of picking up either one of these or the Reverb, as such this will be my first dropper post purchase. I am curious about the length sizes, do I choose the same length as the stock seatpost? Does this matter? ( I assume it does) . I ask because one local shop has 3, all the longest size the guy said. I have a base model rumblefish and the post is I believe 31.6. Hope this isn't a dumb question...just don't want to purchase an incorrect size just because the guy on the phone said it would work...lol Thanks
    It's a very valid question......You need to measure the amount of maximum exposed seatpost you are running now. Then look at the specs of the post you are looking for and make sure the min and max of the post lie within your first measurement.

    http://bikethomson.com/wp-content/up...or-website.jpg

    For example:

    Thomson is 400mm
    Min Insertion is 100mm so a max of 300mm exposed.
    Max Insertion is 212mm so min of 178mm is exposed.

    You will be fine if your current post is in 178mm to 300mm exposed.

  10. #210
    dpo
    dpo is offline
    mtbr member
    Reputation:
    Join Date
    Apr 2012
    Posts
    137
    Quote Originally Posted by canuck_tacoma View Post
    It's a very valid question......You need to measure the amount of maximum exposed seatpost you are running now. Then look at the specs of the post you are looking for and make sure the min and max of the post lie within your first measurement.

    http://bikethomson.com/wp-content/up...or-website.jpg

    For example:

    Thomson is 400mm
    Min Insertion is 100mm so a max of 300mm exposed.
    Max Insertion is 212mm so min of 178mm is exposed.

    You will be fine if your current post is in 178mm to 300mm exposed.
    Thank you !

  11. #211
    mtbr member
    Reputation:
    Join Date
    May 2007
    Posts
    5,324
    Quote Originally Posted by dpo View Post
    I am thinking of picking up either one of these or the Reverb, as such this will be my first dropper post purchase. I am curious about the length sizes, do I choose the same length as the stock seatpost? Does this matter? ( I assume it does) . I ask because one local shop has 3, all the longest size the guy said. I have a base model rumblefish and the post is I believe 31.6. Hope this isn't a dumb question...just don't want to purchase an incorrect size just because the guy on the phone said it would work...lol Thanks
    Most dropper posts seem to have their issues. I trust Thomson's rep above SRAM's for fixing any issues. SRAM does "fix" your issue eventually, but they seem slow from my warranty issue experiences. I've been on a lot of them, but still own a GravityDropper. It's probably the ugliest, but it always seems to work.

    If I had to replace mine today, I would be torn between a the GD and the Thomson.
    Lead by my Lefty............... right down the trail, no brakes.

  12. #212
    mtbr member
    Reputation:
    Join Date
    Aug 2013
    Posts
    13
    I have just installed my own Thomson Dropper and very happy after the first day.

    However after installing it I have a small black "pin" left over. Does anyone know what it is for ?

  13. #213
    mtbr member
    Reputation:
    Join Date
    Aug 2009
    Posts
    20
    Quote Originally Posted by thabo View Post
    However after installing it I have a small black "pin" left over. Does anyone know what it is for ?
    It's the crimp on cable-end I'd say.

  14. #214
    mtbr member
    Reputation:
    Join Date
    Aug 2013
    Posts
    13
    Thanks whiteox ! Good call. I looked closely and it is a nice black cable-crimp.

  15. #215
    mtbr member
    Reputation:
    Join Date
    Aug 2013
    Posts
    63

    Fix for loose bushing cap + question about flex

    Quote Originally Posted by amish_matt View Post
    Thanks for that, mine just did the same thing, but the play went away after a hand tighten. Think I'll still call Thomson to see if it's normal, and how tight it should be.
    I just got off the phone with Thomson about this. The guy I spoke to said it's a problem with a small number of the posts and typically happens in the first 90 days of use. During assembly, the grease from inside sometimes squeezes out onto the threads that hold the top bushing cap, making it so the LocTite they use won't hold. The cap then unscrews itself when you ride.

    The solution is to unscrew the cap completely, degrease the threads and apply blue LocTite. Tighten it with a 30mm open-ended wrench to 75-100 in-lbs. If you don't want to do it, send it to them and they'll repair or replace it for you.

    Now my question: my cap backed out at least two full turns before I noticed, and there was play (as in wobble) of the stanchion in the post. I've screwed it back together and there's no more play, but there IS a slight bit of flex when I push down alternately on the front and back of the saddle. I didn't actually check for flex that carefully when the post was new - does your post flex a bit too, or is this damage from the wobble that was occurring when the cap was loose?

    Thx - Jon

  16. #216
    mtbr member
    Reputation: Luigiugueto's Avatar
    Join Date
    Oct 2007
    Posts
    1,537
    Did the one with the under-seat lever come out??? How's the side to side play on these things?? Im thinking of getting a dropper, and since every single post ive had has been a Thomson, this makes sense. If the quality is half as good as their aluminum posts, id be impressed

  17. #217
    mtbr member
    Reputation:
    Join Date
    Aug 2013
    Posts
    63
    You can order the under-seat lever as an extra-cost option. I saw a post recently from someone saying that he still hadn't received the lever yet (maybe in this forum).

    There is no side to side play - or front to back, for that matter. Zero.

    I'm seeing a little bit of flex, but that's it, and I'm not sure if that was there when it was new or if it's a result of the top bushing cap coming unscrewed. Thomson said on the phone today that if I have any problems or am unhappy in any way, send it back to them and they'll fix or replace it.

    Construction is traditional Thomson top-notch quality.

  18. #218
    dpo
    dpo is offline
    mtbr member
    Reputation:
    Join Date
    Apr 2012
    Posts
    137
    I ordered mine last week...should be here any day, I am in Norcal btw. At first I had reservations on the price, but, after reading every post in every dropper thread on here, and every post review I could find I feel I made a good choice. Thank goodness I didn't get the CB post that a different shop tried to talk me into..lol

  19. #219
    Pivoteer
    Reputation: tiSS'er's Avatar
    Join Date
    Jan 2004
    Posts
    3,447
    For those that have had the post for a while, have you noticed any increase in slop, either side to side or front to back? And when you say there is "no slop", does that really mean no slop like a fixed post or no slop as in a dropper post? I ask because I was told the LEV had no slop and mine had both side to side and front to back after a few rides. What about creaks or noises?

    I am considering picking up a Thomson, but don't want to get stuck selling it after a few rides once I find out the "no slop" really means not as much as other posts I've tried
    Employed by Pivot Cycles - www.pivotcycles.com

  20. #220
    mtbr member
    Reputation:
    Join Date
    Sep 2012
    Posts
    32
    I've been running mine daily ( 4hours / day) since I got it a few weeks ago.

    The post runs smooth and with no play at all ! Even on the repair stand I don't notice anything moving.

  21. #221
    mtbr member
    Reputation: ChevyM14's Avatar
    Join Date
    Jul 2007
    Posts
    141
    I have had mine for a few mouths now and I cant tell it from my non dropper thomson post I had before it. this is no as in in even a .5mm play in it. (there was about that much front to back play when the bushing got to be a 1/4 turn lose but I fixed that)
    2012 FatBack with BFL tires
    2010 Specialized StumpJumper FSR Expert
    2006 Specialized RockHopper

  22. #222
    Pivoteer
    Reputation: tiSS'er's Avatar
    Join Date
    Jan 2004
    Posts
    3,447
    Quote Originally Posted by ChevyM14 View Post
    I have had mine for a few mouths now and I cant tell it from my non dropper thomson post I had before it. this is no as in in even a .5mm play in it. (there was about that much front to back play when the bushing got to be a 1/4 turn lose but I fixed that)
    Thanks for the response. Was the play due to the collar being loose?
    Employed by Pivot Cycles - www.pivotcycles.com

  23. #223
    mtbr member
    Reputation:
    Join Date
    Jul 2013
    Posts
    93
    I noticed some minimal "vertical" play when the post is fully extended.

    Can you please post a picture of the bushing you're supposed to tighten?

    Thanks

  24. #224
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,032
    I have a "very" small amount of front to back play.

  25. #225
    Pivoteer
    Reputation: tiSS'er's Avatar
    Join Date
    Jan 2004
    Posts
    3,447
    Quote Originally Posted by canuck_tacoma View Post
    I have a "very" small amount of front to back play.
    Have you checked your collar to see if it is tight?

    I ordered a Thomson today, should have it next week. I am very excited to get it and get the cabling worked out. I did send a few emails to Thomson with some questions and the response was immediate. I am very impressed with the customer service, I hope the post doesn't disappoint.
    Employed by Pivot Cycles - www.pivotcycles.com

  26. #226
    mtbr member
    Reputation:
    Join Date
    Nov 2006
    Posts
    534
    I have 6 rides on the post now, and I had the top collar loosen up. It takes a 30mm spanner, I snugged it up and I have zero side to side or fore/aft play. Although I noticed the same "vertical" play you mention.

    The post operates fine, there's no play when its locked down. But if you depress the lever and lift up on the post, it comes up about 2mm. If I let off the lever it stays there but it won't raise up that last couple mm on its own.

    This doesn't affect the performance or function of the post, but I am concerned that something else might have come loose inside the post, given that the collar loosened on its own in about 3 rides.

    I may try and contact Thomson about it and make sure it's nothing to worry about.

  27. #227
    mtbr member
    Reputation:
    Join Date
    Jul 2013
    Posts
    6

    Thomson wobble

    I also developed front to back wobble with my dropper after two 2 hour rides. Called Thomson and got the explanation and instructions on how to fix. Will ride a while and report back. My only other comment is I wish they would have run the cable down the back of the post because my inner thigh rubs on the cable at times while peddling.

    Service from Thomson was excellent -very helpful and willing to replace or repair if I didn't want to fix it myself.
    ------------------

    Quote Originally Posted by spokeywheeler View Post
    I have 6 rides on the post now, and I had the top collar loosen up. It takes a 30mm spanner, I snugged it up and I have zero side to side or fore/aft play. Although I noticed the same "vertical" play you mention.

    The post operates fine, there's no play when its locked down. But if you depress the lever and lift up on the post, it comes up about 2mm. If I let off the lever it stays there but it won't raise up that last couple mm on its own.

    This doesn't affect the performance or function of the post, but I am concerned that something else might have come loose inside the post, given that the collar loosened on its own in about 3 rides.

    I may try and contact Thomson about it and make sure it's nothing to worry about.

  28. #228
    mtbr member
    Reputation:
    Join Date
    Jul 2013
    Posts
    93
    Can someone please post a pic of the parts you are supposed to check & tighten if you experience "play" on your post?

    Thanks!

  29. #229
    mtbr member
    Reputation:
    Join Date
    Nov 2006
    Posts
    534
    Fastdiablo, what did Thomson tell you to do to fix it?

  30. #230
    smartass
    Reputation: amish_matt's Avatar
    Join Date
    Aug 2006
    Posts
    569
    Mine developed the same front to back play after three short rides. Called Thomson, super helpful, they explained that it was an issue in assembly that has since been addressed. Basically, some of the lube from the upper wasn't cleaned off thoroughly enough after inserting into the lower, and the lube contaminated the loctite on the collar threads, preventing it from curing and holding.

    The fix is to clean the collar threads, with a q-tip, or something small, reapply loctite and tighten (torque spec is 100 lb/ft or something, I can't find my notes). I was told it used a 30.2mm wrench, or a strap wrench would work.

    I hand tightened mine before I called Thomson, which removed the play, but after another ride it was back. I couldn't loosen the collar by hand to attempt the fix myself, and didn't have a wrench that fit anyway, so I sent it back to them.

    I shipped it last Friday, they recieved it on Tuesday this week, and UPS says it's on the truck for delivery to me today. That means they turned it around in one day, which is as good as it's going to get, in my book.

  31. #231
    mtbr member
    Reputation:
    Join Date
    Aug 2013
    Posts
    1
    Same happened to mine. 2 30mm open wrenches will tighten it down, but you'll need to eventually re apply loc-tite to remedy the issue.

  32. #232
    smartass
    Reputation: amish_matt's Avatar
    Join Date
    Aug 2006
    Posts
    569
    My new post came in on Friday. That's right, new post. Or what sure as hell looks like a new post. I sent mine back without any of the seat clamp parts or remote. I got a post with the seat clamp installed, a remote and longer cable and housing, and not a scuff, scratch or mark on it from being installed on my bike.

    Don't know why they chose to replace rather than repair, but I'm not complaining. It's 100% solid, as expected. One week turn around, including shipping both ways.

    Side note: the cable that Thomson includes works a lot better than a standard shifter cable. The Thomson cable is slicker and more flexible, making proper tension setup at the cable clamp a lot easier (a standard shifter cable wants to straighten a bit at the tighter bends), and the pull is much smoother through my routing, which has a couple of tight bends.

    All in all, very satisfied with the warranty experience.

  33. #233
    mtbr member
    Reputation: broccoli rob's Avatar
    Join Date
    Jul 2012
    Posts
    196
    Good to know. Mine has a little play as well. Think I'll give them a call Monday. There is something about it on their website as well.

  34. #234
    mtbr member
    Reputation:
    Join Date
    Aug 2011
    Posts
    179
    gotta have it!

  35. #235
    mtbr member
    Reputation: broccoli rob's Avatar
    Join Date
    Jul 2012
    Posts
    196
    Quote Originally Posted by spokeywheeler View Post
    Just installed my new thomson dropper post. Really happy with it so far. I'm coming from a crank bros joplin 4 and immediately I am impressed with the thomson. Firstly the extra inch of drop is great, super smooth and easy motion. Love that it stays down even if you lift up on the saddle, and absolutely zero play in the post. Much better clamp, and the build quality is really good.

    One thing that's a bit awkward is the cable routing from the remote. I ended up using a brake noodle to route the cable 90 degrees right out of the lever. This really helped the cable tuck in and not stick way out. Stoked to get it out on the trail and give this thing a proper test!Attachment 811415
    Nice idea with the brake noodle. Can you tell me what kind of noodle it is? I have a jagwire but it doesnt seem to sit in there just right.

  36. #236
    Pivoteer
    Reputation: tiSS'er's Avatar
    Join Date
    Jan 2004
    Posts
    3,447
    Here is my solution to the cable loop issue, as posted on the Knolly forum. BTW, this post is worlds better then a LEV, even with the minor cable issue, which is no longer an issue.

    I love it when a plan comes together I have been able to successfully get rid of the cable loop on the Thomson. To do this, I picked up some small plastic spacers that are just a bit larger than the derailleur cable. These are used as guides to allow the cable to move freely. I also used 1 RS cable guide, and this one is critical. Without this, the cable will not push forward and will loop up behind the seat.

    I ran the dropper cable on the right side of the frame to allow the least amount of bend in the cable as it exits the front cable guide. Too much bend and the cable won't push forward.

    Here is the cable routing with the seat fully extended

    <a href="http://www.flickr.com/photos/tisser/9507813192/" title="IMG_0490 by tiSS'er, on Flickr"><img src="http://farm8.staticflickr.com/7308/9507813192_7014ba73ba_b.jpg" width="1024" height="768" alt="IMG_0490"></a>

    And what the cable looks like at the front of the bike when fully extended

    <a href="http://www.flickr.com/photos/tisser/9505017685/" title="IMG_0489 by tiSS'er, on Flickr"><img src="http://farm6.staticflickr.com/5350/9505017685_eef6545812_b.jpg" width="1024" height="768" alt="IMG_0489"></a>

    And fully dropped

    <a href="http://www.flickr.com/photos/tisser/9505018395/" title="IMG_0485 by tiSS'er, on Flickr"><img src="http://farm8.staticflickr.com/7307/9505018395_99cb40b5aa_b.jpg" width="1024" height="768" alt="IMG_0485"></a>

    The excess cable is pushed forward, away from the linkage and frame

    <a href="http://www.flickr.com/photos/tisser/9507813674/" title="IMG_0488 by tiSS'er, on Flickr"><img src="http://farm6.staticflickr.com/5458/9507813674_a2150cb227_b.jpg" width="1024" height="768" alt="IMG_0488"></a>

    Here are the guides I used

    <a href="http://www.flickr.com/photos/tisser/9507813846/" title="IMG_0487 by tiSS'er, on Flickr"><img src="http://farm4.staticflickr.com/3723/9507813846_fbeb14dc47_b.jpg" width="1024" height="768" alt="IMG_0487"></a>

    <a href="http://www.flickr.com/photos/tisser/9507813916/" title="IMG_0486 by tiSS'er, on Flickr"><img src="http://farm8.staticflickr.com/7412/9507813916_b8cc5899fa_b.jpg" width="1024" height="768" alt="IMG_0486"></a>

    Very clean setup. Still not as neat as the LEV, but damn close.
    Employed by Pivot Cycles - www.pivotcycles.com

  37. #237
    mtbr member
    Reputation:
    Join Date
    Nov 2006
    Posts
    534
    Quote Originally Posted by broccoli rob View Post
    Nice idea with the brake noodle. Can you tell me what kind of noodle it is? I have a jagwire but it doesnt seem to sit in there just right.
    I ground the shoulder off of the noodle so it would fit nicely into the lever stop. The setup is working well so far.

  38. #238
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,032
    Quote Originally Posted by tiSS'er View Post
    Here is my solution to the cable loop issue, as posted on the Knolly forum. BTW, this post is worlds better then a LEV, even with the minor cable issue, which is no longer an issue.

    I love it when a plan comes together I have been able to successfully get rid of the cable loop on the Thomson. To do this, I picked up some small plastic spacers that are just a bit larger than the derailleur cable. These are used as guides to allow the cable to move freely. I also used 1 RS cable guide, and this one is critical. Without this, the cable will not push forward and will loop up behind the seat.

    I ran the dropper cable on the right side of the frame to allow the least amount of bend in the cable as it exits the front cable guide. Too much bend and the cable won't push forward.

    Here is the cable routing with the seat fully extended

    And what the cable looks like at the front of the bike when fully extended

    And fully dropped

    The excess cable is pushed forward, away from the linkage and frame

    <Here are the guides I used


    Very clean setup. Still not as neat as the LEV, but damn close.
    Smart.....Personally I don't have an issue with my cable dropping down. If I did, that's a good solution.

  39. #239
    Pivoteer
    Reputation: tiSS'er's Avatar
    Join Date
    Jan 2004
    Posts
    3,447
    Quote Originally Posted by canuck_tacoma View Post
    Smart.....Personally I don't have an issue with my cable dropping down. If I did, that's a good solution.
    I like my cables nice and tidy. The Knolly 4x4 linkage creates a bit of an issue as well.
    Employed by Pivot Cycles - www.pivotcycles.com

  40. #240
    mtbr member
    Reputation:
    Join Date
    Apr 2004
    Posts
    1,141
    I mounted the remote for above-bar access, which gives pretty clean cable routing, and also keeps the lever away from the shifters and brakes. Works well for me. I suppose the lever might be more vulnerable in a bad crash versus under-bar placement, but I think it will be fine.

    I've now got about 50 hours use on the post and its been perfect. I especially like the modest, non-varying resistance as the post moves through its range; it makes it really easy to consistently move to intermediate positions, like one inch from top for technical pedaling.
    Thomson Elite Dropper Post Thread-img_9636.jpgThomson Elite Dropper Post Thread-img_9637.jpg

  41. #241
    007
    007 is offline
    b a n n e d
    Reputation: 007's Avatar
    Join Date
    Jun 2005
    Posts
    6,200
    What's the word on the stealth versions of this thing?
    Alcohol may lead nowhere, but it sure is the scenic route!

  42. #242
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,032
    Keep an eye on your lever...the pin on mine was starting to work it's way out. Pushed it back in and centred it.

  43. #243
    dpo
    dpo is offline
    mtbr member
    Reputation:
    Join Date
    Apr 2012
    Posts
    137
    Well I got a call today and the one I ordered 1.5 weeks ago is in. Question...How easy/difficult are these to install? I would normally install something like this myself, but I have never used any dropper post before so wondering if maybe I should just take my bike along and let them throw it on...or just bring it home and do myself. Looks like you all are having a simple enough time on install.

  44. #244
    Pivoteer
    Reputation: tiSS'er's Avatar
    Join Date
    Jan 2004
    Posts
    3,447
    Quote Originally Posted by dpo View Post
    Well I got a call today and the one I ordered 1.5 weeks ago is in. Question...How easy/difficult are these to install? I would normally install something like this myself, but I have never used any dropper post before so wondering if maybe I should just take my bike along and let them throw it on...or just bring it home and do myself. Looks like you all are having a simple enough time on install.
    Post install is a snap. Install the post, get the maximum height setup, and then setup your cable. If the cable is too short (mine was), drop a contact request to Thomson via their website and you will be contacted back in minutes.
    Employed by Pivot Cycles - www.pivotcycles.com

  45. #245
    Pivoteer
    Reputation: tiSS'er's Avatar
    Join Date
    Jan 2004
    Posts
    3,447
    I made a few changes which are cosmetic only. It's much cleaner now. I moved the guide to the seat tube, just below the clamp.

    <a href="http://www.flickr.com/photos/tisser/9511855909/" title="IMG_0495 by tiSS'er, on Flickr"><img src="http://farm8.staticflickr.com/7430/9511855909_1b5d8b968e_b.jpg" width="1024" height="768" alt="IMG_0495"></a>

    <a href="http://www.flickr.com/photos/tisser/9514644858/" title="IMG_0494 by tiSS'er, on Flickr"><img src="http://farm3.staticflickr.com/2807/9514644858_8101316d9a_b.jpg" width="1024" height="768" alt="IMG_0494"></a>

    <a href="http://www.flickr.com/photos/tisser/9511856395/" title="IMG_0492 by tiSS'er, on Flickr"><img src="http://farm6.staticflickr.com/5548/9511856395_94dcfc69d0_b.jpg" width="1024" height="768" alt="IMG_0492"></a>

    <a href="http://www.flickr.com/photos/tisser/9514645610/" title="IMG_0491 by tiSS'er, on Flickr"><img src="http://farm4.staticflickr.com/3688/9514645610_e9e2249dfd_b.jpg" width="1024" height="768" alt="IMG_0491"></a>
    Employed by Pivot Cycles - www.pivotcycles.com

  46. #246
    mtbr member
    Reputation:
    Join Date
    Jan 2004
    Posts
    2,529
    wow, all the new dropper posts coming out look very cool. i've been sold on GD's for years now, super reliable being mechanically-based. but these new posts with stealth option and infinite adjustability vs. stepped adjustments is really nice.

    i'll be waiting for tests on this Thompson stealth version....
    We Ride In God's Country!

  47. #247
    smartass
    Reputation: amish_matt's Avatar
    Join Date
    Aug 2006
    Posts
    569
    Buy a dropper, get a stem for free: http://bikethomson.com/wp-content/up...son-coupon.pdf

  48. #248
    mtbr member
    Reputation:
    Join Date
    Jan 2012
    Posts
    46
    Had a Thomson dropper post fitted to my anthem for a few weeks now and all I can say is - damn if only everything was made with such quality and design forethought.
    Anyone thinking of purchasing - do it, you won't regret it.

  49. #249
    dpo
    dpo is offline
    mtbr member
    Reputation:
    Join Date
    Apr 2012
    Posts
    137
    I just installed mine on a 17.5 Rumblefish. The sleeve and cable were the exact perfect size. Didn't have to cut the sleeve at all and only about an inch off the cable . Works like a champ ...very happy. I'll go test in Foresthill/ Auburn tomorrow if the fire smoke is down. I'll post pics if anyone wants/ or needs to see how it fits a 17.5 Trek.

  50. #250
    mtbr member
    Reputation:
    Join Date
    Jan 2004
    Posts
    2,529
    Thompsons stems and reg posts have such excellent machining. I'm really curious how these posts are too. I'm looking forward to their stealth version.
    We Ride In God's Country!

  51. #251
    Pivoteer
    Reputation: tiSS'er's Avatar
    Join Date
    Jan 2004
    Posts
    3,447
    Quote Originally Posted by myitch View Post
    Thompsons stems and reg posts have such excellent machining. I'm really curious how these posts are too. I'm looking forward to their stealth version.
    Just looking at the post, it is the typical Thomson quality you have come to expect. I'm sure the innards are the same. Thomson really put a lot of thought into this post and it shows. My first dropper was a LEV, primarily due to the fixed cable, which was sold quickly after I bought it. After using Thomson posts for years, the LEV seat clamp was a joke. I thought I was done with droppers, but just couldn't get the Thomson out of my head. Although the cabling can be a bit of an issue, I now have a great solution for my OCD self, and think this is a post worthy of replacing the regular Thomson post.

    Hopefully Thomson is on schedule for their stealth post, as I'm sure it will be a great seller for them. I wish my frame was stealth compatible, all bikes should be.
    Employed by Pivot Cycles - www.pivotcycles.com

  52. #252
    mtbr member
    Reputation:
    Join Date
    Jul 2013
    Posts
    93
    Just wait for the Eurobike. Thomson announced that they will present their stealth dropper It would be great if they could increase the travel. 125mm should be enough for most riders, but if you have really long legs (like I do) a 150mm option would be great.

  53. #253
    mtbr member
    Reputation:
    Join Date
    Sep 2005
    Posts
    30
    I see a few comments to the effect that this is *way* better than a KS Lev. How? Just saying it is better, doesn't explain why.

    The Lev is well built, has zero cable issues, smooth operation, is reliable and serviceable, has a neat remote, infinite adjustability, a decent clamp (ok, it's not a Thomson clamp, but it's pretty good, and solid), and it has a 150mm option.

    I just don't see how the Thomson, or any other post can be much better than it. Ok, you might prefer it, for whatever reason, fair enough, but I must be missing something.

    Anyone?

  54. #254
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,032
    Thomson is marketing this post as a reliable option.....and their reputation is there to back it up.

    Honestly though, it hasn't been out long enough yet for anyone to make a proper opinion. I've had mine for a month and have run into some minor propblems with mine.

    1. Upper collar came loose and created free play. Had to locite and re-tighten...not sure if it caused any damage.
    2. Pin on remote lever started to work it's way out...just pushed it back in.
    3. Started to get up and down freeplay...Get a small clunk when I push down on the seat. This is new.



    It does work really well, looks really good, and is well built. I'm still quite happy with it. I will let you know if I start to get more up and down freeplay.

  55. #255
    mtbr member
    Reputation: OldHouseMan's Avatar
    Join Date
    Dec 2006
    Posts
    3,687
    Has anybody had time on the Gravity Dropper and the Thomson posts? I need a 27.2 size and until Thomson releases there 27.2, IMO, GD is my best option.

    I'm not a huge fan of the clunky look of the GD post, but I could care less about the infinite adjust ability of the Thomson post.
    I only ride bikes to fill the time when I'm not skiing.

  56. #256
    dpo
    dpo is offline
    mtbr member
    Reputation:
    Join Date
    Apr 2012
    Posts
    137
    Quote Originally Posted by amish_matt View Post
    Buy a dropper, get a stem for free: http://bikethomson.com/wp-content/up...son-coupon.pdf
    Bummer, I get a page not found when I click this link.

  57. #257
    mtbr member
    Reputation:
    Join Date
    Feb 2012
    Posts
    130
    Quote Originally Posted by dpo View Post
    Bummer, I get a page not found when I click this link.
    PM Sent

  58. #258
    mtbr member
    Reputation: JPBakerIII's Avatar
    Join Date
    Mar 2012
    Posts
    70
    Quote Originally Posted by recipher View Post
    I see a few comments to the effect that this is *way* better than a KS Lev. How? Just saying it is better, doesn't explain why.

    The Lev is well built, has zero cable issues, smooth operation, is reliable and serviceable, has a neat remote, infinite adjustability, a decent clamp (ok, it's not a Thomson clamp, but it's pretty good, and solid), and it has a 150mm option.

    I just don't see how the Thomson, or any other post can be much better than it. Ok, you might prefer it, for whatever reason, fair enough, but I must be missing something.

    Anyone?
    I would chock it up to a few that may have had a bad experience with a Kind Shock product or they are just serious Thompson fanboys. I've never had any issues with either of my LEV's and have read about quite a few hiccups with the Thompson post in this thread. (At least none were huge problems)

    The fact that this post (has) cable movement and costs $100-$150 dollars more than a LEV doesn't seem to sway them one bit. IMO, Thompson flat out copied the Kind Shock remote, and only slightly changed it so they could avoid getting called on it.

    We'll see if these actually live up to the hype. I was an early buyer of the Crank Brothers Kronolog and there are still fanboys claiming that piece of garbage is a good adjustable post.
    1990 Schwinn Sierra MOS
    2011 Santa Cruz Chameleon
    2012 Cannondale Claymore 2

  59. #259
    mtbr member
    Reputation:
    Join Date
    May 2007
    Posts
    5,324
    Quote Originally Posted by dpo View Post
    Bummer, I get a page not found when I click this link.
    Email them directly from their website. I got a CX bar with the same offer and no page found on the site. They took care of me in less than 4 hrs.
    Lead by my Lefty............... right down the trail, no brakes.

  60. #260
    Ow!
    Reputation: clydecrash's Avatar
    Join Date
    Apr 2005
    Posts
    776
    Quote Originally Posted by ziscwg View Post
    Email them directly from their website. I got a CX bar with the same offer and no page found on the site. They took care of me in less than 4 hrs.
    Thanks for the info. Gonna give that a try when my post gets here.

    Oh, and for those looking for a Thomson dropper for less than $450, I am getting mine from Outside Outfitters for $360. Still very painful, but not as painful as $450. I see they are back up to $405 now. Hmm. I hope when I get it, all the parts are there. Another option is when Performance has their 20% off sale (like they did this past weekend), it is less than $400 including tax and shipping (in AZ anyways).

  61. #261
    mtbr member
    Reputation: Fix the Spade's Avatar
    Join Date
    Aug 2008
    Posts
    2,721
    Quote Originally Posted by JPBakerIII View Post
    We'll see if these actually live up to the hype. I was an early buyer of the Crank Brothers Kronolog and there are still fanboys claiming that piece of garbage is a good adjustable post.
    KS aren't the only ones to use that lever design though, X-Fusion (and rebadges of) use it and so does Spesh, it's a sensible design and it avoids the fiddliness of the Gravity Dropper lever's cable clamp.

    The only problem I've encountered with KS is that they are slow with warranty work, but it always gets done eventually. X-fusion/Rockshox/Gravity Dropper are much faster.

    As for Crankies, well...

  62. #262
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    135
    Any word on the stealth?

  63. #263
    mtbr member
    Reputation:
    Join Date
    Jul 2006
    Posts
    297
    Quote Originally Posted by OldHouseMan View Post
    Has anybody had time on the Gravity Dropper and the Thomson posts? I need a 27.2 size and until Thomson releases there 27.2, IMO, GD is my best option.

    I'm not a huge fan of the clunky look of the GD post, but I could care less about the infinite adjust ability of the Thomson post.
    The KS LEV has 27.2 size option as well, but limits the travel to 100mm and no return rate air adjustment. A friend of mine has one on his Yeti 575 and seems very happy with it so far.
    2011 Santa Cruz Blur LTc
    2005 KHS DJ200
    2005 Rocky Mountain ETSX-70 (stolen)

  64. #264
    mtbr member
    Reputation:
    Join Date
    Aug 2011
    Posts
    490
    the KS Lev is one amazing piece of mtn biking gear. mine is absolutely brilliant, and the fixed cable is the bomb, the cats ass, the bees knees. and practical as well, when racking the bikes for transport, etc. it's just that good. the actuation is perfect. improving upon this post would be a very tall order. Thompson has it's work cut out for itself to make a better stealth type post, because they missed it entirely with their first offering.

  65. #265
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,032
    Quote Originally Posted by cunningstunts View Post
    the KS Lev is one amazing piece of mtn biking gear. mine is absolutely brilliant, and the fixed cable is the bomb, the cats ass, the bees knees. and practical as well, when racking the bikes for transport, etc. it's just that good. the actuation is perfect. improving upon this post would be a very tall order. Thompson has it's work cut out for itself to make a better stealth type post, because they missed it entirely with their first offering.
    Please.....I went with the Thomson over the KS and so far don't have any regrets.

  66. #266
    smartass
    Reputation: amish_matt's Avatar
    Join Date
    Aug 2006
    Posts
    569
    They showed the stealth and 27.2 versions at Eurobike: Singletrack Magazine | Eurobike 2013: Thomson are going stealth

    And my replacement post has developed play after a few rides.

  67. #267
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    My thomson dropper also has play. It is very insignificant and I never notice it when I am riding... but it is absolutely there. I am not worried about it breaking or catastrophically failing while riding because I trust Thomson, but it is still disappointing.

    Does anyone know the proper torque specs for front and rear seatclamp bolts on elite dropper? The installation manual reads "4 - Use 4mm allen wrench and tighten bolts to proper torque"... and makes absolutely no mention of what the "proper torque" is..unbelievable that a company like Thomson has such an incredibly poor manual.

  68. #268
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Now that I think about it I am definitely going to contact Thomson over the next few days and ask them to address the numerous reports of people having play on their post after mere weeks of riding... they also owe me a free stem I need to inquire about.

  69. #269
    mtbr member
    Reputation: hugerooster's Avatar
    Join Date
    Jul 2006
    Posts
    63
    Quote Originally Posted by shredjekyll View Post

    Does anyone know the proper torque specs for front and rear seatclamp bolts on elite dropper? The installation manual reads "4 - Use 4mm allen wrench and tighten bolts to proper torque"... and makes absolutely no mention of what the "proper torque" is..unbelievable that a company like Thomson has such an incredibly poor manual.
    You'll be safe between 5.1 and 6.8nm ;-0

    http://www.bikethomson.com/wp-conten...atpostFull.pdf



    -Dan

  70. #270
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Quote Originally Posted by canuck_tacoma View Post
    Please.....I went with the Thomson over the KS and so far don't have any regrets.
    If you look at the situation as it stands I would have to give the nod to KS as well (and I own an elite dropper). Reason I say this is there are simply too many issues that (mostly small) that I have seen owners of the elite dropper mention. The biggest, and one experienced by me, is the development of play after just weeks of riding.. and I weigh 175 geared up. Another is the size of bolt used to anchor the cable... its too small and weak. I am willing to take the weight penalty for a beefier bolt that is tightened by a larger bit. A third problem, and another one I have experienced, is the collar around the top of the black portion of the post loosening. I am able to fix this by simply tightening it as hard as I can with my hands, but it is still an issue that has popped up more than once. And lastly, I can't stand how bad their manuals are.

  71. #271
    mtbr member
    Reputation: hugerooster's Avatar
    Join Date
    Jul 2006
    Posts
    63
    Quote Originally Posted by shredjekyll View Post
    Now that I think about it I am definitely going to contact Thomson over the next few days and ask them to address the numerous reports of people having play on their post after mere weeks of riding... they also owe me a free stem I need to inquire about.
    Out of curiosity, what diameter do you have?

    I have the 30.9, have ridden the sh*t out of it this summer, and have zero play whatsoever. I hadn't noticed it while riding but just walked over to my bike a few minutes ago and gave it a working over to see if I could create any movement....and I couldn't get it to wiggle one bit.

  72. #272
    mtbr member
    Reputation: rscecil007's Avatar
    Join Date
    Apr 2007
    Posts
    2,625
    Quote Originally Posted by shredjekyll View Post
    A third problem, and another one I have experienced, is the collar around the top of the black portion of the post loosening. I am able to fix this by simply tightening it as hard as I can with my hands, but it is still an issue that has popped up more than once. And lastly, I can't stand how bad their manuals are.
    Just unscrew it completely, wipe the threads with alcohol, apply blue locktite, and snug it back down with 30mm wrench. Problem solved.
    If jackasses could fly this place would be an airport.

  73. #273
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Quote Originally Posted by hugerooster View Post
    Out of curiosity, what diameter do you have?

    I have the 30.9, have ridden the sh*t out of it this summer, and have zero play whatsoever. I hadn't noticed it while riding but just walked over to my bike a few minutes ago and gave it a working over to see if I could create any movement....and I couldn't get it to wiggle one bit.
    I have the 30.9 as well. Been riding 30-50 miles a week of very rocky and rooty terrain with at least a few 3-6 foot drops every ride for the last 2 months and the post is not holding up well at all.

  74. #274
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    My post is officially out of commission for a bit. I cannot apply enough torque on the cable fixing bolt in order to prevent the cable from sliding. The slot for the allen wrench is just too soft.

    Just emailed thomson about a replacement bolt.. hopefully its quick.... back to normal seatpost i guess... doooohhh

  75. #275
    mtbr member
    Reputation: hugerooster's Avatar
    Join Date
    Jul 2006
    Posts
    63
    Quote Originally Posted by shredjekyll View Post
    My post is officially out of commission for a bit. I cannot apply enough torque on the cable fixing bolt in order to prevent the cable from sliding. The slot for the allen wrench is just too soft.

    Just emailed thomson about a replacement bolt.. hopefully its quick.... back to normal seatpost i guess... doooohhh
    Depending on how desperate you get while you wait for that replacement bolt....

    I snapped the cable on a long ride (due to a crash) and just operated the post by grabbing the little lever with my hand. Sounds ridiculous but it's still better than a fixed post.

  76. #276
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Quote Originally Posted by hugerooster View Post
    Depending on how desperate you get while you wait for that replacement bolt....

    I snapped the cable on a long ride (due to a crash) and just operated the post by grabbing the little lever with my hand. Sounds ridiculous but it's still better than a fixed post.
    Yeah I was thinking about trying that but Ill probably just run a fixed post haha. How long did the replacement cable take to arrive? Also, I thought you could use non-thomson cables to operate the post?

  77. #277
    mtbr member
    Reputation: hugerooster's Avatar
    Join Date
    Jul 2006
    Posts
    63
    Quote Originally Posted by shredjekyll View Post
    Yeah I was thinking about trying that but Ill probably just run a fixed post haha. How long did the replacement cable take to arrive? Also, I thought you could use non-thomson cables to operate the post?
    Yeah, I just used a standard derailleur cable to replace the original. It's the same size. I only had to go without a working post for the duration of the same ride that I broke the cable...

  78. #278
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,032
    I got my replacement grub screw in a few days...still haven't used it. I gave the original one last chance and it has held so far.

  79. #279
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Quote Originally Posted by canuck_tacoma View Post
    I got my replacement grub screw in a few days...still haven't used it. I gave the original one last chance and it has held so far.
    Man I hope mine comes as quick as that. Just got back from a ride with a fixed post and it wasn't as bad as I was expecting but I still missed my dropper

  80. #280
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Does anyone have any idea what the warranty process is like for the elite dropper? Or for thomson in general?? Now that I don't have my thomson dropper on my bike i've realized that the cracking/crackling noise I was occasionally hearing that I thought was my suspension was actually coming from my dropper post...... clearly something is wrong with it and I haven't crashed or even ridden true DH with it... and I've only had it for 1.5 months tops.

  81. #281
    mtbr member
    Reputation: Hill-Pumper's Avatar
    Join Date
    Apr 2010
    Posts
    231
    Quote Originally Posted by shredjekyll View Post
    Does anyone have any idea what the warranty process is like for the elite dropper? Or for thomson in general?? Now that I don't have my thomson dropper on my bike i've realized that the cracking/crackling noise I was occasionally hearing that I thought was my suspension was actually coming from my dropper post...... clearly something is wrong with it and I haven't crashed or even ridden true DH with it... and I've only had it for 1.5 months tops.
    As per the Thomson website:

    Thomson warrants our Elite Dropper Seatpost to be free from defects in material and workmanship for two years, from the date of purchase, to the original owner. Thomson Elite Dropper posts are not user serviceable and may only be serviced by Thomson or a Thomson authorized service facility. Unauthorized service voids warranty.
    This warranty does not cover damage from crashing, abuse, modification or improper installation. Thomson defines abuse as using a product outside its intended design. If you believe you have a warranty claim return your product to Thomson for evaluation. Please include the original receipt from the authorized seller. Auction based websites are not authorized sellers of new Thomson products.

    If you do not have your original receipt warranty is from date of manufacture.

    Ship to:

    Thomson
    7800 NE Industrial Boulevard
    Macon, GA 31216

  82. #282
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Yeah so I've been emailing back and forth with a guy from Thomson and based on the issues I'm having he said to "not ride with the post anymore" and send it in so they can "swap it out" so looks like im getting a new post !

  83. #283
    mtbr member
    Reputation:
    Join Date
    Nov 2006
    Posts
    534
    My post now has play both lateral and front to back. The post still works well but it is definitely cause for concern. Might have to contact Thomson about it, see if they have any solution. Slightly bummed.

  84. #284
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    1,032
    I have minor play side to side...back to back and about 2mm of sag when I sit on it. Still feels super solid when I ride with it though.

    Probably send it in when the snow falls to get it all tightened up and maybe bled to get rid of the sag.

  85. #285
    mtbr member
    Reputation: cryde's Avatar
    Join Date
    Oct 2007
    Posts
    340
    Any word on the Thomson Stealth post option???
    You gotta Get Up to Get Down!

  86. #286
    mtbr member
    Reputation:
    Join Date
    May 2011
    Posts
    135
    Quote Originally Posted by cryde View Post
    Any word on the Thomson Stealth post option???
    Next year allegedly: Singletrack Magazine | Eurobike 2013: Thomson are going stealth

  87. #287
    mtbr member
    Reputation:
    Join Date
    Dec 2012
    Posts
    451
    where/how are you all mounting the lever? i've got front and rear derailleurs (XT) and XT brakes, so trying to figure out the best place for it

  88. #288
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Quote Originally Posted by sinfony78 View Post
    where/how are you all mounting the lever? i've got front and rear derailleurs (XT) and XT brakes, so trying to figure out the best place for it
    If possible try to squeeze it in between grip and brake lever. It is tiny you can do it. I personally have mine on the left.

    PS. Now that i think about it. having front and rear derailleurs doesn't really make a difference. Just shift controls a bit to accomodate the resting place of lever.. Assuming you arent using a 100mm handlebar

    PSS. If you haven't already mounted the cable.. be very careful and go slow. and be very gentle when tightening the tiny stupid bolt... i already stripped mine once and it sucked.. Also don't cut the cable short at all until you're extremely confident with your setup... after you secure it mash the seat up the down and mimic actual shredding and make sure it works perfectly... then cut the cable. The only downfall of the thomson is the cable securing system IMO....

    Well and mine had a bunch of other issues that i mentioned a page back..... but i trust they already fixed those.

  89. #289
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    So I finally received my BRAND NEW post from Thomson after being without one for 2 weeks. They even included 2 full sets of cable/housing so now i have 3 full sets of cable/housing and 2 levers along with 2 grub screws =D.

    Onto the new post, the one they sent me is clearly from a fresh batch and they have CLEARLY made some improvements. I already went for a long rough ride earlier today and the post performed absolutely 100% flawlessly. The main improvement i noticed is literally ZERO play and the post feels a LOT firmer more like a standard beefy seatpost. Also, the collar is incredibly tight and doesn't need loctite like my last post. They also increased the size of one of the holes that you're supposed to thread the cable through, and it makes set-up a lot easier. Lastly, it seems as though they fine-tuned the clamp or something because this post just went together and is functioning so much better than my last one. It is like they are two different posts but they were both elite droppers...

  90. #290
    dpo
    dpo is offline
    mtbr member
    Reputation:
    Join Date
    Apr 2012
    Posts
    137
    So I am wondering if anyone that sent in the coupon for the free stem has gotten theirs yet. It's been a bit over a month and I am still waiting...it is free so I can't complain..but after this long I am very skeptical. I followed all the directions that a rep sent to me in an email...so maybe it just takes time. #waitingpatiently

  91. #291
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Quote Originally Posted by dpo View Post
    So I am wondering if anyone that sent in the coupon for the free stem has gotten theirs yet. It's been a bit over a month and I am still waiting...it is free so I can't complain..but after this long I am very skeptical. I followed all the directions that a rep sent to me in an email...so maybe it just takes time. #waitingpatiently
    I talked to Dave Parrett (big-wig at thomson) yesterday via email regarding my free stem and he said "it is probably back ordered". I am sure they will follow through since if they don't it is a clear case of bait and switch and they could probably get in big trouble for it.

    I literally bought an elite dropper because of the promotion.

  92. #292
    Pivoteer
    Reputation: tiSS'er's Avatar
    Join Date
    Jan 2004
    Posts
    3,447
    Quote Originally Posted by dpo View Post
    So I am wondering if anyone that sent in the coupon for the free stem has gotten theirs yet. It's been a bit over a month and I am still waiting...it is free so I can't complain..but after this long I am very skeptical. I followed all the directions that a rep sent to me in an email...so maybe it just takes time. #waitingpatiently
    I received my 50mm stem in about 3 weeks. I was rather surprised that they turned it around so quickly.
    Employed by Pivot Cycles - www.pivotcycles.com

  93. #293
    mtbr member
    Reputation: jboyd122's Avatar
    Join Date
    Jan 2010
    Posts
    280
    Quote Originally Posted by dpo View Post
    So I am wondering if anyone that sent in the coupon for the free stem has gotten theirs yet. It's been a bit over a month and I am still waiting...it is free so I can't complain..but after this long I am very skeptical. I followed all the directions that a rep sent to me in an email...so maybe it just takes time. #waitingpatiently
    Mine took about 4 weeks to come in. I suspect it just depends on what you ordered and their stock levels on that item. My guess is that paid orders get priority if the item is back ordered.

  94. #294
    mtbr member
    Reputation: rscecil007's Avatar
    Join Date
    Apr 2007
    Posts
    2,625
    I sent mine in probably 5 or 6 weeks ago and called to check on it earlier this week, and they told me the 70mm X4's where backordered.

    Bad news is I think my post has started to develop a bit of side to side play. I need to check it later to be sure, but fairly certain.
    If jackasses could fly this place would be an airport.

  95. #295
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Quote Originally Posted by rscecil007 View Post
    I sent mine in probably 5 or 6 weeks ago and called to check on it earlier this week, and they told me the 70mm X4's where backordered.

    Bad news is I think my post has started to develop a bit of side to side play. I need to check it later to be sure, but fairly certain.
    Good to hear that 70mm are backordered as that Is what I am waiting on as well.

    In terms of the lateral play. I had the same issue and I sent it in to Thomson and they replaced my post with a brand new one within 2 weeks.

  96. #296
    Pivoteer
    Reputation: tiSS'er's Avatar
    Join Date
    Jan 2004
    Posts
    3,447
    Mine has developed some issues as well. I contacted Thomson and they said they are going to replace it. They should be receiving mine tomorrow, so we will see how quickly they turn it around. Mine was a first generation version, and I hear there are some subtle changes on the new posts so we will see. If I have problems with this one, I will probably move to a Reverb for the hydraulic lever. Fingers crossed.
    Employed by Pivot Cycles - www.pivotcycles.com

  97. #297
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Quote Originally Posted by tiSS'er View Post
    Mine has developed some issues as well. I contacted Thomson and they said they are going to replace it. They should be receiving mine tomorrow, so we will see how quickly they turn it around. Mine was a first generation version, and I hear there are some subtle changes on the new posts so we will see. If I have problems with this one, I will probably move to a Reverb for the hydraulic lever. Fingers crossed.
    I am very confident you will be VERY pleased with the replacement post. I have taken my replacement on three rides (one that was incredibly wet and I got mud all the over the post) and it is performing really, really well.

    I'm interested to hear your thoughts once you get your replacement, I wonder if you will be as impressed with the apparent improvements as I am.

  98. #298
    mtbr member
    Reputation: rscecil007's Avatar
    Join Date
    Apr 2007
    Posts
    2,625
    Quote Originally Posted by shredjekyll View Post
    I am very confident you will be VERY pleased with the replacement post. I have taken my replacement on three rides (one that was incredibly wet and I got mud all the over the post) and it is performing really, really well.

    I'm interested to hear your thoughts once you get your replacement, I wonder if you will be as impressed with the apparent improvements as I am.
    '

    So do you think you first post just had various issues, and the warranty post is just much more solid (as in no issues), or do you think they actually made some internal improvements to it?
    If jackasses could fly this place would be an airport.

  99. #299
    mtbr member
    Reputation:
    Join Date
    Jun 2012
    Posts
    245
    Both of our initial posts were likely from a bad batch or bad run and they definitely had issues. With the biggest issue being the lack of loc tite on the collar which allowed to post to develop play and probably messed with everything. The new post definitely does not have the collar issue and I'm not positive but it looks to me like they changed the design of the collar a little bit.

    As for the internals, It certainly feels like they made improvements but I have no idea. All I know is that I am psyched.

  100. #300
    mtbr member
    Reputation: rscecil007's Avatar
    Join Date
    Apr 2007
    Posts
    2,625
    Cool, thanks. I was just curious. Mine is not horrible just yet, so I might wait until the wet weather really kicks in here before I contact them about sending it back.
    If jackasses could fly this place would be an airport.

Page 3 of 8 FirstFirst 1234567 ... LastLast