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  1. #1
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    New question here. HELP! Rize 1 Carbon Frame Crack! Warranty but no longer have this frame!!!

    I LOVE THIS BIKE!

    I have owned, ridden and raced many bikes, this is by far my most favorite bike I have ever owned, an honest 23lb, about $8K into it, it is the bomb. UNFORTUNATELY I recently noticed some stress cracks in the frame, so I brought it to the local bike shop and they took it from me... essentially... they felt strongly enough that it required to be sent in for warranty.

    I typically ride about 5 days a week so this is A DRAG, to say the least

    Here's the problem ... They most likely will not have this frame anymore, if this is the case, I assume my choices would be the RZ One Forty 1 or the Jekyll. I have ridden the RZ One Forty and didn't like it near as much as mine, I've heard great things about the new Jekyll but concerned about the weight and the ability to climb as well as my Rize1. The bike shop was pushing the RZ like they want to get ride of them... hmmmm

    Has anyone ridden both bikes to give me an opinion on which frame to get?

    My other option would be to sell what ever frame they give me and get an Ibis SL-R
    That would be my second most favorite bike!

    http://www.designcomarketing.com/rize/rize-0.jpg

  2. #2
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    Sorry... here's the photo of my Rize 1 carbon that I'm going to miss dearly


  3. #3
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    Well I just took the RZ for a spin around the parking lot and was not impressed with the ride. I would recommend a Jekyll the bike climbs on par with the ibis sl-r and you can probably hit around 25lbs or so with a the Jekyll. Just get rid of the reverb and go with a smaller tire and some light wheels and you will shave some weight. The bike comes with 2.4s which are probably overkill for most riders. I switched my rear out to a 2.2 right away.

    My buddy has the ibis and that bike has some chain suck issues when you start to get it dirty. Creek crossing really do a number on the bike due to where they placed the chain stay.
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  4. #4
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    Quote Originally Posted by smilycook
    Well I just took the RZ for a spin around the parking lot and was not impressed with the ride. I would recommend a Jekyll the bike climbs on par with the ibis sl-r and you can probably hit around 25lbs or so with a the Jekyll. Just get rid of the reverb and go with a smaller tire and some light wheels and you will shave some weight. The bike comes with 2.4s which are probably overkill for most riders. I switched my rear out to a 2.2 right away.
    I will most likely use the parts off of my Rize1... As for the Fork, I assume they would give me a new fork as well? RZ would be the Lefty 140 and the Jekyll would come with a Fox.. i think. I think everything would be compatible except my "Lefty" hub, which I would need to get replaced if I got the Jekyll (if they'll even let me have the Jekyll... TBD i suppose)

  5. #5
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    RZ140 Carbon and Rize One are pretty much the same frame (except the color of course)... The only difference is the shock, which you can use your current RP23.

    BTW where the cracks on the frame?

  6. #6
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    Quote Originally Posted by ollllllo
    I will most likely use the parts off of my Rize1... As for the Fork, I assume they would give me a new fork as well? RZ would be the Lefty 140 and the Jekyll would come with a Fox.. i think. I think everything would be compatible except my "Lefty" hub, which I would need to get replaced if I got the Jekyll (if they'll even let me have the Jekyll... TBD i suppose)

    I also currently own a 2009 Rize 1 which I love. I have demo’ed a 2011 Jekyll 1 last month; I was impressed with the Jekyll for what it is. However I would never consider racing the Jekyll, the Rize 1 seems like it’s a more capable climber IMO and just faster. For doing all day fun rides I would take the Jekyll over the Rize as it felt better suited for bombing down the descents and railing rock gardens.

  7. #7
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    Bonking ... not feelin' well

    Quote Originally Posted by jamas1395
    I also currently own a 2009 Rize 1 which I love. I have demo’ed a 2011 Jekyll 1 last month; I was impressed with the Jekyll for what it is. However I would never consider racing the Jekyll, the Rize 1 seems like it’s a more capable climber IMO and just faster. For doing all day fun rides I would take the Jekyll over the Rize as it felt better suited for bombing down the descents and railing rock gardens.
    Yes, I totally agree HOWEVER there are no more Rize 1 Carbons available, that's the issue!

    I'm not racing anymore, but like to ride fast up and down, I do enjoy about 3 or 4 Tahoe rides a year which would be fun a Jekyll, BUT I LOVE TO CLIMB and REALLY enjoyed my Rize on the climbs and might be disappointed with the difference in the 2 bikes... I'm thinking "if" they have the RZ One Forty 1 still in stock, that would be what they send. Regarding color, as you can see all of my components match the White & Red theme of the Rize 1... The RZ One Forty 1 is Green & Black... YUK, well at least with red and white components.. Color is the last consideration, but it is important to me as I spent several $$$$ trying to get it all to match to look ultimately pretty cool with the Red & White theme of the Rize 1

  8. #8
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    Good luck. I was in the same exact situation. Cannondale replaced my Rize 1 130mm cracked CARBON unit with a RZ Five 140mm ALLOY unit and took 9 months to do it. And no, they will not replace your fork. They claim that nothing changed from the 130mm to the 140mm frame so you're 130mm fork will work just fine. okeee dokeee. Who knows if that's really true.

    Really awesome how my resale tanked. Take note consumers, this is how they treat someone that spent $5k on one bike. Warranty it (if you can), part it out, cut your losses and buy a brand that cares about it's customers.

    I truly hope your experience is better.
    Last edited by nmanchin; 04-28-2011 at 12:55 PM.
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  9. #9
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    The weight difference of the rize in the carbon to the aluminum version would be barley noticeable. Might want to look down that route

  10. #10
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    Alloy is actually lighter. But that's not always the point.
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  11. #11
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    Quote Originally Posted by nmanchin
    Good luck. I was in the same exact situation. Cannondale replaced my Rize 1 130mm cracked CARBON unit with a RZ Five 140mm ALLOY unit and took 9 months to do it. And no, they will not replace your fork. They claim that nothing changed from the 130mm to the 140mm frame so you're 130mm fork will work just fine. okeee dokeee. Who knows if that's really true.

    Really awesome how my resale tanked. Take note consumers, this is how they treat someone that spent $5k on one bike. Warranty it (if you can), part it out, cut your losses and buy a brand that cares about it's customers.

    I truly hope your experience is better.
    YOU'VE GOT TO BE KIDDING ME!!!! That is BULL#&*%T! The frames are different geometry, the front and back shock are 140mm as opposed to 130mm on the Rize!

    Head Tube angle on the Rize is 68.5 the Seat Tube is 72.5
    Head Tube angle on the RZ is 68 the Seat Tube is 72

    Wheel base on the Rize is 107.7
    Wheel base on the RZ140 is 108.1

    To name a few differences... not a huge difference but they are different

    If i where to receive a Aluminum frame instead of the carbon???? Basically anything less than what I have I'm going to be PISSED! to say the least. I have put $8K into this bike

  12. #12
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    And they used my original RP23 off the 130. so it's hard to tell how the bike will really handle. I haven't even ridden it yet. Not sure I'm going to.

    There are no carbon frames left. So you need to prepare your approach. As you know, if you aim for a jekyll you'll likely be fitting the bill for a new fork and wheelset, and possibly crank.

    In that scenario I'd hope they would give you the lefty to sell.

    After the rep. has looked at the bike and made a decision I would contact Cdale N/A to confirm the replacement plan.

    It's an unfortunate situation. Sorry you have to deal with it. In the meantime, buy a cheap single speed and experience a whole new outlook on XC.
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  13. #13
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    Upset

    Quote Originally Posted by nmanchin
    And they used my original RP23 off the 130. so it's hard to tell how the bike will really handle. I haven't even ridden it yet. Not sure I'm going to.

    After the rep. has looked at the bike and made a decision I would contact Cdale N/A to confirm the replacement plan.
    I just received a call from the bike shop, apparently C-Dale is sending a RZ140 carbon "Triangle" for replacement... I asked about the color, they are calling me back on that. The ONE FORTY "1" is green and black.. the ONE FORTY "2" is red... red would work better with all components I have... we'll see what they say

    So I guess I will be using my 130mm shock and fork on a frame that is designed for a 140mm... THAT SUCKS! They told the bike shop it's exactly the same as my Rize which is BS, it's listed on the friken C-Dale site different geometry

  14. #14
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    I really hope you get a carbon frame. But I got the same story and ended up with alloy.
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  15. #15
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    I am looking right now for a swingarm which I cracked after riding for just 2 month. No warranty for me cause the frame was bought from ebay(brand new). Dealer wants $450 for the swingarm! And it's not even gonna be the same color.

  16. #16
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    Here arephotos of the cracks in the frame

    Right Side



    Close up of right



    Left Side Cracks



    Close up of Left Center


  17. #17
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    Quote Originally Posted by ollllllo
    [B]
    Head Tube angle on the Rize is 68.5 the Seat Tube is 72.5
    Head Tube angle on the RZ is 68 the Seat Tube is 72

    Wheel base on the Rize is 107.7
    Wheel base on the RZ140 is 108.1
    I could be wrong but I'm pretty sure that they measured both bikes with different travel fork. With the longer travel lefty on the RZ140, the geometry measurement is different then the Rize. I have a Rize 1 too and my buddy got a RZ140 2, same size, both frames visually look identical.

  18. #18
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    Quote Originally Posted by hypercycler
    I could be wrong but I'm pretty sure that they measured both bikes with different travel fork. With the longer travel lefty on the RZ140, the geometry measurement is different then the Rize. I have a Rize 1 too and my buddy got a RZ140 2, same size, both frames visually look identical.
    For sure it would raise the BB Height... going from 130mm to 140mm would do that HOWEVER, the geometry numbers for the head tube / set tube angles as well as the wheelbase, should be identical since C-Dale claims they are "Identical" but they are not, the specs are listed differently on the site

  19. #19
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    Is there any chance I can buy a swingarm from you?)

  20. #20
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    The structure of the 140mm lefty is also a tad longer then the 130mm lefty. It's an effective when you put a longer travel fork to the frame, the geometry of the bike changed, as well as the head tube / seat tube angles. Imagine the front end of the bike lifted up with a longer fork....

  21. #21
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    Quote Originally Posted by hypercycler
    The structure of the 140mm lefty is also a tad longer then the 130mm lefty. It's an effective when you put a longer travel fork to the frame, the geometry of the bike changed, as well as the head tube / seat tube angles. Imagine the front end of the bike lifted up with a longer fork....
    So I wonder how much difference it will be with the 130mm set-up?

    I wonder what I could sell the 130 set for? AND how much the 140mm set would cost?

  22. #22
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    Quote Originally Posted by ollllllo
    So I wonder how much difference it will be with the 130mm set-up?

    I wonder what I could sell the 130 set for? AND how much the 140mm set would cost?
    it's like deja vu for me.
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  23. #23
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    The C-Dale Rep called the bike shop saying they only have a small in Black/green... that SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!

  24. #24
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    Normaly 1" longer fork makes the head tube slack out 1 degree and same with seat tube, as well as making bottom bracket go up and wheel base increase.
    So with 10mm ( roughly 1/2") there is you .5 degrees in geometry difference between the two. The frames are the same, just on the RZ 140 the fork is longer thus making the numbers tweak a bit. Same frame, just different fork. I spoke with a few cannondale reps and whatnot when the rz 140 first came out about selling my rize for it and was told it was nothing different just the lefty was 140. That they had to change the name of the bike to the rz because there is a truck lift kit company that is names rize so it was some legal mumbo jumbo. Only thing going to be different is the color.

  25. #25
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    If the black/green frame is there final answer... It's for sale!

    I've got way too much invested in the red and white theme and resale on a RZ One Forty 1 with my set up would not go over well. I'd be better off selling a brand new RZ 140 frame and my 130mm legty fork separate... I guess I would sell the cranks with the frame?

    Cannondale just lost a long time customer ( this us my 3rd cannondale... From Rush to Rize)

    WTF

  26. #26
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    I would not give up on cannondale all together. Its at least a 3 year old frame in there eyes, that they only made a certain number of and then discontinued for a new model. So at least you are not getting a sorry we dont have that you have your choice of a rz120 which they are still making or give a fist ful of cash for a new spiffy bike. The colors are off which does suck, but at least they are getting you back on the bike you had and enjoyed riding, if looks are the most important then yes sell it all and go get a shiney new all matching bike that looks great at the trail head. Or dont worry about it and keep on riding what you enjoy and be happy, you sent them a broken bike and they sent you back a brand new one, just not the same color. Up to you, when getting free stuff after a model is no longer being made you cant be to picky about color IMHO

  27. #27
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    Upset

    Quote Originally Posted by hitechredneck
    I would not give up on cannondale all together. Its at least a 3 year old frame in there eyes, that they only made a certain number of and then discontinued for a new model. So at least you are not getting a sorry we dont have that you have your choice of a rz120 which they are still making or give a fist ful of cash for a new spiffy bike. The colors are off which does suck, but at least they are getting you back on the bike you had and enjoyed riding, if looks are the most important then yes sell it all and go get a shiney new all matching bike that looks great at the trail head. Or dont worry about it and keep on riding what you enjoy and be happy, you sent them a broken bike and they sent you back a brand new one, just not the same color. Up to you, when getting free stuff after a model is no longer being made you cant be to picky about color IMHO
    I do give them credit for trying to accommodate, I'm sure I could think of a worse scenario however, this is my 3rd Cannondale and have been a dedicated customer for years. I buy top of line, customize it to my liking then sell it after about 2/3 years and purchase the newest technology . The resale on my bikes have been awesome... Well maintained, top of the line components, and then there's that curb appeal that sets it apart from others

    If I were to sell my Rize 1 carbon (pictured at the start of this thread) I would receive top dollar HOWEVER, if I tried to sell a RZ One Forty with 130mm shocks/forks black and green frame with red and white parts??? Not going to sell for much sorry

    If they are going to give me a frame called a "one forty" then supply me with fork and shock that goes with that frame! Take my 130mm! **** the fork has just been completely rebuilt twice now due to a malfunction.... I was out of a bike for over 2 months on one of the 2 times and my bike was just 2 months old! Even then still a fan. My husband has a Rush carbon, 3 of my closest friend now have Rush carbons, I bought my dad a cannondale urban w/head shock bike (cool), this is not coincidence!

  28. #28
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    Would you consider contacting Calfee or Spyder Composites about repair?

  29. #29
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    Are they cracks or just the paint cracking or is that the same thing?

  30. #30
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    Quote Originally Posted by MiddleRinger
    Would you consider contacting Calfee or Spyder Composites about repair?
    Wow! I haven't thought about that! Is that something cannondale would warranty?

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    Nope. You'd have to fork over $250-500 However, I know that Calfee does original matching paint as an option. Not sure if Spyder Composites does (though I heard SC is cheaper)

  32. #32
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    I ride a cannondale and I am a fan, but if it were me in your shoes I would bail on the company too. If you have 8k into your bike you are obviously particular to details and it would piss me off too if I had to settle.

    With that kind of money you can build up just about anything. Sorry about your bad luck.

  33. #33
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    PROGRESS!
    After writing the bike shop and the C-Dale rep a "nice" and profession letter of concern this morning, I received a call this afternoon with some surprising news.

    Apparently... they are now mailing a new frame with fork and shock with the anodized fork mount and shock clamp (or what ever it's called)! Yes, it's still the Black/Green frame but at least it will all match regarding the 140mm shock and fork to the "One Forty" frame.

    My choice now is to sell the frame and fork as a set (or separately) and get a different frame and fork to match the rest of my bike (like the White/Red Ibis Mojo SL-R) OR match my components to the new frame (I'm not a fan of black & Green personally, but i could build it out fairly cool)

    We'll see what I actually receive when it comes, I'll keep you all posted AND THANK YOU FOR ALL OF YOUR SUPPORT during this messed up issue!

  34. #34
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    dude, you need to chill out on the 130 / 140mm thing. The frame is the same, Geo is the same, cannondale marketing just 'changed' the bike from 130 to 140 as they realized it was what the market was demanding.
    Did'nt anyone think it was funny that the bike retained its graphics and no changes visually and all of a sudden 'gained' one cm of travel?!?!

    its called marketing.

  35. #35
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    Quote Originally Posted by alias
    dude, you need to chill out on the 130 / 140mm thing. The frame is the same, Geo is the same, cannondale marketing just 'changed' the bike from 130 to 140 as they realized it was what the market was demanding.
    Did'nt anyone think it was funny that the bike retained its graphics and no changes visually and all of a sudden 'gained' one cm of travel?!?!

    its called marketing.
    Agreed!

    A German Bike Mag measured the rear travel on the Rize to be 146mm, so going to a 140mm front fork makes the bike more balanced front to back.

    You should also note that many of Euro Rize models were sold with 140mm Fox forks, as Leftys don't have the same following in Europe.

  36. #36
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    Quote Originally Posted by alias
    dude, you need to chill out on the 130 / 140mm thing. The frame is the same, Geo is the same, cannondale marketing just 'changed' the bike from 130 to 140 as they realized it was what the market was demanding.
    Did'nt anyone think it was funny that the bike retained its graphics and no changes visually and all of a sudden 'gained' one cm of travel?!?!

    its called marketing.
    Maybe so HOWEVER, if you had your choice to purchase an RZ One Forty 1 with a 130mm fork or a 140mm which would you choose?! And think about you're resale as well... "You" might know that there's not much difference but the average possible buyer most likely wouldn't touch it unless it was what came if the bike... OR they would want a screaming deal

  37. #37
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    Well i run a non-standard 140mm Fox fork on my Rize, and as far as reselling the bike, i would not sell it as a"full" bike anyway, as breaking it up into single components is always going to make you more money, so i personally don't think it matters what frame / fork combo you run.
    Also, at this level of bikes, people expect there to be personal modifications ( even bikes coming from factory's often have variation in specs), so used pricing is always adapted accordingly.

    But the bottom line is, the Rize and Rz 140 frames are the same, so your getting the same thing ( although with different paint / graphics).

  38. #38
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    Weren't they sending you a new fork and shock as well?

  39. #39
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    Quote Originally Posted by bt100
    Weren't they sending you a new fork and shock as well?
    Well it changes by the day... Now they are going to exchange my 130mm fork for a 140mm at a discount, they are replacing my frame with a RZ One Forty 2 which is red and matches all of my components... So I'm out of pocket for the fork that matches the frame... I'm ok with that... As long as I don't have to wait fio months for this exchange!!!

  40. #40
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    How did it work out ???

    I've read your thread about your cracked frame and the replacement process. Would you tell me the resolution. What frame did you end up with, how long did it take to come to a conclusion. Were you happy with your decision ? I have a cracked Scalpel.

  41. #41
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    Quote Originally Posted by alias View Post
    dude, you need to chill out on the 130 / 140mm thing.
    +1


    10mm is 3/8 of an inch.
    That's about the travel of my Brooks saddle.
    "There is a big difference between kneeling down and bending over" -FZ

  42. #42
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    Quote Originally Posted by johnhitt View Post
    I've read your thread about your cracked frame and the replacement process. Would you tell me the resolution. What frame did you end up with, how long did it take to come to a conclusion. Were you happy with your decision ? I have a cracked Scalpel.
    Here you go.

    My Warranty Replacement RZ One Forty Carbon IS HERE!!!

    I also had a cracked RZ140 and it took about 2 months for replacement to come through.

  43. #43
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    Caution;  Merge;  Workers Ahead!

    Quote Originally Posted by johnhitt View Post
    I've read your thread about your cracked frame and the replacement process. Would you tell me the resolution. What frame did you end up with, how long did it take to come to a conclusion. Were you happy with your decision ? I have a cracked Scalpel.
    Cannondale was GREAT! Got the new frame within a few weeks. I had a Rize 1 carbon, they replaced with a RZ 140 carbon however, since they dont make that model anymore, there weren't many left, thankfully they had a small left in stock. Totally happy with the outcome. Both the bike shop, Cdale Rep and Cannondale worked together to make sure I was well taken care of

  44. #44
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    Cannondale Frame Warranty

    I'm very happy to hear you are on the trails again. I take satisfaction in knowing CDale did you right. I have returned my frame to the original LBS that sold my bike and hope for an outcome equally successful as yours.

    Best Regards... Hitt

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    I would have the frame repaired. I was reffered to Spyder by the socal rep for my Rize repair, at their shop they have about 20 of these frames and a few scalps just from the socal shops. I had three cracks in mine that are good as new and the frame is flawless. The guy at the shop said they work with some cannondale reps to repair all of the frames from the region.

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    then, than. were/ where. Hey, it's only a language....

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