Hi,
I've just received a new Scalpel 2012 (26) frame and when I was protected it with Bike Shield, I needed to remove a piece and what happened is that a little piece of varnish as grabbed to the Bike Shield
Has something like this happened to someone ?
Now I'm waiting an answer from my LBS (they contacted Cannondale Europe), cause I want know if I can use/activate the warranty in this case, because this isn't normal! There is something with the varnish layer! This is a new frame and I haven't used or mounted anything on it yet!
I'll be waiting for yours inputs! Thanks!
César
I've just received a new Scalpel 2012 (26) frame and when I was protected it with Bike Shield, I needed to remove a piece and what happened is that a little piece of varnish as grabbed to the Bike Shield
Has something like this happened to someone ?
Now I'm waiting an answer from my LBS (they contacted Cannondale Europe), cause I want know if I can use/activate the warranty in this case, because this isn't normal! There is something with the varnish layer! This is a new frame and I haven't used or mounted anything on it yet!
I'll be waiting for yours inputs! Thanks!
César