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  1. #1
    mtbr member
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    Sep 2004
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    How long did you wait for warranty frame?

    I took my cracked Jekyll frame into my LBS last week for warranty replacement. They talked to the cannondale rep and he said it would probably be about 6 weeks for a new frame to built and sent out! I e-mailed Cannondale to ask them why it takes so long, and they said they only take 2 to 4 weeks, and that is what I should expext.

    So how long have you had to wait for replacement frames?

  2. #2
    Bike Breaker.
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    ... and if we just ... Wait

    I'm waiting for a new gemini frame and have been told the same as you six weeks, and the same by Cannondale Europe, though I'm in the UK.

  3. #3
    mtbr member
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    I'm almost afraid to comment....

    Ah, what the heck

    5 weeks and counting.

    If you'd like the WHOLE story, send me a PM.

  4. #4
    Bike Breaker.
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    New question here. Wait

    I could ask them for a prophet frame, but I think I'll miss my gemini before it comes....

  5. #5
    mtbr member
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    So it sounds like I should hope it's ONLY 6 weeks! Man, that seems like a long time; I was hoping to be back riding by this weekend. Why can't they keep a few of each on hand for quicker turn around times? Even with all of the different sizes and colors it still wouldn't be THAT many frames.
    Thanks for the replies.
    Mark

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