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  1. #701
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    Quote Originally Posted by GiantTurd View Post
    Just got a 27.2 post and it takes 5 or 6 lever pushes to get it to return the last 3 or 4mm, total pain while riding, is there a DIY fix for this that anyone knows of?
    No - that sounds like it needs to go back to Thomson. My Covert did that and they had to replace the cartridge. Give them a call - they're really quick about it.

  2. #702
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    Yep. That's a bummer. And it's BS.
    Send it back.

  3. #703
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    Hello I have a 27.2 had it for nearly 2 years and it's worked great but recently developed a slight bit of movement(less than 1/8") at full extension. It's not play the post moves up and down i don't feel it while riding. Is there an easy fix for this?

    Check psi in post? let out air under collar?? I have not done any maintenance on this post

  4. #704
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    Quote Originally Posted by Tickle View Post
    Is there an easy fix for this?

    Check psi in post? let out air under collar?? I have not done any maintenance on this post
    The Thomson designs cannot be DIY serviced, unfortunately. My posts that developed this issue (albeit a bit more pronounced, about 1cm of "settling") required a cartridge exchange at Thomson. The potential bummer for you is that you might be outside the 2 year warranty. I'd contact them sooner rather than later and hope/plead for some warranty period flexibility from them. Good luck.

    This issue seems to be the Achilles heal of the Thomsons.

  5. #705
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    Thx, it's just inside 2 years will contact them. So the new cart should fix the issue or are the new one's having the same issue?

  6. #706
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    Quote Originally Posted by Tickle View Post
    Thx, it's just inside 2 years will contact them. So the new cart should fix the issue or are the new one's having the same issue?
    Great question. Until I make it 2+ years on new cartridges on multiple posts, I can't really make a data-driven judgment.

  7. #707
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    Yeah i'm on the fence on whether to F with sending it in, I would have to do it right now. No 27.2 backup either my old Gravity dropper is toast it would hate the winter muck cond's.

    If I knew it wouldn't get any worse as far as the amount of sag I would be fine with it, 1cm is too much tho I agree

  8. #708
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    I'm in Same boat. I'm past two years they told me I could pay up to 260+/- I think she said. So not sure if I should look around for a new make or send it in.

  9. #709
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    Thomson Elite Dropper Post Thread

    I had one warranty replacement after about a year, and now a little over 2 years later, it's failed and is slowly dropping with pressure as I sit on it - slow is a relative term here, dropping about 2 inches in a minute. Just sent it in for service and was told it's be "about $250". If it fails again, I'll be looking for other options.

  10. #710
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    So people have invested close to a grand into a single dropper post. Seems a bit high for a seat to go up and down. Maybe I will just deal with the slight drop. I wonder if it will get worse? Right now it drops almost to the "11" mark.

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