Just got a new 1UP hitch rack and am in the process of trying to install it in my 2" receiver. Instructions state that it should slip right in as-is, but the damn thing won't go in!
Is that ball supposed to move inside the hitch bar to allow it to slide into the receiver? Because right now it will spin smoothly but it doesn't go in at all.
Anyone heard of this before?
Thanks in advance.
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