• 11-23-2013
    onzadog
    I'd imagine that a tight braid would act like a spring where as a loose braid would maintain the original length. Perhaps an alternative to braiding would be to put a light twist into the three strands.
  • 11-24-2013
    Vespasianus
    Well, I just got my KS lev back and am debating whether to put it back on. The temps have dropped in the NE and my ridding temps are now usually sub 30oF. Rumors are that these post don't work well in cold temps. Any truth to this?
  • 11-25-2013
    angelo
    A little slower on the return, but working fine her in Central VT with below freezing temps
  • 11-25-2013
    Vespasianus
    Quote:

    Originally Posted by angelo View Post
    A little slower on the return, but working fine her in Central VT with below freezing temps

    That is great news. Back on it goes!!!
  • 11-25-2013
    AaronJobe
    Went on a ride yesterday at 10degrees and my seat started to not stick halfway through my ride. Now it moves by hand up an inch plus and down an inch plus.?.
  • 11-25-2013
    AaronJobe
    Actually I can press it all the way down
  • 11-27-2013
    slyfink
    Quote:

    Originally Posted by slyfink View Post
    anyone know if the LEV Integra utilizes the kevlar cable from the "regular" LEV? Seems like the weak spot in this design and I'm tired of getting it fixed.... would consider upgrading to the Integra if it does away with this feature....

    In case anyone is interested, and for future reference, the Integra still has the kevlar cord. I just got confirmation from KS via email.
  • 11-27-2013
    Lelandjt
    ^That doesn't make sense. The cable enters straight into the bottom of the post, right? Maybe it's a short length of cord that makes a straight shot from the cable to the mechanism? Still, it just doesn't seem necessary with the Integra design.
  • 11-28-2013
    slyfink
    ^That's what I thought too. Kinda dissapointed. I had the LEV cable come loose 4x in the past year. It's a pain in the @ss. I'm sending it to KS over the winter, and I'll give it a try next year. If it's not improved, perhaps an internally routed Thompson is in my future...
  • 11-28-2013
    JeffH_PA
    Ha! You're kidding me. Sorry, I'm a newbie and fascinated by the tech that goes into a bike. It's a beautiful thing. Awesome bike by the way. Absolutely gorgeous.
  • 12-06-2013
    Vibrato
    Sheesh, I am having the worst luck with companies standing behind their products lately. This story- 2013 Pivot 429 with upgrades including the LEV. 3 weeks in, Kevlar cable quites.

    Sent it to KS with the repair authorization, no response. 2 email requests to confirm receipt- no response.

    I emailed Pivot and asked if they could try to find out if KS at least received it- the dood at Pivot e-mailed me that KS says they didn't get it- but still no response from KS.

    I tracked the Shipping- and in fact- KS received my LEV on November 15th.

    2 more emails to KS- no response.

    It's frustrating because when they don't respond when you are polite and respectful, they say you are at fault when you stop being polite and respectful- which I haven't done yet.

    But honestly- for F's sake, an email saying they'ere looking for it would go a long way right now.
  • 12-06-2013
    mattsavage
    Quote:

    Originally Posted by Vibrato View Post
    Sheesh, I am having the worst luck with companies standing behind their products lately. This story- 2013 Pivot 429 with upgrades including the LEV. 3 weeks in, Kevlar cable quites.

    Sent it to KS with the repair authorization, no response. 2 email requests to confirm receipt- no response.

    I emailed Pivot and asked if they could try to find out if KS at least received it- the dood at Pivot e-mailed me that KS says they didn't get it- but still no response from KS.

    I tracked the Shipping- and in fact- KS received my LEV on November 15th.

    2 more emails to KS- no response.

    It's frustrating because when they don't respond when you are polite and respectful, they say you are at fault when you stop being polite and respectful- which I haven't done yet.

    But honestly- for F's sake, an email saying they'ere looking for it would go a long way right now.

    You using the contact form on the website or Ricks personal email. Most people deal with him directly. I have no idea if this email is current: rtaylor1@cox.net
  • 12-06-2013
    ptd
    Anyone else have trouble putting the top bushing back in after removing the cartridge from the body?
    Their video shows it just 'falling in' which can't be actual, considering it takes a definite pull to dislodge with the copper keys on the way out...
  • 12-07-2013
    ptd
    Mystery solved... The du bush had come out of the silver collar.
    Second disassembly the du bush and collar came out in one go.
    My post was very slow to return, followed a thread on the older post, someone had increased the inside diameter of the silver collar when the du bush is out. I did the same and now the action is nice and smooth. Risk of increasing play but it needs to return quickly..
  • 12-08-2013
    Rock dude
    Quote:

    Originally Posted by angelo View Post
    A little slower on the return, but working fine her in Central VT with below freezing temps

    I have a Lev on all my bikes and had no problems until now.
    I installed a Lev on my Fat Bike and it will not work at any temp. under 25 deg. I think it gets frozen. So now I'm going to take it off until Spring.
    Now dropper for the Winter. :nonod:
  • 12-10-2013
    Vibrato
    Quote:

    Originally Posted by mattsavage View Post
    You using the contact form on the website or Ricks personal email. Most people deal with him directly. I have no idea if this email is current: rtaylor1@cox.net

    Got an e-mail Friday- they found it! Sweet news to my ears!
  • 12-13-2013
    Dimon Hell
    My first dropper is on the way! And it's a Lev 125!
  • 12-15-2013
    toingtoing
    My first dropper. KS Lev 125mm, I bought it from Artscyclery as part of the Black Friday deal.
    Long story short, I just installed it. It hasn't even seen a dirt! First thing I noticed, it goes up on its own without touching the lever when dropped. And when fully extended and I sit down, it drops about an inch. WTF is this !@#$? I'm still gonna test ride it tomorrow "hoping" it can still work somehow. But !@#$, I'm beyond frustrated.
  • 12-15-2013
    mattsavage
    Sounds like you need to fine tune the cable connection... Make sure it's trimmed off well so it's not interfering with the return position.
  • 12-15-2013
    JPBakerIII
    Quote:

    Originally Posted by toingtoing View Post
    My first dropper. KS Lev 125mm, I bought it from Artscyclery as part of the Black Friday deal.
    Long story short, I just installed it. It hasn't even seen a dirt! First thing I noticed, it goes up on its own without touching the lever when dropped. And when fully extended and I sit down, it drops about an inch. WTF is this !@#$? I'm still gonna test ride it tomorrow "hoping" it can still work somehow. But !@#$, I'm beyond frustrated.

    Sounds like you might have too much tension. Did you leave 22mm of inner line longer than the cable housing and install the hook correctly? Check to make sure the barbed ferrule is seated on the cable junction box cover correctly. Pull down on the cable put the junction box in and then seat the barbed ferrule in the slot on top of the junction box cover.

    It sounds to me like you have so much tension that seatpost isn't staying locked. Did you make sure to give yourself enough free line to turn the handlebars all the way in both directions without pulling on the line?

    Hope that helps.
  • 12-15-2013
    toingtoing
    Quote:

    Originally Posted by toingtoing View Post
    My first dropper. KS Lev 125mm, I bought it from Artscyclery as part of the Black Friday deal.
    Long story short, I just installed it. It hasn't even seen a dirt! First thing I noticed, it goes up on its own without touching the lever when dropped. And when fully extended and I sit down, it drops about an inch. WTF is this !@#$? I'm still gonna test ride it tomorrow "hoping" it can still work somehow. But !@#$, I'm beyond frustrated.

    Quote:

    Originally Posted by JPBakerIII View Post
    Sounds like you might have too much tension. Did you leave 22mm of inner line longer than the cable housing and install the hook correctly? Check to make sure the barbed ferrule is seated on the cable junction box cover correctly. Pull down on the cable put the junction box in and then seat the barbed ferrule in the slot on top of the junction box cover.

    It sounds to me like you have so much tension that seatpost isn't staying locked. Did you make sure to give yourself enough free line to turn the handlebars all the way in both directions without pulling on the line?

    Hope that helps.

    Thanks, that's what may have happened but I did not do anything else but to play around with it for a bit more. Test rode it to a 20mile ride with steep, loose, techy descents and long climbs. Everything went well, no issues now.
  • 12-18-2013
    Dimon Hell
    One more question.
    I've buyed my Lev from one my acquaintance, for a good price, but when he shipped it, i've realized, that it's a oem version!
    Can someone explain the difference, except different remote lever and liner colour?
  • 12-19-2013
    RollingRevolution
    Only the lever is different in the OEM version. The internals and the post itself are the same.
  • 12-19-2013
    Dimon Hell
    Oh, i see. Thanks. I've start to worrying about my new "toy" because of it's oem type.
    Retail version lever preferable for me - i have lock-on compatible grips, but anyway it'll works. As soon as i get it - i'll leave a comment about Lev too.
  • 12-28-2013
    Dimon Hell
    3 Attachment(s)
    Today i've finally get my Lev DX.
    And i have questions.
    First of all, according to manual i can rotate seatpost around, for cable orientation. In many positions (each 20 degrees) in Lev case and in 6 positions in Lev DX case. Here's a picture from manual:
    Attachment 858144
    But i cant understand how to manage it, here how looks my seatposts upper part:
    Attachment 858145Attachment 858146
    And one more question about sideplay. My seatpost have sideplay for 1mm on saddle tip. It is normal?
  • 12-29-2013
    mattsavage
    Quote:

    Originally Posted by Dimon Hell View Post
    Today i've finally get my Lev DX.
    And i have questions.

    And one more question about sideplay. My seatpost have sideplay for 1mm on saddle tip. It is normal?

    A little bit of play is normal. its not noticeable when you're riding.
  • 12-29-2013
    Dimon Hell
    4 Attachment(s)
    Yeap, 10x! Already find out that!
    Also find out, that Lev DX cable position can be adjusted only via disassembling, so i can handle current position.
    Check out few pics:
    Attachment 858378 Attachment 858379 Attachment 858380 Attachment 858382
  • 01-03-2014
    Abagrizzli
    Guys,

    Does anybody know how can I get the KS Lev kevlar cord and some plastic pellets? The authorized dealer in our country pretty ****e, and far from me, I don't want to travel 160 km just to get 10 cm of cord and 2 pellets from him... I need to replace the cord, since the original broke, and the kevlar string I'm currently using fails every 50 uses, so I have to open the whole thing and tense it again and again...
  • 01-03-2014
    RollingRevolution
    KS LEV 125mm. Am I the first to have?
    You can use any gear cable and housing, and cable I am currently using standard Shimano housing and ferrules on mine and it's actually working better than it was with the KS supplied stuff. Any LBS will be able to sell you this by the metre.
  • 01-04-2014
    sohnice
    Quote:

    Originally Posted by Aba Grizzly View Post
    Guys,

    Does anybody know how can I get the KS Lev kevlar cord and some plastic pellets? The authorized dealer in our country pretty ****e, and far from me, I don't want to travel 160 km just to get 10 cm of cord and 2 pellets from him... I need to replace the cord, since the original broke, and the kevlar string I'm currently using fails every 50 uses, so I have to open the whole thing and tense it again and again...

    You can use kelvar fishing line to replace the cord, I had been using it so far so good.
    Sending back to KS is PITA! They don't care about their customers.
  • 01-04-2014
    Abagrizzli
    Quote:

    Originally Posted by RollingRevolution View Post
    You can use any gear cable and housing, and cable I am currently using standard Shimano housing and ferrules on mine and it's actually working better than it was with the KS supplied stuff. Any LBS will be able to sell you this by the metre.

    Sorry, this is not the case here. I'm talking about inner kevlar waxed cord, that KS uses for Lev, and not the outer cable with a housing.
  • 01-04-2014
    Abagrizzli
    Quote:

    Originally Posted by sohnice View Post
    You can use kelvar fishing line to replace the cord, I had been using it so far so good.
    Sending back to KS is PITA! They don't care about their customers.

    This is exactly what I do for now, but I've tested it for stretching - each 20 cm gives 1 cm stretch once pulled, and that causes the post to fail on different, unexpected occasions. I agree with the service though - wrote them yesterday, no answer yet. (((
  • 01-04-2014
    RollingRevolution
    KS LEV 125mm. Am I the first to have?
    Quote:

    Originally Posted by Aba Grizzly View Post
    Sorry, this is not the case here. I'm talking about inner kevlar waxed cord, that KS uses for Lev, and not the outer cable with a housing.

    Yeah sorry, I both misunderstood your post and was reading it as a problem with the Integra version which can use a standard gear cable. My bad. Good luck with a fix.
  • 01-04-2014
    mattsavage
    Quote:

    Originally Posted by sohnice View Post
    They don't care about their customers.

    I've never had a problem with them... Maybe they just don't like you...
  • 01-04-2014
    mattsavage
    Quote:

    Originally Posted by Aba Grizzly View Post
    This is exactly what I do for now, but I've tested it for stretching - each 20 cm gives 1 cm stretch once pulled, and that causes the post to fail on different, unexpected occasions. I agree with the service though - wrote them yesterday, no answer yet. (((

    You wrote them yesterday, on a Friday? And no response yet? Sheesh, that is terrible! God forbid somebody take a Friday afternoon off during the Holiday's... I would hate to think that someone in the cycling industry might have gone on an afternoon ride or maybe even took a couple days off after a midweek holiday. So selfish...
  • 01-05-2014
    Abagrizzli
    Quote:

    Originally Posted by mattsavage View Post
    You wrote them yesterday, on a Friday? And no response yet? Sheesh, that is terrible! God forbid somebody take a Friday afternoon off during the Holiday's... I would hate to think that someone in the cycling industry might have gone on an afternoon ride or maybe even took a couple days off after a midweek holiday. So selfish...

    Geeshhh, you're so smart, I'm so selfish... Wuhm, wait, but is there any time difference? Neee, it can't be...

    I really don't enjoy quarreling with people and answer any personal assaults, but you got to my nerve. When I wrote them it was Friday's early morning here, minus 10 hours, which makes it something like 8 pm Thursday in Los Angeles, which means they had the whole Friday to respond, not talking about Saturday. I suppose they are not orthodox jews, and they are not keeping Sabbath starting from Friday. Now I'm not demanding answers right away, but from a big and respectful company like KS with multi-million dollar income I believe, I would like to get ANY response, that they got my inquiry, and they will be in touch. It's common sense. Why when I contact guys from Ibis I get a response in 24 hours no matter what day it is? I think in the age of smartphones you can't justify bad service with "they went riding". Go ride by all means, but leave the help desk working.

    I'd really appreciate you won't jump to conclusions about people's behavior and way of conduct before you know anything about them...
  • 01-05-2014
    sohnice
    Quote:

    Originally Posted by mattsavage View Post
    I've never had a problem with them... Maybe they just don't like you...

    I pay $400 for them to like me?
    Well, with that kind of $ I can find my love elsewhere. With that kind of CS, I rather buy a crank brothers.
  • 01-05-2014
    bohns1
    Never had a problem either..way better than any of my crankbros issues..One thing I do is wipe that ***** down after every ride..

    Sent from my SM-N900W8 using Tapatalk
  • 01-15-2014
    Abagrizzli
    By the way, an update, just to support my point - till now I got zero answer concerning the issue from KS. They suck at CS.
  • 02-18-2014
    savo
    If you could choose, would you get the Integra or the regular Lev?
    I'm reading of some issues with the kevlar cord of the regular Lev, would the Integra save this issue?

    Quote:

    Originally Posted by Aba Grizzly View Post
    I'm talking about inner kevlar waxed cord, that KS uses for Lev, and not the outer cable with a housing.

    Quote:

    Originally Posted by RollingRevolution View Post
    Yeah sorry, I both misunderstood your post and was reading it as a problem with the Integra version which can use a standard gear cable. My bad. Good luck with a fix.

  • 02-18-2014
    toingtoing
    I'm fed up with their lack of customer service support.
    Missing the KS cover since mid-December, I called them first thing if they could provide me one. I talked to Ron, said to email him and give him my info so he can send me a spare, and so I did, before Xmas. Spent couple of weeks of waiting. No reply. I called, talked to him again sometime mid-Jan to get an update. Said they're waiting for shipment, and told me to give him few days. More waiting, but still no update. Btw, it was very difficult to reach him via phone call. I tried calling 2wks ago, tried to dial a different extension # this time, it worked. I talked to, what's his face (forgot his name), and also talked to Ron few minutes later. They said to email them again and provide them my info so they can send me a spare the following Monday (talked to them on a Friday). I emailed Ron and cc'd to the other staff. And here I am - still no update, no response. None.
  • 02-18-2014
    bohns1
    Wow man that's ****ty..I hope my lev lasts now..It's been one season and no issues so far..Sucks about the CS..Hope they get there situation straightened out before they also are abandoned by potential clients and existing ones..

    Sent from my SM-N900W8 using Tapatalk
  • 02-19-2014
    Highlander944
    Interesting talk here guys... I'm considering the KS LEV myself.

    I actually work at a small machine shop. The prices companies charge these days are exorbitant. Simply put, if I had a production quantity approaching anywhere near the 50 - 100 pc mark, I COULD manufacture this product for less!

    If KS is going to charge such high prices, they need to staff a person 24/7. I absolutely understand what some have said about customer demands and response, however when companies begin charging such high prices, your paying for MUCH MORE THAN JUST THE PRODUCT!

    Given all these issues, I'm now re-thinking the KS LEV.
  • 02-20-2014
    mattsavage
    Quote:

    Originally Posted by savo View Post
    If you could choose, would you get the Integra or the regular Lev?
    I'm reading of some issues with the kevlar cord of the regular Lev, would the Integra save this issue?

    No, internal functions are essentially the same...

    I'd go with regular Lev. Easier to maintain, easier to sell if you switch frames or want something else...
  • 02-20-2014
    mattsavage
    Quote:

    Originally Posted by bohns1 View Post
    Wow man that's ****ty..I hope my lev lasts now..It's been one season and no issues so far..Sucks about the CS..Hope they get there situation straightened out before they also are abandoned by potential clients and existing ones..

    Sent from my SM-N900W8 using Tapatalk

    I believe these are rare, isolated events... People are more likely to complain about a bad experience than tell the world about a good one.
  • 02-20-2014
    bohns1
    That is true ...I said it before, the lev destroys my Joplin hands down in every aspect. SO FAR , I love the thing...

    Cheers gents

    Sent from my SM-N900W8 using Tapatalk
  • 02-20-2014
    cakelly4
    Quote:

    Originally Posted by Aba Grizzly View Post
    Guys,

    Does anybody know how can I get the KS Lev kevlar cord and some plastic pellets? The authorized dealer in our country pretty ****e, and far from me, I don't want to travel 160 km just to get 10 cm of cord and 2 pellets from him... I need to replace the cord, since the original broke, and the kevlar string I'm currently using fails every 50 uses, so I have to open the whole thing and tense it again and again...

    Here are a few suggestions:

    Kevlar Kite String/Fishing Line:
    Free Shipping 100 ft of 250 lb Braided Kevlar Line Fishing Camping Kite | eBay

    Isolator Pellets (these are a little big but you can just snip them down to size with wire cutters):
    Darice Bean Bag Filler Plastic Pellets, 16 oz: Crafts : Walmart.com

    *Or if you prefer actual factory parts:

    Actual Kevlar LEV Cable:
    Kind Shock Lev Kevlar Link Cable

    New Barrel w/ Isolator Pellet (grub screw not included): Kind Shock Lev Barrel Cable Clamp Each

    Grub Screw:
    Kind Shock Lev Coupler Set Screw Each

    Coupler Housing Cover:
    Kind Shock Lev Coupler Housing Cap Each

    Coupler:
    Kind Shock Lev Coupler Each

    Also, you can reuse your barrel and grub screw rather than purchasing new ones. The tricky part is getting the old isolator pellet out - I simply remove the grub screw, hold the barrel with a pair of pliers, and use a lighter to heat up the barrel until the pellet melts out.

    -Chris
  • 02-25-2014
    AaronJobe
    Guys just got my integra post back from KS they completely redesigned the activation mechanism at the bottom of the post so now it is activated by the cable and the housing does not move.. I suggest getting this upgrade done while your post is under warranty as it is free.. :thumbsup:
  • 02-26-2014
    phatfreeheeler
    Re: KS LEV 125mm. Am I the first to have?
    Quote:

    Originally Posted by AaronJobe View Post
    Guys just got my integra post back from KS they completely redesigned the activation mechanism at the bottom of the post so now it is activated by the cable and the housing does not move.. I suggest getting this upgrade done while your post is under warranty as it is free.. :thumbsup:

    Pics please ?

    Sent from my SCH-I545 using Tapatalk
  • 03-06-2014
    phatfreeheeler
    Quote:

    Originally Posted by AaronJobe View Post
    Guys just got my integra post back from KS they completely redesigned the activation mechanism at the bottom of the post so now it is activated by the cable and the housing does not move.. I suggest getting this upgrade done while your post is under warranty as it is free.. :thumbsup:

    So, does it look like this one in the bottom right, shown at the Taipei bike show?


    When I called, they said you also needed a different lever (which is part of the service) since the cable goes in the opposite direction with cast end at the lever. Did you get this new lever too, or is it still the ODI lock-on style?