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Thread: Devinci e-mail?

  1. #1
    I like to ride my bike.
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    Devinci e-mail?

    Not on their site.

    I want to ask some tech. questions...

    Ayone have an e-mail for Devinci?
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  2. #2
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    Good luck emailing them

    Try calling instead.

    http://www.ctidirectory.com/search/c...?company=52089

  3. #3
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    Thanks for that. I called and they were closed, but I found it funny how they had an option, Press 2 (or some number) if you are a customer. Then, there is a message that says they don't talk to customers directly and I have to go through a retailer.

    Before you responded, I did chose a retailer at random, called and asked how I could get the geometry sheet for a Moonracer. Apparently, they'll have to go through their rep to get the geometry.

    Kinda crazy. Maybe with the new 2009 stuff they haven't had time to put it on the site yet.

    Oh well.
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  4. #4
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    The geometry for the Moonracer is on their site.

    http://www.devinci.com/11213_an.html


  5. #5
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    How did you get that? They have geometry for older Moonracers on the archive section...is the picture you posted of the newer Moonracer geo? I have searched for hours (yes, hours) on their site looking for that.

    Big thanks!

    EDIT: Okay, the link you posted is 2008, I just realized that. I'm assuming then, no real geometry changes have been made since then. Thanks for your help.
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  6. #6
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    It has changed a tiny bit, some of it seems to involve the sizing too. I’ve got the 09 catalogue so if you’ve got any other questions…


  7. #7
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    You are totally awesome. Thanks!
    I guess for now, one last question. MSRP / retail on the Moonracer 4 in Canadian or US dollars.
    I like bicycles. Bicycles make me happy. Riding them makes me even happier.
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  8. #8
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    Quote Originally Posted by RideFaster
    You are totally awesome. Thanks!
    I guess for now, one last question. MSRP / retail on the Moonracer 4 in Canadian or US dollars.
    I just got a quote from a LBS on the 09 Moonracer SL4...MSRP = $7000CDN! I believe the 08 MSRP'd for $6500ish.
    Ride Hard,
    Mike B. (MCM# 7.77)
    http://www.one-speed.com

  9. #9
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    Thanks for the pic!

    The SL4 went from 80mm to 100mm SID. Noteable differences are in the HTs: 120mm on the Medium 09 vs 140mm on the 08. Minor differences in WB and SOH.

    I'm currently looking at picking-up a new 08 Moonracer SL4, Medium, that my LBS still has kicking-around. Any feedback on the Moonracers?
    Ride Hard,
    Mike B. (MCM# 7.77)
    http://www.one-speed.com

  10. #10
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    I got this info from PUBCRAWL in his answer to a question I had some time ago. I never
    tried to contact Devinci so I don't know if any of it is still current but it can't hurt to try.

    Below is their contact info which for some reason they like to keep top secret.
    Legal Name: Cycles Devinci Inc.
    Operating Name: Cycles Devinci Inc.

    Mailing Address
    1555, rue Manic
    CHICOUTIMI, Quebec
    G7K 1G8

    Location Address
    1555, rue Manic
    CHICOUTIMI, Quebec
    G7K 1G8

    Telephone: (418) 549-6218
    Toll Free Phone: (888) 338-4624
    Fax: (418) 549-3991
    Email: bike@devinci.com
    Website URL: http://www.devinci.com
    __________________

  11. #11
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    Cool, thanks.
    I like bicycles. Bicycles make me happy. Riding them makes me even happier.
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  12. #12
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    Your welcome, hope it helps get you your answers. It sure does seem strange though that Devinci doesn't seem to want any direct contact with existing customers or even potential customers. Does anyone know if this is the norm in the biking industry or is it just Devinci?

  13. #13
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    I called Devinci a while back and found them to be very helpful. Living in the US where Devinci no longer sells bike I'm glad they are willing to sell me a drop out.

  14. #14
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    Quote Originally Posted by Mikhs
    Does anyone know if this is the norm in the biking industry or is it just Devinci?
    I can't recall another bike company or industry group I had this much trouble contacting.
    So, I guess it is Devinci.

    They probably figure most questions can be answered at a dealer, so why sift through 100's of silly e-mails asking what fork comes on what bike, or which bike would be better for them, etc.

    But, the bike shop wasn't able to answer my questions. You guys were able to!
    I like bicycles. Bicycles make me happy. Riding them makes me even happier.
    Scott Bicycles
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  15. #15
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    I want a Moonracer.

    The 4 SL has the many of the components I would put on my bike anyway (whatever I end up with) so it's good I won't have to swap out everything...it is pricey, but I think it'll be worth it.

    Thanks again everybody for your help!
    I like bicycles. Bicycles make me happy. Riding them makes me even happier.
    Scott Bicycles
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  16. #16
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    Ya, as it stands stock, there is nothing I'd really change-out...it's a very nicely spec'd bike.
    Ride Hard,
    Mike B. (MCM# 7.77)
    http://www.one-speed.com

  17. #17
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    Revolution in BC was great in getting some info I was curious about...just posting if anyone else needs the info.

    "The info on the shock is:

    Eye to eye: 152mm
    Stroke: 32mm
    Shock width: 56mm top and 25,4mm bottom
    Rear travel: 75mm

    Devinci didn't have the answer for the leverage ratio and the Moonracer SL 4 was to be
    built next week but they have not yet received the crank and Race Face aren't sure when
    they will ship them."

    I'm still thinking this will be my next bike. I want to try something different.
    I like bicycles. Bicycles make me happy. Riding them makes me even happier.
    Scott Bicycles
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  18. #18
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    I was just checking the site, and they finally fixed / updated the Moonracer page.
    Geometry is there... http://www.devinci.com/11003_fr.html
    Geometry appears to be identical to the image above with the only difference being HT length.
    I want a Moonracer! I just need to figure out the money situation!
    I like bicycles. Bicycles make me happy. Riding them makes me even happier.
    Scott Bicycles
    Maxxis Tires
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