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  1. #1
    mtbr member
    Join Date
    Oct 2013

    Mendoncyclesmith - solved! (Craig is the man)

    I sent my Headshok Ultra DLR to Mendoncyclesmith for service in May. After a couple of weeks Mr. C.... sent me a mail telling me that my fork was not so good and asked whether I still wanted it returned. I answered him that I did want it returned. Then no answer. After this I have mailed him several times. No answer. I have now been without my fork for 5 months. Anybody else had similar experience?

    EDIT: Have now heard from Craig, he posted as soon as he saw the thread. Apparently there must have been some bad email connection or something. Sorry about any doubt I may have caused; Craig is the man. Keep doing business with him! 😊
    Last edited by Jostigen; 10-04-2013 at 05:47 AM.

  2. #2
    mtbr member
    Join Date
    Nov 2004
    Well.....there's this fancy new fangled thing called a telephone.
    It allows you to actually talk to a person.
    And it's pretty easy to use.
    I suppose you are going to say you don't have his number. It took me about 2 seconds to find it.

  3. #3
    mtbr member
    Reputation: gcappy's Avatar
    Join Date
    Jul 2012
    Why would you wait five months. I would have contacted him the next week. Sounds like miss-communication on send it-don't send it.

  4. #4
    mtbr member
    Reputation: rustybkr's Avatar
    Join Date
    Mar 2010

    Re: Mendoncyclesmith - problems?

    Craig is a stand up guy, and I'm sure if you just call him.......

  5. #5
    All Lefty's, all the time Moderator
    Reputation: MendonCycleSmith's Avatar
    Join Date
    Feb 2005
    Hey, glad you dropped by...

    Haven't heard a thing on my end.

    Give me a call, sounds like our email connection isn't working well for some reason....
    This is a Pugs not some carbon wannabee pretzel wagon!!

    - FrostyStruthers

  6. #6
    mtbr member
    Join Date
    Oct 2013
    Ok, you guys have a good point there. I will try to call him. The reason why I have not done that yet, is that I live in Europe, and I am not so familiar/comfortable with making overseas calls. And he did initially email me. From what you guys tell me Craig seems to be a stand up guy, and there is hopefully a trivial explanation as to why I have heard nothing.

    BTW, the reason I have been able to wait for so long is that I had a spare fork that I am currently using.

    Will hopefully report on a happy ending here. 😐

  7. #7
    mtbr member
    Join Date
    Oct 2013
    Hey Craig, I am happy to hear from you. Thanks for answering. Yes, there must have been some bad email connection then. Will call you overseas then.. 😏

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