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  1. #1
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    New question here. e13 TRS+ dropper post

    Anyone here running the new e13 TRS+ dropper post yet. I emailed e13 and they said they are shipping but may not be available until sometime in April. I am looking to replace my super reliable Gravity Dropper Turbo LP with and updated super reliable mechanical dropper post. The e13 TRS+ looks like is may be the answer, just wondering if anyone has any feedback on one yet. TIA - Matt

  2. #2
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    There's a review of the TRS post on the mtbr front page, the new Ritcheys post is going to be mechanical aswell.

  3. #3
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    Patiently waiting.
    *2018 Pivot Mach 5.5 Custom Build*
    *2017 Knolly Warden Custom Build*

  4. #4
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    Has anyone gotten their hands on one of these posts yet? I figured I would have heard more about them since they were originally suppose to be available last month. I hope the March date that turned into April doesn't turn into May or June.

  5. #5
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    Quote Originally Posted by Pops450 View Post
    Has anyone gotten their hands on one of these posts yet? I figured I would have heard more about them since they were originally suppose to be available last month. I hope the March date that turned into April doesn't turn into May or June.
    Nope still waiting. zzzzzzzzzz

  6. #6
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    Quote Originally Posted by M320 View Post
    Nope still waiting. zzzzzzzzzz
    Got one on my yt Capra
    only one ride today and seems good. A little slow returning all the way out a couple times but maybe requires some fine tuning

  7. #7
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    Quote Originally Posted by Ride Dirty View Post
    Got one on my yt Capra
    only one ride today and seems good. A little slow returning all the way out a couple times but maybe requires some fine tuning
    I had ordered a Fox Transfer but my LBS failed on me, so I'm looking at the e13 TRS+ and I want to ask you a question if you don't mind.

    Do you have to unload the seat to lower the seatpost, or you can lower it while still seated?

    Thx.

  8. #8
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    Quote Originally Posted by Aglo View Post
    I had ordered a Fox Transfer but my LBS failed on me, so I'm looking at the e13 TRS+ and I want to ask you a question if you don't mind.

    Do you have to unload the seat to lower the seatpost, or you can lower it while still seated?

    Thx.
    Tested today.. lowers while seated but it does feel like it is the happiest when doing that. Only thing is the not returning all the way sometimes. I believe they bringing a stronger spring out which will solve issue.

  9. #9
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    Ride Dirty, where did you purchase yours? I've yet to find them in stock anywhere.
    2011 Dawes Deadeye | 2011 Niner EMD9 | 2014 Santa Cruz Tallboy AL| 2016 Raleigh Merit 3| 2017 Salsa Timberjack 27.5+ GX

  10. #10
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    Rode mine twice in the last 3 days. Both muddy and wet condition. Failed after the 3 to 5 drops, wouldn't return to full extension. I thought no way! Finished my ride without touching the dropper and needed to actuate and pull the seat post to stay at full extension. Came home and did a full external check. Dry the tube and readjusted the cable. It worked partially. It did not fully extend when down at 0, but worked fine at 80, 110 position. Eventually worked again. I've message ethirteen on Facebook and they haven't even responded, it's been 2 days compared to their "respond in a few hours" message.
    Went out on the second ride and same thing happen. When it was just mild rain and mud, it was fine, got all my positions. Then when it got a little more wet and muddy, it did the same thing. I don't need to explain anymore than that.
    So to conclude when it is dry and the post stays dried it'll work fine. As I found out It's now work again, not even needing to touch it this time around. Left it out of my seatpost and reinserted an hour or so ago. So I don't know what's up with these guys but I'm really disappointed. My first dropper and hoping for the reliable and durable marketing. Hey you want to know the worse part of this ordeal? I live in Australia and I don't even get refund for it since I've quite used it. Is it defective? Not when you're riding in dry condition or just a little wet. However even if it got a little muddy don't think it'll last.
    I like the dropper. It's solid on all position and returns with an umph. I hope ethirteen will get back to me with a solution because a small company that attempts to market whatever they envision at this time is an embarrassment. So ethirteen school me on my am I suppose to do.

    Sent from my E6653 using Tapatalk

  11. #11
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    So I don't have this dropper, but I'm very interested in buying one just for the ease of maintenance and no hydraulic. Anyway reading a review on singletrack they talk about having the seatpost collar to tight impeding on the return of the dropper. Have you guys tried adjusting the collar to see if that helps. Figured I'd throw it out there, hoping these work out well.

  12. #12
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    Hello Johnny,

    You will need to contact your local distributor. There is a new stronger spring that is going to be available early may that they will likely be able to get you. Some of the early posts had a spring that was a little on the light side, and riding in mud and grime would bring this to light. I have attached the contact information for your Australian distributor.

    Name: Dirt Works - Australia
    Phone: +61 2 9679 8400
    Address 1: 23 Chicago Avenue
    Address 2:
    Shipping City: Blacktown
    State/Province:
    Country: Australia
    Shipping Zip: 2148
    Web Address:http://www.dirtworks.com.au
    City, Country: Blacktown, Australia


    Have a good day-
    Cory Sullivan
    The Hive
    1445 Technology Lane Suite A9
    Petaluma, CA 94954
    888.298.2061

    Don't think I need to elaborate anymore.

  13. #13
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    Any updates after this post from Cory? I was looking for this dropper online about 2 months ago and couldn't find it in stock anywhere. Now it's back in stock. Has the problem with the post getting stuck down been resolved?

  14. #14
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    I'm still waiting for the 125mm to become available. About to by a new fox transfer if it's not available soon.

  15. #15
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    Quote Originally Posted by justin70 View Post
    Any updates after this post from Cory? I was looking for this dropper online about 2 months ago and couldn't find it in stock anywhere. Now it's back in stock. Has the problem with the post getting stuck down been resolved?
    Got my new spring installed. It's been about 1˝ month. Again the little bit of wetness does not go well with the post at all. It will not return without a bit of help. So honestly, I've given up. Only use it when I know it's going to be a steep section. Otherwise, I'm in the market for another. It's winter here in Australia, so I'll wait a bit for other droppers to go on sale. I thought I was going say something good about the post, but it's unreliable. The manufacturer damn right lied about it and they know. I had hope that the new spring will provide a simple fix, too good to be true. So to conclude I'm going to be replacing this with something else. Got dupped by these cheats. Everyone else has the same problem, they confirmed it already. Their R&D, testing department failed. Simple.

    Oh Cory didn't get back to me. Terrible customer service method of pawning off oversea customers to their distributor. It's no wonder the damn product has little support.

    Sent from my E6653 using Tapatalk

  16. #16
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    Quote Originally Posted by M320 View Post
    I'm still waiting for the 125mm to become available. About to by a new fox transfer if it's not available soon.
    If you have perfect weather, any post will do. If you ride all season, I'd get anything but ethirteen.

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  17. #17
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    Hello, I'm in the same situation, looking for a new spring replacement, but I guess the new one will be weak again.
    I'm thinking to replace the spring with a softair rifle one, or with the spring of the Gravity Dropper seatpost, but my trs is 150 and GD arrives at 125 at max..
    I should open my trs and measure the spring..
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  18. #18
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    Quote Originally Posted by cybern View Post
    Hello, I'm in the same situation, looking for a new spring replacement, but I guess the new one will be weak again.
    I'm thinking to replace the spring with a softair rifle one, or with the spring of the Gravity Dropper seatpost, but my trs is 150 and GD arrives at 125 at max..
    I should open my trs and measure the spring..
    You know I should ask for another spring. Maybe the additional spring will give it more you umph. It may be what I need for the wet riding. I'll update if it makes a difference. Otherwise that's it.

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  19. #19
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    Quote Originally Posted by cpt_america View Post
    You know I should ask for another spring. Maybe the additional spring will give it more you umph. It may be what I need for the wet riding. I'll update if it makes a difference. Otherwise that's it.

    Sent from my E6653 using Tapatalk
    I contacted The Hive Europe, they told me they are aware about the weakness of a set of springs we installed in some trs droppers.
    They sent me new springs (since are two, connected together) and a new topcap with a new brown seal (the original one was black).
    last night I installed the springs and the new topcap and now the dropper is much more stronger when risin' up: the new springs are harder and much longer that the old ones.
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  20. #20
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    Wished it was the same for me bud. Unfortunately here in this strict and controlled distributor BS Australia, they've asked for me to send it back for "testing". I haven't sent it back yet, who knows how long these guys are going to take. So yeah, keep us updated on the ride. Hey if you feel like testing it out, splash some water on it and then engage the dropper to see if it still works. Mine sucks when there's water involved.

  21. #21
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    I am having lots of problems with my e13 dropper post too. Came stock on my '17 YT Jeffsy.

    Mine seems a bit different than the usual spring problem. Basically it gets stuck down if it has been down for more than a few seconds. If I give it a little nudge it shoots right back up. You can imagine this gets pretty annoying on the trail.

    So far my experience with e13 customer service has been very bad. I also had a defective remote, and they took forever to get me a replacement. Two of the guys I talked to had major attitude.

    I contacted e thirteen support again about the post getting stuck down. After several emails exchanged and sending a video of the problem, the best they have done for me so far is told me to take it apart and put it back together again.

    I'm hoping they redeem themselves, but based on this experience so far, I would not recommend the e13 dropper to anyone. Or any e13 product to be honest.

  22. #22
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    Hi I just wanted to chim in on my experience with this seatpost. I purchased this new in August this year. The internals were supposibly all upgraded from their earlier model.

    The post developed a lot of play and an annoying creaking sound. I decided to take it apart which was super easy. But it revealed the inner shaft, where the keyways and ball bearings sit, to have excessive wear on one side. The anodising was down to the metal. I was not expecting this to be out a post so new, I'm guessing it was an early wear on the keyways, which are an absolute nightmare to get in!

    Here are some pics to show

    https://imgur.com/gallery/mg7ZA

    I love the idea and design but I'm left with doubts on this product.

  23. #23
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    Quote Originally Posted by ferremi View Post
    Hi I just wanted to chim in on my experience with this seatpost. I purchased this new in August this year. The internals were supposibly all upgraded from their earlier model.

    The post developed a lot of play and an annoying creaking sound. I decided to take it apart which was super easy. But it revealed the inner shaft, where the keyways and ball bearings sit, to have excessive wear on one side. The anodising was down to the metal. I was not expecting this to be out a post so new, I'm guessing it was an early wear on the keyways, which are an absolute nightmare to get in!

    Here are some pics to show

    https://imgur.com/gallery/mg7ZA

    I love the idea and design but I'm left with doubts on this product.
    Same problem here: after changing the weak spring and seals, the post worked well for a bunch of kilometres, then it started to develop side play.
    deassembled and got rid of it: the brass keys are worn and the shaft is worn too.
    I wrote the hive and they sent me new keys (the four internal and the head one).
    Now I'm gonna fix it and sell because I can't mind that a seatpost have to be rebuilt after only 270km of usage. the brass keys are too little and weak, this is a design flaw for me! what a pity
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  24. #24
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    Would you guys consider the BikeYoke Revive? Seems to be way more reliable from what I've heard and read about.


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  25. #25
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    I'm looking into that post too but I'm a bit tired of buying a new dropper post every 6 months.

  26. #26
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    Dropper Fail, Customer Service A++

    Had my dropper fail over the weekend. (got wet and wouldn't return to top position). emailed their site. got an answer in just over an hour. They sent me UPS shipping label for the return. I sent it in on a Wed. they got it on Friday, they emailed me back on Monday saying that a spring/seal was replaced, and gave UPS tracking for delivery back to me Wed. The dropper did work flawlessly for several months of riding before this. I have to say their Customer Service was outstanding. Sure i was bummed that it failed, but damn they are on it to make it right!
    Attached Thumbnails Attached Thumbnails e13 TRS+ dropper post-img_8049.jpg  


  27. #27
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    I just started riding this dropper in a 125 on my Fatillac, got a couple weeks worth of riding so far. It replaced a leaky 9.8.

    So far it is working as expected, certainly different than my 9.8/Race Face/Easton posts, but not in a bad way. No failures to return even in freezing weather, remote is solid, no creaking or unusual post movement (lateral or twisting).

    Though some folks have had troubles with the post, the ability to rebuild the post in the back of my van is a huge plus. I think of this post as a fancier Gravity, price is right, internal routing, good remote, and minimal insert.

    I'm fairly hard on posts, lots of up and down during my rides, I probably drop my post a hundred times in a day, which at 200# is a pretty good test. I suspect they are upgrading the post as problems develop. I'll update after winter or if I have problems

    Liked it enough to get a 150mm for my son's Xmas build: Wozo.

  28. #28
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    New issue on a two month old post: head loose on shaft.

    Yesterday the post suddenly started rotating, movement is five to ten degrees. I figured it was work the key ways, but when I got home I checked the movement and it’s clearly a loose head; the shaft is tight in the base.

    Got an email into e13, they’re closed for the holidays, open tomorrow.

    Nice post until this issue came up. This is something I experienced often with muni posts until they started using a one piece forged head and shaft (Thompson style).


    Update: Issue fixed, simple though irksome, top cap bolt had gotten loose so head was rotating, fast response from e13, pulled cap and dabbed a bit of locktite, back together good as new. I’d like to see the the cap be indexed with the shaft, I think the design leads to top cap loosening. I used a dab of red loctite, just enough to keep it tight.

    E13 is also sending me the new spring, curious to see if it’s that much stiffer; don’t know if my spring is old or new style. Word on the street is version two will be lighter and have a shorter insertion.

    Good post, good support.
    Last edited by Nurse Ben; 01-06-2018 at 01:17 AM.

  29. #29
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    Hi! I've found that https://www.bike-components.de/en/e-...Remote-p61973/ any minds what has changed? I wrote to e*13 and wait for the answer.
    Last edited by Evermax; 01-08-2018 at 12:58 PM.

  30. #30
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    Quote Originally Posted by Evermax View Post
    Hi! I've found that https://www.bike-components.de/en/e-...Remote-p61973/ any minds what has changed? I wrote to e*13 and wait for the answer.
    watch this: shorter, better seals, stronger spring

    https://www.youtube.com/watch?v=jgOr7rWjc50
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  31. #31
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    Thank you! And here's the answer from e*13:

    Hi there,

    thanks a lot for getting in touch.
    The only difference between the two seat posts is the lever. The lever of gen 2. do have another clamping mechanism and a cover at the lower side.

  32. #32
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    So early this year I jumped the gun with this dropper post. It's my first one and I had a fairly okay time with it. Trouble is when the weather isn't nice, not just mud, even rain can severely incapacitate the damn thing. I have had a new spring replaced early on, no luck, and even sent it in for (free) service. So to conclude the reliability in wet weather condition is utter crap. Dry season works great, but which dropper doesn't right? August is still winter time in Australia and that's when the last of my patience went. See, when it gets wet, it will not return to the top without you pulling it up. It'll fail in the middle of my ride, and I just won't use it unless necessary. I let it dry overnight and it works fine the next day. Then one day it didn't. It was set aside for a few months. I finally decided to rebuild it because honestly, it's a lot of money to just put aside and I was itching for another dropper, would have been a waste. It was easy with instructions, just if anyone is on the ball bearing release part, cover it because it will shoot you like a BB gun. It's working for now, I even have hope with my TLC it'll finally work like it suppose to. To conclude, I will NOT buy it again as I strongly believe it is still an unfinished product. V2? Please e13, this dropper debacle in the last year made me steer clear of your products. The only thing good that came out of this experience is that it gave me confidence to fix anything bike related. I started working on the dropper believing it will stay broken, yet I fixed it. So I can thank them for that.

  33. #33
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    I bought this post wanting a fully mechanical post for my fat bike. I have had the not returning problem many others here have experienced. I contacted E13 and they were quick to send me the "upgraded" springs. The new springs appeared to be identical to the ones in my post, and installing them made no difference.

    Since the post not returning is a obvious lack of spring pressure issue I looked for a springs I could replace or supplement the originals. I did not find a suitable replacement, but I did find a spring to add to the existing springs. At my local hard ware store in the bulk springs for under $3 I found the Hillman #55 spring to be the perfect spring to add inside one of the factory springs. The Hillman spring is sized just right to fit inside the E13 spring, and more importantly it is wound the opposite direction, so the springs will not bind and tangle together. I initially tried adding the Hillman spring inside each of the E13 springs. This was a bit too much spring pressure. 1 Hillman spring inside the lower E13 spring has made the post return to top every time since I put it in a week ago.

    To get the spring to sit in the plastic spacer between the E13 springs I used a step drill bit and opened up the center hole to 15/32 about 1/8" deep.

    I have no idea why E13 is struggling so much with this post turning users away over something so simple as a heavier coil spring. But I am now happy with my modded post working like it should.e13 TRS+ dropper post-20180128_232052.jpg

    The spring
    Item # 540165, #55 Compression Spring On The Hillman Group

  34. #34
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    I wanted to throw my opinion in on this. I bought my e13 because my Reverb blew out on me twice, and I liked the idea of a mechanical post.
    I bought my unit off of Backcountry and I would go on to find out they had older posts. My first post had an issue where it wouldn't go a the way up. Luckily I live in SF and when I contacted e13 tech support I offered to head up to Petaluma and tech it out in person. The issue ended up being a bad key, and rather than trying to rebuild it they handed me a new post, and even helped me install it while I was there.
    A+ for customer service. I know not everyone gets to show up at the manufacturer doorstep but still it was a nice experience.

    Since getting it installed a month or so ago I have beat the crap out of it. Mud, rocks, crashes, and lots of ups and downs, and mine is awesome.
    At first I had to get used to the clicks, but now I appreciate knowing I've locked into place. One thing I found out was that I was lazy about standing up high enough to get my seatpost all the way up.
    ?
    You see because this post has a definite end spot if you don't get your ass all the way up it won't click. My first few rides I thought something was wrong. With infinite adjust posts (Reverb). If you don't get all the way up how do you know, and ride around with your seat too low?
    Last edited by Mick-e; 02-19-2018 at 09:58 PM. Reason: spelling

  35. #35
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    Having the same issues with my dropper unreliably returning to full extension. I live in Tucson, AZ, so it getting wet isn't the issue. I always wipe down my stanchions, rear suspension, and dropper before every ride. I just emailed The Hive today to inquire about a stronger spring. Hopefully that will fix things for me. Thanks everyone for being so helpful with the posts on this thread!

  36. #36
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    Quote Originally Posted by MindEyeSight View Post
    Having the same issues with my dropper unreliably returning to full extension. I live in Tucson, AZ, so it getting wet isn't the issue. I always wipe down my stanchions, rear suspension, and dropper before every ride. I just emailed The Hive today to inquire about a stronger spring. Hopefully that will fix things for me. Thanks everyone for being so helpful with the posts on this thread!
    After my rebuild all has been fine and running smoothe. Dry weather is a friend for all mechanical post. I haven't ridden in the mud or rain since last year but I'm not confident it'll be any better. May even do a diassembly just for a clean when it's winter here.

    The new spring will definitely help. Keep it clean and it'll last you for the dry weather. I'm going to probably do a ghetto sleeve with inner tube I saw Seth Bike's hack. We should probably run it to the ground during the dry weather before forking out for another dropper unless you got the money for it. As for me, there's been that damn wiggle the post exhibit even being tighten down. Little annoyances just keeps on coming.

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  37. #37
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    I've had a TRS+ dropper on my fatbike for a little over 3 months, so it saw use all winter. I haven't had any issues with return to top most position (as long as I am not in the way), though recently it's developed the same loose head issue Ben ran into (head rotates but not shaft). I noticed The Hive has a troubleshooting guide covering this and other common issues.

    I just received a second TRS dropper for another bike and will probably preemptively Loctite the cap during the install.

  38. #38
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    Quote Originally Posted by david.p View Post
    I've had a TRS+ dropper on my fatbike for a little over 3 months, so it saw use all winter. I haven't had any issues with return to top most position (as long as I am not in the way), though recently it's developed the same loose head issue Ben ran into (head rotates but not shaft). I noticed The Hive has a troubleshooting guide covering this and other common issues.

    I just received a second TRS dropper for another bike and will probably preemptively Loctite the cap during the install.
    Well luckily for you, you caught the head rotational play early. Mine came stock with rotational play, weak spring and had to send it in for a " inspection" to a distributor.

    Currently rotational play is the whole shaft, hopefully when I replace the keys it'll fix it. If not, it's end at the end of its life as the rotation is almost a centimeter shift left and right. I haven't had issue with the dropper dropping and going up, it's been dry weather, lucky me. So had the post for the year, the only good thing about the post is assembly and disassembly and the speed in which the post return. It's a shame though I enjoy the simplicity of the mechanical dropper. To conclude, Ethirteen didn't fix any issues, little improvement or progress for the industry and their customer service sucks if you don't live in their part of the world they look after directly.

    I understand everyone's experience is different and this is mine. It'll be the last time I'll invest my time discussing and purchasing any of Ethirteen products. Good luck guys.



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  39. #39
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    Buy a Brand-X Ascend for half the price and call it a day. I have used mine in ungodly mud and never had an issue. 1500 miles so far and I can't kill it.
    In serving the wicked, expect no reward, and be thankful if you escape injury for your pains.

  40. #40
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    Quote Originally Posted by Stalkerfiveo View Post
    Buy a Brand-X Ascend for half the price and call it a day. I have used mine in ungodly mud and never had an issue. 1500 miles so far and I can't kill it.
    I had a back up lever actuated ks eten, works brilliantly and no problem. May give the xfusion manic a go because it's just switch of the cartridge.

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  41. #41
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    Quote Originally Posted by Stalkerfiveo View Post
    Buy a Brand-X Ascend for half the price and call it a day. I have used mine in ungodly mud and never had an issue. 1500 miles so far and I can't kill it.
    Good suggestion! I'm on Brand-X myself, although I've not ridden much with it on the trails yet, it works well.


    Sent from my iPhone using Tapatalk

  42. #42
    Commuter/Tourer
    Reputation: MindEyeSight's Avatar
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    Just a quick update: the new springs arrived to my house within just a couple days of me emailing. I swapped out the springs, and the post has been flawless since!

  43. #43
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    Spring Replacement Kit

    I recently rode a few days in some semi-wet and muddy conditions. My post which came stock on my 2017 YT Capra stopped returning to the upper two positions.

    I emailed The Hive and they shipped a spring replacement kit next day. It was really easy to install (no need to cut your cable housing or remove the post). The two new springs are about an inch longer each, so once assembled there is a fair bit of compression even in the fully extended post position.

    The replacement kit also came with the small brass key that is meant to keep the seat receiver aligned on the post. I will say, the design for this little key is questionable. I have had issues with my seat rotating about 10° to the left (not the post itself, just the seat and seat receiver). This is definitely the result of the key design they use. I used some blue loctite on the bolt per their troubleshooting guide and haven't had issues with rotation since. I also found that some of the HDPE (maybe nylon) bushing underneath the seat receiver was a bit shredded. Mind you, this is after maybe 10 days of riding total. The post and bike are still very new.

    The seat returns really well now, but I am a little skeptical about this
    dropper post's quality. Fingers crossed it lasts..
    Here is a photo of the shredded piece of polymer bushing and the old key,
    e13 TRS+ dropper post-file-4.jpg

  44. #44
    Propr
    Reputation: Lowball's Avatar
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    170mm

    Just picked up the new 2018 170mm version...hope they got all the bugs worked out from the 2017 roll out of these things. Was going to go fox or thomson again but they only make the 150mm so went e*thirteen this this time around. Still gonna use my wolf tooth lever though. I'll try and and get a couple rides in and then post back once I get use to it and provide some feed back. Should have a idea pretty quickly, but then the long-term use will have to come later of course.

    Update after install (4/12/13):
    Initial thoughts- install was super easy including installing the seat on the post, finish looks good, rate-of-return...fast & loud, seems to work well with Woof Tooth Light Action lever, should be able to get use to the three only height settings, weight was only 31 grams more than my Thomson 125mm+Egron seat setup...so pretty minimal weight gain for 45mm more post.

    Update (5/23/18):
    There are (4) height settings! LOL Post is working well, head came loose one time so had to fix that, seat rail clamp came loose and seat slid back toward rear wheel so tightened that a bit more...still getting use to not having infinite travel. When I want the post to return to full height I have to basically let it come back at full speed. If I try and slow it down with my inner legs it seem to not want to lock in and I have to try and re-engage it...so that's why I have to try and just let it come back at full speed to get it to pop into place.
    Last edited by Lowball; 05-23-2018 at 09:16 AM. Reason: update
    10 TransAM SS
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  45. #45
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    Quote Originally Posted by cpt_america View Post
    Well luckily for you, you caught the head rotational play early. Mine came stock with rotational play, weak spring and had to send it in for a " inspection" to a distributor.

    Currently rotational play is the whole shaft, hopefully when I replace the keys it'll fix it. If not, it's end at the end of its life as the rotation is almost a centimeter shift left and right. I haven't had issue with the dropper dropping and going up, it's been dry weather, lucky me. So had the post for the year, the only good thing about the post is assembly and disassembly and the speed in which the post return. It's a shame though I enjoy the simplicity of the mechanical dropper. To conclude, Ethirteen didn't fix any issues, little improvement or progress for the industry and their customer service sucks if you don't live in their part of the world they look after directly.

    I understand everyone's experience is different and this is mine. It'll be the last time I'll invest my time discussing and purchasing any of Ethirteen products. Good luck guys.
    Agree in every word. Mine came in a good condition, but very soon a head got loose. Fixed it with blue loctite. Then a rotational play of the shaft developed. Disassembled and found loose four M3 torx bolts under the lower cap, the cap has been also loose. Fixed it using loctite. ) Soon rotational play have developed again. ) Disassembled, found 3 of four M3 torx bols with heads apart of bolt bodies. ) Replaced the bolts but I suspect that will not fix the problem for a long. These genius guys designed their seatpost so smart that four M3x10 (!) bolts hold all the rider weight!

    One day during a ride the post stopped fixing at any position. I've removed the cable, but a cable holder still not returned to the top like an internal spring was broken. Fixed it by a zip tie until home. Disassembled, found that a snap ring jumped out from a groove inside a pillar. ) Added a washer between spring and snap ring, reinstalled.

    Cannot imagine what'll be next, but I'm sure something will fail. )

    Regarding EU support - you can wait their useless replies for ages. Nothing had been fixed. Does E.thirteen have engineers? Not sure.

    e13 TRS+ dropper post-e13-seatpost-brocken-bolts.jpg
    e13 TRS+ dropper post-img_8035.jpg

  46. #46
    Formerly PaintPeelinPbody
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    I really liked the look of these on paper. A modern Gravity Dropper? Sign me up!

    It appears however that E13 did not do a good job of analyzing what the folks at Gravity Dropper had perfected, and the mashup of modern internal droppers with oldschool metal springs just didn't jive.

    It also doesn't help that it ended up being one of the heavier options available.

    It'd be great if they could dial it in, improve reliability and lightened it up, but I'm afraid this will be the death of the mechanically sprung dropper.

    FYI, the Ritchey mentioned previously is a traditional air spring, not a mechanical spring return. It has been noted that the Ritchey WCS Kite is particularly simple for an air spring internal dropper though, and easily rebuilt at home.
    GIS/GPS Pro using ArcFM for Utility Mapping - Always willing to connect with other MTBers in the industry.

  47. #47
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    hi guys,
    i have recently bought e13 TRS+ 170mm dropper post.
    I installed it and it works fine. but there in the package was a small plastic bag that contains small pieces of metals. I have no idea what these are for. Can someone help please?
    e13 TRS+ dropper post-img_20180603_152037.jpg

  48. #48
    damned rocks...
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    Quote Originally Posted by Altai View Post
    hi guys,
    i have recently bought e13 TRS+ 170mm dropper post.
    I installed it and it works fine. but there in the package was a small plastic bag that contains small pieces of metals. I have no idea what these are for. Can someone help please?
    Click image for larger version. 

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    They are sliding keys for you to replaced your old ones when they get worn out.
    See picture below, they are on the right installed on the bottom of the stanchion.


    Sent from my Nexus 5 using Tapatalk

  49. #49
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    Quote Originally Posted by Aglo View Post
    They are sliding keys for you to replaced your old ones when they get worn out.
    See picture below, they are on the right installed on the bottom of the stanchion.


    Sent from my Nexus 5 using Tapatalk
    Thank you very much for the fast response. This was very helpful.

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