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  1. #1
    Still want a fat bike....
    Reputation: Dalton's Avatar
    Join Date
    Jun 2004
    Posts
    263

    Fyxation Stands Behind Their Products....

    So I bought some Gates pedals from Fyxation about a year ago and commuted on them for around 800 miles when I developed a click on every revolution. So I took them off for a while for my MKS-GR8s with some half toe clips, but now that winter is coming, I need something I can wear a boot with.

    Well, I wasn't sure what I was going to do, so I figured I'd see about talking to someone at the company and explain the situation. So, short story short, situation resolved. I told him the pedal broke, he asked what color, I said black, he asked for my address to find my old order, I gave him the address, and he is shipping me new pedals today. Great customer service and nice to see a company who stands behind their product. Can't beat that, so I wanted to give them some props here and recommend them if you're looking for parts.
    I am a man of many words. KCCO!

  2. #2
    I Ride for Donuts
    Reputation: CommuterBoy's Avatar
    Join Date
    Oct 2007
    Posts
    4,418
    Nice. What is your address? I'm going to call them and explain how I have a different address now, but mine broke too.
    You have no excuse for driving to work
    (unless you don't have studded tires)
    (no excuse for that either)

  3. #3
    Moderator Moderator
    Reputation: mtbxplorer's Avatar
    Join Date
    Dec 2009
    Posts
    5,727
    I've been happy with their Mesas, but after 1 season on the fatbike I loaned them to a friend and when she decided she liked them she insisted on giving me a new pair she ordered and keeping my old ones. Better get her address, just in case.

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